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    Netdata 中断历史

    51 Netdata incidents · 2022年2月 — official updates, affected components, duration and resolution details.

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    使用已暴露的网络端口对代理人进行可能的远程执行(1999-9)

    开始时间 2026年10月22日 UTC 05:57 · 进行中

    Issues轻微事件
    受影响的组件
    Agent (all platforms)
    1. 2026年10月23日 UTC 12:34investigating

      Netdata Agent公司的一个弱点被公开披露。 如果攻击者可以访问本地网络端口(1999-9年)或代理商声称的Netdata Cloud空间,作为 " netdata " 用户执行任意命令。 脆弱性的全部详情见此处的解禁:https://codeberg.org/x509dot/vulns/src/branch/main/netdata-rce.md。 我们已解决了这个问题,并创建了新的夜间/夜间代理(https://github.com/netdata/netdata-nightlies/releases/tag/v2.12.0-267-nightly),不久将公布我们稳定频道的新补丁版v2.12.2。 我们将在该建筑公布后更新这一事件。 缓解:限制进入代理商的网络端口会降低攻击者利用这种脆弱性的可能性. 关于保护代理的指示可在此查阅:https://learn.netdata.cloud/docs/netdata-agent/configuration/securing-agents, 服务器方法包括将端口与本地主机绑定,需要无记名标志,或完全使网络端口失效。 然而,父母代理人要求其网站端口供儿童代理人使用,以便进行流动。 访问列表可用于限制访问: https://learn.netdata.cloud/docs/netdata-agent/configulation/securing-agents/web-server-Reference# access-lists 妥协的证据可见于本作:https://gist.github.com/ktsaou/b3fcf41c8ce0a01effb6dd9d82a14858

    2. 2026年10月23日 UTC 12:35identified

      这一问题已经确定,一个解决办法正在实施之中.

    3. 2026年10月23日 UTC 13:34monitoring

      2.1.2.2版本的补丁发布已发布到稳定发布频道,并附有该期的固定内容.

    自动翻译自官方事件更新。

    Agent connectivity issue on legacy systems

    开始时间 2026年5月29日 UTC 06:00 · 0m

    Pending
    1. 2026年5月30日 UTC 11:21resolved

      Following a scheduled TLS certificate renewal, a subset of Netdata agents failed to reconnect to Netdata Cloud. The issue stems from outdated CA (Certificate Authority) trust stores on certain legacy Linux distributions, like: • CentOS 7 / RHEL 7 • Amazon Linux 2 • Debian 9 (Jessie) • Ubuntu 16.04 LTS • Oracle Linux 7 A quick way to test for this: curl -v https://app.netdata.cloud If the output shows an error indicating the certificate has expired, the system needs an updated CA bundle.

    False-Positive Node Reachability Alerts

    开始时间 2026年5月8日 UTC 01:13 · 4h 47m

    Issues轻微事件
    受影响的组件
    Agent - Cloud Connection (ACLK)Cloud Alerts
    1. 2026年5月8日 UTC 01:13monitoring

      We are currently tracking an issue with our upstream cloud provider that is affecting a subset of our Kubernetes nodes. As a result, some customers may receive false-positive alerts regarding node reachability. Please be assured that your underlying services and workloads remain operational, and these alerts can be safely ignored at this time. We are closely monitoring the situation with our provider.

    2. 2026年5月8日 UTC 06:00resolved

      This incident has been resolved.

    False-Positive Node Reachability Alerts

    开始时间 2026年5月8日 UTC 00:11 · 20m

    Issues轻微事件
    受影响的组件
    Agent - Cloud Connection (ACLK)Cloud Alerts
    1. 2026年5月8日 UTC 00:11monitoring

      We are currently tracking an issue with our upstream cloud provider that is affecting a subset of our Kubernetes nodes. As a result, some customers may receive false-positive alerts regarding node reachability. Please be assured that your underlying services and workloads remain operational, and these alerts can be safely ignored at this time. We are closely monitoring the situation with our provider.

    2. 2026年5月8日 UTC 00:12monitoring

      We are continuing to monitor for any further issues.

    3. 2026年5月8日 UTC 00:32resolved

      This incident has been resolved.

    Kubernetes node failure.

    开始时间 2026年4月15日 UTC 06:38 · 0m

    Pending
    1. 2026年4月15日 UTC 06:38resolved

      At ~02:20 UTC, a Kubernetes node running part of our ingress controller failed and was auto-replaced. Some clients experienced brief agent disconnections and false-positive node-unavailability alerts during the failover. Service has fully recovered after few minutes. We apologize for the inconvenience.

    Unexpected Loadbalancer restart

    开始时间 2026年3月8日 UTC 15:30 · 0m

    Pending
    1. 2026年3月9日 UTC 13:49resolved

      Yesterday, a brief infrastructure incident occurred due to certain processes on our load balancer failing (exactly at 16:34 UTC). This caused more than half of our globally connected nodes to reconnect, which in turn triggered false positive alerts notifying clients of node downtime. We apologize for the confusion and are taking steps to ensure this does not happen again.

    404 errors with Netdata RHEL 8.x repositories with latest repository configuration packages.

    开始时间 2026年1月22日 UTC 12:47 · 2h 33m

    Outage重大事件
    受影响的组件
    Agent Repositories
    1. 2026年1月22日 UTC 12:47identified

      We have identified an issue with the latest version of the repository configuration packages for our RHEL 8.x repositories that causes systems which update to that version of the repository configuration package to become unable to access our repositories. This affects all systems that use our repository configuration packages to access our RHEL 8.x repositories, including but not limited to RHEL 8.x, Alma Linux 8.x, Rocky Linux 8.x, and Oracle Linux 8.x. Affected systems will report a failure to download repository metadata for Netdata repositories. A fix is currently being tested and is expected to be deployed soon.

    2. 2026年1月22日 UTC 12:48identified

      We are continuing to work on a fix for this issue.

    3. 2026年1月22日 UTC 14:06monitoring

      The primary fix has been deployed and appears to be working correctly. We are currently working on a followup fix to allow affected systems to update properly without requiring user intervention. Until that additional fix is deployed, affected systems can be manually updated to fully resolve the issue locally by fetching the latest version of the repository configuration package manually and installing it on the system: - For most RHEL 8 equivalent systems using our stable repositories: https://repository.netdata.cloud/repos/repoconfig/el/8/x86_64/netdata-repo-5-4.noarch.rpm - For most RHEL 8 equivalent systems using our nightly repositories: https://repository.netdata.cloud/repos/repoconfig/el/8/x86_64/netdata-repo-edge-5-4.noarch.rpm - For Oracle Linux 8 systems using our stable repositories: https://repository.netdata.cloud/repos/repoconfig/ol/8/x86_64/netdata-repo-5-4.noarch.rpm - For Oracle Linux 8 systems using our nightly repositories: https://repository.netdata.cloud/repos/repoconfig/ol/8/x86_64/netdata-repo-edge-5-4.noarch.rpm

    4. 2026年1月22日 UTC 15:20resolved

      In addition to the fix for the repository configuration packages, a fix has been deployed to the repositories themselves that will enable affected systems to update successfully to the latest version of the repository configuration packages, and as such no further issues are expected.

    Services Unavailable

    开始时间 2025年11月18日 UTC 12:11 · 7h 11m

    Outage严重事件
    受影响的组件
    Agent - Cloud Connection (ACLK)Cloud Web UIAgent RepositoriesCloud Charts
    1. 2025年11月18日 UTC 12:11investigating

      As Cloudflare is experiencing network issues, Netdata Cloud, as well as our package repositories are currently unavailable.

    2. 2025年11月18日 UTC 12:23monitoring

      Connectivity is recovering, we'll keep this open until we see traffic at previous levels. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for details on the Cloudflare outage itself.

    3. 2025年11月18日 UTC 19:22resolved

      This incident has been resolved.

    Agent v2.7.0 on Windows doesn't start go.d plugin

    开始时间 2025年9月29日 UTC 11:36 · 1d 6h

    Outage重大事件
    受影响的组件
    Agent (all platforms)
    1. 2025年9月29日 UTC 11:36identified

      We've identified an issue with the latest Agent release on Windows that causes the go.d plugin to not be started. The impact is that for Windows nodes, none of the metrics from the go.d plugin are being collected and corresponding alerts don't fire. We will be releasing a patch release to address this as soon as possible today. As a workaround the plugin binary in Program Files can be renamed to add the missing .exe extension.

    2. 2025年9月30日 UTC 05:04monitoring

      We have released Netdata Agent v2.7.1 and recommend all Windows users to upgrade. Release notes: https://github.com/netdata/netdata/releases/tag/v2.7.1

    3. 2025年9月30日 UTC 18:29resolved

      This incident has been resolved.

    Package availability issues with native DEB/RPM packages.

    开始时间 2025年8月21日 UTC 19:35 · 22m

    Outage重大事件
    受影响的组件
    Agent Repositories
    1. 2025年8月21日 UTC 19:35investigating

      We are currently investigating issues with availability of our nightly DEB and RPM packages which are preventing updates and installs from working correctly.

    2. 2025年8月21日 UTC 19:39identified

      The issue has been identified and a fix is being implemented.

    3. 2025年8月21日 UTC 19:42monitoring

      A fix has been implemented and we expect the repositories to be functioning normally within the next 30 minutes.

    4. 2025年8月21日 UTC 19:58resolved

      All repositories are functioning normally again.

    Issues with package availability in official DEB/RPM package repositories

    开始时间 2025年8月14日 UTC 15:03 · 9m

    Pending
    受影响的组件
    Agent Repositories
    1. 2025年8月14日 UTC 15:03monitoring

      Due to issues in our package upload process, the v2.6.2 stable release and the nightly builds for 2025-08-13 and 2025-08-14 were not fully uploaded to our official DEB/RPM repositories. We have already identified the root cause and implemented a fix, and are currently monitoring the processing of the package upload backlog to ensure that all of the packages are properly available.

    2. 2025年8月14日 UTC 15:12resolved

      We have confirmed that the issue that caused the incomplete package uploads has been fully fixed, and all packages that should have been uploaded since the issue first occurred have been fully uploaded and are available in the repositories.

    Increased data request latencies

    开始时间 2025年8月11日 UTC 12:27 · 9d 0h

    Issues轻微事件
    受影响的组件
    Agent - Cloud Connection (ACLK)Cloud Charts
    1. 2025年8月11日 UTC 12:27investigating

      We are investigating an issue with increased data request latencies that can result in slow or completely empty charts for some customers. The affected Netdata Agent versions are v2.6.0 and later, for all stable and nightly builds.

    2. 2025年8月11日 UTC 14:24investigating

      We will be adding additional debugging code in both the Agent (next nightly) and Cloud Backend to track what is causing these spurious latencies.

    3. 2025年8月12日 UTC 09:28identified

      We have identified the cause of this issue and have been creating a fix which will appear in the upcoming nightly build. When we are confident that there are no negative effects on that build, we will do a new patch release on the stable channel the next day. What happened is that we were not correctly clearing MQTT messages that had been acknowledged by the broker, causing newer messages to not be correctly recognized as acknowledged in certain conditions.

    4. 2025年8月13日 UTC 15:30monitoring

      We've implement a change for this issue which appeared in our latest nightly, and resolved the problem. We are now issuing a new stable release v2.6.2 to include that fix, and will resolve this issue when all packages are available.

    5. 2025年8月20日 UTC 13:09resolved

      This incident has been resolved. We recommend that Agents are upgraded to v2.6.2 on the stable channel, or the latest nightly build at the earliest convenience.

    Windows Agent Monitoring Issues

    开始时间 2025年7月25日 UTC 12:27 · 2d 22h

    Pending
    受影响的组件
    Agent (all platforms)
    1. 2025年7月25日 UTC 12:27monitoring

      We identified monitoring issues affecting customers using Netdata Agent version 2.6.0 on Windows servers. These issues were caused by upstream changes in Windows libraries that impacted agent functionality. Resolution Fixed Version Available: Netdata Agent v2.6.1 Release Date: July 25, 2025 (16:00 UTC) Preview Available: Nightly release v2.6.0-2 Required Action Immediate upgrade recommended - All users running Netdata Agent v2.6.0 on Windows servers should upgrade to v2.6.1 as soon as possible to restore full monitoring capabilities. We appreciate your patience as we continue working on additional improvements related to the upstream Windows library changes.

    2. 2025年7月28日 UTC 10:44resolved

      This incident has been resolved.

    MQTT broker failure

    开始时间 2025年6月4日 UTC 12:59 · 50m

    Issues轻微事件
    受影响的组件
    Agent - Cloud Connection (ACLK)
    1. 2025年6月4日 UTC 12:59identified

      We had a major problem with our MQTT broker. It is currently up and running and agents are reconnecting to the cloud.

    2. 2025年6月4日 UTC 13:42monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年6月4日 UTC 13:49resolved

      This incident has been resolved.

    Nightly static builds overwrite node and metric data upon install

    开始时间 2025年4月1日 UTC 09:00 · 1d 0h

    Outage重大事件
    受影响的组件
    Agent (all platforms)
    1. 2025年4月1日 UTC 09:00investigating

      We have found that a recent change in the nightly static builds of Netdata Agent causes meta data on the Agent to be overwritten. Specifically the sqlite3 database that keeps meta data on which timeseries stored in dbengine correspond with which metrics, and the information on the Agent's "machine GUID" are overwritten with the same copy in the build package. Not affected are: - All stable releases - Native packages (.deb and .rpm) Affected are all nightly static builds with the following version numbers: - 2.3.0-50-nightly - 2.3.0-60-nightly - 2.3.0-72-nightly - 2.3.0-78-nightly - 2.3.0-87-nightly The initial impact is that all affected Agent installs, even though they still have the timeseries data stored on disk, have lost all meta data associated with it, so these timeseries become inaccessable. This is unrecoverable. Additionally, the main form of identification is overwritten, too. We are assessing what the impact is for users of Netdata Cloud, and will update this incident with more information when the investigation is completed. The bug itself has been fixed and merged. We will issue a new nightly build shortly.

    2. 2025年4月2日 UTC 09:25resolved

      Affected Agents can cause the creation of multiple duplicate nodes in Netdata Cloud. All but the last one will appear as offline, and the last one will be as if it was created from scratch with no data. Unfortunately, the previously stored metrics for the affected nodes can not be recovered. The duplicate offline nodes can be safely deleted from Space Settings -> Nodes. Note that you may have to add the newest copy of these nodes to the appropriate rooms. The fixed nightly static build is v2.3.0-102.

    Lastest Agent nightly build (v2.2.0-245) broken at first start

    开始时间 2025年2月25日 UTC 09:41 · 5h 44m

    Issues轻微事件
    受影响的组件
    Agent (all platforms)
    1. 2025年2月25日 UTC 09:41investigating

      We are investigating an issue with today's nightly (v2.2.0-245), causing alerting to not work ("health") and external plugins, including go.d, to not connect properly. This may be resolved by restarting the Agent. Stable versions of the Agent are not affected.

    2. 2025年2月25日 UTC 11:04identified

      We have identified the issue, committed a fix, and initiated new nightly builds for all platforms. This will take several hours. In the mean time, please restart Netdata to work around the issue.

    3. 2025年2月25日 UTC 13:14monitoring

      The builds are completed, so we are watching out for any remaining related issues.

    4. 2025年2月25日 UTC 13:29monitoring

      We are continuing to monitor for any further issues.

    5. 2025年2月25日 UTC 15:25resolved

      This incident has been resolved.

    Alarm Processing Delays

    开始时间 2024年11月15日 UTC 07:00 · 0m

    Pending
    1. 2024年11月15日 UTC 08:23resolved

      Our alarm processing infrastructure was running behind which is causing inaccuracies alarms for some nodes. No data has been lost and the systems should be already up to date.

    Alerting is working slower

    开始时间 2024年11月8日 UTC 08:07 · 5h 29m

    Issues轻微事件
    受影响的组件
    Cloud Alerts
    1. 2024年11月8日 UTC 08:07investigating

      Due to the release of Netdata Agent 2.0 we have quite a big backlog for alarms. We are investigating this issue.

    2. 2024年11月8日 UTC 09:49identified

      The issue has been identified and a fix is being implemented.

    3. 2024年11月8日 UTC 11:01monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年11月8日 UTC 13:36resolved

      This incident has been resolved.

    Delays in alarms on the Netdata Cloud

    开始时间 2024年7月18日 UTC 04:45 · 6h 56m

    Issues轻微事件
    受影响的组件
    Cloud Web UI
    1. 2024年7月18日 UTC 04:45investigating

      We were alerted to a delay in alarms for some users and are investigating the matter.

    2. 2024年7月18日 UTC 05:37identified

      The issue has been identified and a fix is being implemented.

    3. 2024年7月18日 UTC 08:17identified

      Currently, we are waiting for the fix to take effect, and some users might experience delays in all cloud operations.

    4. 2024年7月18日 UTC 11:41resolved

      This incident has been resolved.

    Recent nightly static and local builds of Netdata Agent overwrite netdata.conf with defaults

    开始时间 2024年5月1日 UTC 15:44 · 1h 38m

    Issues轻微事件
    1. 2024年5月1日 UTC 15:44identified

      We've identified an issue with static and local builds of the Netdata Agent, that causes its main configuration in `/etc/netdata/netdata.conf` or `/opt/netdata/etc/netdata/netdata.conf` to be overwritten with the default. The `netdata-updater.conf` file is similarly affected. Depending on your configuration settings that have been changed with respect to the defaults, this may result in data loss. We will update this incident with more detailed information on the impact as soon as possible. Docker image or native package builds, as well as stable builds, are not affected. We have created a fix (https://github.com/netdata/netdata/pull/17572) and have triggered a new nightly build. As soon as those are available, we will also update this incident.

    2. 2024年5月1日 UTC 15:59identified

      The affected build number is v1.45.0-315-nightly, and local builds starting with commit https://github.com/netdata/netdata/commit/5973417027606bacf044b3ead40a882931ce773f (April 30, 11:45 UTC) up until commit https://github.com/netdata/netdata/commit/0f2a261839d5ffc42f17383b4292673aa93d6a1f (May 1, 15:13 UTC).

    3. 2024年5月1日 UTC 16:28identified

      Update regarding potential data loss. This will happen if the configuration had been changed to increase metric retention (with respect to the defaults). Unfortunately, any stored data beyond the default metric retention will be lost on running installs of the affected builds. The only way to prevent this is by not using (of having used) version v1.45.0-315-nightly. We have made sure that the corresponding artifacts are no longer accessible by the installer.

    4. 2024年5月1日 UTC 17:22resolved

      The build artifacts for the new nightly release (1.45.0-326) are now available, and consider the incident resolved. Should you experience any issues, please let us know!

    5. 2024年5月2日 UTC 10:02postmortem

      Prior to [netdata/netdata#17475](https://github.com/netdata/netdata/pull/17475), the `netdata.conf` and `netdata-updater.conf` files where handled by the installer code outside of the build system. With the shift to using the build system to produce packages, handling for them needed to be moved into the build system. However, insufficient testing was performed to confirm that this would not break other installation types, and the change was not properly made conditional on packages being built. As a result, the static and local builds with version `v1.45.0-315-nightly` will overwrite these configuration files with the default templates for those files. This causes all local changes to those files to be lost. In particular, if the Agent configuration had been changed for longer retention, the overwritten configuration will have undone those settings, causing any metrics data **beyond the _default_ retention to be lost** on the first run of this version. We have pulled the affected build artifacts to prevent our installer from using them. While [the fix](https://github.com/netdata/netdata/pull/17572) ensures the issue won't occur in future versions, starting with version `v1.45.0-326-nightly`, it is important to note that affected installations **will not automatically recover** their previous configurations. If you were using a non-default `netdata.conf` and/or `netdata-updater.conf` and experienced this bug, you will need to **manually reconfigure** your Netdata install. As we aim to carefully develop Netdata for many platforms and hardware architectures, we release nightly builds of the Netdata Agent to catch any issues our changes may have caused, beyond our own internal testing. Unfortunately, we make mistakes that we did not catch in our testing, with data loss as an extreme possible outcome. Therefore we strongly recommend using our **stable releases for production systems**. You can review the [difference between nightly and stable builds](https://learn.netdata.cloud/docs/netdata-agent/installation#nightly-vs-stable-releases), and our recommended [best practices](https://www.netdata.cloud/blog/netdata-best-practices/). If you have been affected by this issue and/or have any questions, please let us know.