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    Lmax 中断历史

    46 Lmax incidents · 2019年7月 — official updates, affected components, duration and resolution details.

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    www.lmax.com - 部分可用性问题

    开始时间 2026年10月16日 UTC 14:53 · 18m

    Pending
    1. 2026年10月16日 UTC 14:53identified

      LMAX网站(www.lmax.com)目前由于托管引擎的必要更改,一些用户无法使用. 我们对造成的不便表示歉意,并正在努力恢复全面进入。 我们将很快提供最新情况.

    2. 2026年10月16日 UTC 15:01monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年10月16日 UTC 15:11resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    LMAX Perpetual Futures - Pricing Incident

    开始时间 2026年5月22日 UTC 06:49 · 2h 28m

    Outage重大事件
    受影响的组件
    Market Data
    1. 2026年5月22日 UTC 06:49investigating

      We are investigating market data related incident that has started at 06:09 UTC

    2. 2026年5月22日 UTC 08:11investigating

      We are currently investigating alternative solutions to restore service.

    3. 2026年5月22日 UTC 09:18resolved

      Services are now restored.

    LMAX SWAPS X-Bridge Related incident

    开始时间 2026年5月18日 UTC 09:07 · 2h 9m

    Pending
    1. 2026年5月18日 UTC 09:07investigating

      We are currently investigating the issue. Front End application is not affected by this incident. More updates to follow shortly.

    2. 2026年5月18日 UTC 09:51monitoring

      A fix has been successfully implemented and service is restored. We are currently monitoring the system.

    3. 2026年5月18日 UTC 11:16resolved

      This incident has been resolved.

    Prematurely closed UAT Maintenance

    开始时间 2026年5月14日 UTC 13:14 · 1h 58m

    Outage重大事件
    受影响的组件
    LMAX Exchange UAT
    1. 2026年5月14日 UTC 13:14identified

      We apologise for the downtime. The cause is unexpectedly prolonged maintenance that involved patching the underlying servers against some of the recent serious vulnerabilities. While we have been solving hiccups and gremlins we discovered during the patching, unfortunately the pre-set maintenance template resolved it automatically. Please accept our apologies. ETA: 1h.

    2. 2026年5月14日 UTC 15:11resolved

      The extended UAT maintenance has been completed successfuly. We have released a new version of the software and conducted other urgent maintenance. Please accept our sincere apologies for the delay.

    P1 - INC0024145 - PERPS issue in Prod and Demo

    开始时间 2026年4月30日 UTC 03:59 · 3h 24m

    Pending
    1. 2026年4月30日 UTC 03:59investigating

      Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

    2. 2026年4月30日 UTC 05:03identified

      Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

    3. 2026年4月30日 UTC 07:23resolved

      Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

    LMAX Global: Crypto Deposits in Broker

    开始时间 2026年4月29日 UTC 13:25 · 1h 41m

    Issues轻微事件
    受影响的组件
    Payments
    1. 2026年4月29日 UTC 13:25investigating

      We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

    2. 2026年4月29日 UTC 14:23identified

      The issue has been identified and a fix is being implemented.

    3. 2026年4月29日 UTC 14:54monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年4月29日 UTC 15:06resolved

      This incident has been resolved.

    UAT Maintenance

    开始时间 2026年3月5日 UTC 09:52 · 1h 54m

    Pending
    受影响的组件
    LMAX Exchange UAT
    1. 2026年3月5日 UTC 09:52investigating

      We will be undergoing scheduled maintenance during this time.

    2. 2026年3月5日 UTC 11:46resolved

      This incident has been resolved.

    Internet Connectivity problem

    开始时间 2026年2月20日 UTC 18:51 · 56m

    Pending
    1. 2026年2月20日 UTC 18:51investigating

      We are investigating incident related to internet connectivity.

    2. 2026年2月20日 UTC 19:17monitoring

      We have recorded impact on the internet based services in London between 18:36 and 18:46 DST. We are currently monitoring the situation.

    3. 2026年2月20日 UTC 19:47resolved

      This incident has been resolved.

    Delays in external emails sent from lmax.com and lmaxdigital.com

    开始时间 2026年2月2日 UTC 12:49 · 19h 9m

    Issues轻微事件
    受影响的组件
    Communications (Phones, Emails, Live Chat)
    1. 2026年2月2日 UTC 12:49investigating

      We are investigating an incident impacting emails sent from lmax.com and lmaxdigital.com domains to external contacts.

    2. 2026年2月2日 UTC 14:40monitoring

      We have implemented a fix earlier this morning and are gradually recovering external outbound email service.

    3. 2026年2月2日 UTC 15:53monitoring

      We are continuing to monitor for any further issues.

    4. 2026年2月3日 UTC 07:58resolved

      This incident has been resolved.

    Perpetual Futures FIX Trading

    开始时间 2026年1月14日 UTC 13:24 · 47m

    Pending
    1. 2026年1月14日 UTC 13:24investigating

      We are currently investigating incident related to Perpetual Futures FIX trading.

    2. 2026年1月14日 UTC 14:01monitoring

      We are monitoring the incident after applying the fix.

    3. 2026年1月14日 UTC 14:10resolved

      The incident has been resolved.

    PD #1525: Digital broker's custodian 2 integration has stopped detecting deposits after kit44 patch release.

    开始时间 2025年12月12日 UTC 21:52 · 35m

    Pending
    受影响的组件
    Payments
    1. 2025年12月12日 UTC 21:52identified

      The issue has been identified and a fix is being implemented.

    2. 2025年12月12日 UTC 22:27resolved

      We are pleased to announce the incident has now been resolved. We investigated the issue, identified a fix, raised a change request for the proposed resolution and actioned the change. This has been tested and confirmed resolved.

    Java API rejections in London Professional

    开始时间 2025年12月8日 UTC 10:19 · 1h 41m

    Issues轻微事件
    受影响的组件
    Market Data
    1. 2025年12月8日 UTC 10:19investigating

      Some clients reported rejections from https://api.lmaxtrader.com.

    2. 2025年12月8日 UTC 10:58monitoring

      We have created a workaround for the issue. Some clients confirmed connectivity.

    3. 2025年12月8日 UTC 12:00resolved

      This incident has been resolved.

    DFX Trading Portal is unavailable

    开始时间 2025年11月18日 UTC 14:12 · 43m

    Pending
    1. 2025年11月18日 UTC 14:12identified

      Please note that DFX Trading Portal is currently unavailable. Please contact support if you wish to place a trade.

    2. 2025年11月18日 UTC 14:55resolved

      The incident has been resolved as of 14:42 UTC.

    LMAX Global Trading platform down

    开始时间 2025年11月18日 UTC 12:03 · 56m

    Issues轻微事件
    受影响的组件
    Trading Portal (GUI)
    1. 2025年11月18日 UTC 12:03investigating

      we are currently investigating the issue. Should have you have any issues logging in please do not hesitate to contact our LMAX Client Services team.

    2. 2025年11月18日 UTC 12:59resolved

      Please note this incident is now resolved. For further queries, please do hesitate to contact our LMAX Client Services team via [email protected] or via +44 20 3192 2555.

    Perpetual Futures Order Entry UAT Outage

    开始时间 2025年11月12日 UTC 09:33 · 4h 3m

    Outage严重事件
    受影响的组件
    LMAX Perpetual Futures UAT
    1. 2025年11月12日 UTC 09:33investigating

      We are currently investigating this issue.

    2. 2025年11月12日 UTC 11:08identified

      The issue has been identified and a fix is being implemented.

    3. 2025年11月12日 UTC 11:45monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年11月12日 UTC 13:36resolved

      This incident has been resolved.

    Pyth price not updating in Perpetual Futures

    开始时间 2025年8月18日 UTC 12:30 · 0m

    Pending
    1. 2025年8月18日 UTC 12:58resolved

      Trading was briefly suspended on the Production Perpetual Futures Exchange due to an issue connecting to a third-party pricing source. All functionality has now resumed; markets were opened at 13:55 BST.

    Issue with Crypto Deposits on LMAX Digital

    开始时间 2025年6月20日 UTC 13:41 · 54m

    Issues轻微事件
    受影响的组件
    Payments
    1. 2025年6月20日 UTC 13:41investigating

      We are currently investigating the issue

    2. 2025年6月20日 UTC 14:35resolved

      this incident has now been resolved.

    MT4 Retail intermittent issue

    开始时间 2024年7月19日 UTC 06:13 · 2h 51m

    Issues轻微事件
    受影响的组件
    MT4
    1. 2024年7月19日 UTC 06:13investigating

      We are currently investigating incident impacting MT4 Retail service.

    2. 2024年7月19日 UTC 08:12monitoring

      We have implemented the workaround and are monitoring the incident

    3. 2024年7月19日 UTC 09:04resolved

      The incident has been resolved

    LMAX Live chat unavailable on website

    开始时间 2024年7月8日 UTC 20:14 · 50m

    Issues轻微事件
    受影响的组件
    Communications (Phones, Emails, Live Chat)
    1. 2024年7月8日 UTC 20:14investigating

      We are currently investigating the issue with Live Chat. For urgent queries, please contact us via phone on + 44 20 3192 2555

    2. 2024年7月8日 UTC 21:03resolved

      This incident has now been resolved

    Potential Incident: Intermittent Cloudflare connectivity issue

    开始时间 2024年6月20日 UTC 19:30 · 53m

    Issues轻微事件
    受影响的组件
    Internet connectivity
    1. 2024年6月20日 UTC 19:30identified

      There is currently an intermittent issue affecting some of services fronted by Cloudflare. Clients who are using impacted services will be getting 502 errors. This issue is logged on Cloudflare status page: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck We are monitoring the issue and are prepared to take mitigation action should the problem worsen.

    2. 2024年6月20日 UTC 20:05identified

      Cloudflare posted updated on their status page: The issue has been identified and a fix is being implemented. Posted at 20:52 BST We are continuing to monitor the situation.

    3. 2024年6月20日 UTC 20:18monitoring

      A fix has been implemented and we are monitoring the situation.

    4. 2024年6月20日 UTC 20:22resolved

      This incident has been resolved.