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    Milibris 中断历史

    50 Milibris incidents · 2016年6月 — official updates, affected components, duration and resolution details.

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    Latences de services / Service latency

    开始时间 2026年1月14日 UTC 21:30 · 7h 1m

    Issues轻微事件
    受影响的组件
    Publication
    1. 2026年1月14日 UTC 21:30investigating

      Notre plateforme rencontre actuellement des latences sur certains services, ce qui peut impacter la publication. Nos équipes sont mobilisées et travaillent activement à la mise en place d’un correctif dans les plus brefs délais. --- Our platform is currently experiencing latency on certain services, which may impact publishing. Our teams are mobilized and are actively working to deploy a fix as quickly as possible.

    2. 2026年1月14日 UTC 21:44monitoring

      Un correctif a été mis en place et la situation a été corrigée. Nos équipes demeurent en surveillance de nos systèmes, mais les publications effectuées après 22h30 ne devraient plus être impactées. --- A fix has been deployed and the situation has been resolved. Our teams remain monitoring our systems, but publications made after 10:30 PM should no longer be impacted.

    3. 2026年1月15日 UTC 04:31resolved

      Le correctif déployé à 22h30 a résolu la latence observée. Après une nuit de surveillance sans nouvel événement, nous procédons à la clôture de cet incident. --- The fix deployed at 10:30 PM resolved the observed latency. Following an overnight monitoring period with no further issues, we are proceeding with closing this incident.

    Maintenance : surveillance des publications

    开始时间 2025年9月14日 UTC 17:00 · 1d 17h

    Pending
    受影响的组件
    Publication
    1. 2025年9月14日 UTC 17:26monitoring

      Nos équipes restent en surveillance cette nuit pour s’assurer du bon déroulement des publications --- Our teams will remain on standby tonight to ensure that the publications process runs properly.

    2. 2025年9月15日 UTC 04:23monitoring

      Nous rencontrons un problème de publication ce matin. Nos équipes sont mobilisées. --- We are experiencing a publishing issue this morning. Our teams are working on it.

    3. 2025年9月15日 UTC 18:50monitoring

      Plusieurs correctifs ont été déployés cet après-midi sur notre infrastructure. Nos équipes resteront en surveillance pendant la nuit et jusqu’à la publication des éditions. --- Several fixes were deployed this afternoon on our infrastructure. Our teams will remain on monitoring duty throughout the night and until the editions are published.

    4. 2025年9月16日 UTC 10:18resolved

      This incident has been resolved.

    Maintenance miLibris

    开始时间 2025年9月13日 UTC 18:00 · 16h 44m

    Issues轻微事件
    受影响的组件
    Staticv4.xPushCAMultimedia EditorNLPublicationUSConsolev5.xFR
    1. 2025年9月13日 UTC 18:01investigating

      Maintenance miLibris imminente --- miLibris Maintenance About to Begin

    2. 2025年9月13日 UTC 18:07investigating

      Maintenance miLibris : Pour rappel tous les services miLibris seront interrompus à partir de 23H CET (UTC+2) / 17H EDT/AST (UTC−4) pour une durée de 3 heures environ . Les kiosques web, les applications, le backoffice, les APIS, le ftp seront indisponibles. Merci pour votre compréhension. --- miLibris Maintenance: As a reminder, all miLibris services will be interrupted starting at 11:00 PM CET (UTC+2) / 5:00 PM EDT/AST (UTC−4) for approximately 3 hours . The web kiosks, applications, back office, APIs, and FTP will be unavailable. Thank you for your understanding.

    3. 2025年9月13日 UTC 21:02investigating

      Maintenance en cours : Le service miLibris est interrompu pour une durée estimée de 3 heures . Merci pour votre compréhension. --- Maintenance in progress: The miLibris service is unavailable for an estimated duration of 3 hours . Thank you for your understanding.

    4. 2025年9月14日 UTC 00:12monitoring

      miLibris a migré vers sa nouvelle infrastructure. Nos équipes procèdent actuellement aux tests de vérification du service. La réouverture se fait de manière progressive. --- miLibris has migrated to its new infrastructure. Our teams are currently performing service verification tests. The reopening is being carried out progressively.

    5. 2025年9月14日 UTC 01:14monitoring

      La maintenance miLibris est terminée. Le service est à nouveau opérationnel. Nos équipes restent mobilisées. Nouvelle url pour le backoffice : https://manager.milibris.com/. Vos identifiants et mots de passe ne changent pas --- miLibris maintenance is complete. The service is operational again. Our teams remain mobilized. New backoffice URL: https://manager.milibris.com/. Your login and password remain unchanged.

    6. 2025年9月14日 UTC 05:20monitoring

      Des processus de traitement sont encore en cours pour certains titres. Nos équipes sont mobilisées afin de les publier dans les meilleurs délais. --- Processing is still ongoing for some titles. Our teams are actively working to publish them as quickly as possible.

    7. 2025年9月14日 UTC 10:44resolved

      Les processus de traitement des publications manquantes sont terminés. Nos équipes restent en surveillance. --- The publication processing procedures missing have been completed. Our teams remain on standby.

    Problème DNS en cours

    开始时间 2025年9月8日 UTC 12:54 · 0m

    Pending
    受影响的组件
    Static
    1. 2025年9月8日 UTC 12:54resolved

      Un bref incident sur nos services DNS a affecté le chargement des contenus sur nos kiosques. La cause a été identifiée et un correctif appliqué. Le service reprendra pleinement au cours des prochaines minutes. --- A brief incident with our DNS services affected content loading on our kiosks. The cause has been identified and a fix applied. Service will be fully restored within the next few minutes.

    Reader incident

    开始时间 2025年7月18日 UTC 10:33 · 8h 20m

    Issues轻微事件
    受影响的组件
    Publication
    1. 2025年7月18日 UTC 10:33investigating

      We’re currently experiencing an issue with our Reader. Our technical team has been working on it and is actively working on a fix. Thank you for your understanding.

    2. 2025年7月18日 UTC 10:34identified

      The issue has been identified and a fix is being implemented.

    3. 2025年7月18日 UTC 15:16identified

      Our team is still working hard and doing everything possible to ensure that the service will be secure tomorrow.

    4. 2025年7月18日 UTC 18:03monitoring

      The Service has been reestablished. We remain focused on ensuring that everything is working properly.

    5. 2025年7月18日 UTC 18:54resolved

      This incident has been resolved.

    Incident on API V4

    开始时间 2025年5月21日 UTC 07:46 · 8h 13m

    Pending
    受影响的组件
    v4.x
    1. 2025年5月21日 UTC 07:46investigating

      We’re currently experiencing an issue with our API. Our technical team has been working on it since 9:00 AM and is actively working on a fix. Thank you for your understanding.

    2. 2025年5月21日 UTC 07:49investigating

      We are continuing to investigate this issue.

    3. 2025年5月21日 UTC 15:58resolved

      The service has been restored at 10.15 am

    API issue

    开始时间 2025年5月16日 UTC 07:38 · 1h 39m

    Outage重大事件
    受影响的组件
    v4.xPublicationv5.x
    1. 2025年5月16日 UTC 07:38investigating

      We’re currently experiencing an issue with our API. Our technical team has been working on it since 8:00 AM and is actively working on a fix. Thank you for your understanding.

    2. 2025年5月16日 UTC 09:17resolved

      The service has now been restored. Our technical team is continuing to monitor the situation to ensure stability.

    Ongoing Incident – API

    开始时间 2025年5月15日 UTC 07:20 · 1d 1h

    Outage严重事件
    受影响的组件
    v4.xPushMultimedia EditorPublicationConsolev5.x
    1. 2025年5月15日 UTC 07:20investigating

      We’re currently experiencing an issue with our API. Our technical team has been working on it since 8:00 AM and is actively working on a fix. Thank you for your understanding.

    2. 2025年5月15日 UTC 07:22investigating

      We are continuing to investigate this issue.

    3. 2025年5月15日 UTC 08:04monitoring

      The service has now been restored. Our technical team is continuing to monitor the situation to ensure stability. Thank you for your patience and understanding.

    4. 2025年5月16日 UTC 09:15resolved

      This incident has been resolved.

    Current incident on API V4

    开始时间 2025年4月25日 UTC 07:56 · 2h 17m

    Pending
    受影响的组件
    v4.x
    1. 2025年4月25日 UTC 07:56investigating

      The service is experiencing instabilities. Our technical team is currently working to isolate the problem and restore service.

    2. 2025年4月25日 UTC 08:20monitoring

      The service has returned to normal since 10 a.m. but our tech team remains on call to ensure that it is sustainable.

    3. 2025年4月25日 UTC 10:12resolved

      The incident is closed. The miLibis push service will remain down this weekend for early-week maintenance. We apologize for the inconvenience this morning, lasting a few dozen minutes.

    Incident on API V4

    开始时间 2025年4月18日 UTC 07:46 · 6h 28m

    Issues轻微事件
    受影响的组件
    v4.x
    1. 2025年4月18日 UTC 07:46identified

      Our technical team is working to restore service as quickly as possible.

    2. 2025年4月18日 UTC 13:06identified

      The situation has just returned to normal, and our teams are continuing to monitor developments.

    3. 2025年4月18日 UTC 14:14resolved

      This incident has been resolved.

    Ralentissements de service sur les systèmes de la publication

    开始时间 2024年5月4日 UTC 19:35 · 14h 17m

    Outage重大事件
    受影响的组件
    Publication
    1. 2024年5月4日 UTC 19:35investigating

      English version will follow. Nous rencontrons actuellement des ralentissements dans le traitement et l'ingestion des contenus. Nos équipes techniques sont mobilisées et travaillent activement à résoudre cette situation dans les plus brefs délais. Nous vous remercions de votre patience et nous excusons pour tout désagrément causé. Nous vous tiendrons informés dès que la performance de notre service sera rétablie. --- We are currently experiencing slowdowns in processing and ingesting content. Our technical teams are mobilized and actively working to resolve this situation as quickly as possible. We thank you for your patience and apologize for any inconvenience caused. We will keep you informed as soon as the performance of our service is restored.

    2. 2024年5月4日 UTC 20:16identified

      English message will follow Nous avons identifié la source du ralentissement du service et sommes en train de valider la reprise normale des activités sur nos serveurs. Les services de publication devraient reprendre progressivement au cours des prochaines minutes. --- We have identified the source of the service slowdown and are currently validating the resumption of normal activities on our servers. Publication services should gradually resume over the next few minutes.

    3. 2024年5月5日 UTC 02:07identified

      English message will follow Nous rencontrons actuellement des ralentissements dans notre système d'ingestion de contenu. Nous avons identifié plus tôt la source de la perturbation et sommes progressivement en train de rétablir le service. Cependant, il pourrait encore falloir quelques heures pour que l'ensemble des publications en cours soient traitées et publiées. Nous vous remercions de votre patience et nous excusons sincèrement pour tout désagrément que cela peut engendrer. Nous vous tiendrons informés dès que la performance de notre service sera complètement restaurée. --- We are currently experiencing slowdowns in our content ingestion system. We identified the source of the disruption earlier and are gradually restoring the service. However, it may still take a few hours for all ongoing publications to be processed and published. We thank you for your patience and sincerely apologize for any inconvenience this may cause. We will keep you informed as soon as our service performance is fully restored.

    4. 2024年5月5日 UTC 09:17monitoring

      English message will follow La situation se stabilise progressivement et la plupart des titres sont publiés ou en cours de publication. Nos équipes restent vigilantes et continuent de surveiller la situation de près. Nous sommes sincèrement désolés pour les désagréments occasionnés et vous assurons que des mesures sont en cours d'élaboration pour éviter que ce type de problème ne se reproduise. Merci de votre compréhension. --- The situation is gradually stabilizing, and most titles are either published or in the process of being published. Our teams remain vigilant and continue to closely monitor the situation. We sincerely apologize for any inconvenience caused and assure you that measures are being developed to prevent this type of issue from recurring. Thank you for your understanding.

    5. 2024年5月5日 UTC 09:47monitoring

      We are continuing to monitor for any further issues.

    6. 2024年5月5日 UTC 09:52resolved

      English message will follow Nous sommes heureux de vous informer que la situation a été résolue avec succès. Tous les titres ont été publiés et nos équipes ont confirmé que le problème a été entièrement résolu. Nous tenons à exprimer notre gratitude pour votre patience et votre compréhension tout au long de cet incident. Soyez assurés que des mesures ont été prises pour prévenir toute récurrence de ce type de problème à l'avenir. Nous continuons à surveiller l'évolution de la situation. --- We are pleased to inform you that the situation has been successfully resolved. All titles have been published, and our teams have confirmed that the issue has been fully addressed. We would like to express our gratitude for your patience and understanding throughout this incident. Rest assured, measures have been implemented to prevent any recurrence of such issues in the future. We are continuing to monitor for any further issues. Thank you once again for your continued support.

    Intermittences de service

    开始时间 2024年3月19日 UTC 15:45 · 1h 30m

    Pending
    受影响的组件
    v4.xPublicationv5.x
    1. 2024年3月19日 UTC 15:45monitoring

      Nous avons des intermittences dans le service d'appel à notre API, ce qui provoque des erreurs 500 sur nos kiosques. Nos équipes sont à l'œuvre pour stabiliser la situation et rétablir le service. --- We are experiencing intermittencies in the call service to our API, which is causing 500 errors on our kiosks. Our teams are working to stabilize the situation and restore the service.

    2. 2024年3月19日 UTC 17:15resolved

      Un nouveau correctif a été apporté par l'équipe, et la plateforme regagne en stabilité. Notre équipe reste en veille pour les prochaines heures afin de s'assurer de la continuité du service. --- A new patch has been implemented by the team, and the platform is regaining stability. Our team will remain on standby for the next few hours to ensure the continuity of the service.

    core apiv4 partial outage

    开始时间 2022年3月6日 UTC 08:57 · 25d 19h

    Outage重大事件
    受影响的组件
    v4.xCAFR
    1. 2022年3月6日 UTC 08:57investigating

      Some routes of the API are failing, we are investigating the root cause of the problem. The service is partially impacted.

    2. 2022年3月6日 UTC 09:25monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年4月1日 UTC 04:38resolved

      This incident has been resolved.

    major outage on content availability following an incident on our storage system

    开始时间 2021年11月5日 UTC 06:35 · 1h 46m

    Outage严重事件
    受影响的组件
    Staticv4.xCAMultimedia EditorNLPublicationUSConsoleFR
    1. 2021年11月5日 UTC 06:35investigating

      We are currently investigating this issue.

    2. 2021年11月5日 UTC 07:30monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2021年11月5日 UTC 08:21resolved

      Everything is now up and running. Our core storage array started to malfunction around 4:00am this morning, making our data partially unavailable for the rest of our services. The root cause appears to be a hardware bug on the controller managing the array, and we are starting an in-depth analysis to determine the next corrective actions.

    major network outage

    开始时间 2021年10月13日 UTC 07:56 · 5h 45m

    Outage严重事件
    受影响的组件
    Staticv4.xPushCAMultimedia EditorNLPublicationUSConsolev5.xFR
    1. 2021年10月13日 UTC 07:56investigating

      Our provider is experiencing a major network outage, all miLibris services are currently affected.

    2. 2021年10月13日 UTC 08:33monitoring

      All the services are restored, we keep monitoring the situation to ensure that everything is working properly.

    3. 2021年10月13日 UTC 13:41resolved

      This incident has been resolved.

    Services affected by an outage

    开始时间 2021年6月4日 UTC 03:03 · 11h 32m

    Outage严重事件
    受影响的组件
    Multimedia EditorConsole
    1. 2021年6月4日 UTC 03:03investigating

      We are currently experiencing an outage on several services, we are working on solving this issue and will keep you updated. Affected servcies are : console management, ftp uploads and support website.

    2. 2021年6月4日 UTC 03:45monitoring

      All services are back online and we are monitoring the situation

    3. 2021年6月4日 UTC 14:35monitoring

      We are continuing to monitor for any further issues.

    4. 2021年6月4日 UTC 14:35resolved

      This incident has been resolved.

    Major outage between 2:30 AM and 3:20 AM

    开始时间 2021年3月22日 UTC 01:30 · 0m

    Pending
    1. 2021年3月22日 UTC 07:05resolved

      Our core database suffered a network outage for 50 minutes tonight, between 2:30 AM and 3:20 AM. The incident has been resolved, but we are still investigating disruption of our services.

    Documentation and FTP stats services down

    开始时间 2021年3月10日 UTC 06:24 · 6d 8h

    Pending
    1. 2021年3月10日 UTC 06:24identified

      At 4AM this night, our hoster lost one of its datacenter to fire. All backup components are up and running except the following services: * documentation website * FTP stats exports We are actively working to have those services back online as soon as possible. Thank your for your comprehension

    2. 2021年3月10日 UTC 15:46monitoring

      The documentation website is back up and FTP service for the stats exports is back online. We have regenerated exports of the 09/03.

    3. 2021年3月16日 UTC 15:21resolved

      This incident has been resolved.

    core api shortage

    开始时间 2020年7月7日 UTC 09:22 · 5h 25m

    Outage重大事件
    受影响的组件
    Staticv4.xPushMultimedia EditorPublicationConsole
    1. 2020年7月7日 UTC 09:22investigating

      We are experiencing a shortage on our core API, we are investigating the root cause of this issue.

    2. 2020年7月7日 UTC 11:41monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2020年7月7日 UTC 14:47resolved

      This incident has been resolved.

    network outage

    开始时间 2020年3月30日 UTC 15:18 · 1h 51m

    Outage重大事件
    受影响的组件
    Staticv4.xPushCAMultimedia EditorNLPublicationUSConsoleFR
    1. 2020年3月30日 UTC 15:18investigating

      We are experiencing a network outage affecting most of our services.

    2. 2020年3月30日 UTC 15:19investigating

      We are continuing to investigate this issue.

    3. 2020年3月30日 UTC 16:33monitoring

      The root cause of the outage is a faulty network infrastructure in our hoster datacenters. Our services are coming back online and we are monitoring our servers to ensure all services are properly restored.

    4. 2020年3月30日 UTC 17:09resolved

      This incident has been resolved.