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    Payrange 中断历史

    22 Payrange incidents · 2017年12月 — official updates, affected components, duration and resolution details.

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    外出人数

    开始时间 2026年7月23日 UTC 15:04 · 12h 20m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2026年7月23日 UTC 15:04investigating

      我们目前正在调查这个问题。

    2. 2026年7月23日 UTC 15:34investigating

      我们正在继续调查这个问题。

    3. 2026年7月23日 UTC 17:35investigating

      我们的App继续下降。 我们正在处理这个问题,目前还没有估计的恢复时间。 管理网页控制台正在运行 .

    4. 2026年7月23日 UTC 18:51investigating

      我们正在继续调查这一问题.

    5. 2026年7月23日 UTC 18:59monitoring

      一项固定措施已经执行,我们正在监测局势.

    6. 2026年7月24日 UTC 03:25resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Outage

    开始时间 2025年1月26日 UTC 19:10 · 49m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2025年1月26日 UTC 19:10investigating

      We are currently investigating the issue.

    2. 2025年1月26日 UTC 19:41identified

      The issue has been identified and a fix is being implemented.

    3. 2025年1月26日 UTC 19:44monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年1月26日 UTC 20:00resolved

      This incident has been resolved.

    System Outage

    开始时间 2024年4月8日 UTC 19:56 · 51m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2024年4月8日 UTC 19:56investigating

      We are currently investigating this issue.

    2. 2024年4月8日 UTC 20:25identified

      The issue has been identified and a fix is being implemented.

    3. 2024年4月8日 UTC 20:28monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年4月8日 UTC 20:48resolved

      This incident has been resolved.

    System outage

    开始时间 2024年4月7日 UTC 20:02 · 1h 33m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2024年4月7日 UTC 20:02investigating

      We are currently investigating an outage.

    2. 2024年4月7日 UTC 20:35investigating

      We are continuing to investigate the issue.

    3. 2024年4月7日 UTC 21:07investigating

      We are working diligently to identify the issue.

    4. 2024年4月7日 UTC 21:19investigating

      We have implemented a fix and are monitoring.

    5. 2024年4月7日 UTC 21:35resolved

      This incident has been resolved.

    Android App unable to reach server

    开始时间 2023年2月10日 UTC 04:12 · 2h 13m

    Outage重大事件
    受影响的组件
    Mobile Apps
    1. 2023年2月10日 UTC 04:12investigating

      We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

    2. 2023年2月10日 UTC 05:00investigating

      We are continuing to investigate this issue.

    3. 2023年2月10日 UTC 05:28identified

      The issue has been identified and a fix is being implemented.

    4. 2023年2月10日 UTC 06:20monitoring

      Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    5. 2023年2月10日 UTC 06:25resolved

      This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    Outage

    开始时间 2022年5月3日 UTC 02:11 · 30m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2022年5月3日 UTC 02:11investigating

      We are currently investigating this issue.

    2. 2022年5月3日 UTC 02:31identified

      The issue has been identified and a fix is being implemented.

    3. 2022年5月3日 UTC 02:36monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年5月3日 UTC 02:42resolved

      This incident has been resolved.

    Outage

    开始时间 2022年4月12日 UTC 02:29 · 56m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2022年4月12日 UTC 02:29investigating

      We are currently investigating this issue.

    2. 2022年4月12日 UTC 02:56investigating

      We are continuing to investigate this issue.

    3. 2022年4月12日 UTC 03:02identified

      The issue has been identified and a fix is being implemented.

    4. 2022年4月12日 UTC 03:13monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2022年4月12日 UTC 03:25resolved

      This incident has been resolved.

    System outage

    开始时间 2021年12月15日 UTC 15:59 · 32m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2021年12月15日 UTC 15:59investigating

      We are currently investigating this issue.

    2. 2021年12月15日 UTC 16:22identified

      The issue has been identified and a fix is being implemented.

    3. 2021年12月15日 UTC 16:25monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年12月15日 UTC 16:31resolved

      This incident has been resolved.

    System outage

    开始时间 2021年8月29日 UTC 20:03 · 44m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2021年8月29日 UTC 20:03investigating

      We are currently investigating this issue.

    2. 2021年8月29日 UTC 20:13identified

      The issue has been identified and a fix is being implemented.

    3. 2021年8月29日 UTC 20:29monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年8月29日 UTC 20:47resolved

      This incident has been resolved.

    Issue receiving authorization for machine

    开始时间 2021年4月19日 UTC 13:18 · 38m

    Outage重大事件
    受影响的组件
    Mobile Apps
    1. 2021年4月19日 UTC 13:18investigating

      We are currently investigating this issue.

    2. 2021年4月19日 UTC 13:34identified

      The issue has been identified and a fix is being implemented.

    3. 2021年4月19日 UTC 13:34monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年4月19日 UTC 13:56resolved

      This incident has been resolved.

    Outage

    开始时间 2021年3月3日 UTC 21:25 · 49m

    Pending
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2021年3月3日 UTC 21:25investigating

      We are currently investigating this issue.

    2. 2021年3月3日 UTC 21:31identified

      The issue has been identified and a fix is being implemented.

    3. 2021年3月3日 UTC 21:33monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年3月3日 UTC 22:14resolved

      This incident has been resolved.

    Outage

    开始时间 2021年3月1日 UTC 23:46 · 3h 6m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2021年3月1日 UTC 23:46investigating

      We are currently investigating this issue.

    2. 2021年3月2日 UTC 00:19investigating

      We are continuing to investigate this issue.

    3. 2021年3月2日 UTC 00:38identified

      The issue has been identified and a fix is being implemented.

    4. 2021年3月2日 UTC 02:33monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2021年3月2日 UTC 02:52resolved

      This incident has been resolved.

    Outage

    开始时间 2021年3月1日 UTC 02:25 · 1h 35m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2021年3月1日 UTC 02:25investigating

      We are currently investigating the issue.

    2. 2021年3月1日 UTC 02:50identified

      The issue has been identified and a fix is being implemented.

    3. 2021年3月1日 UTC 03:28identified

      We are continuing to work on a fix for this issue.

    4. 2021年3月1日 UTC 03:44monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2021年3月1日 UTC 04:00resolved

      This incident has been resolved.

    System outage

    开始时间 2020年11月16日 UTC 18:10 · 3h 7m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2020年11月16日 UTC 18:29identified

      The issue has been identified and a fix is being implemented.

    2. 2020年11月16日 UTC 19:24identified

      We are continuing to work on a fix for this issue.

    3. 2020年11月16日 UTC 20:42investigating

      We are currently investigating this issue.

    4. 2020年11月16日 UTC 21:02monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2020年11月16日 UTC 21:17resolved

      This incident has been resolved.

    Outage

    开始时间 2020年6月9日 UTC 22:15 · 3h 14m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2020年6月9日 UTC 22:15investigating

      We are currently investigating an issue which is causing an outage.

    2. 2020年6月9日 UTC 22:37identified

      The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

    3. 2020年6月9日 UTC 23:40identified

      We are still waiting on IBM Cloud to restore their service.

    4. 2020年6月10日 UTC 00:23monitoring

      Service has been restored and we are monitoring.

    5. 2020年6月10日 UTC 01:29resolved

      All services are now back to normal.

    Outage

    开始时间 2019年11月19日 UTC 04:30 · 1h 8m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2019年11月19日 UTC 04:30investigating

      We are currently investigating this issue.

    2. 2019年11月19日 UTC 04:48investigating

      We are continuing to investigate this issue.

    3. 2019年11月19日 UTC 05:07identified

      The issue has been identified and a fix is being implemented.

    4. 2019年11月19日 UTC 05:16monitoring

      A fix has been implemented and all services are running again. We are continuing to monitor.

    5. 2019年11月19日 UTC 05:38resolved

      This incident has been resolved.

    Outage

    开始时间 2019年11月17日 UTC 19:41 · 2h 2m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2019年11月17日 UTC 19:41investigating

      We are currently investigating an outage caused by an update.

    2. 2019年11月17日 UTC 20:21investigating

      We are continuing to investigate the issue.

    3. 2019年11月17日 UTC 21:05identified

      The issue has been identified and a fix is being implemented.

    4. 2019年11月17日 UTC 21:07monitoring

      All services are reporting normal now. We will continue to monitor.

    5. 2019年11月17日 UTC 21:43resolved

      This incident has been resolved.

    Degraded performance

    开始时间 2019年11月17日 UTC 01:29 · 2h 22m

    Outage重大事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2019年11月17日 UTC 01:29investigating

      We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

    2. 2019年11月17日 UTC 01:42investigating

      We are continuing to investigate this issue.

    3. 2019年11月17日 UTC 01:58identified

      The issue has been identified and a fix is being implemented.

    4. 2019年11月17日 UTC 03:02monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2019年11月17日 UTC 03:03monitoring

      All services have returned to normal. We will continue monitoring.

    6. 2019年11月17日 UTC 03:51resolved

      This incident has been resolved.

    Elevated Responses

    开始时间 2019年7月25日 UTC 00:51 · 1h 14m

    Outage严重事件
    受影响的组件
    Management PortalAPI ServersMobile Apps
    1. 2019年7月25日 UTC 00:51investigating

      We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

    2. 2019年7月25日 UTC 01:28identified

      The issue has been identified and a fix is being implemented.

    3. 2019年7月25日 UTC 01:51monitoring

      A fix has been implemented and we are monitoring. All services are back to normal.

    4. 2019年7月25日 UTC 02:05resolved

      The incident has been resolved.

    Manage Web Console login issue

    开始时间 2019年1月28日 UTC 22:03 · 26m

    Outage重大事件
    受影响的组件
    Management Portal
    1. 2019年1月28日 UTC 22:03investigating

      We are currently investigating login issues to the Manage web console.

    2. 2019年1月28日 UTC 22:13identified

      The issue has been identified and a fix is being implemented.

    3. 2019年1月28日 UTC 22:20monitoring

      A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

    4. 2019年1月28日 UTC 22:29resolved

      The incident has been resolved. Login is working normally.