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    Papertrail 中断历史

    50 Papertrail incidents · 2022年5月 — official updates, affected components, duration and resolution details.

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    Delayed log ingestion

    开始时间 2025年11月18日 UTC 13:59 · 4h 38m

    Issues轻微事件
    受影响的组件
    WebsiteLog CollectionSearch AlertsLog Search
    1. 2025年11月18日 UTC 13:59identified

      The issue has been identified and a fix is being implemented.

    2. 2025年11月18日 UTC 15:20monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月18日 UTC 18:37resolved

      This incident has been resolved.

    Delayed log ingestion

    开始时间 2025年11月5日 UTC 19:32 · 4h 18m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年11月5日 UTC 19:32investigating

      We are currently investigating this issue.

    2. 2025年11月5日 UTC 23:50resolved

      This incident has been resolved.

    Delayed log ingestion

    开始时间 2025年11月3日 UTC 13:48 · 1d 5h

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年11月3日 UTC 13:48investigating

      We are currently investigating this issue.

    2. 2025年11月4日 UTC 19:10resolved

      This incident has been resolved.

    Delayed log ingestion

    开始时间 2025年10月31日 UTC 15:15 · 3h 36m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年10月31日 UTC 15:15investigating

      We are currently investigating this issue.

    2. 2025年10月31日 UTC 18:51resolved

      This incident has been resolved.

    Delayed log ingestion

    开始时间 2025年10月31日 UTC 02:48 · 38m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年10月31日 UTC 02:48investigating

      We are currently investigating this issue.

    2. 2025年10月31日 UTC 03:26resolved

      This incident has been resolved.

    Alerts delayed

    开始时间 2025年10月20日 UTC 16:02 · 2h 33m

    Issues轻微事件
    受影响的组件
    Search Alerts
    1. 2025年10月20日 UTC 16:02identified

      Alerts service disruption due outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

    2. 2025年10月20日 UTC 18:07identified

      The alert service latencies have returned to normal, but changes to port destinations are delayed.

    3. 2025年10月20日 UTC 18:36resolved

      This incident has been resolved.

    Alerts delayed

    开始时间 2025年10月20日 UTC 09:34 · 1h 27m

    Issues轻微事件
    受影响的组件
    Search Alerts
    1. 2025年10月20日 UTC 09:34investigating

      Alerts delayed due to outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

    2. 2025年10月20日 UTC 09:36monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年10月20日 UTC 11:01resolved

      This incident has been resolved.

    Delayed logs and search alerts

    开始时间 2025年8月21日 UTC 17:56 · 2h 11m

    Issues轻微事件
    受影响的组件
    Search AlertsLog Search
    1. 2025年8月21日 UTC 17:56investigating

      We are currently investigating this issue.

    2. 2025年8月21日 UTC 19:18identified

      The issue has been identified and a fix is being implemented.

    3. 2025年8月21日 UTC 20:07resolved

      This incident has been resolved.

    Some logs delivered from the Heroku AddOn may not arrive.

    开始时间 2025年7月9日 UTC 23:31 · 22m

    Issues轻微事件
    受影响的组件
    Log Collection
    1. 2025年7月9日 UTC 23:31identified

      The issue has been identified and a fix is being implemented.

    2. 2025年7月9日 UTC 23:54resolved

      This incident has been resolved.

    Delayed log ingestion and alerts

    开始时间 2025年7月7日 UTC 08:36 · 2h 8m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年7月7日 UTC 08:36investigating

      We are currently investigating this issue.

    2. 2025年7月7日 UTC 10:44resolved

      This incident has been resolved.

    Logs from some of the applications on Heroku platform are not received in Papertrail

    开始时间 2025年6月10日 UTC 08:28 · 17h 14m

    Outage重大事件
    受影响的组件
    Log Collection
    1. 2025年6月10日 UTC 08:28monitoring

      We are observing an issue with log delivery from Heroku to Papertrail due to an ongoing Heroku incident. This may affect a subset of customers using the Heroku plug-in to send logs to Papertrail. More details on the Heroku incident are available at https://status.heroku.com/incidents/2822.

    2. 2025年6月10日 UTC 18:55monitoring

      The Heroku incident is not yet resolved but log delivery from Heroku to Papertrail is nearly back to normal.

    3. 2025年6月11日 UTC 01:42resolved

      Log delivery from Heroku to Papertrail has returned to normal. If it appears that Heroku isn't sending logs to your Papertrail account please follow the instructions at https://status.heroku.com/incidents/2822 and/or contact Heroku support.

    Alert Delivery

    开始时间 2025年5月6日 UTC 09:20 · 1h 7m

    Issues轻微事件
    受影响的组件
    Search Alerts
    1. 2025年5月6日 UTC 09:20investigating

      We are currently investigating this issue.

    2. 2025年5月6日 UTC 10:09identified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月6日 UTC 10:26monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年5月6日 UTC 10:26resolved

      This incident has been resolved.

    Delays in log ingestion

    开始时间 2025年3月18日 UTC 20:41 · 2h 23m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2025年3月18日 UTC 20:41investigating

      We are currently investigating this issue.

    2. 2025年3月18日 UTC 22:12identified

      The issue has been identified and a fix is being implemented.

    3. 2025年3月18日 UTC 22:50monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年3月18日 UTC 23:04resolved

      This incident has been resolved.

    Delay in log ingestion

    开始时间 2025年2月27日 UTC 14:45 · 41m

    Issues轻微事件
    受影响的组件
    Log CollectionLog Search
    1. 2025年2月27日 UTC 14:45investigating

      We are currently investigating this issue.

    2. 2025年2月27日 UTC 15:17identified

      The issue has been identified and a fix is being implemented.

    3. 2025年2月27日 UTC 15:17monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年2月27日 UTC 15:26monitoring

      We are continuing to monitor for any further issues.

    5. 2025年2月27日 UTC 15:26resolved

      This incident has been resolved.

    Some Search Alerts searched partial data.

    开始时间 2025年1月24日 UTC 21:30 · 0m

    Issues轻微事件
    1. 2025年1月24日 UTC 23:32resolved

      From 21:49 to 22:43 on 2025-01-24 UTC some Search Alerts searched partial data

    Delay in log ingestion

    开始时间 2024年12月5日 UTC 02:05 · 59m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2024年12月5日 UTC 02:05investigating

      We are currently investigating this issue.

    2. 2024年12月5日 UTC 02:49monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年12月5日 UTC 03:04resolved

      This incident has been resolved.

    Delayed log ingestion

    开始时间 2024年11月9日 UTC 01:42 · 27m

    Issues轻微事件
    受影响的组件
    Log CollectionSearch AlertsLog Search
    1. 2024年11月9日 UTC 01:42investigating

      We are currently investigating this issue.

    2. 2024年11月9日 UTC 01:58identified

      The issue has been identified and a fix is being implemented.

    3. 2024年11月9日 UTC 02:09resolved

      This incident has been resolved.

    papertrailapp.com is unavailable

    开始时间 2024年10月21日 UTC 13:46 · 58m

    Outage严重事件
    受影响的组件
    Website
    1. 2024年10月21日 UTC 13:46investigating

      We are currently investigating this issue.

    2. 2024年10月21日 UTC 14:30identified

      The issue has been identified and a fix is being implemented.

    3. 2024年10月21日 UTC 14:33monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年10月21日 UTC 14:44resolved

      This incident has been resolved.

    Log ingestion delayed

    开始时间 2024年10月16日 UTC 19:37 · 1h 25m

    Issues轻微事件
    受影响的组件
    Search AlertsLog Search
    1. 2024年10月16日 UTC 19:37investigating

      We are currently investigating this issue.

    2. 2024年10月16日 UTC 20:17identified

      The issue has been identified and a fix is being implemented.

    3. 2024年10月16日 UTC 20:49monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年10月16日 UTC 21:02resolved

      This incident has been resolved.

    Connections to web site delayed or timing out

    开始时间 2024年8月20日 UTC 22:49 · 28m

    Outage重大事件
    受影响的组件
    Website
    1. 2024年8月20日 UTC 22:49investigating

      We are currently investigating this issue.

    2. 2024年8月20日 UTC 22:55monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年8月20日 UTC 23:17resolved

      This incident has been resolved.