61 Precisely incidents · 2025年4月 — official updates, affected components, duration and resolution details.
亲爱的Spectrum OnDemand APIs客户, 请告知维修活动将立即开始。 活动结束后我们会通知你的 这种维修活动不应影响服务的提供。 谢谢 禁猎队
亲爱的Spectrum OnDemand APIs客户, 我们高兴地通知你,预定的维修活动已圆满完成。 谢谢你在维护期间的合作 如果你遇到问题或有问题 请联系我们的支援队 谢谢 禁猎队
自动翻译自官方事件更新。
我们正在努力解决一个技术问题,即 " 剖析套件 " 可能妨碍你使用某些特性。 目前已知这些模块和特征受到影响: - 质量规则 - 观察员 - 剖析 在问题得到解决之前,你每30分钟会收到一次最新情况报告。 谢谢你的耐心 应急小组
我们正在继续调查这一问题.
美国1号数据完整性套房内部的退化服务性能已得到解决.
自动翻译自官方事件更新。
亲爱的Spectrum OnDemand APIs客户, 2026年8月24日11时30分,Spectrum OnDemand开始体验 影响 EMEA 区域 API 请求的更高出错率 。 11:54 AM EDT全面恢复服务. 总持续时间:24分钟. 应急小组已完成补救并继续监测 就其他问题而言。 谢谢你的耐心 禁猎队
自动翻译自官方事件更新。
从9:30AM EST到11:00AM EST 我们的EU1区域的工作流程服务出现退化,导致查看、配置或执行工作流程(包括数据源发现/编目)出错率上升。 这个问题已经得到解决.
自动翻译自官方事件更新。
从9:30AM EST到11:00AM EST 我们的EU1区域的工作流程服务出现退化,导致查看、配置或执行工作流程(包括数据源发现/编目)出错率上升。 这个问题已经得到解决.
自动翻译自官方事件更新。
亲爱的Spectrum OnDemand APIs客户, 2026年8月24日,从8:19 AM EDT到12:48 PM EDT之间,一些顾客可能曾遇到过访问Spectrum OnDemand API的问题. 这个问题在PM EDT12:48被确定并解决. 我们对此可能造成的不便表示歉意。 禁猎队
自动翻译自官方事件更新。
我们正在调查关于一些分遣队特工可能进入操作员崩溃循环的报导,这主要影响到运行证书管理和操作员模块旧版的客户。 基本变化已经恢复。 您可以通过运行以下命令来验证您是否受到影响 : ./discli代理状态 验证操作员服务是否未显示多次最近的重启 。 核实代理状态产出中是否有证书管理服务。 受影响的客户可以通过运行恢复代理操作: ./discli代理更新证书 谢谢你的耐心 应急小组
自动翻译自官方事件更新。
目前正在进行生产部署。 用户在部署完成时可能会出现间歇性服务不稳定. 我们的小组正在积极监测环境,并将视需要提供最新情况.
我们正在继续调查这一问题.
生产部署已顺利完成。 我们目前正在监测环境,以确保服务保持稳定,并如预期的那样运作。 我们将继续密切观察该平台,并视需要提供进一步的最新情况。 目前情况:监测
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在努力调查数据完整性套件(DIS)的一个间歇性技术问题,该套件正在阻止用户访问该平台。 试图登录到综合安全分遣队(https://cloud. 你首先需要许可 403个错误 我们正在调查影响的范围。 此外,一些试图给API打电话的用户也遇到了DIS-1003等错误. 我们的工程组正在积极调查这个问题。 谢谢你的耐心 应急小组
我们正在继续调查这一问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
亲爱的地图马克客户, 我们目前遇到一些技术问题,可能妨碍你们访问地图马克。 我们的应急小组正在调查,以确定停机的全部范围,并正在努力恢复MapMark的运作。 我们会尽快给你一份最新消息 对于任何不便,我们表示歉意,并感谢你继续与准确的生意。 谢谢! 精确的地图Marker团队
此时,我们看到系统中的功能完全正常。 我们为您在这未排定的停机时间遇到的任何不便表示歉意,并再次感谢您继续准确地与您合作。 这是关于这次计划外停电的最后通知。 谢谢! 精确的地图Marker团队
自动翻译自官方事件更新。
亲爱的GeoTAX.com客户, 目前我们正面临技术问题,可能阻碍您访问GeoTAX.com. 我们的应急小组正在调查,以确定断电的全部范围,并正在努力恢复GeoTAX.com的运行. 我们会尽快给你一份最新消息 对于任何不便,我们表示歉意,并感谢你继续与准确的生意。 谢谢! 准确的地名录小组
亲爱的GeoTAX.com客户, 此时,我们看到系统中的功能完全正常。 我们为您在这未排定的停机时间遇到的任何不便表示歉意,并再次感谢您继续准确地与您合作。 这是关于这次计划外停电的最后通知。 谢谢! 准确的地名录小组
自动翻译自官方事件更新。
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 10:00 PM ET. We began seeing recovery at 11:45 PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
This incident has been resolved.
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our EMEA production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
This incident has been resolved.
We are working to address a technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform. Users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. This issue appears to have a global impact across all regions. Users attempting to call the APIs receive errors such as DIS-1003. Our engineering team is actively investigating the issue and working to restore service as quickly as possible. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dear Data360 DQ+ customer, We are experiencing technical issues with our UAT environment which is causing slowness on the processing of Analysis with Data360 DQ+. Our Emergency Response Team is investigating these issues along with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Data360 DQ+ Team
The technical issue which began at 09:00AM ET was resolved at 5:10PM ET. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team
We are working to address a technical issue with Data Integrity Suite for Government which may prevent you from accessing non-default workspaces. Attempting to switch to or navigate to any workspaces other than the user's default workspace is currently failing in the USG1 (Government) region. This issue began at approximately 1:35pm EDT / 17:35 UTC. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team
We are still investigating the workspace access issue and are working to restore normal service. The next update will follow in approximately 60 minutes.
We have resolved the issue affecting access to non-default workspaces. Data Integrity Suite for Government should now be operating normally; please retry if you still see problems.
Dear Data Integrity Suite customer, We are currently experiencing technical difficulties with our Prod environment, where DIS workspaces are opening with missing menus. This appears to be a general issue affecting multiple workspaces in the eu-west-2 region. As a result, some features in the Data Integrity Suite may not be temporarily visible after opening a workspace. Our Emergency Response Team is actively investigating the issue and working to determine the root cause and overall impact. We will provide updates as soon as more information becomes available. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating a situation where some running Agents are not communicating with the Precisely Cloud. Affected agents show "Action Required" status in the UI. You may have received an "Agents offline" email for affected agents as well. If you are impacted, please run the following command to check if Operator is listed under the list of services. ./discli agent status If this service is missing please run the following command to resume connectivity: ./discli agent applyOperatorVersion --version=2.1.30 We will update this status once we know more. You will receive an update every 30 minutes until the issue is resolved. Thank you for your patience, Precisely Emergency Response Team
No further affected Agents have been determined at this time. If you are encountering the issue described in this incident, please run the commands indicated for resolution.
This incident has been resolved.
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
This incident has been resolved.