APAC区域内调用错误
- monitoring
我们正看到亚太空间合作组织区域内的错误增加。 区域提供商正在报告一些电话号码受到影响.
- resolved
区域问题已经解决.
自动翻译自官方事件更新。
44 Openphone incidents · 2025年11月 — official updates, affected components, duration and resolution details.
我们正看到亚太空间合作组织区域内的错误增加。 区域提供商正在报告一些电话号码受到影响.
区域问题已经解决.
自动翻译自官方事件更新。
我们正在调查 延迟同步一些更新 在我们的应用程序。 一些客户可能看到联系人和任务的变化比预期在其他设备上出现的时间要长. 我们的团队正在努力及时恢复更新。 我们为这次干扰道歉,并将在我们了解更多情况时分享另一个最新情况.
所有系统都在可接受的延迟范围内运作。 我们正在解决这个问题.
自动翻译自官方事件更新。
我们正在调查收到短信通知的延误。 有些客户可能会收到通知 晚于我们应用程序的预期。 我们的团队正在努力恢复这个。 我们为这次干扰道歉,并将在我们了解更多情况时分享另一个最新情况.
我们应用了一个固定, 和通知 新的消息,电话, 语音邮件再次到达。 我们继续密切监测,以确保一切保持稳定.
自从我们定案以来,关于新消息、电话和语音信箱的通知已经按时送达。 我们为干扰道歉,并感谢你的耐心.
自动翻译自官方事件更新。
我们正在调查一起袭击出入口的事件 我们的值班工程师响应了.
我们的工程师已经用工作流程管理系统发现了一个问题,并正在努力部署一个固定装置.
我们已经查明原因了 还在想办法解决 进出的呼叫仍然受到影响。 30分钟后再发布最新消息
电话恢复了 我们正在继续监测系统的执行情况.
出入境呼叫全面恢复.
自动翻译自官方事件更新。
我们了解任务的业绩问题,正在进行调查。 有些行动可能会被推迟。 任务历史可能受到影响.
我们了解任务的业绩问题,正在进行调查。 一些行动可能会被推迟。 任务历史可能受到影响。 我们已查明这一问题,并正在设法解决问题.
已经为各项任务的业绩问题制定了解决办法,我们正在进行监测。 一些行动可能仍然被推迟,任务历史可能会在事情解决时受到影响. 一旦我们核实一切恢复正常,我们将确认.
所有系统都正常运行.
自动翻译自官方事件更新。
我们发现一个问题 导致应用程序中的分析没有出现。 团队正在努力推出一个固定.
该小组正在继续努力部署已确定的固定装置.
该小组正在继续部署最新的基础设施来解决这一问题.
已经应用了这个方法,我们正在同步数据。 将张贴一份更新报告,并附有全面提供报告的预期时限.
将数据推入分析引擎的管道被误用,但现在已经恢复,数据开始回流. 我们仍然需要重新同步数据,因此用户在回填时可能不会立即看到他们的当前分析. 一旦再同步完成,用户将视其数据为正常. 同时,随着报告的恢复,可通过CSV下载获得最新数据.
数据同步仍在继续,小组正在监测,并将在数据完成后张贴一个完全清晰的信息.
这些数据正在继续复制到支持分析的数据库。 接下来是周末,我们感谢你的耐心 与此同时,可通过CSV出口功能提供最新的衡量标准.
数据同步完成,我们正在监测分析仪表板.
在分析仪表板上适当记录了新的数据。 我们正从上周开始回填星期四和星期五的数据.
最后的数据同步 以回填缺失的数据 今晚将进行.
后补相续. 更新完成后将张贴.
数据完成回填,分析完成.
自动翻译自官方事件更新。
** 干扰索纳(AI代理)发送短信** 索纳目前无法发送短消息. 这影响了索纳在通话时发送的短信,以及对通过索纳获取线索的新线索的短信回复. ** 正常短信没有受到影响。 ** 这种中断仅限于由索纳发送的消息. 我们的团队正在积极努力解决这一问题。 我们将在获得更多信息后分享最新消息.
已恢复AI代理的通讯.
所有系统都正常运行.
自动翻译自官方事件更新。
我们正在调查一个问题, 我们的小组正在积极监测局势。 我们为中断道歉,一旦获得更多信息,我们将分享另一个最新情况
目前消息传送正常运行, 我们将继续密切监测, 感谢你们耐心地处理此事
问题已经解决,服务恢复正常. 我们对此造成的不便表示歉意,并感谢你的耐心.
自动翻译自官方事件更新。
Quo公共API和MCP目前遇到问题。 工程组了解和调查.
公共API和MCP重新上线.
公共API和MCP完全稳定.
自动翻译自官方事件更新。
出入境电话目前遇到问题。 工程组了解情况,正在调查中.
我们仍然遇到问题 进出呼叫。 我们正在和我们的提供商密切合作,尽快恢复服务,一旦了解更多情况,我们将分享最新消息.
出入呼叫部分恢复,但有些用户可能仍然遇到问题。 继续监控客流量,服务全面恢复后将共享更新.
出入境呼叫全面恢复.
自动翻译自官方事件更新。
目前我们正面临一个问题,即建立与销售力量数据云的新账户连接。 现有的客户整合工作正在正常进行。 我们的工程和伙伴关系小组已查明造成失败的问题,并正在与销售力量支助小组合作解决这种情况.
现在可以进行新的销售力量连接.
自动翻译自官方事件更新。
Our engineering team is investigating elevated error rates on our platform. We are seeing issues with login and delayed call status.
The engineering team has identified the failing system component and deployed a fix. All platform services are operating normally at this time. We are continuing to monitor performance.
All systems are continuing to operate as expected.
We are investigating an issue causing delays to post-call activities, including missed call notifications, call recordings, and voicemails. This issue began at approximately 10:00 AM ET. We are actively working to resolve this and will provide updates as we learn more.
A fix has been deployed and call activity delays should be fully resolved shortly.
Call events are fully operational
We are investigating increased client error rates sending outbound MMS messages on the platform.
The engineering team have identified the system causing delivery errors and have implemented a remediation while we investigate root cause.
The root cause of the issue has been identified and a permanent fix has been prepared.
We are investigating reports of issues with inbound SMS messaging.
Service has been restored, we are monitoring the situation.
We are continuing to monitor reports of delayed delivery of inbound messages.
All delayed messages have been delivered and systems are performing normally.
Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.
Custom file uploads and custom greetings in the call flow are now operational.
Some customers may experience issues submitting port-in requests and carrier registration submissions. Both in-app and form-based submissions are affected. We are working toward a resolution and will update this page once service is restored.
Port-in requests and carrier registration submissions are functioning normally.
**Call recording disclosure notification unavailable** Call recording disclosure notifications are temporarily unavailable and will result in an error message being played. To stay compliant, manually inform callers that their call may be recorded. You can also temporarily disable call recording notifications in your settings to prevent any disruption. We're actively working on a resolution and will update this page once service is restored.
**Call recording disclosure** **has been fully restored.** We have confirmed normal operation and consider this incident resolved. Thank you for your patience.
We are experiencing an outage of our media attachment system. Media attachments in messages may be temporarily unavailable during this time. This may impact the ability to send attachments on outgoing messages, and the visibility of attachments in message history.
**MMS attachment outage** Outgoing MMS is temporarily unavailable. Messages with attachments will fail to send. Remove attachments before sending messages to ensure delivery. **Port-in requests and carrier registration submissions unavailable** We're experiencing issues with submitting new port-in requests and carrier registration submissions. Both in-app and form-based submissions are temporarily affected. We're actively investigating these issues and will update this page as we learn more.
Outgoing MMS remains unavailable. Messages with attachments will continue to fail to send. Remove attachments before sending to ensure delivery. We are actively working on a resolution and will update this page as soon as service is restored.
**Restored on web and desktop apps** Outgoing MMS attachments are now functioning normally on web and desktop apps. **Temporarily unavailable on Android and iOS** Resolution for outbound MMS is in progress for Android and iOS. We are working towards a resolution and will update the status page once service is restored.
** iOS and Android outbound MMS restored** All platforms are now operational
Our monitoring systems have detected a platform degradation. Our Engineering on-call team has responded and are investigating the situation.
The engineering team has identified the cause of the issue and are working to deploy a remediation.
The remediation has been deployed. The team are continuing to monitor the system performance.
All systems and services are operating normally.