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    Logrocket 中断历史

    53 Logrocket incidents · 2020年12月 — official updates, affected components, duration and resolution details.

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    分析摄入延迟

    开始时间 2026年10月24日 UTC 16:12 · 3h 40m

    Issues轻微事件
    受影响的组件
    AlertsMetricsIssues
    1. 2026年10月24日 UTC 16:12investigating

      我们正在调查我们分析摄入系统 排出更多排队的积压.

    2. 2026年10月24日 UTC 18:07monitoring

      我们已经清除了瓶颈,排队排出排出.

    3. 2026年10月24日 UTC 19:51resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    升级时摄入失败

    开始时间 2026年7月22日 UTC 01:00 · 0m

    Pending
    1. 2026年7月22日 UTC 01:31resolved

      8:50pm到9:10pm美洲/New York于7月21日更新Nginx代理层时出现可用blip. SDK客户将在活动期间重新测试,我们从积压中恢复到晚上9: 30.

    自动翻译自官方事件更新。

    Delayed analytics ingestion and alerts

    开始时间 2026年6月15日 UTC 15:05 · 3h 16m

    Issues轻微事件
    受影响的组件
    AlertsMetrics
    1. 2026年6月15日 UTC 15:05identified

      We are investigating elevated queue backlogs for our analytics ingestion. Analytics and alerts may be delayed.

    2. 2026年6月15日 UTC 16:57monitoring

      Latency is returning to normal. We are waiting on our remaining queues to drain.

    3. 2026年6月15日 UTC 18:21resolved

      This incident has been resolved.

    Dashboard instability

    开始时间 2026年6月2日 UTC 05:23 · 47m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2026年6月2日 UTC 05:23investigating

      We're investigating slow and failing dashboard queries.

    2. 2026年6月2日 UTC 05:41identified

      We've identified the problem and are rolling out a fix.

    3. 2026年6月2日 UTC 06:10resolved

      This incident has been resolved.

    Dashboard instability

    开始时间 2025年11月18日 UTC 12:19 · 2h 34m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2025年11月18日 UTC 12:19identified

      An outage from our upstream CDN provider is causing instability for our dashboard. Data collection is not impacted.

    2. 2025年11月18日 UTC 13:37monitoring

      Error rates are improving, we're continuing to monitor stability of the system.

    3. 2025年11月18日 UTC 14:52resolved

      This incident has been resolved.

    Ingestion Instability

    开始时间 2025年11月5日 UTC 19:43 · 3h 6m

    Outage重大事件
    受影响的组件
    Session Collection
    1. 2025年11月5日 UTC 19:43investigating

      We are investigating instability in our ingestion endpoints.

    2. 2025年11月5日 UTC 22:49resolved

      This incident is fully resolved.

    Dashboard instability and slow performance

    开始时间 2025年10月14日 UTC 14:53 · 1h 7m

    Outage重大事件
    受影响的组件
    AlertsDashboard
    1. 2025年10月14日 UTC 14:53investigating

      We are investigating performance issues with our API server causing dashboard instability. Data collection is not impacted.

    2. 2025年10月14日 UTC 15:35identified

      We have identified the cause of the issue and are deploying a mitigation.

    3. 2025年10月14日 UTC 15:59resolved

      The performance issue with our API server has been resolved.

    Partial outage

    开始时间 2025年8月4日 UTC 16:55 · 9h 10m

    Outage重大事件
    受影响的组件
    AlertsMetricsStreaming Data ExportDashboard
    1. 2025年8月4日 UTC 16:55investigating

      We are currently investigating this issue.

    2. 2025年8月4日 UTC 17:56investigating

      We are continuing to investigate the issue and are working with our vendor to restore service.

    3. 2025年8月4日 UTC 19:03monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年8月5日 UTC 02:06resolved

      This incident has been resolved.

    Platform wide issues

    开始时间 2025年6月12日 UTC 18:15 · 7h 4m

    Issues轻微事件
    受影响的组件
    Intercom IntegrationAlertsMetricsSlack IntegrationGitHub IntegrationSession CollectionIssuesStreaming Data ExportDashboardTimeline
    1. 2025年6月12日 UTC 18:15investigating

      We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.

    2. 2025年6月12日 UTC 19:07identified

      GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

    3. 2025年6月12日 UTC 20:42monitoring

      The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.

    4. 2025年6月12日 UTC 20:42monitoring

      We are continuing to monitor for any further issues.

    5. 2025年6月13日 UTC 01:18resolved

      This incident has been resolved.

    Degraded dashboard performance

    开始时间 2025年2月24日 UTC 19:14 · 2h 19m

    Issues轻微事件
    受影响的组件
    AlertsMetricsIssuesDashboard
    1. 2025年2月24日 UTC 19:14investigating

      We are currently investigating this issue.

    2. 2025年2月24日 UTC 20:04monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年2月24日 UTC 21:32resolved

      This incident has been resolved.

    Ingestion delays

    开始时间 2025年2月19日 UTC 18:26 · 7h 9m

    Issues轻微事件
    受影响的组件
    Session Collection
    1. 2025年2月19日 UTC 18:26investigating

      We are investigating issues causing ingestion delays. We're working with a vendor to identify the root cause of the problem

    2. 2025年2月19日 UTC 21:24investigating

      We are continuing to work with a vendor on identifying the root cause of our ingestion delays.

    3. 2025年2月19日 UTC 23:19monitoring

      We've applied a fix and are monitoring the results

    4. 2025年2月20日 UTC 01:35resolved

      This incident has been resolved.

    Ingestion delays

    开始时间 2025年2月4日 UTC 18:29 · 2h 45m

    Issues轻微事件
    受影响的组件
    AlertsSession Collection
    1. 2025年2月4日 UTC 18:29investigating

      We are investigating issues causing ingestion delays and performance issues loading the dashboard and metrics.

    2. 2025年2月4日 UTC 19:11investigating

      Dashboard performance should be improved. We are continuing to work with a vendor on identifying the root cause of our ingestion delays.

    3. 2025年2月4日 UTC 20:38monitoring

      We have identified a potential cause and observing significant improvements to ingestion delays. We are continuing to monitor.

    4. 2025年2月4日 UTC 21:14resolved

      This incident has been resolved.

    Delayed Streaming Data Export

    开始时间 2025年1月29日 UTC 22:04 · 23h 40m

    Pending
    受影响的组件
    Streaming Data Export
    1. 2025年1月29日 UTC 22:04investigating

      The Streaming Data Export service is delayed. We've identified the issue and are working to remediate.

    2. 2025年1月29日 UTC 22:55investigating

      We are continuing to investigate this issue.

    3. 2025年1月30日 UTC 01:10identified

      We've resolved the issue for most Streaming Data Export destinations. A few customers have been temporarily disabled until another fix goes out in the morning, at which time they will be caught up and we will resolve the incident.

    4. 2025年1月30日 UTC 21:42identified

      We are continuing to work on a fix for this issue.

    5. 2025年1月30日 UTC 21:45resolved

      This incident has been resolved.

    Infrastructure instability

    开始时间 2025年1月8日 UTC 15:40 · 57m

    Issues轻微事件
    受影响的组件
    AlertsMetricsSession CollectionIssuesStreaming Data ExportDashboardTimeline
    1. 2025年1月8日 UTC 15:40investigating

      We are seeing significant infrastructure instability from our hosting provider.

    2. 2025年1月8日 UTC 16:37resolved

      The system has stabilized and our processing backlog is recovering.

    Ingestion Instability

    开始时间 2024年6月21日 UTC 15:00 · 3h 22m

    Outage重大事件
    受影响的组件
    Session Collection
    1. 2024年6月21日 UTC 15:00investigating

      We are investigating instability in our ingestion endpoints.

    2. 2024年6月21日 UTC 15:57monitoring

      Ingestion has stabilized, we are continuing to monitor the recovery.

    3. 2024年6月21日 UTC 17:21monitoring

      We are continuing to work down a backlog of ingestion from the initial outage, but have otherwise recovered from the outage.

    4. 2024年6月21日 UTC 18:22resolved

      The backlog has fully recovered.

    Degraded ingestion and alerting performance

    开始时间 2024年3月30日 UTC 17:03 · 6h 5m

    Issues轻微事件
    受影响的组件
    AlertsMetricsDashboard
    1. 2024年3月30日 UTC 17:03identified

      We've identified an issue with our analytics database resulting in delayed ingestion and degraded alerting performance. The problem has been identified and we're working on a solution.

    2. 2024年3月30日 UTC 19:38monitoring

      A fix has been implemented and ingestion is recovering

    3. 2024年3月30日 UTC 23:08resolved

      This incident has been resolved

    Application sporadically unavailable

    开始时间 2023年10月30日 UTC 20:12 · 13m

    Issues轻微事件
    受影响的组件
    DashboardTimeline
    1. 2023年10月30日 UTC 20:12investigating

      We're seeing elevated error rates loading the UI.

    2. 2023年10月30日 UTC 20:25resolved

      This incident has been resolved.

    Streaming Data Export paused

    开始时间 2023年9月22日 UTC 16:35 · 3h 25m

    Outage严重事件
    受影响的组件
    Streaming Data Export
    1. 2023年9月22日 UTC 16:35identified

      Our Streaming Data Export system is not currently exporting data, we are working to resolve this. When this is reenabled it will catch up on data that would have been exported earlier.

    2. 2023年9月22日 UTC 17:24monitoring

      The most recent export window ran successfully but we're continuing to monitor it for issues.

    3. 2023年9月22日 UTC 19:59monitoring

      We've monitored several exports and believe this is resolved.

    4. 2023年9月22日 UTC 19:59resolved

      This incident has been resolved.

    Increased App Latency

    开始时间 2023年8月16日 UTC 20:08 · 2h 28m

    Outage重大事件
    受影响的组件
    Dashboard
    1. 2023年8月16日 UTC 20:08investigating

      We are investigating an issue with slow and/or unresponsive application load times.

    2. 2023年8月16日 UTC 22:20identified

      We've identified the source of the instability and are working through recovery.

    3. 2023年8月16日 UTC 22:35resolved

      This incident has been resolved.

    Ingestion and slow search results

    开始时间 2023年8月9日 UTC 14:09 · 11h 4m

    Issues轻微事件
    受影响的组件
    MetricsIssuesStreaming Data ExportDashboard
    1. 2023年8月9日 UTC 14:09investigating

      We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

    2. 2023年8月9日 UTC 17:07investigating

      We are continuing to investigate this issue.

    3. 2023年8月9日 UTC 20:45identified

      Our vendor has identified a root cause and we are working to restore the search database to full performance.

    4. 2023年8月9日 UTC 23:21monitoring

      System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

    5. 2023年8月10日 UTC 00:32monitoring

      We are continuing to monitor for any further issues.

    6. 2023年8月10日 UTC 01:13resolved

      This incident has been resolved.