58 Quickbooks incidents · 2023年12月 — official updates, affected components, duration and resolution details.
我们知道,有些客户在薪金和付款方面出现重复交易。 我们的小组正在积极努力解决这一问题并纠正任何重复的交易。 如有问题或需要即时帮助,请访问intuit.com/support. 我们很抱歉打扰你 并感谢你的耐心 我们纠正这一切.
我们正在继续监测任何其他问题.
这个问题已经得到解决。 已与薪金和付款客户联系。 重复交易的退款正在处理中。 我们很抱歉打扰你 感谢你的耐心.
自动翻译自官方事件更新。
我们正在调查一个影响QBO登录的问题. 一些用户在使用应用程序内部的不同功能时也可能看到错误. 我们的工程团队正在积极努力解决这个问题,我们将在获得最新消息后分享这些消息. 我们为不方便而道歉.
我们正在继续调查这一问题.
我们的工程队已经查明了问题的根源,正在部署一个解决办法,我们已经看到整个系统的恢复,服务不久将得到全面恢复。 随时可以分享最新消息 我们对此造成的不便表示歉意并感谢你的耐心.
这个问题已经解决,我们确认所有区域的系统恢复。 我们对此造成的不便表示歉意并感谢你的耐心.
自动翻译自官方事件更新。
我们正在调查在查询或查看交易时出错的原因.
我们正在调查一个影响搜索的问题 一些用户可能看到错误或无法找到最近增加的数据. 我们的工程团队正在积极努力解决这个问题,我们将在获得最新消息后分享这些消息. 我们为不方便而道歉.
影响快书的搜索问题已经解决. 我们继续监视全面恢复 谢谢你的耐心
自动翻译自官方事件更新。
我们知道一些顾客在使用"快书在线"时会遇到不耐烦. 我们的工程组正积极调查这个问题,以找出根源,并尽快恢复正常的性能. 我们赞赏你的耐心,并将在获得更多信息后提供进一步的最新资料.
与"快书"的后期问题已经解决. 工程组已实施固定措施并继续监测全面恢复情况
今天早些时候,一些用户经历了QuickBooks Online(QBO)功能的问题. 我们的小组查明并解决了根本问题。 所有服务现已恢复,正常运行。 我们感谢你的理解和耐心.
自动翻译自官方事件更新。
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
We are continuing to monitor for any further issues.
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
我们知道一些顾客在QuickBooks Online上遇到登录问题. 我们的工程团队正在积极调查 找出和解决根源
我们正在继续调查这一问题.
与QuickBooks的登录问题已经解决. 工程组已实施固定措施并继续监测全面恢复情况
我们正在继续监测任何其他问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.
Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
This incident has been resolved.
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
This incident has been resolved.
We are currently investigating the issue.
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
We are continuing to investigate this issue.
A fix has been implemented and we're monitoring the results.
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy
After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.
Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
This incident has been resolved.
Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
This incident has been resolved.
We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
A fix has been implemented and we are actively monitoring the results.
This incident has been resolved.
