Mux 数据 CSV 出口延迟
Pending
- investigating
我们正在调查一个CSV出口从8/13起推迟到今天的问题.
- identified
这一问题已经确定,我们已开始处理拖延的出口工作.
- identified
从8/13开始,出口工作将持续24小时。 工作完成和出口到位后,我们会通知这里.
- resolved
这件事已经解决了,出口工作已经完成
自动翻译自官方事件更新。
60 Mux incidents · 2025年5月 — official updates, affected components, duration and resolution details.
我们正在调查一个CSV出口从8/13起推迟到今天的问题.
这一问题已经确定,我们已开始处理拖延的出口工作.
从8/13开始,出口工作将持续24小时。 工作完成和出口到位后,我们会通知这里.
这件事已经解决了,出口工作已经完成
自动翻译自官方事件更新。
我们目前正在调查在创造资产方面进展缓慢的问题,这影响到我们北美某地有限的资产.
一项措施已经执行,我们正在监测结果.
解决方案解决了这个问题,资产的创造恢复了运作.
自动翻译自官方事件更新。
客户可能会遇到视频直播和/或回放的问题。 根源已经查明,正在设法解决。 接下来会有更多消息.
一项措施已经执行,我们正在监测结果.
我们发现,在单一的可用区,基本的云基础设施出现服务中断,影响了一部分视频摄取和播放。 我们已把交通从受影响的基础设施中引出,并正在继续监测,同时与服务提供商合作解决问题.
所有对客户的影响都得到缓解。 交通仍然远离受影响的基础设施,而我们则与云提供方就根本问题进行合作。 我们将继续处于这一状态,直到我们充分证实这一问题得到解决,并且能够安全地恢复正常运作。 一旦恢复正常行动,我们将相应更新和结束这一事件.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查关于视频播放失败的报告。 一些顾客可能会遇到回放错误或超时.
这一问题已经确定,一个解决办法正在实施之中.
我们正在继续努力解决这个问题。
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个影响活溪流的问题。 部分观众可能遭遇倒下或中断直播流. 一旦获得更多信息,我们将提供最新资料.
我们正在继续调查这一问题.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经实施,我们正在监测局势
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个影响活溪流的问题。 部分观众可能遭遇倒下或中断直播流. 我们的小组已查明基本的基础设施问题,并正在积极拟订一项决议。 一旦获得更多信息,我们将提供最新资料.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
我们正在继续监测任何其他问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.
This incident has been resolved.
Between 16:15 and 16:20 UTC a small number of live streams were disconnected. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently operational and we are monitoring the live ingest systems.
No further issues observed during monitoring period. Live streams are operational.
We are investigating an incident which caused the disconnection of multiple live streams at 13:11 UTC.
A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.
We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
This incident has been resolved.
We are investigating an issue causing an increase in errors in the Mux Data dashboard and API.
We have identified the issue and are implementing a fix.
A fix has been implemented and we are monitoring.
This incident has been resolved.
From 21:02 UTC to 22:55 UTC some live streams may have experienced elevated rebuffering. We have identified and mitigated the issue.
We are seeing high webhook delivery latency. We are actively investigating
We have identified the issue and have deployed a fix. We are continuing to monitor.
This incident has been resolved.
From 03:08UTC to 03:14UTC we saw increased request error rates and webhook delivery latency increases. The issue is mitigated and systems are operating normally.
We are currently investigating errors in Mux Data historical metrics beginning at approximately 22:08 UTC. We apologize for the inconvenience and will share an update once we have more information.
Our team has identified the cause of elevated Data Historical metrics errors and is actively working on a fix. We’ll continue to share updates as we have them.
Our team has implemented a fix and we are monitoring the results. We’ll post an update as soon as the issue is fully resolved.
This incident has been resolved
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Mux Data Views for EU customers are delayed beginning 22:53 UTC. We are investigating
The issue has been identified and a fix is being implemented.
Our pipeline latency is resolved and we are caught up as of 1:50 UTC
This incident has been resolved.
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
This incident has been resolved.
Small percentage of static rendition downloads. We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.