电话支持
Issues轻微事件
受影响的组件
Reseller Support
- investigating
我们的电话服务供应商目前遇到问题,这影响到客户通过电话联系我们的能力。 请通过聊天或电子邮件与我们联系, 谢谢你的理解.
- monitoring
我们的服务提供者已实施了一项固定措施并正在监测结果.
- resolved
这一事件已经得到解决。 恢复电话支持.
自动翻译自官方事件更新。
59 Opensrs incidents · 2025年3月 — official updates, affected components, duration and resolution details.
我们的电话服务供应商目前遇到问题,这影响到客户通过电话联系我们的能力。 请通过聊天或电子邮件与我们联系, 谢谢你的理解.
我们的服务提供者已实施了一项固定措施并正在监测结果.
这一事件已经得到解决。 恢复电话支持.
自动翻译自官方事件更新。
We've investigating issues with the systemDNS service, and our engineers are investigating at this time. Possible impact: Website unavailable API failures Email disruption Application outages Authentication/login failures Third-party integration failures We will keep you informed of updates as they are available.
The cause has been identified and we are currently working to apply a fix.
We are continuing to work on resolving this issue. At this time we are working to have this completed by 20:00 UTC.
We’re restoring DNS services as part of our recovery process. Once the necessary systems are back online, we’ll restore DNS data from a recent backup and synchronize any subsequent updates to ensure all records are fully up to date. Thank you for your patience as we work to resolve this.
Our restoration efforts continue to make steady progress with DNS resolution improving for the affected domains. We will provide further updates as recovery progresses.
We continue to make progress restoring domain resolution. Testing confirms that high-traffic domains are resolving successfully. The recovery continues to progress at a consistent pace. We will continue to provide updates as we work toward full restoration.
Work is continuing on the domain resolution issue. Still at a consistent rate and progress.
Our Engineers have resolved the issue with domain resolution on systemdns.com at this time. There should be no further issues with domain DNS resolution at this time.
We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.
Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.
The services in Cluster B are stable and this incident has been resolved.
We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
The Login issues with Cluster B have now been corrected. Start Time - 0948 UTC End Time - 1054 UTC
We are currently experiencing connection issues with the Identity Digital registry. Our engineering team is investigating the issue. This affects registrations, renewals, and management of .me, .info, .io, and .ai domains. Existing domains will continue to resolve normally.
Our engineers are investigating with the registry about the possible cause.
Our engineers are working with the Registry to have this issue resolved at this time. The issue is still affectingregistrations, renewals, and management of .me, .info, .io, and .ai domains, however existing domains will continue to resolve normally.
Our engineering group is still working with the registry at this time to fully resolve the connection issues with Identity Digital. We'll provide updates as we receive them.
We are continuing to investigate this issue.
Our Team continues to work with the Registry to resolve the connection issues affecting certain Identity Digital TLDs.
The connection issues with Identity Digital registry have been resolved.
We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged. We will provide an update once we have additional information.
The incident also impacts IMAP and POP. They are also experiencing slower response times. Our engineering team is actively working on a resolution.
This incident has been resolved. All services are operating normally.
目前,我们在.IT域搜索中遇到错误。 我们的工程组正在调查这个问题。 现有领域将继续正常解决.
我们的小组正继续与登记册合作解决这一问题。 这一事件可能影响新的.IT域名登记、转让和域名管理业务。 一旦收到登记册提供的补充资料,我们将立即提供进一步的最新资料.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们意识到影响A组的一个问题是: 我们的工程师在调查
我们的工程师已经查明了问题 并实施了一个固定。 服务恢复了,我们将继续监视。 开始:2026-07-02 00:37 UTC 结束:2026-07-02-01:50
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查影响身份服务的业绩下降的报告。 客户在登记新领域、启动域名转让和改变联系方式时可能会遇到问题。 我们将在30分钟内提供最新情况.
由于计划系统改变,我们发现了原因。 这些服务已经重新启动,请求再次按预期得到处理。 我们正把这个转移到监测状态.
所有服务现已恢复。 开始时间:2026-06-17 世界协调时18:58 解决时间:2026-06-17 19:38 UTC
自动翻译自官方事件更新。
工程组发现一个问题 我们的外出邮件过滤器 正在影响电子邮件发送。 已经采取了补救措施,我们正在监测恢复情况.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们的工程师正在调查一个电子邮件发送问题 影响A组和B组用户.
抗病毒服务器出现问题,导致服务失败并拒绝电子邮件. 已实施一个固定办法,并开始提供抗病毒服务。 这一事件已经得到解决.
自动翻译自官方事件更新。
我们正面临一个影响进入雷克勒控制小组的问题。 我们的工程公司一直在调查这个问题.
我们的工程组正在继续调查这个问题。 登录到控制面板时,您可能会注意到一个错误“您的会话已过期, 请验证您的登录 ” 。 这个问题暂时可以通过重新装入页面来缓解.
Reseller控制小组的登录问题现已解决.
自动翻译自官方事件更新。
我们正在调查一个影响发送到A组的外出电子邮件的问题,在显示SMTP连接错误的网络邮件中观察到了故障. 我们的工程组已经介入调查.
工程应用了固定装置,问题已经解决.
自动翻译自官方事件更新。
目前,我们正在调查影响.ai、.llc和.center域服务的问题。 我们的工程组正积极开展工作,以找出根源,并尽快恢复正常作业. 一旦获得更多信息,我们将分享更多最新情况.
我们查明并纠正了问题,现在恢复了对.ai、.llc和.center的搜索.
自动翻译自官方事件更新。
目前我们正面临与AFNIC(.FR)登记册的连接问题,这可能影响到订单处理。 我们的小组已经与登记册联系,并正在积极努力解决这一问题。 一旦连接恢复,我们将提供最新消息.
谢谢你的耐心,这个问题现在已经解决了.
自动翻译自官方事件更新。
请注意,目前在通过Webmail、IMAP和POP登录B组电子邮件账户方面,我们遇到了问题。 我们的工程师们知道并正在努力解决这个问题。 我们将随时提供最新资料.
这一问题已经确定,一个解决办法正在实施之中.
这个问题仍在被调查之中,我们的小组正在积极努力寻求解决.
一项措施已经执行,我们正在监测结果
这件事已经解决了
自动翻译自官方事件更新。
请注意,目前在通过Webmail、IMAP和POP登录B组电子邮件账户方面,我们遇到了问题。 我们的工程师们知道并正在努力解决这个问题。 我们将随时提供最新资料.
这是你耐心。 B组问题现已解决.
自动翻译自官方事件更新。
目前,我们在查询和提交诸如.DE、.FR和.MX等某些ccTLD的更新时出现延误。 我们的工程组正在调查这件事 现有领域将继续正常解决.
我们的连接现在稳定在 ccTLD 上。 这一事件已经得到解决.
自动翻译自官方事件更新。
目前,我们在查询和提交.de和.fr域的更新时出现延误。 我们的工程组正在调查这件事 这影响到.de和.fr域的登记、更新和管理。 现有领域将继续正常解决。 关于受影响的TLD的列表,请参见:http://opensr.help/chart
我们一直监视着我们的联系 并看到它一直稳定下来 不影响.de和.fr域的要求和对它们的行动 这一事件已经得到解决.
自动翻译自官方事件更新。
目前正在调查一个有些转售商可能无法更新.DE域的问题。 对其他CCTLD的任何影响也正在调查中. 我们将就此问题提供最新的资料.
工程应用了一个固定。 这一事件已经得到解决.
自动翻译自官方事件更新。