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Cloud protection and licensing solutions for secure access to sensitive data.
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial maintenance active
STA Classic Fail Back to Primary Site — We will be failing back to the STA Classic Primary site on Thursday, 29 October 2026, between 21:00 UTC - 22:00 UTC. There may be a brief moment of service degradation during the failover process; however, services are expected to normalize within 3-7 minutes. Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=9ed9c21647114e10eefd66ebd36d43ad&sysparm_article=KB0028408 . Refer to the downloadable file for details. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Official provider statusOfficial maintenance completed
CANCELED - STA Classic Backend Maintenance. — This activity was cancelled
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 8h 13m | Yes | Unknown | ||
| 1h 39m | Yes | Major | ||
| 48m | Yes | Minor | ||
| 14m | Yes | Major | ||
| 11m | Yes | Minor | ||
| 5m | Yes | Major | ||
| 30m | Yes | Minor | ||
| 11m | Yes | Unknown |
Uptimus 通过官方状态源监控 Safenet Trusted Access Euus,并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 21 个受监控组件、66 个事件、59 个维护窗口和 15 天已知历史。
Uptimus 是独立监控服务,与 Safenet Trusted Access Euus 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Safenet Trusted Access Euus 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 66 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Classic - All Services are Down”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Safenet Trusted Access Euus 的 21 个组件: Authentication Services, Authentication Services, Authentication Services, Support Ticketing System。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
Planned work published by the official provider.
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA EU region on 31 October, 2026 between 01:00 UTC-03:00 UTC What does this mean for STA EU region customers? Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the EU Service zone. Taking this proactive step will minimize disruptions during the downtime of the STA EU primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at: https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Started 2026年10月31日 UTC 01:00 · Ongoing
We will be failing back to the STA Classic Primary site on Thursday, 29 October 2026, between 21:00 UTC - 22:00 UTC. There may be a brief moment of service degradation during the failover process; however, services are expected to normalize within 3-7 minutes. Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=9ed9c21647114e10eefd66ebd36d43ad&sysparm_article=KB0028408 . Refer to the downloadable file for details. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Started 2026年10月29日 UTC 21:00 · Ongoing
This activity was cancelled
Started 2026年10月24日 UTC 03:30 · Resolved 2026年10月27日 UTC 21:34
The scheduled maintenance has been completed.
Started 2026年10月3日 UTC 02:00 · Resolved 2026年10月3日 UTC 04:00
The scheduled maintenance has been completed.
Started 2026年8月30日 UTC 01:00 · Resolved 2026年8月30日 UTC 03:00
The scheduled maintenance has been completed.
Started 2026年8月22日 UTC 04:30 · Resolved 2026年8月22日 UTC 06:30
The scheduled maintenance has been completed.
Started 2026年7月26日 UTC 01:00 · Resolved 2026年7月26日 UTC 03:00
The scheduled maintenance has been completed.
Started 2026年6月29日 UTC 20:00 · Resolved 2026年6月29日 UTC 23:00
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Safenet Trusted Access Euus 的社区中断报告 | 已包含 | 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
| Safenet Trusted Access Euus 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
The current official status of Safenet Trusted Access Euus cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Safenet Trusted Access Euus in the last 24 hours. Last official check: .
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