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    Mapbox 中断历史

    53 Mapbox incidents · 2023年3月 — official updates, affected components, duration and resolution details.

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    美国东部断断续续的骚乱

    开始时间 2026年10月20日 UTC 18:43 · 12h 38m

    Issues轻微事件
    受影响的组件
    API
    1. 2026年10月20日 UTC 18:43investigating

      2026年10月20日,在协调世界时14:45至15:47之间,临时的区域容量限制对美东地区的通航服务造成间歇性干扰. 这导致在这一窗口内出现短暂、反复的延迟期和缺失路线结果。 我们的服务已经恢复正常运行,我们的工程团队正在继续调查.

    2. 2026年10月21日 UTC 07:21investigating

      这个问题已经得到解决.

    3. 2026年10月21日 UTC 07:22resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    扰乱美国东部的路况

    开始时间 2026年10月19日 UTC 21:38 · 0m

    Pending
    受影响的组件
    API
    1. 2026年10月19日 UTC 21:38resolved

      在协调世界时19:18至19:41之间,我们经历了一个影响美国东部地区方向API和地图匹配API的问题. 这造成相当一部分区域交通的延迟和缺失路线数据。 这个问题已经确定和解决,所有服务指标都完全恢复正常运行.

    自动翻译自官方事件更新。

    Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box API

    开始时间 2026年6月29日 UTC 08:53 · 6h 22m

    Outage重大事件
    受影响的组件
    Search
    1. 2026年6月29日 UTC 08:53investigating

      Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

    2. 2026年6月29日 UTC 09:03identified

      A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

    3. 2026年6月29日 UTC 15:15resolved

      This incident has been resolved.

    Degraded live traffic in Europe

    开始时间 2026年2月10日 UTC 17:23 · 17h 8m

    Issues轻微事件
    受影响的组件
    Mapbox Traffic DataTraffic Congestion Visual Layer
    1. 2026年2月10日 UTC 17:23identified

      Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

    2. 2026年2月10日 UTC 19:56monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月11日 UTC 10:31resolved

      The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

    Delayed delivery of Mapbox Traffic Data

    开始时间 2025年12月6日 UTC 00:46 · 2d 22h

    Issues轻微事件
    受影响的组件
    Mapbox Traffic Data
    1. 2025年12月6日 UTC 00:46identified

      We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

    2. 2025年12月8日 UTC 23:08resolved

      This incident has been resolved.

    High failure rate for live traffic tile requests

    开始时间 2025年11月29日 UTC 03:09 · 45m

    Outage重大事件
    受影响的组件
    API
    1. 2025年11月29日 UTC 03:09investigating

      Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

    2. 2025年11月29日 UTC 03:36monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月29日 UTC 03:54resolved

      This incident has been resolved.

    AWS outage impacting Mapbox core services

    开始时间 2025年10月20日 UTC 10:59 · 13h 41m

    Issues轻微事件
    受影响的组件
    APIMapbox Traffic DataTelemetryAPI
    1. 2025年10月20日 UTC 10:59identified

      We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

    2. 2025年10月20日 UTC 23:55monitoring

      We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

    3. 2025年10月21日 UTC 00:12monitoring

      We are continuing to monitor for any further issues.

    4. 2025年10月21日 UTC 00:40resolved

      This incident has been resolved.

    Elevated level of partial response in Search Box API

    开始时间 2025年10月14日 UTC 09:48 · 0m

    Pending
    受影响的组件
    Search
    1. 2025年10月14日 UTC 09:48resolved

      From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

    Missing Closures Icons in Traffic Maps v1

    开始时间 2025年9月21日 UTC 22:42 · 3h 10m

    Issues轻微事件
    受影响的组件
    Mapbox Traffic Data
    1. 2025年9月21日 UTC 22:42investigating

      We are currently investigating this issue.

    2. 2025年9月22日 UTC 01:53resolved

      This incident has been resolved.

    Matrix API Planned Closures (remove icons)

    开始时间 2025年9月21日 UTC 22:41 · 3h 11m

    Issues轻微事件
    受影响的组件
    API
    1. 2025年9月21日 UTC 22:41investigating

      We are currently investigating this issue.

    2. 2025年9月22日 UTC 01:52resolved

      This incident has been resolved.

    Mapbox Tiling Service job delays

    开始时间 2025年9月6日 UTC 22:37 · 47m

    Issues轻微事件
    受影响的组件
    API
    1. 2025年9月6日 UTC 22:37investigating

      We are currently investigating this issue.

    2. 2025年9月6日 UTC 22:55identified

      The issue has been identified and a fix is being implemented.

    3. 2025年9月6日 UTC 23:17monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年9月6日 UTC 23:24resolved

      This incident has been resolved.

    Degraded ETA and Traffic Visualization

    开始时间 2025年7月14日 UTC 19:30 · 10h 31m

    Issues轻微事件
    受影响的组件
    Mapbox Traffic DataAPITraffic Congestion Visual Layer
    1. 2025年7月14日 UTC 19:30investigating

      Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

    2. 2025年7月15日 UTC 04:54monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年7月15日 UTC 06:01resolved

      This incident has been resolved.

    Navigation API: Missing live-traffic data

    开始时间 2025年7月8日 UTC 11:30 · 0m

    Issues轻微事件
    1. 2025年7月15日 UTC 16:24resolved

      Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

    Traffic Maps v1, Matrix API - Delayed Live Traffic Updates

    开始时间 2025年6月2日 UTC 19:00 · 0m

    Issues轻微事件
    1. 2025年6月3日 UTC 02:07resolved

      On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

    Increased Searchbox latency for eu-west-1 P95

    开始时间 2025年5月13日 UTC 23:59 · 8h 39m

    Pending
    受影响的组件
    Search
    1. 2025年5月13日 UTC 23:59investigating

      We are currently investigating this issue.

    2. 2025年5月14日 UTC 00:54identified

      Bottleneck has been identified. We are increasing the capacity of the Search Box system

    3. 2025年5月14日 UTC 02:28monitoring

      Latency Anomaly mitigation is in-place. Latency is back to normal.

    4. 2025年5月14日 UTC 05:51monitoring

      Another correction/Hot fix was applied to reduce the load.

    5. 2025年5月14日 UTC 08:39resolved

      After last correction latency is back to normal. Incident report will be shared soon.

    Increased latency and errors on Tile APIs

    开始时间 2025年3月13日 UTC 12:40 · 23h 52m

    Outage严重事件
    受影响的组件
    API
    1. 2025年3月13日 UTC 12:40investigating

      We are investigating increased error rates and latency on our vector tile endpoints.

    2. 2025年3月13日 UTC 12:43investigating

      We are continuing to investigate this issue.

    3. 2025年3月13日 UTC 16:21investigating

      We are continuing to investigate and remediate this issue

    4. 2025年3月13日 UTC 21:06monitoring

      The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

    5. 2025年3月13日 UTC 23:24monitoring

      Service remains stable, we'll continue to monitor overnight.

    6. 2025年3月14日 UTC 12:33resolved

      This incident has been resolved.

    The sporadic false road closures might potentially degrade the navigation experience

    开始时间 2025年1月31日 UTC 16:44 · 0m

    Pending
    1. 2025年1月31日 UTC 16:44resolved

      In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

    Traffic Maps V1 Degraded Performance

    开始时间 2025年1月9日 UTC 18:37 · 7h 40m

    Outage重大事件
    受影响的组件
    Traffic Congestion Visual Layer
    1. 2025年1月9日 UTC 18:37identified

      We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

    2. 2025年1月9日 UTC 23:25monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年1月10日 UTC 02:16resolved

      This incident has been resolved.

    Delayed delivery of Mapbox Traffic Data

    开始时间 2024年12月10日 UTC 17:37 · 7d 4h

    Issues轻微事件
    受影响的组件
    Mapbox Traffic Data
    1. 2024年12月10日 UTC 17:37identified

      We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

    2. 2024年12月10日 UTC 17:37identified

      We are continuing to work on a fix for this issue.

    3. 2024年12月17日 UTC 22:08resolved

      This incident has been resolved.

    Navigation API: Missing live-traffic data

    开始时间 2024年9月19日 UTC 12:00 · 0m

    Issues轻微事件
    1. 2024年9月19日 UTC 15:56resolved

      Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.