延迟提供索拉纳网络上的加密资产
- identified
我们正在努力解决这一问题,我们将在下个小时内提供更多的最新情况.
- resolved
所有被延误的订单都已成功处理并交付.
自动翻译自官方事件更新。
55 Moonpay incidents · 2025年8月 — official updates, affected components, duration and resolution details.
我们正在努力解决这一问题,我们将在下个小时内提供更多的最新情况.
所有被延误的订单都已成功处理并交付.
自动翻译自官方事件更新。
We are investigating this issue and we will provide more updates in the next few hours.
The incident has now been resolved, we are still monitoring.
This incident has now been resolved and all pending orders are now completed.
我们目前正在调查月球Pay API 的 增加延迟, 影响买卖流量, 和月球Pay App.
这个问题已经解决了,而"月平API"正在恢复正常运行. 工程师继续监测恢复情况.
一些新建钱包的链上钱包余额可能不会立即反映近期的链上活动. 买卖交易和交换交易仍在成功处理中.
所有系统都已恢复正常运行.
自动翻译自官方事件更新。
一些指使符(和XRP一样)需要一个叫Memo标记的额外字段才能到达正确的账户. 我们发现它目前 缺少的部件和App。 我们正在调查 很快就会有最新消息.
我们正在解决这个问题,并将很快提供最新情况.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们发现一个问题 与我们的供应商 阻止应用程序 装入符号信息。 我们通知了供应商,目前正在调查缓解措施.
我们的一个供应商阻止应用程序装入信使信息的问题应当得到解决。 积极监测任何其他问题.
我们的应用程序正常工作.
自动翻译自官方事件更新。
We're investigating an issue that prevents transactions from being processed.
The issue was fixed and the system is getting back to normal.
We are monitoring the Base Mainnet issue and will provide further updates as they become available.
Base chain is now fully recovered and we are seeing txns flowing through normally
We're experiencing an elevated level of API errors and are currently looking into the issue.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
The issue has been resolved
There are some delays in processing BTC payments, the team is investigating.
Bitcoin (BTC) transactions are currently processing normally. We will continue to closely monitor activity and provide updates if there are any changes.
Bitcoin (BTC) transactions are processing normally. The latency issue has been resolved.
We are currently investigating delays affecting wallet activity updates for some Ethereum and EVM-compatible wallets. Users can continue transacting normally. However, recent transactions and wallet activity may take longer than usual to appear in the app. Our team has identified the cause and is actively monitoring recovery. We will provide further updates as more information becomes available.
Wallet activity updates for Ethereum and EVM-compatible wallets are now processing normally. Users can continue transacting as expected, and recent transactions and wallet activity should appear in the app without further delays. Our team has confirmed the recovery and is continuing to monitor the system to ensure stability. We will provide additional updates if necessary.
We are investigating this issue and we will provide more updates in the next few hours.
We've identified the issue, and are working on the resolution.
This incident has been resolved.
Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.
We investigated the issue, deployed a fix and we're monitoring.
The impact from the issue is over.
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method.
This incident has been resolved.
We are currently investigating this issue.
We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders. New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
The issue has been fixed and stuck orders are now processing
The issue has been fixed and all pending orders are completed.
We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
This incident has been resolved.
Routine maintenance, no impact expected. Team actively monitoring any potential failures.
Maintenance completed successfully. No impact to customers observed.
We are investigating this issue and we will provide more updates in the next few hours.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
A fix has been applied and transaction processing has resumed.
All pending orders are delivered and the issue is resolved.
We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps. Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.
The issue has been resolved. All systems are now operating normally. We’ll continue to monitor to ensure stability.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Issue is resolved.
We are experiencing delays with processing deposits on several networks. We're currently investigating the issue and will provide an update soon.
We can now confirm the new transactions are being handled successfully, we are working on processing deposits for older transaction right now - We will provide another update asap.
Confirming everything is in place and and deposits are now processed.