65 Pantheon incidents · 2025年5月 — official updates, affected components, duration and resolution details.
我们目前正在调查一个造成504个用户站点错误的问题。 有些访客可能会遇到超时或失败的页面负载. 我们的小组正在积极努力查明根源。 一旦掌握更多信息,我们将公布最新情况。 如需立即援助: 一般性关注: 开通与我们支持的bot聊天 要求开票办紧急案件. 如果无法访问 Dashboard : 请在 [email protected] 上直接发送邮件 。 我们将在30至60分钟内或一旦得到新资料后,再提供一次最新情况。 谢谢你的耐心.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们的工程组目前正在调查影响Dashboard接口的退化性能的报告。 一部分用户可能会经历缓慢的页面加载时间或间歇地出现打开站点环境的问题. 现场托管场地和环境恢复时间仍然充分运作,没有受到影响。 我们正在积极努力查明根源并尽快恢复正常表现。 需要立即援助吗? · 一般关切:与我们的支援机器人开通聊天,并要求打开紧急案件的票。 • 如果无法进入Dashboard:直接在[email protected]发电子邮件给我们。 我们将在30至60分钟内或一旦得到新资料后,再提供一次最新情况。 谢谢你的耐心.
我们的团队正在继续调查影响Dashboard接口的退化性能. 此外,最近的遥测显示,少数托管地点也正在出现性能退化。 我们正在积极努力减轻影响并恢复全部功能.
我们的调查表明,除了Dashboard之外,无障碍性和性能问题还影响到一部分托管网站。 我们正将此视为重大事件,我们的工程团队正积极致力于孤立事业,恢复服务. 如果您需要立即援助, 且Dashboard无法进入, 请直接通过 [email protected] 发送电子邮件 。 谢谢你在我们努力解决这个问题时的耐心.
我们已查明了问题的根源,并正在积极采取对策。 遥测显示,整个Dashboard和受影响地点的性能都有所改善。 如果Dashboard仍然无法进入,您需要立即协助,请直接通过[email protected]向我们发送电子邮件。 随着服务的继续恢复,我们将很快分享另一个最新情况.
遥测图继续显示所有受影响服务的业绩稳步恢复。 我们正在调整组成部分状况,使之适应退化的绩效,并在系统正常化时积极监测系统。 如需紧急援助,请访问电子邮件 [email protected].
大多数产品已经恢复,性能正在正常化。 我们的工程组正在积极验证一些剩余的产品影响。 关于紧急援助或Dashboard访问问题,请联系[email protected].
我们的工程小组继续努力解决其余受影响部分的问题。 大多数服务的总体业绩继续改善,我们正在积极努力实现全面恢复。 如果您遇到长期存在的问题, 或是无法访问 Dashboard, 请直接通过 [email protected] 向我们发送电子邮件 .
经过补救努力,遥测图显示所有平台组件和托管站点已恢复到正常运行水平. 我们已把事件状况转移到监测,而我们的工程小组则密切跟踪系统的健康和业绩。 如果您遇到长期存在的问题, 或者Dashboard仍然无法访问, 请直接联系 [email protected] .
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查影响Dashboard接口的退化性能的报告。 一部分用户可能会经历缓慢的加载时间或间歇性的问题加载站点环境. 现场托管地点和环境恢复时间已全面运作,未受影响。 我们的工程团队正在积极开展工作,以查明根源并恢复正常的功能。 需要立即援助吗? 一般关注事项:提交支持票或通过Live Chat联系. 如果无法访问 Dashboard : 请在 [email protected] 直接联系我们 。 我们将在30至60分钟内或一旦得到新资料后,再提供一次最新情况.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查某些平台工作流程的退化性能或故障,例如网站创建。 这可能会影响您创建新网站的能力. 我们的工程师正在积极研究这个问题,并努力执行一个固定方案。 我们将定期在本页面上发布最新进展。 我们建议等到问题得到解决后再建立网站.
我们正在继续调查这一问题.
这一问题已经确定,一个解决办法正在实施之中.
我们正在继续努力解决这个问题。
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查某些平台工作流程的退化性能或故障,例如[集合、部署、备份或多德夫环境创建]。 这可能会影响您[推进代码,创建环境,或运行预定任务]的能力. 这影响到澳大利亚(非盟)地区的遗址。 我们的工程师们正在积极研究一个修复方案。 我们将定期在这个页面上发布进度更新. 我们建议在问题得到解决之前不要使用[具体的工作流程,例如部署测试].
我们的工程师执行了一个固定。 建议客户重新尝试任何受影响的工作流程任务。 我们继续积极监测局势。 如果你继续遇到问题,请伸出援手.
我们结束了监测期,认为这一事件已经解决。 谢谢你的耐心 若遇到其他问题,请在[email protected]与我们一起开罚单.
自动翻译自官方事件更新。
We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. Our engineers are actively working on a fix. We’ll post progress updates regularly on this page. We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
Investigation is still on-going. We'll provide our next update in an hour, or sooner once the information is available.
Our team is currently in the process of applying measures. Investigation and monitoring remain ongoing. We'll provide our next update in an hour, or sooner once the information is available.
A fix has been implemented and we are monitoring the results.
We are actively observing internal graphs to ensure performance remains stable following recent measures. Further updates will be provided in 2 to 3 hours, or sooner if new information becomes available.
We are continuing to monitor for any further issues.
This incident has been resolved.
We identified an issue causing automated backups to fail. Our engineering team has deployed a fix for the underlying cause and is now monitoring backup workflows across the platform to confirm they complete successfully. Failed backups are expected to run successfully within the next 24 hours. We'll share another update once we've confirmed full backup stability across affected sites.
We are continuing to monitor for any further issues.
This incident has been resolved.
Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected. Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible. Need Immediate Assistance? General concerns: Submit a ticket or reach out via Live Chat. - If the Dashboard is inaccessible: Contact us directly at [email protected]. - We will provide another update within 30–60 minutes, or as soon as new information becomes available. Thank you for your patience.
We are continuing to investigate this issue. We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.
Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations. We are currently running a necessary backend process to resolve the issue, which will take some time to complete. Live hosted sites and uptime remain fully operational and unaffected. We will provide our next update in 2 to 3 hours, or sooner if the situation changes.
We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time. Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.
Our engineering team is actively working to resolve this issue and continues to make progress. Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.
Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected. We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.
Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected. Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected. Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
The necessary backend processes are still actively running to resolve the degraded performance. Our engineering team is continuing to monitor the progress. Live hosted sites and uptime remain fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected. Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this event. Thank you for your patience while we worked to resolve this. If you encounter any further issues, please contact our Support team.
我们正在调查影响Dashboard登录和Terminus操作的问题。 所有现场现场都保持充分运作,不受影响。 一旦获得更多信息,我们将提供下一次最新情况.
这一问题已经确定,一个解决办法正在实施之中。 如需紧急援助,请联系Pantheon Support,地址:[email protected].
已部署一个固定器,Dashboard登录器正在工作。 我们的小组正在继续监测Dashboard和Terminus,以确保稳定,并确认这一问题已完全解决.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正面临一个问题 与“连接到谷歌”登录选项 在Pantheon Dashboard。 所有现场现场都保持充分运作,不受影响。 我们的工程队正在积极努力,找出根源,并执行一项决议。 如果您需要紧急援助,请通过电子邮件联系我们:[email protected]。 一旦获得更多信息,我们将提供下一次最新情况.
我们正积极调查此事, 如需紧急支援,请联系[email protected].
已部署一个固定装置,最初的Dashboard登录测试反映了正结果. 我们的团队正在密切监视。 一旦决议得到核实,我们将提供最后最新情况。 如果你继续经历同样的问题,请直接通过[email protected]与我们联系.
这一事件已经得到解决。 Google 登录选项正在按预期工作 谢谢你的耐心.
自动翻译自官方事件更新。
目前我们正遇到一个问题,造成Pantheon Dashboard内断断续续的错误。 所有现场现场都保持充分运作,不受影响。 我们的工程队正在积极努力,找出根源,并执行一项决议。 如需立即援助,请通过电子邮件联系:[email protected]。 一旦获得更多信息,我们将提供下一次最新情况.
这一问题已经确定,一个解决办法正在实施之中。 一旦获得更多信息,我们将提供进一步的最新资料.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查影响工作流程的可用性问题。 这可能会影响您推动代码,创建环境,或执行预定任务的能力. 我们的工程师们正在积极研究一个固定设备, 我们将定期在这里发布更新.
我们已经为工作流程的可用性问题 安排了一个解决方案 并且预计系统很快就会恢复 工程师们正在积极监测推出情况,以确认推进代码,创造环境,运行预定任务都恢复正常.
我们正在继续监测任何其他问题.
我们正在密切监测最近的解决办法,没有发现任何新问题。 一旦获得进一步的最新资料,我们将予以提供.
修复工作保持稳定,没有发现新问题。 我们继续监视系统度量衡和日志 以确认解析结果 一旦有了新发现,我们就会再次发布.
我们正在继续监测结果。 我们将在3至4小时内提供下一次更新,或者在获得新信息后更早。 如果您需要立即援助或遇到任何问题,请在[email protected]上提交支持票,或通过直播与我们联系.
这一事件已经得到解决.
自动翻译自官方事件更新。
内容提要 2026年7月17日,WordPress安全团队在WordPress核心中披露出两个连锁弱点,被公认为"wp2shell": - CVE-2026-60137 — WordPress核心(WP Query / author not in)中的一个SQL注射问题. —— CVE-2026-63030 — 一个REST API 批次路由混淆问题,与上作链,可以导致未经认证的远程代码执行. 谁受影响 这影响到WordPress核心的特定版本: - 6.9.x -- -- 受这两个问题的影响(RCE能力)。 6.9.6中补丁. - 7.0.x——受两个问题的影响(RCE能力)。 已补入 7. 0.2. - 6.8.x——仅受SQL注射问题(不是完整的RCE链)影响. 补入 6.8.6. 已在 6.8.6 / 6.9.6 / 7.0.2 或以后或6.8 之前版本上的站点不受这一链条的影响。 为什么这很重要 连在一起,这些弱点可以让一个未经认证的攻击者执行针对脆弱地点的代码. Pantheon不可改变的容器阻止部署网壳、比特币矿工或其他在生产环境中利用下载的有效载荷的开采。 然而,SQL注射仍然可用于破坏或劫持场地. 由于工作剥削是公开的,我们期望攻击量会上升. 应当采取的行动 将WordPress核心尽快更新到补丁版——7.0.2,6.9.6,或6.8.6,取决于你的分支——从你的Pantheon Dashboard或通过Terminus. 更新核心是最终的修复。 见WordPress 7.0.2 安全发布说明:https://docs.pantheon.io/release-notes/2026/07/wordpress-7-0-2 潘席恩在干吗? - 我们正在积极监测平台流量,以便针对受影响的REST API终点进行开发。 - 我们观测到一些地点正在调查其脆弱性,并且已经积极减少脚本活动的来源。 - 我们正在网络一级部署有针对性的缓解措施,以在方案上防止整个平台的剥削性攻击,并能够证实释放的剥削守则正在被减轻。 - 随着这些努力的进展,将更新该帖子.
我们可以观察到,我们的缓解措施拒绝了越来越多的请求,并且正在继续收集数据,以加强我们的反应。 我们将提供星期二上午的最新情况.
我们正在继续监测交通模式并调整网络层面的缓解措施,以适应需要.
网络缓解工作目前十分活跃,成功地阻止了针对弱势API端点的利用尝试,同时不影响正常的站点运作。 不断进行监测。 这种平台级的缓解是保障措施,而不是对您的应用的永久固定. 为了充分保障环境,立即更新WordPress核心,详情见:https://docs.pantheon.io/core-updates
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查关于 Pantheon Dashboard 内负载时间缓慢和性能退化的报告。 前往现场的交通通常都是线路,不受这一事件的影响。 我们的工程团队正在积极努力,找出根源并恢复全部Dashboard功能. 如果您无法访问 Dashboard 提交罚单, 请直接在 [email protected] 上发电子邮件给我们, 以便进行关键、 时间敏感的部署 。 下一次更新:30分钟.
对Pantheon Dashboard性能退化的调查正在进行中。 对于仪表板界面之外的关键支持,请立即发送电子邮件 [email protected]. 下一次更新:30分到3小时.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决。 Pantheon Dashboard的性能正常,装载时间保持了完全稳定.
自动翻译自官方事件更新。
Sites are unable to complete builds via Integrated Composer. Builds complete successfully but fail at the final step when the platform attempts to push build artifacts back to the site's Git repository. Customers will see their deploy workflow fail with a pre-receive hook declined error. No data loss is occurring. Live sites are not affected; only new code deployments are blocked. We have identified the root cause. A dependency version mismatch on a subset of our Git servers is causing a server-side pre-receive hook to crash when build artifacts are pushed. This is a Pantheon infrastructure issue and is not caused by any customer code or configuration. No action is required on your end. Do not make changes to your repository or Composer configuration. We will update this page as remediation progresses. We will update within 2 hours, or sooner if the status changes.
We have identified that this may partially affect spinning up of Multidev environments. We are continuing to work on a fix for this issue. The next update will be in 2 hours or as soon as we have more details.
A fix has been deployed, and the Dashboard is now displaying successful Git operations. We are monitoring the affected sites closely to ensure related features are functioning within expectation to confirm issues are completely resolved. We will provide a final update once the resolution is verified. If you continue to experience the same issue, please contact us directly at [email protected].
This incident has been resolved.
We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this platform latency. If you require immediate assistance for urgent concerns, please submit a support ticket or launch a live chat session. In the event the Dashboard becomes completely inaccessible, you can contact us directly at [email protected].
We are continuing to investigate the root cause of the dashboard performance degradation. Users may still experience slow loading times. Live sites remain fully operational and unaffected. Our team is actively implementing a fix to restore normal operations. If you require immediate assistance and cannot access the support tab through your dashboard, please contact us directly at [email protected].
We have made progress investigating the dashboard performance degradation and are pausing active remediation for today. Our team will continue work tomorrow to fully resolve the issue. Users may still experience slow loading times in the dashboard. Live sites remain fully operational and unaffected. We will provide the next update in approximately 6 hours. If you require immediate assistance and cannot access the support tab through your dashboard, please contact us directly at [email protected].
There is no change to report at this time. Our team will resume work tomorrow to investigate and resolve the dashboard performance degradation. Users may still experience slow loading times in the dashboard. Live sites remain fully operational and unaffected. We will continue to provide updates as work progresses. If you require immediate assistance and cannot access the support tab through your dashboard, please contact us directly at [email protected].
Our engineering team has resumed the investigation and is actively making progress. Users may continue to experience intermittent slow loading times in the Pantheon Dashboard. Live sites remain fully operational and are not affected by this issue. We understand the inconvenience this may cause and appreciate your patience as our investigation continues. We will provide our next update within the next 6 hours, or sooner if new information becomes available or meaningful progress is made. If you require immediate assistance and are unable to access the Support tab in your dashboard, please contact us directly at [email protected].
A fix has been deployed, and the Pantheon Dashboard is now performing normally with stable loading times. A runtime upgrade in our API layer recently reduced the size of an internal connection pool used for resolving service addresses. Under normal traffic, this caused requests to queue up waiting for available connections instead of being processed immediately, adding several seconds of delay to page loads and API responses across the dashboard. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified. If you continue to experience any performance degradation, please contact us directly at [email protected].
This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable. Thank you for your patience while we worked to resolve this issue. If you experience any further difficulties, please contact us directly at [email protected].
We are currently investigating degraded performance or failures in platform workflows. This may affect your ability to push code, create environments, or run scheduled tasks. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are continuing investigation on degraded dashboard performance and workflows. Earlier, this issue also caused brief, temporary 503 errors on a small subset of live customer environments. Our engineers have successfully resolved the 503 errors, and all live customer websites are currently online and serving traffic normally. Our team has identified the root cause and is actively working to restore dashboard access and workflow stability. We recommend pausing the deploying of new code to environments until the issue is resolved, at least if you experience issues. If you have any questions, please contact Pantheon Support.
A fix has been deployed, and the Pantheon Dashboard is now running normally with stable loading times. All platform background workflows have also returned to baseline operational levels. If you previously experienced a failed dashboard action or a stuck workflow, please reload your dashboard and retry the task now. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified. If you continue to experience any performance degradation after reloading, please contact us directly at [email protected].
Our Engineering team has verified that all platform services are fully restored and stable. The Pantheon Dashboard is performing normally, and all background workflows are processing successfully without any lingering delays. The underlying issue has been completely mitigated, and we have concluded our monitoring period. Thank you for your patience while we worked to resolve this. If you encounter any further issues, please open a ticket with us at [email protected].
We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at [email protected].
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Site creation of Drupal 10 and 11 sites are failing due to a security vulnerability recently disclosed in the "symfony/polyfill-intl-idn" library. We are working on a fix to re-enable site creation functionality.
The issue has been identified and a fix is being implemented.
A fix has been implemented and site creation should be working again. Please contact Support if you continue to have issues with new site creation.
This incident has been resolved.
We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this deployment blocker. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at [email protected].
We are continuing to investigate the root cause of the Dashboard performance issues. Users may continue to experience slow loading times or temporary timeouts. Live sites are unaffected. We are actively working on a fix to restore normal operations. If you need immediate assistance and are unable to access support through the dashboard, please contact us at [email protected].
We are continuing to investigate this issue.
We are continuing to work on the Dashboard performance issues. The dashboard is operating normally. We are continuing to investigate the root cause. All live sites remain unaffected. Our next update will be provided within the hour, or sooner as information becomes available. If you require urgent assistance, please contact [email protected].
A fix has been deployed, and the Dashboard is now running normally with stable loading times. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified. If you continue to experience any performance degradation, please contact us directly at [email protected].
This incident has been resolved.