Home
/
Status
/
Service
Cloud protection and licensing solutions for secure access to sensitive data.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 54m ago
18
Components
0
Active incidents
1
Maintenance
25%
90d uptime
Classic - Authentication Services Incident
May 6, 4:51 PM
Normalized official status-page data for incidents, maintenance, components, and history.
25%
Known uptime
4 known history days
18
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
51
Maintenance windows
1 active or scheduled
Components with the most recent status-page events.
Admin Consoles
Operational
Admin Consoles
Operational
Admin Consoles
Operational
Authentication Services
Operational
Authentication Services
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
2
outage days
1
maintenance days
86
unknown days
Latest outages and degradations detected from the official status page.
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)
The Problem with the “Push OTP” has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021002)
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021003)
This incident has been resolved.
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021002)
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=60783cd4dbc704949cea983cca9619b4&sysparm_article=KB0021003)
Scheduled and completed maintenance windows are separated from incidents.
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA US region only on June 28th with a window of 06:00-08:00 UTC. What does this mean for STA US region customers? Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the US Service zone. Taking this proactive step will minimize disruptions during the downtime of the STA US primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
This change was rolled back mid-flight due to anomalies detected during testing and field reports of unexpected behaviour.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
During pre-maintenance validation, we identified some risk in the upcoming change and as such we have decided to refactor the change and will reschedule at a later date.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Safenet Trusted Access Euus status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.safenetid.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 18 of 18 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Classic Service Zone | Operational | Group | Not recorded |
EU Service Zone | Operational | Group | Not recorded |
US Service Zone | Operational | Group | Not recorded |
Authentication Services RADIUS Service including VPN, SAML & OIDC Service, Auth Nodes, Policy and Risk Engine | Operational | Component | Not recorded |
Authentication Services RADIUS Service including VPN, SAML and OIDC Service, Auth Nodes, Policy and Risk Engine | Operational | Component | Not recorded |
Authentication Services RADIUS Service including VPN, SAML & OIDC Service, Auth Nodes, Policy and Risk Engine | Operational | Component | Not recorded |
Admin Consoles Token Management Console, Access Management Console | Operational | Component | Not recorded |
Admin Consoles Token Management Console, Access Management Console | Operational | Component | Not recorded |
Admin Consoles Token Management Console, Access Management Console | Operational | Component | Not recorded |
End User Services Self-Service, Self-Enrollment, User Portal | Operational | Component | Not recorded |
End User Services Self-Service, Self-Enrollment, User Portal | Operational | Component | Not recorded |
End User Services Self-Service, Self-Enrollment, User Portal | Operational | Component | Not recorded |
Push Delivery Push OTP Service | Operational | Component | Not recorded |
Push Delivery Push OTP Service | Operational | Component | Not recorded |
Push Delivery Push OTP Service | Operational | Component | Not recorded |
Management SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services | Operational | Component | Not recorded |
Management SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services | Operational | Component | Not recorded |
Management SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Safenet Trusted Access Euus is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
