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    Mailjet 中断历史

    51 Mailjet incidents · 2021年12月 — official updates, affected components, duration and resolution details.

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    微软向M365发送问题事件

    开始时间 2026年9月4日 UTC 12:23 · 32m

    Pending
    1. 2026年9月4日 UTC 12:23monitoring

      从协调世界时8:00左右开始,微软开始经历一起事件,导致所有M365地区延期的电子邮件量增加. 受影响反应回"451 4.7.500服务器忙". 我们的小组正在积极监测局势。 发送到其他电子邮件提供者不受影响 .

    2. 2026年9月4日 UTC 12:55resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Support Ticket Creation Failures

    开始时间 2026年6月5日 UTC 10:01 · 32m

    Outage严重事件
    受影响的组件
    Support
    1. 2026年6月5日 UTC 10:01investigating

      We are currently investigating this issue.

    2. 2026年6月5日 UTC 10:25identified

      The issue has been identified and a fix is being implemented.

    3. 2026年6月5日 UTC 10:26monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年6月5日 UTC 10:33resolved

      This incident has been resolved.

    Lag on Event API

    开始时间 2025年10月14日 UTC 13:30 · 14h 12m

    Outage重大事件
    受影响的组件
    Event API
    1. 2025年10月14日 UTC 13:30investigating

      Lag are identified we are investigating the issue

    2. 2025年10月14日 UTC 14:01identified

      The issue has been identified and our team is working on a fix.

    3. 2025年10月14日 UTC 15:52identified

      The fix is under review.

    4. 2025年10月14日 UTC 16:33identified

      The fix is now under testing.

    5. 2025年10月14日 UTC 18:57monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2025年10月14日 UTC 20:13monitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 2025年10月15日 UTC 03:42monitoring

      We are continuing to monitor for any further issues.

    8. 2025年10月15日 UTC 03:42resolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    开始时间 2025年10月2日 UTC 09:24 · 1h 17m

    Issues轻微事件
    受影响的组件
    Mailjet App
    1. 2025年10月2日 UTC 09:24investigating

      We are currently investigating this issue.

    2. 2025年10月2日 UTC 09:24investigating

      We are continuing to investigate this issue.

    3. 2025年10月2日 UTC 09:40identified

      The issue has been identified and a fix is being implemented.

    4. 2025年10月2日 UTC 10:05monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年10月2日 UTC 10:40resolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    开始时间 2025年10月1日 UTC 08:12 · 16h 31m

    Issues轻微事件
    受影响的组件
    Statistics DisplayMailjet AppEvent API
    1. 2025年10月1日 UTC 08:12investigating

      We are currently investigating this issue.

    2. 2025年10月1日 UTC 09:08monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年10月1日 UTC 10:56monitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 2025年10月1日 UTC 11:15monitoring

      We are continuing to monitor for any further issues.

    5. 2025年10月1日 UTC 20:30monitoring

      We are continuing to actively monitor the system.

    6. 2025年10月2日 UTC 00:42resolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    开始时间 2025年9月30日 UTC 10:21 · 7h 44m

    Outage重大事件
    受影响的组件
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 2025年9月30日 UTC 10:21investigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 2025年9月30日 UTC 10:36investigating

      We are continuing to investigate this issue.

    3. 2025年9月30日 UTC 11:12identified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 2025年9月30日 UTC 16:09identified

      We are continuing to work on a fix for this issue.

    5. 2025年9月30日 UTC 17:44monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2025年9月30日 UTC 18:05resolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    开始时间 2025年9月4日 UTC 06:54 · 5h 36m

    Outage严重事件
    受影响的组件
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 2025年9月4日 UTC 06:54investigating

      We are currently investigating this issue.

    2. 2025年9月4日 UTC 08:34investigating

      We are continuing to investigate this issue.

    3. 2025年9月4日 UTC 08:55identified

      The issue has been identified and a fix is being implemented.

    4. 2025年9月4日 UTC 10:33identified

      We are continuing to work on a fix for this issue.

    5. 2025年9月4日 UTC 11:11monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2025年9月4日 UTC 12:30resolved

      This incident has been resolved.

    Connection issues related to Event API

    开始时间 2025年7月6日 UTC 09:07 · 19m

    Outage重大事件
    受影响的组件
    Event API
    1. 2025年7月6日 UTC 09:07investigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 2025年7月6日 UTC 09:11monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年7月6日 UTC 09:26resolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    开始时间 2025年1月31日 UTC 11:39 · 2h 26m

    Issues轻微事件
    受影响的组件
    Mailjet App
    1. 2025年1月31日 UTC 11:39investigating

      We are currently investigating this issue.

    2. 2025年1月31日 UTC 12:09identified

      The issue has been identified and a fix is being implemented.

    3. 2025年1月31日 UTC 13:46monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年1月31日 UTC 14:05resolved

      This incident has been resolved.

    Event sending issues related to Event API

    开始时间 2024年10月23日 UTC 11:55 · 3h 2m

    Outage重大事件
    1. 2024年10月23日 UTC 11:55investigating

      We are currently investigating issues with our Event API partially sending events.

    2. 2024年10月23日 UTC 13:30identified

      The issue has been identified and a fix is being implemented.

    3. 2024年10月23日 UTC 13:32monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年10月23日 UTC 14:56resolved

      This incident has been resolved.

    Login issues with Mailjet Application

    开始时间 2024年10月1日 UTC 12:24 · 2h 44m

    Outage严重事件
    受影响的组件
    Mailjet App
    1. 2024年10月1日 UTC 12:24investigating

      We are currently investigating login issues on app

    2. 2024年10月1日 UTC 12:38monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年10月1日 UTC 15:08resolved

      This incident has been resolved.

    Login issues with Mailjet Application

    开始时间 2024年7月31日 UTC 05:44 · 5h 19m

    Outage严重事件
    受影响的组件
    Mailjet App
    1. 2024年7月31日 UTC 05:44identified

      The issue has been identified and we are currently working through the fix

    2. 2024年7月31日 UTC 08:13identified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 2024年7月31日 UTC 08:36monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年7月31日 UTC 09:17monitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 2024年7月31日 UTC 10:51monitoring

      We are continuing to monitor for any further issues.

    6. 2024年7月31日 UTC 11:03resolved

      This incident has been resolved.

    Login issues with Mailjet Application

    开始时间 2024年7月30日 UTC 12:25 · 13h 30m

    Outage严重事件
    受影响的组件
    Mailjet App
    1. 2024年7月30日 UTC 12:25investigating

      We are currently investigating this issue.

    2. 2024年7月30日 UTC 12:34identified

      The issue has been identified and a fix is being implemented.

    3. 2024年7月30日 UTC 16:29identified

      We are continuing to work through the fix for this issue

    4. 2024年7月30日 UTC 19:06identified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 2024年7月30日 UTC 22:05monitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 2024年7月31日 UTC 01:55resolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    开始时间 2024年5月31日 UTC 08:07 · 1h 41m

    Outage严重事件
    受影响的组件
    Mailjet App
    1. 2024年5月31日 UTC 08:07investigating

      We are currently investigating this issue.

    2. 2024年5月31日 UTC 08:24identified

      The issue has been identified and a fix is being implemented.

    3. 2024年5月31日 UTC 08:50monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年5月31日 UTC 09:48resolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    开始时间 2024年5月27日 UTC 15:54 · 2h 18m

    Issues轻微事件
    受影响的组件
    Mailjet EmbeddedMailjet App
    1. 2024年5月27日 UTC 15:54investigating

      We are currently investigating this issue.

    2. 2024年5月27日 UTC 16:58investigating

      We are continuing to investigate this issue.

    3. 2024年5月27日 UTC 18:11resolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    开始时间 2024年5月27日 UTC 13:23 · 50m

    Outage严重事件
    受影响的组件
    Mailjet EmbeddedMailjet App
    1. 2024年5月27日 UTC 13:23identified

      The issue has been identified and a fix is being implemented.

    2. 2024年5月27日 UTC 13:48investigating

      We are currently investigating this issue.

    3. 2024年5月27日 UTC 13:57monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年5月27日 UTC 14:13resolved

      This incident has been resolved.

    Message Sending Delay

    开始时间 2023年12月11日 UTC 15:23 · 4h 5m

    Issues轻微事件
    受影响的组件
    Outgoing SMTP
    1. 2023年12月11日 UTC 15:23investigating

      We are currently investigating this issue.

    2. 2023年12月11日 UTC 16:14investigating

      We are continuing to investigate this issue.

    3. 2023年12月11日 UTC 16:30identified

      The issue has been identified and a fix is being implemented.

    4. 2023年12月11日 UTC 17:05monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年12月11日 UTC 18:15monitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 2023年12月11日 UTC 18:31monitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 2023年12月11日 UTC 19:28resolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    开始时间 2023年10月9日 UTC 10:12 · 5h 43m

    Issues轻微事件
    受影响的组件
    Statistics DisplayEvent API
    1. 2023年10月9日 UTC 10:12investigating

      We are currently investigating this issue.

    2. 2023年10月9日 UTC 10:13investigating

      We are continuing to investigate this issue.

    3. 2023年10月9日 UTC 11:32identified

      The issue has been identified and a fix is being implemented.

    4. 2023年10月9日 UTC 14:27monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年10月9日 UTC 15:55resolved

      This incident has been resolved.

    Message Sending Delay

    开始时间 2023年9月15日 UTC 03:00 · 1h 39m

    Issues轻微事件
    受影响的组件
    Outgoing SMTPSEND API
    1. 2023年9月15日 UTC 03:00investigating

      Mailjet Engineering is investigating an email sending delay.

    2. 2023年9月15日 UTC 04:25monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年9月15日 UTC 04:40resolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    开始时间 2023年6月28日 UTC 07:59 · 1h 53m

    Issues轻微事件
    受影响的组件
    Outgoing SMTP
    1. 2023年6月28日 UTC 07:59investigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 2023年6月28日 UTC 08:06identified

      The issue has been identified and a fix is being implemented.

    3. 2023年6月28日 UTC 08:47identified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 2023年6月28日 UTC 09:25monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年6月28日 UTC 09:52resolved

      This incident has been resolved.