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    Recruitee 中断历史

    55 Recruitee incidents · 2023年2月 — official updates, affected components, duration and resolution details.

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    二. 特别事务组的突出问题

    开始时间 2026年10月19日 UTC 00:00 · 0m

    Pending
    1. 2026年10月20日 UTC 06:06resolved

      SSO目前遇到问题,一些用户无法访问该平台. 我们知道这令人沮丧, 我们已把它升级为我们的工程团队,并将尽快提供最新情况.

    自动翻译自官方事件更新。

    影响 Tellent 认证服务的错误增加

    开始时间 2026年10月13日 UTC 10:13 · 21m

    Outage严重事件
    受影响的组件
    Grow APIAuthentication & SSOTellent HR APIRecruitee API
    1. 2026年10月13日 UTC 10:13investigating

      目前我们注意到 特勤认证服务中 越来越多的错误 这可能会影响你对我们系统的使用 我们知道这是令人沮丧的,我们的技术小组正在积极调查,以尽快恢复全部功能.

    2. 2026年10月13日 UTC 10:14investigating

      我们正在继续调查这一问题.

    3. 2026年10月13日 UTC 10:28identified

      这一问题已经确定,一个解决办法正在实施之中.

    4. 2026年10月13日 UTC 10:32monitoring

      一项措施已经执行,我们正在监测结果.

    5. 2026年10月13日 UTC 10:33monitoring

      我们正在继续监测任何其他问题.

    6. 2026年10月13日 UTC 10:33resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Javelo SSO问题

    开始时间 2026年9月10日 UTC 11:18 · 36m

    Outage重大事件
    受影响的组件
    Grow APIAuthentication & SSO
    1. 2026年9月10日 UTC 11:18identified

      我们找出了SSO登录失败 影响我们Javelo用户的原因。 查明了问题的根源,并正在拟订解决办法.

    2. 2026年9月10日 UTC 11:54resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    征聘人员邮箱问题

    开始时间 2026年9月4日 UTC 10:12 · 2h 49m

    Outage重大事件
    受影响的组件
    Recruitee Mail ConnectorAuthentication & SSO
    1. 2026年9月4日 UTC 10:12identified

      发送到Outlook.com和微软365邮箱的电子邮件可能会被延迟或不交付. 这是因为微软一方持续停电,影响其服务器的邮件发送. 其他邮箱提供者不受影响.

    2. 2026年9月4日 UTC 13:01resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Tellent HR API down

    开始时间 2026年6月17日 UTC 11:30 · 0m

    Pending
    1. 2026年6月17日 UTC 11:53resolved

      The Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

    Delayed email delivery to Gmail recipients

    开始时间 2026年5月19日 UTC 15:04 · 19h 36m

    Issues轻微事件
    受影响的组件
    Recruitee Mail Connector
    1. 2026年5月19日 UTC 15:04investigating

      We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.

    2. 2026年5月19日 UTC 15:28identified

      We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.

    3. 2026年5月20日 UTC 10:40resolved

      This incident has been resolved.

    TellentHR slow to respond

    开始时间 2026年4月27日 UTC 07:30 · 32m

    Issues轻微事件
    受影响的组件
    Tellent HR API
    1. 2026年4月27日 UTC 07:48investigating

      The TellentHR is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年4月27日 UTC 08:02resolved

      This incident has been resolved.

    Javelo SSO login issues

    开始时间 2026年2月25日 UTC 09:26 · 4h 33m

    Outage重大事件
    受影响的组件
    Grow APIAuthentication & SSO
    1. 2026年2月25日 UTC 09:26investigating

      Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年2月25日 UTC 09:59identified

      The issue has been identified and a fix is being implemented.

    3. 2026年2月25日 UTC 13:59resolved

      This incident has been resolved.

    Javelo SSO login issues

    开始时间 2026年2月23日 UTC 13:55 · 17m

    Outage重大事件
    受影响的组件
    Grow API
    1. 2026年2月23日 UTC 13:55investigating

      Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年2月23日 UTC 14:12resolved

      This incident has been resolved.

    Increased errors affecting Recruitee services

    开始时间 2026年2月16日 UTC 07:43 · 2h 16m

    Issues轻微事件
    受影响的组件
    Recruitee API
    1. 2026年2月16日 UTC 07:43investigating

      We're currently noticing an increased number of errors within our Recruitee services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年2月16日 UTC 07:53identified

      The issue has been identified and a fix is being implemented.

    3. 2026年2月16日 UTC 08:47monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年2月16日 UTC 09:59resolved

      This incident has been resolved.

    Javelo SSO login issues

    开始时间 2026年2月11日 UTC 15:03 · 23m

    Outage重大事件
    受影响的组件
    Grow API
    1. 2026年2月11日 UTC 15:03investigating

      Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年2月11日 UTC 15:26resolved

      This incident has been resolved.

    Tellent services are not loading

    开始时间 2026年2月10日 UTC 09:34 · 30m

    Outage严重事件
    受影响的组件
    Recruitee IntegrationsGrow WebsiteRecruitee Careers SitesRecruitee Mail ConnectorGrow APIRecruitee WebsiteTellent HR APIRecruitee APIRecruitee BI ConnectorTellent HR Website
    1. 2026年2月10日 UTC 09:34investigating

      Tellent services are currently experiencing loading issues, which may be causing pages not to load, to be unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年2月10日 UTC 09:41monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月10日 UTC 10:03resolved

      This incident has been resolved.

    Candidate CV parsing delayed

    开始时间 2026年2月6日 UTC 08:55 · 1d 2h

    Issues轻微事件
    受影响的组件
    Recruitee API
    1. 2026年2月6日 UTC 08:55investigating

      We are experiencing an increased number of candidate CV parsing issues.

    2. 2026年2月6日 UTC 08:56identified

      The issue is caused by outage on third-party CV parsing provider side

    3. 2026年2月6日 UTC 09:00monitoring

      Third-party CV parsing provider has fixed the issue on his side. We are processing queued CVs. You may experience some delays in parsing candidate CVs.

    4. 2026年2月7日 UTC 11:04resolved

      This incident has been resolved.

    Increased errors affecting Careers API and WhatsApp Hiring

    开始时间 2026年1月16日 UTC 13:59 · 6d 18h

    Issues轻微事件
    受影响的组件
    Recruitee IntegrationsRecruitee Careers Sites
    1. 2026年1月16日 UTC 13:59investigating

      We're currently noticing an increased number of errors within our Careers API and WhatsApp Hiring services. This is affecting a very small amount of customers but still can have impact on your system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2026年1月23日 UTC 08:52resolved

      This incident has been resolved.

    Manage slow to respond

    开始时间 2025年12月15日 UTC 11:15 · 3h 12m

    Issues轻微事件
    受影响的组件
    Tellent HR API
    1. 2025年12月15日 UTC 11:15investigating

      The Manage platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2025年12月15日 UTC 11:51investigating

      We are continuing to investigate this issue.

    3. 2025年12月15日 UTC 11:52monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年12月15日 UTC 14:27resolved

      This incident has been resolved.

    Recruitee mailbox issues

    开始时间 2025年11月18日 UTC 10:52 · 13m

    Outage重大事件
    受影响的组件
    Recruitee Mail Connector
    1. 2025年11月18日 UTC 10:52investigating

      Some Recruitee users have been experiencing mailbox related issues, impacting ability to send or recieve emails. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2025年11月18日 UTC 11:05resolved

      This incident has been resolved.

    Recruitee & Careers not loading

    开始时间 2025年8月7日 UTC 06:11 · 16m

    Outage重大事件
    受影响的组件
    Recruitee Careers SitesRecruitee API
    1. 2025年8月7日 UTC 06:11investigating

      The Recruitee platform is currently experiencing loading issues, which may be causing pages not to load, unresponsive, or to show connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

    2. 2025年8月7日 UTC 06:25identified

      The issue has been identified and a fix is being implemented.

    3. 2025年8月7日 UTC 06:27resolved

      This incident has been resolved.

    Tellent company email service disruption

    开始时间 2025年7月8日 UTC 12:12 · 2d 2h

    Outage严重事件
    1. 2025年7月8日 UTC 12:12investigating

      We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.

    2. 2025年7月8日 UTC 12:16investigating

      We are continuing to investigate this issue.

    3. 2025年7月8日 UTC 17:36investigating

      The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.

    4. 2025年7月9日 UTC 14:50monitoring

      We're back; the Tellent company email service is operational, and we are monitoring it.

    5. 2025年7月10日 UTC 14:12resolved

      This incident has been resolved.

    Recruitee Integrations down

    开始时间 2025年5月30日 UTC 06:34 · 27m

    Outage严重事件
    受影响的组件
    Recruitee Integrations
    1. 2025年5月30日 UTC 06:34investigating

      The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

    2. 2025年5月30日 UTC 06:42identified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月30日 UTC 07:01resolved

      This incident has been resolved.

    Recruitee API down

    开始时间 2025年5月19日 UTC 19:00 · 1h 17m

    Outage严重事件
    受影响的组件
    Recruitee API
    1. 2025年5月19日 UTC 19:00investigating

      The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

    2. 2025年5月19日 UTC 19:19investigating

      We are continuing to investigate this issue.

    3. 2025年5月19日 UTC 19:30identified

      The issue has been identified and a fix is being implemented.

    4. 2025年5月19日 UTC 20:17resolved

      This incident has been resolved.