[NA/APPS]-不健康应用率提高
Issues轻微事件
- investigating
我们的小组目前正在调查这一问题的根源.
- monitoring
我们的监测系统报告所有失败的应用都是健康的。 我们将继续积极主动地进行监测.
- resolved
有好消息吗? 事情应该会恢复正常的 如果还有问题请告诉我们 非常感谢你的耐心 当我们努力解决这个问题.
自动翻译自官方事件更新。
52 Sashido incidents · 2023年12月 — official updates, affected components, duration and resolution details.
我们的小组目前正在调查这一问题的根源.
我们的监测系统报告所有失败的应用都是健康的。 我们将继续积极主动地进行监测.
有好消息吗? 事情应该会恢复正常的 如果还有问题请告诉我们 非常感谢你的耐心 当我们努力解决这个问题.
自动翻译自官方事件更新。
目前我们正面临一个影响欧盟区域Parse服务器外出交易电子邮件的问题。 我们的电子邮件发送提供商Amazon SES暂时暂停了从我们的一个生产区发送,同时他们审查异常的发送活动. 因此,一些电子邮件,如账户通知,核实邮件,密码重置器,以及其他交易信件可能会被延迟或不交付. 我们的系统仍在运作,目前没有迹象表明客户数据受到影响。 我们正在与AWS一起积极调查这一问题并审查我们的电子邮件基础设施。 恢复正常的电子邮件发送是我们的最高优先事项。 一旦掌握更多信息,我们将提供另一个最新情况.
我们继续积极努力解决影响欧盟区域Parse服务器的交易性电子邮件发送中断问题。 我们正与亚马逊AWS一起调查异常发送活动的来源, 我们目前的重点不仅在于恢复正常服务,而且在于查明根源和确保问题不再发生。 调查所花费的时间比我们最初预期的要长,我们知道,交易邮件的发送,包括账户核实,密码重置,通知,以及其他应用电子邮件,对我们的一些客户业务可能至关重要. 如果这起事件对您的生产申请或业务有重大影响,请联系我们的客户成功团队,地址:[email protected] 我们将直接与你们合作,在与AWS的调查继续进行的同时,评估并在可能的情况下提供另一种电子邮件传送解决方案。 我们的剖析服务器基础设施和应用程序仍在运作,目前没有迹象表明客户数据受到影响。 我们对长时间的干扰表示歉意并赞赏你耐心地与原子能机构合作,以充分解决这一问题。 一旦我们取得有意义的进展,我们将提供另一个最新情况.
我们已查明异常发送活动的来源, 我们的小组已经开始实施必要的纠正措施并改进安全。 一旦这些变化完成,我们将验证受影响的系统,以确保这一问题得到充分解决,并确保正常发送能够安全恢复。 此次验证后,我们将与亚马逊AWS协调,以完成审查并恢复外出交易邮件发送. 调查和补救过程比我们原先预期的时间要长,我们理解,交易邮件——包括账户核查、密码重新发送、通知和其他应用电子邮件——可能对一些客户的企业至关重要。 如果这起事件严重影响了您的生产申请或业务,请联系我们的支援小组。 我们将直接与你们合作,在完成最后补救和AWS审查的同时,评估并在可能的情况下提供另一种电子邮件传送解决方案。 我们的剖析服务器基础设施和应用程序仍在运作,目前没有迹象表明客户数据受到影响。 我们赞赏你的耐心,并将在补救和鉴定进程进一步取得进展后立即提供另一个最新情况.
Amazon AWS恢复了对受影响的SES账户的发送访问,交易邮件发送现在又开始运行。 我们已核实电子邮件已成功发送,并将继续密切监测基础设施和发送活动,以确保服务保持稳定。 此时,我们认为立即解决了服务中断问题,而监测工作将继续作为额外的预防措施来进行。 感谢你在整个事件中的耐心和理解.
交易电子邮件的发送仍在运作,我们继续密切监测最近补救工作之后的基础设施。 作为我们采取的额外安全措施的一部分,我们目前看到少数假阳性影响一些合法的客户申请活动。 我们正在不断审查这些案件并尽快进行调整,以尽量减少任何影响,并确保客户申请继续正常运作。 我们想感谢所有报告出乎意料行为的客户,你们的报告非常有助于我们迅速查明和处理这些案件。 我们还赞赏你的耐心和理解,同时我们继续加强对我们基础设施的保护。 在某些情况下,我们的保障措施可能暂时比必要的限制更严格,但我们的优先事项是保护平台,并最终保护我们客户在平台上运行的应用程序和企业。 我们将继续密切监测局势,并作必要的调整.
这一事件已经得到解决.
自动翻译自官方事件更新。
We're experiencing an increased rate of unhealthy applications. Currently we are looking into the issue.
We are currently experiencing connectivity issues affecting part of our infrastructure hosted in the FR-PAR datacenter region. Our datacenter provider, Scaleway, has confirmed an ongoing network incident in the same region. According to their latest update, the issue is related to a power problem inside the datacenter, and most services have already recovered while their teams continue working on the remaining affected systems. Some users may experience intermittent connectivity issues, increased latency, or temporary service interruptions. Our team is actively monitoring the situation and will continue to follow Scaleway’s recovery progress closely. We will provide another update as soon as we have more information or once the situation is fully stabilized. Provider incident: https://status.scaleway.com/incidents/qkj49g6g3ykp
A fix has been implemented and we are monitoring the results.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
We're experiencing an increased rate of applications health errors currently looking into the issue.
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
The incident is resolved. Apologies for this connection blip. Thank you as always for sticking with us, we really appreciate it.
Our team is currently investigating the root cause of the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.
We're experiencing an increased rate of applications health errors currently looking into the issue.
The issue has been identified and a fix is being implemented.
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.
We are currently experiencing an issue where builds and deployments are completing successfully at the infrastructure level, but are not being correctly reflected in the Dashboard for some applications. This appears to be a synchronization issue affecting the Dashboard visibility layer only. There is no impact on the actual build or deployment processes. Our team is actively investigating the root cause.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team is currently investigating the root cause of the issue
We have identified and mitigated the immediate issue affecting multiple hypervisors. The platform is currently stable. We are continuing to investigate the underlying cause of the unusual hardware behavior to ensure long-term reliability. At this stage, there is no active impact, but we are monitoring closely and will share further updates as we learn more.
We continue to monitor the situation closely following the mitigation of the issue affecting multiple hypervisors. The platform remains stable following the applied mitigation. We are continuing to monitor the situation closely and investigate the root cause of the unusual hardware behavior. If you notice anything unexpected or experience any issues, please contact our support team immediately. Our team is actively investigating the underlying cause to ensure long-term reliability.
We continue to monitor the situation closely and investigate the underlying cause. As shared previously, we will provide the next update on this status page as soon as we have any significant new information.
After 10 days with no further anomalies observed, we are closing this incident. Over the course of the remediation, we fully replaced 100% of our database hardware infrastructure in Europe. This included a significant number of migrations, reconfigurations, and coordinated infrastructure changes performed across the platform. The work required a major effort from our engineering team and was executed with a strong focus on maintaining platform stability and minimizing customer-facing impact. Since completion, the platform has remained stable, and the affected services are now running on new and improved hardware. We will continue to monitor the environment closely, but at this stage the incident is considered resolved.
We're experiencing an increased rate of applications health errors currently looking into the issue.
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
We're experiencing an increased rate of applications health errors currently looking into the issue.
All applications have returned to healthy state. We will continue to monitor the situation.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
Our team is currently investigating the root cause of the issue.
All applications have returned to healthy state. We will continue to monitor the situation.
We have some good news to share! Everything is now looking clear from our side and all users should be able to work with their applications without any interruptions. Please let us know at [email protected] if you are still experiencing problems. We apologize for disrupting your day and thank you for your patience.
We're experiencing an increased rate of applications health errors currently looking into the issue.
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
Our team is currently investigating the root cause of the issue.
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
We're experiencing an increased rate of applications health errors currently looking into the issue.
We’ve identified the cause of the increased application errors. The issue originates from our data center provider, who is currently experiencing an outage impacting network and compute stability. Our platform remains operational, but some requests may continue to fail intermittently until the provider resolves the incident. You can follow their official updates here: https://bare-metal-servers.status-ovhcloud.com/incidents/9y4sd9ly0lqb We’ll continue to monitor and update as the situation evolves.
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
We're experiencing an increased rate of applications health errors currently looking into the issue.
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
We have some good news to share! Everything is now looking clear from our side and all users should be able to work with their applications without any interruptions. Please let us know at [email protected] if you are still experiencing problems. We apologize for disrupting your day and thank you for your patience.
Our team is currently investigating the root cause of the issue.
A fix has been implemented and we are monitoring the results.
Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.
We are currently investigating this issue.
We’ve identified that the ongoing connectivity issues
We’ve identified that the ongoing connectivity issues affecting some services in our North America datacenter are due to scheduled maintenance on the vRack network infrastructure by OVHcloud. - Maintenance window: Oct 28, 2025, 08:00–10:00 UTC - Impact: Intermittent or total loss of vRack connectivity during the maintenance period. - Current state: Maintenance is still in progress on OVH’s side. - Reference: https://network.status-ovhcloud.com/incidents/pc33ftfc2xxq We are actively monitoring the situation and will update once connectivity is fully restored. Thank you for your patience and understanding.
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
Our team is currently investigating the root cause of the issue.
All applications have returned to healthy state. We will continue to monitor the situation.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
We're experiencing an increased rate of applications health errors currently looking into the issue.
Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.
Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.
We're experiencing an increased rate of unhealthy applications. Currently we are looking into the issue.
All applications have returned to healthy state. We will continue to monitor the situation.
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.