New Relic 中断历史

1. 2026年10月28日 UTC 09:35investigating

   我们正在调查JP区域内影响下一个基因实体平台的一问题,一些客户可能无法查看或管理实体。 我们的工程小组正在参与并正在积极努力解决这一问题.

2. 2026年10月28日 UTC 09:42resolved

   UTC10月28日08:35至09:42之间,我们在JP地区经历了一个影响下个基因实体平台(NGEP)的问题,一些客户可能无法查看或管理实体. 这个问题现已解决,服务正常运行.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 19:57investigating

   目前,我们正在调查服务中断的情况,在这种中断中,一些客户可能会在查询、图表和仪表板中遇到延迟数据,以及延迟或缺失有关数据的警报通知。 目前正在压制受影响的警报.

2. 2026年9月25日 UTC 20:15investigating

   我们正在继续调查一项服务中断,其中美国地区的少数客户可能会在查询、图表和仪表板上遇到延迟数据,以及延迟或缺失有关数据的警报通知。 目前正在压制受影响的警报.

3. 2026年9月25日 UTC 20:39investigating

   我们正从一些受影响的服务中恢复过来,因为我们继续调查服务中断的情况,即美国地区的少数客户在查询、图表和仪表板方面可能遇到延迟数据,以及有关数据的预警通知被延迟或缺失。 目前正在压制受影响的警报.

4. 2026年9月25日 UTC 21:27identified

   在努力解决这种服务中断时,我们继续看到受影响服务的恢复,美国地区的少数客户可能会在查询、图表和仪表板上遇到延迟数据,以及延迟或缺少有关数据的警报通知。 警报不再被压制.

5. 2026年9月25日 UTC 22:18identified

   此时,我们看到,美国地区因查询、图表和仪表板数据延迟以及相关数据的预警通知延迟或缺失而受到影响的服务正在恢复.

6. 2026年9月25日 UTC 22:33resolved

   在协调世界时19:24至协调世界时22:04之间,美国地区的一部分客户在查询、图表和仪表板方面可能遭遇了延迟数据,以及相关数据的延迟、缺失或被压制的警报通知。 我们已经调查和解决了这种服务中断的问题,受影响的服务已恢复正常业务.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 03:56resolved

   在协调世界时01:10至协调世界时03:33于9月25日之间,美国,欧盟,JP地区的一些客户在导航"新遗迹UI"时可能遭遇了间歇性UI错误. 数据摄取和警报通知没有受到影响。 我们已经解决这一问题,受影响的服务恢复正常运作.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 03:55resolved

   在协调世界时01:10至协调世界时03:33于9月25日之间,美国,欧盟,JP地区的一些客户在导航"新遗迹UI"时可能遭遇了间歇性UI错误. 数据摄取和警报通知没有受到影响。 我们已经解决这一问题,受影响的服务恢复正常运作.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 02:34investigating

   我们正在调查欧盟地区与新遗物UI的一起问题

2. 2026年9月25日 UTC 02:57investigating

   我们目前正在调查欧盟地区一些时断时续的UI导航错误。 数据摄取和警报通知目前没有受到影响.

3. 2026年9月25日 UTC 03:44resolved

   UTC9月25日01:10至03:35之间,美国欧盟和JP地区的部分客户可能曾遭遇过一些间歇性的UI导航错误. 我们已经调查和解决了这种服务中断的问题,受影响的服务已恢复正常业务.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 02:23investigating

   我们正在调查可能影响到一些客户的服务中断。 请继续监视此页面以供更新 .

自动翻译自官方事件更新。

1. 2026年9月22日 UTC 08:55investigating

   测试消息 - 修复后

2. 2026年9月22日 UTC 08:55resolved

   测试消息 - 已解析

自动翻译自官方事件更新。

1. 2026年9月16日 UTC 10:08monitoring

   如果您遇到问题且无法获取In-App支持,请通过此表格联系我们的支援团队: https://support.newrelic.com/s/contact-new-relic-support-form (中文(简体) )

2. 2026年9月16日 UTC 15:40resolved

   所有应用服务已恢复正常运作。 请联系新遗迹 任何问题的援助.

自动翻译自官方事件更新。

1. 2026年9月16日 UTC 00:14resolved

   在协调世界时23:06至协调世界时23:16之间,欧盟区域的一些客户在向New Relic发送riteral timesice数据时可能遇到错误,在实时查看riteral timesice数据时出现问题,以及与实时数据有关的延迟或缺失提醒通知. 受影响的数据可能无法收回.

自动翻译自官方事件更新。

1. 2026年8月3日 UTC 09:58investigating

   我们正在调查一个问题,即欧盟和美国区域的一些客户在浏览警报和活动网页时可能会遇到延误或出错.

2. 2026年8月3日 UTC 10:15resolved

   在协调世界时8月3日08:13至9:30之间,欧盟和美国地区的客户在试图加载"新遗物UI"中的"警报与问题"一页时可能经历了一个问题. 这个问题现已解决,受影响的服务已恢复正常服务。 请关闭并重新打开"警报"网页以解决问题.

自动翻译自官方事件更新。

1. 2026年7月17日 UTC 10:21resolved

   在协调世界时7月14日下午3:00至协调世界时7月17日10:00之间,我们经历了一个问题,即一些顾客在试图在美国,欧盟和JP地区创建,阅读或更新E2M(Events-2-Metrics)规则时遇到授权问题. 这是因为我们最近改变了授权的终点。 这些端点现在需要S2S认证,这导致了我们的E2M(Events-2-Metrics)请求失败. 我们的团队已经退缩了这些变化,直到能够作出永久的补救。 这个问题现已解决,受影响的服务已恢复正常服务.

自动翻译自官方事件更新。

1. 2026年7月6日 UTC 08:23resolved

   Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

1. 2026年5月18日 UTC 16:25resolved

   Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.

1. 2026年5月15日 UTC 00:06investigating

   We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.

2. 2026年5月15日 UTC 00:42investigating

   We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards. After further review, Alerts were not impacted. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.

3. 2026年5月15日 UTC 01:16monitoring

   We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers in the US region may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.

4. 2026年5月15日 UTC 01:45resolved

   Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.

1. 2026年4月13日 UTC 12:55investigating

   We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.

2. 2026年4月13日 UTC 13:58investigating

   We are continuing to investigate an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. Technical teams are actively engaged and are exploring mitigation steps to address the issue. Data ingest and alert notifications are not impacted by this interruption.

3. 2026年4月13日 UTC 14:41investigating

   We are still investigating an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. We continue to work on the issue and understand root cause. We will continue to provide updates as we have more information to share, or by 3:30 PM UTC.

4. 2026年4月13日 UTC 15:17resolved

   Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.

1. 2026年4月9日 UTC 09:51investigating

   Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

2. 2026年4月9日 UTC 12:28identified

   We have identified the issue and working on a solution

3. 2026年4月9日 UTC 14:05monitoring

   Our team has now issued a fix and are monitoring the issue.

4. 2026年4月9日 UTC 16:48monitoring

   Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

5. 2026年4月9日 UTC 20:46resolved

   Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

1. 2026年3月24日 UTC 05:22investigating

   Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

2. 2026年3月24日 UTC 06:02investigating

   We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

3. 2026年3月24日 UTC 10:31resolved

   Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.

1. 2026年3月20日 UTC 15:53investigating

   We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

2. 2026年3月20日 UTC 15:59investigating

   We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

3. 2026年3月20日 UTC 16:10resolved

   We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

1. 2026年3月3日 UTC 00:21investigating

   Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

2. 2026年3月3日 UTC 00:36investigating

   We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

3. 2026年3月3日 UTC 01:02investigating

   We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.

4. 2026年3月3日 UTC 02:28monitoring

   We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.

5. 2026年3月3日 UTC 02:59resolved

   We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.

1. 2026年3月2日 UTC 07:06investigating

   Some customers in the US and EU region may experience delay in executing synthetics monitors

2. 2026年3月2日 UTC 07:35investigating

   We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

3. 2026年3月2日 UTC 09:42resolved

   Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations