Proposify 中断历史

1. 2026年8月26日 UTC 23:43identified

   目前在文件发送功能方面存在问题。 问题已经确定,一个解决办法就是取得进展.

自动翻译自官方事件更新。

1. 2026年8月15日 UTC 11:53investigating

   我们正在调查一个新问题。 提出文档清单。 文件装入或根本不装入需要很长时间.

2. 2026年8月15日 UTC 13:45identified

   我们查明了问题,并正在设法解决问题

3. 2026年8月15日 UTC 13:57monitoring

   问题已经解决,我们正在监测

4. 2026年8月15日 UTC 14:26resolved

   事情已经解决了

自动翻译自官方事件更新。

1. 2026年7月24日 UTC 17:47investigating

   目前,我们正在对申请的登录问题进行监测.

2. 2026年7月24日 UTC 17:58monitoring

   我们找到了一个解决办法,我们正在研究

3. 2026年7月24日 UTC 20:13resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月20日 UTC 22:55investigating

   我们正在调查一个平台大停电的情况.

2. 2026年7月20日 UTC 23:02monitoring

   问题已经确定,并已部署一个固定营地。 我们正在密切监测局势.

3. 2026年7月20日 UTC 23:04resolved

   此事已决.

自动翻译自官方事件更新。

1. 2026年5月8日 UTC 19:52investigating

   We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

2. 2026年5月8日 UTC 21:07resolved

   This incident has been resolved.

1. 2026年2月10日 UTC 21:19identified

   We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

2. 2026年2月10日 UTC 22:06monitoring

   We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

3. 2026年2月10日 UTC 22:53resolved

   We have confirmation from our provider that the incident has been resolved.

1. 2026年1月21日 UTC 12:17investigating

   We are currently investigating an issue with sending documents.

2. 2026年1月21日 UTC 13:07identified

   The issue has been identified and a fix is under way

3. 2026年1月21日 UTC 13:08monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年1月21日 UTC 16:08resolved

   This incident has been resolved.

1. 2025年12月9日 UTC 15:40investigating

   We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

2. 2025年12月9日 UTC 16:36investigating

   The issue has been resolved and the services are back to normal.

3. 2025年12月9日 UTC 16:36resolved

   This incident has been resolved.

1. 2025年11月26日 UTC 16:14investigating

   We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

2. 2025年11月26日 UTC 17:44resolved

   This incident has been resolved.

1. 2025年10月20日 UTC 16:19investigating

   We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.

2. 2025年10月21日 UTC 13:23resolved

   This incident has been resolved.

1. 2025年10月20日 UTC 09:28monitoring

   We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

2. 2025年10月20日 UTC 09:31monitoring

   We are continuing to monitor for any further issues.

3. 2025年10月20日 UTC 09:35monitoring

   We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

4. 2025年10月20日 UTC 10:13monitoring

   Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

5. 2025年10月20日 UTC 10:53resolved

   Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

1. 2025年10月17日 UTC 13:58investigating

   The content library is not saving properly at the moment. We're working on a fix.

2. 2025年10月17日 UTC 16:42resolved

   This incident should now be resolved. The Content Library functions have returned to normal operation.

3. 2025年10月17日 UTC 16:45postmortem

   [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

1. 2024年5月10日 UTC 18:13investigating

   We are currently investigating this issue.

2. 2024年5月10日 UTC 18:17identified

   The issue has been identified and a fix is being implemented.

3. 2024年5月10日 UTC 18:17monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年5月10日 UTC 18:20resolved

   This incident has been resolved.

1. 2024年4月12日 UTC 18:46investigating

   We are currently investigating this issue.

2. 2024年4月12日 UTC 18:47identified

   The issue has been identified and a fix is being implemented.

3. 2024年4月12日 UTC 18:53monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年4月12日 UTC 19:02resolved

   This incident has been resolved.

1. 2024年3月8日 UTC 15:50investigating

   We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.

2. 2024年3月8日 UTC 15:59identified

   The issue has been identified. We are working on a fix.

3. 2024年3月8日 UTC 16:15monitoring

   A fix has been implemented, we are monitoring.

4. 2024年3月8日 UTC 16:45resolved

   This incident has been resolved.

1. 2024年2月1日 UTC 20:19investigating

   We are currently investigating this issue.

2. 2024年2月1日 UTC 20:40resolved

   This incident has been resolved.

1. 2024年2月1日 UTC 16:15investigating

   We are currently investigating this issue.

2. 2024年2月1日 UTC 16:33identified

   The issue has been identified and a fix is being implemented.

3. 2024年2月1日 UTC 17:13monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年2月1日 UTC 18:56resolved

   This incident has been resolved.

1. 2024年1月29日 UTC 17:59investigating

   We are currently investigating this issue.

2. 2024年1月29日 UTC 18:00identified

   The issue has been identified and a fix is being implemented.

3. 2024年1月29日 UTC 18:00monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年1月29日 UTC 18:01resolved

   This incident has been resolved.

1. 2024年1月17日 UTC 14:45investigating

   We are currently investigating this issue.

2. 2024年1月17日 UTC 14:57monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年1月17日 UTC 15:32resolved

   This incident has been resolved.

1. 2024年1月9日 UTC 18:29identified

   The issue has been identified and a fix is being implemented.

2. 2024年1月9日 UTC 18:29identified

   We are continuing to work on a fix for this issue.

3. 2024年1月9日 UTC 18:34monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年1月9日 UTC 18:38resolved

   This incident has been resolved.