运行通用 JDBC 资源类型查询出错
Pending
受影响的组件
Resource Queries
- identified
一些客户看到通用JDBC资源类型查询失败,错误引用了LZ4压缩. 连接测试仍然通过, 所以只有运行查询或加载资源计划时才会出现错误 。 我们已经查明了原因,并且正在设法解决问题.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
62 Retool incidents · 2024年8月 — official updates, affected components, duration and resolution details.
一些客户看到通用JDBC资源类型查询失败,错误引用了LZ4压缩. 连接测试仍然通过, 所以只有运行查询或加载资源计划时才会出现错误 。 我们已经查明了原因,并且正在设法解决问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
Retool的应用构建器由于下游依赖性问题,可能无法安装并连接到沙盒. 这影响到云和自居重工具的情况.
这个问题不再影响Retool Cloud上的React App Builder. 我们已确定由自己主持讨论的问题,并正在努力公布图像
这个问题会影响Retool版本4.0.0+(平稳和边缘),具体针对1)新创建的React apps,2)新发布已存在的React apps,3)编辑已存在的React apps时冷酷地开始沙盒. 现有已公布的8月19日后不出版的应用软件不受影响. 自营客户可更新为4.43.0-edge以获得即时修复. 我们稳定释放通道的补丁即将到来.
带有固定线的图像已显示 : 4.0.12-稳定 4.43.0 对接点 我们的React应用软件构建依赖性的最低发布年龄为5天,因此这个事件将自行解决任何在8月24日没有升级的自办部署,由7:00 PST. 所有目前受影响的自办版本: 稳定: 4.0.0 - 4.0.11 边缘: 4.1、 4.9、 4.16、 4.19、 4.23、 4.27、 4.31、 4.35、 4.40
此事已决. 带有固定线的图像已显示 : 4.0.12-稳定 4.43.0 对接点 我们的React应用软件构建依赖性的最低发布年龄为5天,因此这个事件将自行解决任何在8月24日没有升级的自办部署,由7:00 PST. 所有目前受影响的自办版本: 稳定: 4.0.0 - 4.0.11 边缘: 4.1、 4.9、 4.16、 4.19、 4.23、 4.27、 4.31、 4.35、 4.40
自动翻译自官方事件更新。
一些用户在打开或编辑由Retool的AI应用构建器所构建的应用程序时可能已经看到错误或空白预览. 这个问题现已得到解决.
自动翻译自官方事件更新。
与Github的上游事件(https://www.githubstatus.com/incicents/zkxwbgr0cnmx)在Retool引发了源控问题. Github已经部署一个固定器,我们正在监测.
Github已经解决了他们的事件.
自动翻译自官方事件更新。
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports of customers being unable to save or publish changes in React apps, with an error about system dependencies. We will share an update as soon as we know more.
A fix has been implemented, and we are monitoring the results
This incident has been resolved.
我们正在调查一个问题,Retool Workflows被困在待决状态. 对启动触发器的429个速率限制响应也有上升
我们已经查明了问题,正在设法解决问题.
修复方案已经部署,我们正在监测结果。 工作流量仍在下降,但正在恢复.
我们正在继续监测任何其他问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
一项措施已经执行,我们正在监测结果.
修补经过核实,断裂问题现已解决.
自动翻译自官方事件更新。
我们正在调查Retool-email. 请注意, 这不会影响用户邀请和密码重置等官方重置电子邮件 .
一些Retool Emails由于我们上游的电子邮件提供者出现问题而以"无法发送垃圾邮件"出错而失败. 发送域自此被恢复,电子邮件发送正常运行. 我们还增加了防止复发的保障措施. 我们为中断道歉.
自动翻译自官方事件更新。
我们正在调查一个影响 Apps 的问题 在新的 AI 应用程序构建器。 受影响的用户可能看到一个空数据分页("这个app不包含任何功能"),无法发布,错误是后端功能未经批准或"数据分页中看不到"
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个问题,即一些再工具"云"工作流间歇性出故障,出现超时出错.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查一个问题,在这个问题上,询问的时间比较长.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
We've identified the issue and are preparing a fix
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating reports of customers experiencing sign-in issues on the Retool Mobile app for iOS and Android. Affected users may be returned to the sign-in screen after authenticating, or be unable to complete sign-in.
The issue has been identified as a change made to how mobile sessions are validated. We have rolled back that change and are working on a permanent fix. As we work on shipping that fix, please try the following: - Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache. - iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).
The issue has been identified as a change made to how mobile sessions are validated. We have rolled back that change and are monitoring the results If you are unable to log into Retool Mobile, you will have to do the following: - Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache. - iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).
This incident is resolved. If you are having issues signing in, please first try the following: - Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache. - iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward). Or reach out to [email protected]
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are reopening our investigation of this issue after continued reports.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports that some Retool pages are returning a "Page not found".
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating an issue with our MotherDuck integration for Cloud orgs
MotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 11, 2026. We apologize for the disruption.