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    Reservio 中断历史

    16 Reservio incidents · 2022年1月 — official updates, affected components, duration and resolution details.

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    月台上出现错误

    开始时间 2026年7月14日 UTC 19:32 · 0m

    Outage重大事件
    1. 2026年7月14日 UTC 21:54resolved

      我们正在调查关于订书页上 缓慢装入和间断出错的报告 访客可能难以打开预订页或完成预订. 经营应用软件的预订管理也可能受到影响.

    自动翻译自官方事件更新。

    Payment-related features degraded

    开始时间 2026年1月10日 UTC 06:31 · 1h 20m

    Issues轻微事件
    受影响的组件
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2026年1月10日 UTC 07:18investigating

      We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

    2. 2026年1月10日 UTC 07:19identified

      The issue has been identified and a fix is being implemented.

    3. 2026年1月10日 UTC 07:22identified

      We are continuing to work on a fix for this issue.

    4. 2026年1月10日 UTC 08:20resolved

      This incident has been resolved.

    Login and Signup Temporarily Affected

    开始时间 2025年11月18日 UTC 12:00 · 2h 42m

    Issues轻微事件
    受影响的组件
    Booking PagesReservio.com
    1. 2025年11月18日 UTC 14:06monitoring

      We are aware of an issue affecting our login and signup pages. Cloudflare Turnstile, which secures these pages, is currently experiencing downtime or limited availability. This may cause some login or signup attempts to fail. What this means for you: - You may encounter errors when trying to log in or create an account - If you see an error, please wait a few minutes and try again - We are monitoring the situation and will restore full service as soon as possible Alternative solution: - In the meantime, please use our Reservio Business Android/iOS app as an alternative. We apologize for the inconvenience and appreciate your patience. We will update you once the issue is resolved.

    2. 2025年11月18日 UTC 14:51resolved

      The login and signup issue has been resolved. Cloudflare Turnstile is back online, and authentication is working normally. You can now log in and create accounts as usual.

    Reservio Outage - DDoS attack on our provider servers

    开始时间 2023年10月26日 UTC 20:27 · 0m

    Pending
    受影响的组件
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2023年10月27日 UTC 10:47resolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.

    Networking problems

    开始时间 2023年4月19日 UTC 12:05 · 24m

    Outage严重事件
    受影响的组件
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2023年4月19日 UTC 12:05investigating

      We are currently investigating this issue.

    2. 2023年4月19日 UTC 12:28investigating

      We are continuing to investigate this issue.

    3. 2023年4月19日 UTC 12:29resolved

      This incident has been resolved.

    Reservio Outage, 29.11.2022

    开始时间 2022年11月29日 UTC 09:33 · 0m

    Pending
    受影响的组件
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2022年11月29日 UTC 09:33resolved

      Unfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.

    DDoS attack on our data centers

    开始时间 2022年11月16日 UTC 10:19 · 3h 6m

    Outage重大事件
    受影响的组件
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2022年11月16日 UTC 10:19investigating

      Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.

    2. 2022年11月16日 UTC 11:44monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年11月16日 UTC 12:18monitoring

      We are continuing to monitor for any further issues.

    4. 2022年11月16日 UTC 13:25resolved

      This incident has been resolved.

    Reservio Outage - DDoS attack on our provider servers

    开始时间 2022年11月12日 UTC 23:00 · 0m

    Pending
    1. 2022年11月22日 UTC 16:11resolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.

    Reservio Outage, 29.10.2022

    开始时间 2022年10月29日 UTC 14:35 · 0m

    Pending
    1. 2022年11月22日 UTC 15:44resolved

      Unfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.

    Reservio Outage, 14.06.2022

    开始时间 2022年6月14日 UTC 03:00 · 0m

    Pending
    1. 2022年6月14日 UTC 05:29resolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Reservio Homepage - Unexpected maintenance plan, 29.4.2022

    开始时间 2022年4月29日 UTC 15:30 · 0m

    Pending
    1. 2022年4月29日 UTC 16:39resolved

      Message type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.

    Reservio Outage, 29.03.2022

    开始时间 2022年3月29日 UTC 16:30 · 0m

    Pending
    1. 2022年4月5日 UTC 06:58resolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Data Processing Delays - Reporting Tools Affected

    开始时间 2022年3月28日 UTC 00:00 · 0m

    Pending
    1. 2022年3月29日 UTC 06:59resolved

      Our data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.

    Reservio Outage, 09.03.2022

    开始时间 2022年3月9日 UTC 14:50 · 8m

    Outage严重事件
    受影响的组件
    Booking PagesReservio.com
    1. 2022年3月9日 UTC 14:54investigating

      We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.

    2. 2022年3月9日 UTC 15:04identified

      We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.

    3. 2022年3月9日 UTC 15:35monitoring

      Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.

    4. 2022年3月9日 UTC 19:02resolved

      This incident has been resolved.

    Reservio Outage, 24.02.2022

    开始时间 2022年2月24日 UTC 08:30 · 0m

    Pending
    1. 2022年3月3日 UTC 09:01resolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.

    Reservio Outage, 10.01.2022

    开始时间 2022年1月10日 UTC 00:00 · 0m

    Pending
    1. 2022年3月24日 UTC 06:22resolved

      Unfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.