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    Practice Fusion 中断历史

    52 Practice Fusion incidents · 2025年4月 — official updates, affected components, duration and resolution details.

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    EHR是在线的,但有些用户可能会遇到实践融合计费软件的问题

    开始时间 2026年8月19日 UTC 14:34 · 6h 50m

    Issues轻微事件
    受影响的组件
    Practice Fusion Billing Software
    1. 2026年8月19日 UTC 14:34investigating

      我们知道影响“实践融合”账单软件的问题。 我们正在努力尽快解决这一问题.

    2. 2026年8月19日 UTC 14:38monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年8月19日 UTC 21:24resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    练习聚合帮助页面不可用

    开始时间 2026年7月22日 UTC 13:35 · 22m

    Pending
    1. 2026年7月22日 UTC 13:35investigating

      我们目前正在调查影响聊天和网络案件的问题。 周一至周五9:00-7:45 PM EST.

    2. 2026年7月22日 UTC 13:40identified

      这一问题已经确定,一个解决办法正在实施之中.

    3. 2026年7月22日 UTC 13:54monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年7月22日 UTC 13:57resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    EHR is online but some users may experience issues with viewing documents

    开始时间 2026年6月11日 UTC 13:34 · 1h 57m

    Outage严重事件
    受影响的组件
    Documents
    1. 2026年6月11日 UTC 13:34investigating

      We are currently investigating this issue.

    2. 2026年6月11日 UTC 15:12identified

      The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

    3. 2026年6月11日 UTC 15:27monitoring

      A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

    4. 2026年6月11日 UTC 15:31resolved

      This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

    Issues with Integrated Scanning

    开始时间 2026年6月10日 UTC 14:15 · 6h 23m

    Outage重大事件
    受影响的组件
    Documents
    1. 2026年6月10日 UTC 14:15investigating

      We are currently investigating this issue.

    2. 2026年6月10日 UTC 14:51identified

      The issue has been identified and a fix is being implemented.

    3. 2026年6月10日 UTC 20:02monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年6月10日 UTC 20:37resolved

      This incident has been resolved.

    Practice Fusion Billing Software log in issues

    开始时间 2026年6月2日 UTC 20:43 · 21m

    Issues轻微事件
    受影响的组件
    Practice Fusion Billing Software
    1. 2026年6月2日 UTC 20:43investigating

      We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

    2. 2026年6月2日 UTC 21:02monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年6月2日 UTC 21:05resolved

      This incident has been resolved.

    Practice Fusion log in issues

    开始时间 2026年5月18日 UTC 17:45 · 15m

    Outage重大事件
    受影响的组件
    Login
    1. 2026年5月18日 UTC 17:45investigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 2026年5月18日 UTC 17:50monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月18日 UTC 18:00resolved

      This incident has been resolved.

    Issues with Integrated Scanning

    开始时间 2026年5月13日 UTC 17:09 · 5d 21h

    Pending
    1. 2026年5月13日 UTC 17:09monitoring

      We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

    2. 2026年5月19日 UTC 14:26resolved

      This incident has been resolved.

    Practice Fusion Login - 2FA code won't send via SMS/text

    开始时间 2026年5月7日 UTC 18:52 · 10m

    Issues轻微事件
    受影响的组件
    Login
    1. 2026年5月7日 UTC 18:52investigating

      We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

    2. 2026年5月7日 UTC 18:55monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月7日 UTC 19:03resolved

      This incident has been resolved.

    The EHR is offline

    开始时间 2026年4月13日 UTC 15:44 · 23m

    Outage重大事件
    受影响的组件
    Laboratory & RadiologyChartingeRxDocumentsLogin
    1. 2026年4月13日 UTC 15:44investigating

      We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

    2. 2026年4月13日 UTC 15:45investigating

      We are continuing to investigate this issue.

    3. 2026年4月13日 UTC 15:53identified

      The issue has been identified and a fix is being implemented.

    4. 2026年4月13日 UTC 16:00monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2026年4月13日 UTC 16:01monitoring

      We are continuing to monitor for any further issues.

    6. 2026年4月13日 UTC 16:07resolved

      This incident has been resolved.

    Some users may experience issues with the Veradigm Billing software.

    开始时间 2026年4月9日 UTC 15:01 · 0m

    Pending
    受影响的组件
    Practice Fusion Billing Software
    1. 2026年4月9日 UTC 15:01resolved

      This incident has been resolved.

    EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

    开始时间 2026年4月3日 UTC 19:59 · 2d 17h

    Issues轻微事件
    受影响的组件
    eRx
    1. 2026年4月3日 UTC 19:59investigating

      We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

    2. 2026年4月6日 UTC 13:54resolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Real-Time Prescription Benefits

    开始时间 2026年3月31日 UTC 20:11 · 1d 18h

    Issues轻微事件
    受影响的组件
    eRx
    1. 2026年3月31日 UTC 20:11identified

      Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

    2. 2026年3月31日 UTC 20:38monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年4月2日 UTC 14:57resolved

      This incident has been resolved.

    Patient Fusion log in issues

    开始时间 2026年3月26日 UTC 01:06 · 18m

    Issues轻微事件
    受影响的组件
    Patient Fusion PHR
    1. 2026年3月26日 UTC 01:06investigating

      We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

    2. 2026年3月26日 UTC 01:24resolved

      This incident has been resolved.

    The EHR is temporarily offline for emergency maintenance

    开始时间 2026年3月17日 UTC 22:11 · 24m

    Outage重大事件
    受影响的组件
    Login
    1. 2026年3月17日 UTC 22:11investigating

      The EHR is temporarily offline to address a critical issue. We will post updates here.

    2. 2026年3月17日 UTC 22:25monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年3月17日 UTC 22:36resolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    开始时间 2026年3月9日 UTC 18:56 · 2h 45m

    Issues轻微事件
    受影响的组件
    Practice Fusion Billing Software
    1. 2026年3月9日 UTC 18:56investigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 2026年3月9日 UTC 19:26monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年3月9日 UTC 21:42resolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    开始时间 2026年2月24日 UTC 23:30 · 1h 0m

    Issues轻微事件
    受影响的组件
    Laboratory & RadiologyChartingPractice Fusion Billing SoftwareTasksReportsScheduleeRxPartner ServicesDocumentsLoginMessaging
    1. 2026年2月24日 UTC 23:30investigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 2026年2月25日 UTC 00:30resolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Scheduling

    开始时间 2026年2月20日 UTC 16:46 · 4h 34m

    Issues轻微事件
    受影响的组件
    Schedule
    1. 2026年2月20日 UTC 16:46investigating

      We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

    2. 2026年2月20日 UTC 17:09monitoring

      We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

    3. 2026年2月20日 UTC 21:20resolved

      This incident has been resolved.

    Practice Fusion log in issues

    开始时间 2026年2月17日 UTC 16:27 · 30m

    Outage严重事件
    受影响的组件
    Login
    1. 2026年2月17日 UTC 16:27investigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 2026年2月17日 UTC 16:36monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月17日 UTC 16:57resolved

      This incident has been resolved.

    Practice Fusion log in issues

    开始时间 2026年2月12日 UTC 16:33 · 59m

    Outage严重事件
    受影响的组件
    Login
    1. 2026年2月12日 UTC 16:33investigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 2026年2月12日 UTC 16:44monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月12日 UTC 16:44monitoring

      We are continuing to monitor for any further issues.

    4. 2026年2月12日 UTC 17:32resolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Charting

    开始时间 2026年2月3日 UTC 23:45 · 1h 29m

    Issues轻微事件
    受影响的组件
    Charting
    1. 2026年2月3日 UTC 23:45investigating

      We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

    2. 2026年2月4日 UTC 00:58monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月4日 UTC 01:14resolved

      This incident has been resolved.