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    Scrapinghub 中断历史

    56 Scrapinghub incidents · 2024年5月 — official updates, affected components, duration and resolution details.

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    Zyte API – 浏览器渲染的性能降解

    开始时间 2026年9月13日 UTC 14:28 · 4h 50m

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2026年9月13日 UTC 14:28investigating

      我们目前正在调查这一问题.

    2. 2026年9月13日 UTC 15:16monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年9月13日 UTC 19:18resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Zyte API - 性能退化

    开始时间 2026年9月10日 UTC 05:28 · 1d 2h

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2026年9月10日 UTC 05:28investigating

      目前,我们正与Zyte API浏览器Rendering发生性能退化。 使用浏览器Rendering的客户可能会遇到更高的耐用性,失败的请求(520s)或降低成功率. 我们的小组正在积极调查这一问题并努力尽量减少其影响。 一旦获得更多信息,我们将立即提供进一步的最新资料。 我们为不便而道歉,并感谢你的耐心.

    2. 2026年9月10日 UTC 06:28monitoring

      一项固定措施已经执行,我们正在监测结果.

    3. 2026年9月11日 UTC 07:52resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    定期工作安排和部署业绩下降

    开始时间 2026年8月17日 UTC 09:05 · 3h 36m

    Issues轻微事件
    受影响的组件
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Project Deployment
    1. 2026年8月17日 UTC 09:05investigating

      目前,我们正面临定期安排和部署工作的问题。 我们正在调查这个问题,并将随时通知你.

    2. 2026年8月17日 UTC 12:41resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Scrapy Cloud 工作时间安排的退化

    开始时间 2026年7月16日 UTC 09:32 · 7h 37m

    Outage重大事件
    受影响的组件
    Scrapy Cloud - Periodic Job Scheduling
    1. 2026年7月16日 UTC 09:32investigating

      我们正在调查一个问题,即尽管有单位可用,但Scrapy Cloud没有安排工作.

    2. 2026年7月16日 UTC 14:17monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年7月16日 UTC 17:09resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Performance degradation in Periodic jobs scheduling

    开始时间 2026年6月28日 UTC 08:12 · 16h 15m

    Issues轻微事件
    受影响的组件
    Scrapy Cloud - Periodic Job Scheduling
    1. 2026年6月28日 UTC 08:12investigating

      We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

    2. 2026年6月28日 UTC 19:37monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年6月29日 UTC 00:26resolved

      This incident has been resolved.

    Zyte Dashboard is inaccessible

    开始时间 2026年6月27日 UTC 18:56 · 5h 27m

    Pending
    受影响的组件
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageWeb DashboardScrapy Cloud - Project Deployment
    1. 2026年6月27日 UTC 18:56investigating

      We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

    2. 2026年6月27日 UTC 19:56investigating

      We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

    3. 2026年6月27日 UTC 23:37monitoring

      Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

    4. 2026年6月28日 UTC 00:23resolved

      This incident has been resolved.

    Issue Displaying Zyte API Statistics in Web Dashboard

    开始时间 2026年5月19日 UTC 11:43 · 1d 0h

    Issues轻微事件
    受影响的组件
    Web Dashboard
    1. 2026年5月19日 UTC 11:43investigating

      Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

    2. 2026年5月19日 UTC 16:03monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月20日 UTC 12:04resolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    开始时间 2026年4月14日 UTC 08:51 · 21h 2m

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2026年4月14日 UTC 08:51investigating

      We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 2026年4月14日 UTC 09:13identified

      The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

    3. 2026年4月14日 UTC 15:25monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年4月15日 UTC 05:53resolved

      This incident has been resolved.

    Scrapy Cloud Jobs API Issue

    开始时间 2026年2月26日 UTC 03:25 · 5d 5h

    Issues轻微事件
    受影响的组件
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageScrapy Cloud - Project Deployment
    1. 2026年2月26日 UTC 03:25investigating

      We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 2026年2月26日 UTC 04:02investigating

      We are continuing to investigate this issue.

    3. 2026年2月26日 UTC 04:33monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年2月26日 UTC 08:00investigating

      We are currently investigating this issue.

    5. 2026年2月26日 UTC 15:37identified

      The issue has been identified and fix will be released shortly

    6. 2026年3月3日 UTC 08:39resolved

      The issue has been identified and fix will be rolled out soon.

    Zyte API – Performance Degradation

    开始时间 2026年2月12日 UTC 05:08 · 1d 9h

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2026年2月12日 UTC 05:08investigating

      We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 2026年2月12日 UTC 08:57monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月13日 UTC 14:39resolved

      This incident has been resolved.

    Scrapy Cloud Partial Service Outage

    开始时间 2026年1月28日 UTC 17:30 · 0m

    Pending
    1. 2026年1月29日 UTC 03:18resolved

      We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

    Web Dashboard doesn't show Zyte API Stats

    开始时间 2025年12月11日 UTC 08:40 · 7h 8m

    Issues轻微事件
    受影响的组件
    Web Dashboard
    1. 2025年12月11日 UTC 08:40identified

      Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

    2. 2025年12月11日 UTC 09:42monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年12月11日 UTC 15:48resolved

      This incident has been resolved.

    Zyte API Account Suspension

    开始时间 2025年11月14日 UTC 08:09 · 1d 6h

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2025年11月14日 UTC 08:09investigating

      We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

    2. 2025年11月14日 UTC 10:03monitoring

      The incident has been mitigated. The incorrectly suspended account have been unsuspended.

    3. 2025年11月15日 UTC 14:36resolved

      This incident has been resolved.

    AWS issue impacting our services

    开始时间 2025年10月20日 UTC 10:03 · 3h 52m

    Outage重大事件
    受影响的组件
    Support CenterZyte APIWeb Dashboard
    1. 2025年10月20日 UTC 10:03identified

      We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

    2. 2025年10月20日 UTC 10:04identified

      We are continuing to work on a fix for this issue.

    3. 2025年10月20日 UTC 11:20monitoring

      Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

    4. 2025年10月20日 UTC 13:55resolved

      This incident has been resolved.

    Service Degradation for Smart Proxy Manager

    开始时间 2025年10月1日 UTC 11:08 · 1d 0h

    Outage严重事件
    受影响的组件
    Smart Proxy Manager - ResidentialSmart Proxy Manager
    1. 2025年10月1日 UTC 11:08investigating

      We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

    2. 2025年10月1日 UTC 15:32monitoring

      We have deployed a fix and we are currently monitoring the results.

    3. 2025年10月2日 UTC 12:07resolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    开始时间 2025年9月17日 UTC 09:25 · 3h 26m

    Outage重大事件
    受影响的组件
    Zyte API
    1. 2025年9月17日 UTC 09:25investigating

      We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 2025年9月17日 UTC 09:45monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年9月17日 UTC 12:51resolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    开始时间 2025年8月30日 UTC 06:55 · 11h 41m

    Issues轻微事件
    受影响的组件
    Zyte API
    1. 2025年8月30日 UTC 06:55investigating

      We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

    2. 2025年8月30日 UTC 08:23monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年8月30日 UTC 18:36resolved

      This incident has been resolved.

    Delayed Scrapy Cloud jobs start

    开始时间 2025年8月26日 UTC 14:36 · 2d 1h

    Issues轻微事件
    受影响的组件
    Scrapy Cloud - Job Execution and Storage
    1. 2025年8月26日 UTC 14:36investigating

      We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

    2. 2025年8月27日 UTC 06:06monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年8月30日 UTC 15:38resolved

      This incident has been resolved.

    Provisioning issue with new signup for Zyte API

    开始时间 2025年8月21日 UTC 11:18 · 4h 40m

    Issues轻微事件
    受影响的组件
    Web Dashboard
    1. 2025年8月21日 UTC 11:18investigating

      We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

    2. 2025年8月21日 UTC 15:58resolved

      This incident has been resolved.

    Periodic Job Scheduling Issue

    开始时间 2025年8月21日 UTC 03:42 · 1d 10h

    Issues轻微事件
    受影响的组件
    Scrapy Cloud - Periodic Job Scheduling
    1. 2025年8月21日 UTC 03:42investigating

      We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 2025年8月21日 UTC 03:59monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年8月21日 UTC 05:03monitoring

      We are continuing to monitor for any further issues.

    4. 2025年8月22日 UTC 13:51resolved

      This incident has been resolved.