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    Riipen 中断历史

    25 Riipen incidents · 2019年10月 — official updates, affected components, duration and resolution details.

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    平台故障

    开始时间 2026年10月13日 UTC 16:00 · 2h 0m

    Outage严重事件
    受影响的组件
    WebhooksJobsWebsiteAPI RequestsReportingPlatform
    1. 2026年10月13日 UTC 16:11investigating

      我们目前正在调查这一问题.

    2. 2026年10月13日 UTC 16:12monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年10月13日 UTC 16:12monitoring

      我们正在继续监测任何其他问题.

    4. 2026年10月13日 UTC 18:00resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Performance Degredation

    开始时间 2026年4月9日 UTC 19:36 · 2h 48m

    Issues轻微事件
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2026年4月9日 UTC 19:36investigating

      We are currently investigation a performance slow down in our core platform.

    2. 2026年4月9日 UTC 20:24identified

      The issue has been identified and a fix is being implemented.

    3. 2026年4月9日 UTC 21:03monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年4月9日 UTC 22:23resolved

      This incident has been resolved.

    Email outage

    开始时间 2026年1月6日 UTC 19:01 · 58m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2026年1月6日 UTC 19:01identified

      Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.

    2. 2026年1月6日 UTC 19:59resolved

      This incident has been resolved.

    Question and answers loading

    开始时间 2025年11月12日 UTC 22:43 · 17m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2025年11月12日 UTC 22:43investigating

      An issue currently exists on page which are attempting to display answers from questions, including match request custom questions and survey responses.

    2. 2025年11月12日 UTC 22:46identified

      The issue has been identified and a fix is being implemented.

    3. 2025年11月12日 UTC 23:00resolved

      This incident has been resolved.

    Platform performance issue

    开始时间 2025年11月4日 UTC 02:00 · 44m

    Issues轻微事件
    受影响的组件
    WebhooksJobsAPI RequestsPlatform
    1. 2025年11月4日 UTC 02:00identified

      The issue has been identified and a fix is being implemented.

    2. 2025年11月4日 UTC 02:41monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月4日 UTC 02:44resolved

      This incident has been resolved.

    Degraded performance

    开始时间 2025年9月29日 UTC 20:18 · 1h 37m

    Issues轻微事件
    受影响的组件
    JobsAPI RequestsPlatform
    1. 2025年9月29日 UTC 20:18investigating

      We are currently investigating this issue.

    2. 2025年9月29日 UTC 20:18investigating

      We are continuing to investigate this issue.

    3. 2025年9月29日 UTC 21:55resolved

      This incident has been resolved.

    Partial outage from vendor

    开始时间 2025年6月12日 UTC 18:53 · 1h 25m

    Outage重大事件
    受影响的组件
    Platform
    1. 2025年6月12日 UTC 18:53investigating

      We are currently investigating this issue.

    2. 2025年6月12日 UTC 18:57investigating

      A 3rd party vendor critical to the Riipen platform is experiencing a partial outage. Parts of the Riipen platform may fail during this outage. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

    3. 2025年6月12日 UTC 19:21identified

      The issue has been identified and a fix is being implemented.

    4. 2025年6月12日 UTC 19:51monitoring

      The upstream fix has been implemented, but some users may still experience intermittent issues.

    5. 2025年6月12日 UTC 20:18resolved

      This incident has been resolved.

    Incident

    开始时间 2025年5月26日 UTC 20:32 · 4m

    Pending
    受影响的组件
    WebhooksWebsiteAPI RequestsPlatform
    1. 2025年5月26日 UTC 20:32investigating

      We are currently investigating this issue.

    2. 2025年5月26日 UTC 20:34monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年5月26日 UTC 20:36resolved

      This incident has been resolved.

    LMS integration with LTI

    开始时间 2024年11月27日 UTC 17:37 · 45m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2024年11月27日 UTC 17:37identified

      Single sign on with LTI tools in all major LMS is currently degraded.

    2. 2024年11月27日 UTC 18:08monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年11月27日 UTC 18:23resolved

      This incident has been resolved.

    Platform outage

    开始时间 2024年7月15日 UTC 15:56 · 17m

    Pending
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2024年7月15日 UTC 15:56investigating

      We are currently investigating this issue.

    2. 2024年7月15日 UTC 16:02monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年7月15日 UTC 16:13resolved

      This incident has been resolved.

    Match teams page unable to load for some matches

    开始时间 2024年3月19日 UTC 20:49 · 44m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2024年3月19日 UTC 20:49investigating

      We are currently investigating this issue.

    2. 2024年3月19日 UTC 20:49identified

      The issue has been identified and a fix is being implemented.

    3. 2024年3月19日 UTC 21:32monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年3月19日 UTC 21:33resolved

      This incident has been resolved.

    Platform outage

    开始时间 2024年1月27日 UTC 06:31 · 14m

    Pending
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2024年1月27日 UTC 06:31investigating

      We are currently investigating this issue.

    2. 2024年1月27日 UTC 06:33monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年1月27日 UTC 06:46resolved

      This incident has been resolved.

    Partial Outage

    开始时间 2023年11月2日 UTC 18:36 · 47m

    Outage重大事件
    受影响的组件
    Platform
    1. 2023年11月2日 UTC 18:36identified

      The issue has been identified and a fix is being implemented.

    2. 2023年11月2日 UTC 19:09monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年11月2日 UTC 19:23resolved

      This incident has been resolved.

    4. 2023年11月2日 UTC 19:23postmortem

      An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

    Partial outage for specific time zones

    开始时间 2023年10月25日 UTC 16:40 · 1h 7m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2023年10月25日 UTC 16:40investigating

      We are currently investigating the issue. You may experience problems depending on your current time zone.

    2. 2023年10月25日 UTC 16:52identified

      The issue has been identified and a fix is being implemented.

    3. 2023年10月25日 UTC 17:33monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年10月25日 UTC 17:47resolved

      This incident has been resolved.

    Platform Outage

    开始时间 2023年8月28日 UTC 19:44 · 30m

    Outage严重事件
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2023年8月28日 UTC 19:44investigating

      We are currently investigating this issue.

    2. 2023年8月28日 UTC 19:51identified

      The issue has been identified and a fix is being implemented.

    3. 2023年8月28日 UTC 19:58monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年8月28日 UTC 20:14resolved

      This incident has been resolved.

    Platform Outage

    开始时间 2022年12月8日 UTC 01:22 · 30m

    Outage严重事件
    受影响的组件
    WebhooksWebsiteAPI RequestsPlatform
    1. 2022年12月8日 UTC 01:22investigating

      We are currently investigating this issue.

    2. 2022年12月8日 UTC 01:33identified

      The issue has been identified and a fix is being implemented.

    3. 2022年12月8日 UTC 01:52identified

      We are continuing to work on a fix for this issue.

    4. 2022年12月8日 UTC 01:52resolved

      This incident has been resolved.

    Major Service Outage

    开始时间 2022年5月24日 UTC 17:02 · 1h 12m

    Outage严重事件
    受影响的组件
    WebhooksWebsiteAPI RequestsPlatform
    1. 2022年5月24日 UTC 17:02identified

      The issue has been identified and a fix is being implemented.

    2. 2022年5月24日 UTC 18:05monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年5月24日 UTC 18:06monitoring

      We are continuing to monitor for any further issues.

    4. 2022年5月24日 UTC 18:15resolved

      This incident has been resolved.

    5. 2022年5月24日 UTC 18:42postmortem

      Riipen would like to apologize for any inconvenience this incident has caused to any and all customers. While Riipen does everything under its power to ensure incidents like this do not occur, sometimes incidents such as today’s occur for reasons completely out of our control. Riipen’s main cloud service provider Amazon Web Services \(AWS\), accidentally marked Riipen’s account and services for suspension while Riipen has only ever been in good standing with AWS. This accidental suspension on AWS’s end caused all Riipen services to become unavailable while we worked with their customer success teams to figure out what had occurred. AWS has ensured us that this was a mistake on their end and that it will never occur again. We are continuing to work with them to ensure that any side effects of this temporary outage have been resolved. Again, we apologize for any inconvenience caused by this incident.

    Partial Outage

    开始时间 2021年12月14日 UTC 22:59 · 45m

    Pending
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2021年12月14日 UTC 22:59investigating

      Some customer are experiencing high load times.

    2. 2021年12月14日 UTC 23:11identified

      The issue has been identified and a fix is being implemented.

    3. 2021年12月14日 UTC 23:17monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年12月14日 UTC 23:44resolved

      This incident has been resolved.

    Core services partial outage

    开始时间 2021年4月29日 UTC 15:32 · 24m

    Issues轻微事件
    受影响的组件
    WebhooksAPI RequestsPlatform
    1. 2021年4月29日 UTC 15:32investigating

      We are currently investigating this issue.

    2. 2021年4月29日 UTC 15:34identified

      The issue has been identified and a fix is being implemented.

    3. 2021年4月29日 UTC 15:45monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年4月29日 UTC 15:56resolved

      This incident has been resolved.

    Email links partially not working

    开始时间 2020年9月2日 UTC 16:19 · 22m

    Issues轻微事件
    受影响的组件
    Platform
    1. 2020年9月2日 UTC 16:19identified

      The issue has been identified and a fix is being implemented.

    2. 2020年9月2日 UTC 16:28monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2020年9月2日 UTC 16:41resolved

      This incident has been resolved.