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    Rubrik 中断历史

    51 Rubrik incidents · 2022年12月 — official updates, affected components, duration and resolution details.

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    Error Accessing RSC UI

    开始时间 2026年8月6日 UTC 13:51 · 1d 21h

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2026年8月6日 UTC 13:51investigating

      RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors / slowness while accessing RSC UI Workaround: None at this time. Incident Start Time: 08/06/2026 05:30 AM UTC Our engineering team is actively investigating to identify this issue.

    2. 2026年8月6日 UTC 17:13investigating

      We have identified that this issue also affects Jobs, in addition to the RSC UI. Jobs may start later than scheduled, take longer than expected to complete, or accumulate in a backlog. Our engineering team continues to investigate.

    3. 2026年8月6日 UTC 20:39monitoring

      We have applied a mitigation and are monitoring the results.

    4. 2026年8月7日 UTC 00:05monitoring

      The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues.

    5. 2026年8月7日 UTC 19:35monitoring

      We are continuing to monitor for any further issues.

    6. 2026年8月8日 UTC 10:57resolved

      This incident has been resolved.

    Error Accessing RSC UI

    开始时间 2026年2月27日 UTC 23:09 · 1h 24m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2026年2月27日 UTC 23:09investigating

      RSC Login is experiencing degraded availability in EU-2 region Symptom(s): Users are experiencing errors while attempting to log in to RSC Workaround: None at this time. Incident Start Time: 02/27/2026 10:24 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2026年2月28日 UTC 00:21monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月28日 UTC 00:33resolved

      This incident has been resolved.

    RSC Degraded Availability

    开始时间 2025年11月30日 UTC 22:23 · 1h 15m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年11月30日 UTC 22:23investigating

      Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Some users might experience errors while accessing RSC UI. Incident Start Time: 11/30/2025 6:40 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

    2. 2025年11月30日 UTC 23:05monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月30日 UTC 23:39resolved

      This incident has been resolved.

    Error Accessing RSC UI

    开始时间 2025年11月19日 UTC 09:49 · 1h 1m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年11月19日 UTC 09:49investigating

      RSC UI is experiencing degraded availability in EU-2 region Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 11/19/2025 08:40 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025年11月19日 UTC 10:09monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年11月19日 UTC 10:50resolved

      This incident has been resolved.

    Cloud Native Protection for AWS Experiencing Degraded Availability

    开始时间 2025年10月20日 UTC 09:48 · 1h 12m

    Outage重大事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025年10月20日 UTC 09:48investigating

      We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

    2. 2025年10月20日 UTC 09:55monitoring

      AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

    3. 2025年10月20日 UTC 11:00resolved

      This incident has been resolved.

    Error Accessing RSC UI

    开始时间 2025年9月30日 UTC 15:28 · 1h 8m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年9月30日 UTC 15:28investigating

      RSC UI is experiencing degraded availability Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 09/30/2025 02:15 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025年9月30日 UTC 15:52monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年9月30日 UTC 16:36resolved

      This incident has been resolved.

    RSC degraded availability

    开始时间 2025年6月14日 UTC 00:15 · 1h 38m

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025年6月14日 UTC 00:15investigating

      Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Users experiencing errors while accessing RSC UI. Workaround: None at this time. Incident Start Time: 11:29 PM UTC

    2. 2025年6月14日 UTC 01:37identified

      The issue has been identified and a fix is being implemented.

    3. 2025年6月14日 UTC 01:43monitoring

      We are starting to see signs of recovery and working on further mitigation to bring the service back to normal operating state.

    4. 2025年6月14日 UTC 01:54resolved

      This incident has been resolved.

    Rubrik Security Cloud degraded availability

    开始时间 2025年6月12日 UTC 18:55 · 3h 45m

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025年6月12日 UTC 18:55investigating

      We have noticed degraded availability for Rubrik Security Cloud. We are currently investigating the issue. Symptoms: We are still investigating the scope of the issue. Incident Start Time: 06/12/2025 05:59 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

    2. 2025年6月12日 UTC 19:15identified

      Our upstream provider, Google Cloud, is experiencing an issue which impacts multiple products within Rubrik Security Cloud.

    3. 2025年6月12日 UTC 20:57monitoring

      Rubrik Security Cloud services are recovering. We are actively monitoring the status updates from Google Cloud.

    4. 2025年6月12日 UTC 22:40resolved

      This incident has been resolved.

    Rubrik Security Cloud degraded login availability

    开始时间 2025年5月29日 UTC 19:03 · 0m

    Pending
    受影响的组件
    Rubrik Security CloudRubrik Security Cloud
    1. 2025年5月29日 UTC 19:03resolved

      Rubrik Security Cloud login experienced degraded availability in the AU-1 and JP-1 region. Symptom(s): Users might not have been able to login Workaround: None at this time. Incident Start Time: 05/29/2025 5:47 PM UTC Incident End Time: 05/29/2025 6:49 PM UTC The issue has been resolved.

    Error Accessing RSC UI

    开始时间 2025年4月8日 UTC 12:47 · 2h 18m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年4月8日 UTC 12:47identified

      RSC UI is experiencing is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 04/08/2025 10:45 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025年4月8日 UTC 13:37monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年4月8日 UTC 15:05resolved

      This incident has been resolved.

    Error Accessing RSC UI

    开始时间 2025年2月13日 UTC 14:35 · 35m

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2025年2月13日 UTC 14:35identified

      RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2025年2月13日 UTC 14:36identified

      We are continuing to work on a fix for this issue.

    3. 2025年2月13日 UTC 14:55monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年2月13日 UTC 15:11resolved

      This incident has been resolved.

    RSC is experiencing login degradation.

    开始时间 2025年1月10日 UTC 13:57 · 37m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年1月10日 UTC 13:57investigating

      Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

    2. 2025年1月10日 UTC 14:01identified

      The issue has been identified and a fix is being implemented.

    3. 2025年1月10日 UTC 14:25monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年1月10日 UTC 14:35resolved

      The incident has been resolved.

    RSC is experiencing login degradation

    开始时间 2025年1月9日 UTC 15:02 · 52m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2025年1月9日 UTC 15:02investigating

      Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

    2. 2025年1月9日 UTC 15:21identified

      The issue has been identified and a fix is being implemented.

    3. 2025年1月9日 UTC 15:36monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年1月9日 UTC 15:54resolved

      The incident has been resolved.

    RSC is experiencing login degradation.

    开始时间 2024年10月11日 UTC 05:00 · 0m

    Pending
    1. 2024年10月11日 UTC 05:57resolved

      Users might have experienced login failures and the issue has been resolved. Incident Start Time: 11/10/2024 05:02 AM UTC Incident End Time: 11/10/2024 05:40 AM UTC

    Cloud Native Protection for Azure Experiencing Degraded Availability

    开始时间 2024年6月20日 UTC 13:43 · 5h 26m

    Outage重大事件
    1. 2024年6月20日 UTC 13:43identified

      There is an ongoing outage on Azure in the US East region, as a result of this outage Indexing, Archival and Recovery from Archived snapshots might fail for Azure Snappables Please refer to the following link for more details on the Azure outage: https://x.com/azuresupport/status/1803648742223974649?s=46&t=lWDlRmFRgFlJUNa7RGGNSA Symptoms: Jobs related to Azure snappables might fail. Incident Start Time: 06/20/2024 04:39  AM UTC Workaround: None at this time. We are monitoring the situation as Azure continues to remediate the impact across their services.

    2. 2024年6月20日 UTC 15:52monitoring

      We are closely monitoring status of the issue from AzureSupport.

    3. 2024年6月20日 UTC 19:08monitoring

      We are continuing to monitor for any further issues.

    4. 2024年6月20日 UTC 19:08resolved

      This incident has been resolved.

    Error Accessing RSC UI

    开始时间 2024年4月25日 UTC 17:40 · 3h 30m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2024年4月25日 UTC 17:40investigating

      Rubrik Security Cloud UI is experiencing degraded availability for region US-2. Symptom(s): Some users may experience errors while accessing the RSC UI. Workaround: None at this time. Incident Start Time: 4/25/2024 We are still working on the fix.

    2. 2024年4月25日 UTC 18:28identified

      The issue has been identified and a fix is being implemented.

    3. 2024年4月25日 UTC 19:33monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年4月25日 UTC 21:11resolved

      This incident has been resolved.

    RSC outage for EU-1

    开始时间 2024年3月11日 UTC 10:56 · 1h 35m

    Issues轻微事件
    受影响的组件
    Rubrik Security Cloud
    1. 2024年3月11日 UTC 10:56investigating

      RSC is experiencing an outage for EU-1. Symptom(s): Users might see errors while accessing RSC UI and Compliance might be affected. Workaround: None at this time. Incident Start Time: 03/11/2024 10:24 AM UTC Our engineering team is actively investigating to resolve this issue.

    2. 2024年3月11日 UTC 11:15identified

      Our engineering team has identified the issue and is working towards a resolution.

    3. 2024年3月11日 UTC 11:53monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年3月11日 UTC 12:30resolved

      This incident has been resolved.

    Error Accessing NAS Cloud Direct UI

    开始时间 2024年1月23日 UTC 22:45 · 2h 38m

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2024年1月23日 UTC 22:45investigating

      The RSC UI for NAS Cloud Direct is experiencing degraded availability. Symptom(s): NAS Cloud Direct UI pages are not loading properly. Workaround: None at this time. Incident Start Time: 01/23/2023 10:46:00 AM UTC Our engineering team is currently investigating the issue.

    2. 2024年1月23日 UTC 23:28monitoring

      The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. We apologize for any inconvenience this may have caused and thank you for your patience as we worked to resolve the issue.

    3. 2024年1月24日 UTC 01:23resolved

      The issue with the NAS Cloud Direct UI has been resolved for all affected users as of Tuesday, 2024-01-23 23:48:00 UTC. We thank you for your patience while we worked on resolving the issue.

    Error Accessing RSC UI

    开始时间 2024年1月17日 UTC 22:32 · 3h 12m

    Issues轻微事件
    受影响的组件
    Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud
    1. 2024年1月17日 UTC 22:32identified

      RSC UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 1/17/2023 We are still working on the fix.

    2. 2024年1月17日 UTC 22:59monitoring

      We deployed a fix and are actively monitoring the issue.

    3. 2024年1月18日 UTC 00:42monitoring

      We have deployed the fix to production.

    4. 2024年1月18日 UTC 01:43resolved

      This incident has been resolved.

    Degraded Performance in Azure Replication, Indexing and Archival Jobs

    开始时间 2023年12月12日 UTC 12:31 · 3d 13h

    Issues轻微事件
    1. 2023年12月12日 UTC 12:31investigating

      We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

    2. 2023年12月12日 UTC 12:56investigating

      We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue. Symptoms: These jobs would be failed or stuck Incident Start Time: 12/12/2023 1 AM PST

    3. 2023年12月12日 UTC 17:32investigating

      Our engineering team continues to investigate the issue. We will provide an update soon.

    4. 2023年12月13日 UTC 11:19identified

      The engineering team has identified a potential mitigation and is working to implement it.

    5. 2023年12月15日 UTC 08:19monitoring

      The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.

    6. 2023年12月16日 UTC 01:33resolved

      The incident has been resolved. We thank you for your patience while we worked on resolving the issue.