Savvas 中断历史

1. 2026年10月27日 UTC 20:33identified

   与Savvas Studio的链接, 我们的小组正在审查这一问题,并努力寻找恢复准入的解决办法.

自动翻译自官方事件更新。

1. 2026年10月23日 UTC 14:36investigating

   我们的教师自我登记服务目前无法使用。 我们的团队将尽快恢复服务.

2. 2026年10月27日 UTC 19:57identified

   这一问题已经确定,一个解决办法正在实施之中.

3. 2026年10月28日 UTC 02:07resolved

   这一事件已经得到解决.

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1. 2026年9月25日 UTC 17:29investigating

   我们的团队正在调查一个可能间歇地阻止用户访问任务的问题. 我们正在调查此事,并将提供最新资料。 如果用户遇到任何问题,我们建议执行一个缓存,以解决这个问题。 这可以通过在受影响的页面上点击 Ctrl + Shift + R(Windows/Linux)或 Cmd + Shift + R(Mac)来实现.

2. 2026年9月25日 UTC 19:32resolved

   我们的团队已经纠正了这个问题.

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1. 2026年9月23日 UTC 23:53investigating

   先前向图书馆报告但未加载的问题已经解决, 在这一问题得到解决之前,要了解已经分享的内容,还有一种办法。 如果收到错误:“对不起,出事了。 请稍后再来。” 然后在浏览器地址栏上粘贴此特定的 Savvas 实现 url: https://www.savvasrealize.com/dashboard/myLibrary/sharedWithMe?locale=en 这将允许用户在会话中恢复所有活动.

2. 2026年9月24日 UTC 03:55resolved

   这一事件已经得到解决.

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1. 2026年9月23日 UTC 15:59monitoring

   一些用户可能看到在我的图书馆以及Savvas Information内可能的其他地方有内容加载的间歇性问题。 如果用户遇到任何问题,我们建议执行一个缓存,以解决这个问题。 这可以通过在受影响的页面上点击 Ctrl + Shift + R(Windows/Linux)或 Cmd + Shift + R(Mac)来实现. 我们的团队正在努力解决这个问题,以便不需要任何缓存清理.

2. 2026年9月23日 UTC 23:51resolved

   这一事件已经得到解决.

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1. 2026年8月28日 UTC 18:38resolved

   我们短暂地经历了一个用户经历缓慢并无法加载类的问题. 各小组立即查明了问题的根源,问题现已解决。 我们对此可能造成的不便表示歉意。 - Savvas平台管理小组

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1. 2026年8月12日 UTC 22:03investigating

   使用数学数字练习任务的师生在打开某些项目时可能会间歇地看到警示通知. 使用可以关闭警报,继续前进. 我们正在努力尽快纠正这种情况.

2. 2026年8月15日 UTC 16:28resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年6月8日 UTC 12:56investigating

   We are aware and actively working to resolve issues with the Realize log in, Assessment Mastery Report, and Realize Admin Reports.

2. 2026年6月8日 UTC 13:42investigating

   The issue is resolved.

3. 2026年6月8日 UTC 13:42investigating

   Reports are now running as expected.

4. 2026年6月8日 UTC 13:46resolved

   This incident has been resolved.

1. 2026年6月8日 UTC 12:50investigating

   Users may be experiencing intermittent issues in Realize. Our teams are actively investigating the issue.

2. 2026年6月8日 UTC 13:46resolved

   This issue has been resolved.

1. 2026年5月8日 UTC 18:43investigating

   Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.

2. 2026年5月8日 UTC 18:46investigating

   We are continuing to investigate this issue.

3. 2026年5月8日 UTC 21:59identified

   The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.

4. 2026年5月8日 UTC 22:32resolved

   This issue has been resolved.

1. 2026年2月24日 UTC 15:11identified

   Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.

2. 2026年2月24日 UTC 15:27identified

   A fix has been deployed for Exams. Quizzes are still unavailable.

3. 2026年2月24日 UTC 15:44monitoring

   A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.

4. 2026年2月24日 UTC 15:53resolved

   This incident has been resolved.

1. 2026年2月10日 UTC 21:58resolved

   Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.

1. 2026年1月23日 UTC 17:59investigating

   Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.

2. 2026年1月23日 UTC 18:41resolved

   This incident has been resolved.

1. 2025年12月19日 UTC 16:24identified

   Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.

2. 2025年12月19日 UTC 21:53resolved

   This incident has been resolved.

1. 2025年12月3日 UTC 18:01investigating

   Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.

2. 2025年12月3日 UTC 18:26investigating

   We are continuing to investigate this issue.

3. 2025年12月3日 UTC 19:00resolved

   This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.

1. 2025年11月18日 UTC 14:09investigating

   Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.

2. 2025年11月18日 UTC 18:37resolved

   This incident has been resolved.

1. 2025年10月23日 UTC 17:57investigating

   Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer

2. 2025年10月23日 UTC 18:37resolved

   We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.

1. 2025年10月20日 UTC 13:46monitoring

   Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.

2. 2025年10月20日 UTC 16:38monitoring

   A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status

3. 2025年10月20日 UTC 22:23monitoring

   The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

4. 2025年10月21日 UTC 01:42resolved

   This incident has been resolved.

1. 2025年9月26日 UTC 22:27identified

   We're currently experiencing an unexpected issue that is preventing course assignments from appearing as expected. Our team is actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience. We'll keep you updated through this channel and will work to resolve this as quickly as possible. -Outlier by Savvas Platform Management Team

2. 2025年9月27日 UTC 17:04resolved

   This incident has been resolved.

1. 2025年9月11日 UTC 16:08investigating

   Savvas Realize users are experiencing slowness when logging in and system instability. Our team is working to resolve this as soon as possible.

2. 2025年9月11日 UTC 16:25monitoring

   A fix for the issue has been implemented and users are able to login to Realize. Our team continues to monitor the application closely.

3. 2025年9月11日 UTC 17:11resolved

   This incident has been resolved.