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    Roadmunk 中断历史

    27 Roadmunk incidents · 2021年2月 — official updates, affected components, duration and resolution details.

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    欧盟和亚太空间合作组织区域不存在

    开始时间 2026年7月22日 UTC 01:22 · 14h 17m

    Pending
    1. 2026年7月22日 UTC 01:22investigating

      状态 : 我们正在调查问题。 影响:一些用户可能遭遇性能退化.

    2. 2026年7月22日 UTC 02:54monitoring

      一项措施已经执行,我们正在监测结果

    3. 2026年7月22日 UTC 15:39resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    没有欧盟区域

    开始时间 2026年7月15日 UTC 00:38 · 22m

    Outage重大事件
    1. 2026年7月15日 UTC 00:38investigating

      我们正在调查这个问题

    2. 2026年7月15日 UTC 01:16resolved

      事情已经解决了

    自动翻译自官方事件更新。

    Degraded performance

    开始时间 2026年7月9日 UTC 15:04 · 1m

    Pending
    1. 2026年7月9日 UTC 15:04investigating

      Status: We are currently investigating issues. Impact: Some users may experience degraded performance.

    2. 2026年7月9日 UTC 15:05resolved

      The incident has been resolved

    APAC region is unavailable

    开始时间 2025年12月19日 UTC 19:53 · 2d 19h

    Outage严重事件
    1. 2025年12月19日 UTC 19:53investigating

      We are currently investigating this issue

    2. 2025年12月19日 UTC 19:53identified

      The issue has been identified and a fix is being implemented

    3. 2025年12月19日 UTC 20:11monitoring

      A fix has been implemented and we are monitoring the results

    4. 2025年12月22日 UTC 15:47resolved

      The incident has been resolved

    Intermittent Service Interruption

    开始时间 2025年12月4日 UTC 16:01 · 1d 0h

    Outage重大事件
    1. 2025年12月4日 UTC 16:01investigating

      We are currently investigating this issue

    2. 2025年12月4日 UTC 16:45monitoring

      We have identified the root cause for a partial outage affecting some users due to DNS resolution issues. We have implemented a fix and expect a rolling recovery as DNS caches refresh.

    3. 2025年12月5日 UTC 16:09resolved

      The incident has been resolved

    Authentication failing due to widespread provider outage

    开始时间 2025年10月20日 UTC 09:09 · 11h 16m

    Outage严重事件
    1. 2025年10月20日 UTC 09:09investigating

      Our team is aware of an ongoing issue causing authentication attempts to fail. This is related to a widespread outage reported by our provider. We are in contact with their support team and are monitoring the situation.

    2. 2025年10月20日 UTC 10:08identified

      We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.

    3. 2025年10月20日 UTC 10:08monitoring

      AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.

    4. 2025年10月20日 UTC 21:05resolved

      While our cloud provider (AWS) continues to recover from an earlier outage, our own observability platforms confirm that all services have returned to a stable state. We will continue to actively monitor all systems to ensure ongoing performance and stability.

    Investigating Errors in Roadmunk Application

    开始时间 2023年2月20日 UTC 22:38 · 0m

    Outage重大事件
    1. 2025年9月5日 UTC 16:06investigating

      We are currently investigating this issue

    2. 2025年9月5日 UTC 16:06resolved

      The incident has been resolved

    3. 2025年9月5日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results

    4. 2025年9月5日 UTC 16:06identified

      The issue has been identified and a fix is being implemented

    Roadmapping Publishing not working

    开始时间 2023年2月15日 UTC 16:32 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06resolved

      This incident has been resolved.

    2. 2025年9月5日 UTC 16:06monitoring

      We are continuing to monitor for any further issues.

    3. 2025年9月5日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年9月5日 UTC 16:06identified

      The issue has been identified and a fix is being implemented.

    5. 2025年9月5日 UTC 16:06investigating

      We are currently investigating this issue.

    Authentication issues with SSO

    开始时间 2023年1月31日 UTC 19:09 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06investigating

      We are currently investigating this issue.

    2. 2025年9月5日 UTC 16:06investigating

      We are continuing to investigate this issue.

    3. 2025年9月5日 UTC 16:06identified

      The issue has been identified and a fix is being implemented.

    4. 2025年9月5日 UTC 16:06investigating

      Our previous fix did not apply for all customers, we are still investigating the issue for the remaining customers impacted.

    5. 2025年9月5日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2025年9月5日 UTC 16:06resolved

      This incident has been resolved.

    Authentication delays

    开始时间 2022年11月29日 UTC 20:27 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06investigating

      We are continuing to investigate this issue.

    2. 2025年9月5日 UTC 16:06monitoring

      We are continuing to monitor for any further issues.

    3. 2025年9月5日 UTC 16:06resolved

      This incident has been resolved.

    4. 2025年9月5日 UTC 16:06investigating

      We are currently investigating delays with authentication.

    5. 2025年9月5日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results.

    Some services experiencing degraded performance

    开始时间 2022年11月29日 UTC 17:17 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06investigating

      We are currently investigating issues where users are experiencing slow response times and loading times for roadmapping and authentication.

    2. 2025年9月5日 UTC 16:06investigating

      We are continuing to investigate this issue.

    3. 2025年9月5日 UTC 16:06resolved

      Performance has been restored

    Some accounts hitting errors when logging in with SSO

    开始时间 2022年11月25日 UTC 13:00 · 0m

    Pending
    1. 2025年9月5日 UTC 16:06resolved

      Some accounts experienced an issue where users hit an error while logging in stating "Cannot POST /auth/saml/callback" after authenticating through their company SSO portal.

    Roadmapping not loading

    开始时间 2022年11月10日 UTC 20:32 · 0m

    Outage严重事件
    1. 2025年9月5日 UTC 16:06investigating

      We are currently investigating this issue.

    2. 2025年9月5日 UTC 16:06monitoring

      The issue has been identified and our team has applied a solution which should be rolling out to all deployments now. We're continuing to explore this issue and will mark it as resolved once we have completed our investigation.

    3. 2025年9月5日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年9月5日 UTC 16:06investigating

      We're continuing to investigate this issue. We'll continue to keep you updated as our team works to identify and resolve this roadblock.

    5. 2025年9月5日 UTC 16:06investigating

      We are continuing to investigate this issue.

    6. 2025年9月5日 UTC 16:06resolved

      This incident has been resolved.

    AUTHENTICATION - Log In Issue

    开始时间 2022年10月10日 UTC 19:00 · 0m

    Outage严重事件
    1. 2025年9月5日 UTC 16:06resolved

      This incident has been resolved.

    2. 2025年9月5日 UTC 16:06investigating

      We have resolved the issues related to authentication and SSO.

    3. 2025年9月5日 UTC 16:06investigating

      We are continuing to investigate this issue.

    4. 2025年9月5日 UTC 16:06investigating

      We are currently investigating this issue.

    Users Across All Deployments Encountering Unexpected Error

    开始时间 2022年9月30日 UTC 19:26 · 0m

    Outage严重事件
    1. 2025年9月5日 UTC 16:06investigating

      We are currently in the process of investigating a site access issue which is blocking users on most deployments across Roadmunk. Our team will be updating users via the Status page with more details shortly as our engineering team continues their investigation.

    2. 2025年9月5日 UTC 16:06resolved

      Thank you for your patience and apologies for any inconvenience! Our team has confirmed that all deployments are once again accessible and that this issue has been resolved. If you are still running into any issues, please don't hesitate to reach out to [email protected] and we will be happy to assist. Hope you have a wonderful weekend and happy roadmapping!

    3. 2025年9月5日 UTC 16:06identified

      A fix has been rolled out and is propagating across deployments - we will update to resolved once all deployments have resumed expected behaviour.

    504 Errors Reported in Roadmunk

    开始时间 2022年8月3日 UTC 15:15 · 0m

    Outage严重事件
    1. 2025年9月5日 UTC 16:06resolved

      Thank you for your patience! Our team has resolved this issue and are currently monitoring to ensure that there are no residual effects or impact. If you are still seeing errors when trying to access Roadmunk following this fix, please try refreshing the page - any ongoing issues can be reported to our team via [email protected]. Our apologies again for any inconvenience this may have caused and we're happy to have things back up and running for you. Hope you have a wonderful day and happy roadmapping!

    2. 2025年9月5日 UTC 16:06identified

      Our team is still in the process of resolving this issue and are anticipating restored service soon. We'll keep you posted with any further updates as they're brought to our team. Thank you for your continued patience and our apologies once again for this inconvenience.

    3. 2025年9月5日 UTC 16:06identified

      We are currently in the process resolving an issue which has caused 504 errors to appear for users attempting to access the application. The root cause has been located and we will keep you posted with updates as our team continues their work to restore access. Our most sincere apologies for this roadblock and we hope to be back up shortly.

    Identified Issue on Roadmunk Application

    开始时间 2022年5月18日 UTC 19:12 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06resolved

      Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

    2. 2025年9月5日 UTC 16:06identified

      Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support

    Investigating Errors in Roadmunk Application

    开始时间 2022年4月13日 UTC 13:13 · 0m

    Outage严重事件
    1. 2025年9月5日 UTC 16:06resolved

      Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

    2. 2025年9月5日 UTC 16:06investigating

      Hi there, Things aren't working quite as expected! We're experiencing an elevated level of errors and are currently looking into the issue. Thanks for your patience, we will certainly keep you posted! Roadmunk Support

    Identified Issue on Roadmunk Application

    开始时间 2022年4月8日 UTC 19:22 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06identified

      Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support

    2. 2025年9月5日 UTC 16:06resolved

      Hi there, Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

    Identified Issue on Roadmunk Application

    开始时间 2022年3月30日 UTC 22:39 · 0m

    Issues轻微事件
    1. 2025年9月5日 UTC 16:06resolved

      Good news! We were able to make the necessary changes to restore expected functionality within the Roadmunk application. Everything is operating as normal. Thank you so much for your patience. Happy roadmapping, Roadmunk Support

    2. 2025年9月5日 UTC 16:06identified

      We are continuing to work on a fix for this issue.

    3. 2025年9月5日 UTC 16:06identified

      Hi there, We've identified an issue and are currently looking further into a solution. Our sincere apologies about this. We will update you once a fix is identified. Appreciate your patience! Roadmunk Support