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    Second Life 中断历史

    45 Second Life incidents · 2024年10月 — official updates, affected components, duration and resolution details.

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    反馈门户登录出局

    开始时间 2026年9月1日 UTC 15:51 · 23m

    Issues轻微事件
    受影响的组件
    feedback.secondlife.com
    1. 2026年9月1日 UTC 15:51investigating

      我们正在收到我们的反馈门户(https://feedback.secondlife.com/)上登入问题的报告,目前正在调查这一问题的原因。 我们希望尽快恢复所有用户的接入。 同时,在我们的调查继续进行时,请参看这个情况页.

    2. 2026年9月1日 UTC 16:14resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    第二次生活支助中断

    开始时间 2026年8月23日 UTC 19:06 · 2h 51m

    Outage严重事件
    受影响的组件
    Marketplace PurchasesChat SupportInventoryGroup Text ChatGroup Voice ChatCase Supportmy.secondlife.commarketplace.secondlife.comTeleportssupport.secondlife.comLindeX PurchasesLoginsProfilesRezzingcommunity.secondlife.comL$ TransactionsVoice Chatsecondlife.com
    1. 2026年8月23日 UTC 19:06investigating

      我们目前正在调查我们的支助服务中断的情况。 此时居民可能会遇到在第二人生中访问仪表板的问题,在世界上伐木,以及访问Live Chat或提交支持案件的能力等. 我们对此不便深表歉意。 任何进一步更新.

    2. 2026年8月23日 UTC 19:10investigating

      我们正在继续调查这一问题.

    3. 2026年8月23日 UTC 21:00monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年8月23日 UTC 21:25monitoring

      我们正在继续监测任何其他问题.

    5. 2026年8月23日 UTC 21:57resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    被延迟的每周附加费

    开始时间 2026年7月21日 UTC 14:19 · 23h 23m

    Pending
    1. 2026年7月21日 UTC 14:19investigating

      我们了解到,一些居民没有收到他们的《周报》。 我们正在实施一项纠正措施。 我们正在向所有受影响的居民提供补贴。 请注意这篇文章.

    2. 2026年7月22日 UTC 13:42resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    地区准入困难

    开始时间 2026年7月10日 UTC 16:06 · 5d 5h

    Issues轻微事件
    受影响的组件
    Second Life Release Candidate RegionsSecond Life Main Channel Regions
    1. 2026年7月10日 UTC 16:06investigating

      我们知道一个导致一些地区无法进入的问题,显示了错误信息:"电信失败了. 在试图传送到它们时 未能给予能力 作为临时工作,在多数情况下,已发现恢复受影响地区的准入。 对于内地地区,任何人都可以通过我们的虚拟助手Boxy要求重启一个区域,可在此查阅:https://lindenlab.freshdesk.com/support/home 如果您需要重启一个私人区域,或者您无法通过Boxy完成请求,请联系第二生命支持寻求援助. 我们的工程师正在积极调查这一问题,并正努力尽快执行一项永久决议。 我们为不便而道歉,并感谢你在我们努力解决问题时的耐心.

    2. 2026年7月15日 UTC 22:00resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    地区准入困难

    开始时间 2026年7月5日 UTC 20:20 · 22h 27m

    Issues轻微事件
    受影响的组件
    Second Life Release Candidate RegionsSecond Life Main Channel Regions
    1. 2026年7月5日 UTC 20:20investigating

      居民报告一些地区无法进入,在试图传送时提供"未能授予能力"的错误信息. 如果您遇到这个错误, 已经发现重启区域可以解决问题 。 内地地区可以由所有居民通过援助重新开始,我们可与Boxy聊天(https://lindenlab.freshdesk.com/support/home)。 不过,如果你需要重启一个私人区域或与Boxy有问题,请通过电话、聊天或机票联系支助,我们将提供协助.

    2. 2026年7月6日 UTC 18:47resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    L$ 交易中断

    开始时间 2026年6月25日 UTC 19:39 · 8d 22h

    Outage重大事件
    受影响的组件
    Marketplace Purchasesmarketplace.secondlife.comLindeX PurchasesProcess CreditsL$ Transactions
    1. 2026年6月25日 UTC 19:39investigating

      目前我们正在调查第二生命计费服务的问题,可能包括在Linden交易所(Lindex)购买或出售Linden美元(L$),完成美元交易,从地产商店购买地区,或其他金融交易. 请监控这个博客.

    2. 2026年6月26日 UTC 15:08investigating

      我们目前正在调查一个影响第二人生的L$交易的问题。 目前,居民在这个问题得到解决之前,不应进行或试图进行任何L$交易。 所有L$交易都可能受到影响,包括但不限于市场采购、L$转账和购买、世界采购、物品支付、脚本销售商采购和Skill Gaming。 我们的小组正在积极努力尽快解决这一问题。 一旦这一问题得到解决,我们将审查受影响的交易,并采取任何必要的步骤加以解决。 我们为不便而道歉,并感谢你在我们努力恢复正常服务时的耐心.

    3. 2026年6月26日 UTC 16:35monitoring

      已经针对影响L$交易的问题采取了补救措施,我们目前正在监测这一情况。 居民应开始看到L$交易恢复正常,包括采购市场、L$转账和购买、世界采购、物品付款、脚本销售商采购和技能游戏。 我们将继续审查这一问题的影响,并采取一切必要措施处理以前受影响的交易。 谢谢你的耐心 在我们的团队继续监视.

    4. 2026年6月26日 UTC 18:54monitoring

      我们正在继续监测任何其他问题.

    5. 2026年6月26日 UTC 20:04monitoring

      已经实施了一个固定办法,使L$交易能够继续下去。 目前,我们仍在审查一项决议,以纠正先前发生的交易。 居民应开始看到L$交易恢复正常,包括采购市场、L$转账和购买、世界采购、物品付款、脚本销售商采购和技能游戏。 我们将继续审查这一问题的影响,并采取一切必要措施处理以前受影响的交易。 目前没有从实际交易中退款或交付L$。 一旦我们知道更多情况,我们将在这里提供最新情况。 谢谢你的耐心 在我们的团队继续监视.

    6. 2026年6月29日 UTC 13:22monitoring

      目前,L$交易已经上市,并按预期行事。 任何新的交易都不应受上个问题的影响;但是,目前,我们仍在审查一项决议,以纠正以前发生的交易。 我们将继续审查这一问题的影响,并采取一切必要措施处理以前受影响的交易。 目前没有从实际交易中退款或交付L$。 一旦我们知道更多情况,我们将在这里提供最新情况。 谢谢你的耐心 在我们的团队继续监视.

    7. 2026年7月2日 UTC 14:18monitoring

      我们已开始为受影响的交易发放退款。 退款将分阶段发放,直到所有受影响的交易得到处理。 目前,我们没有估计的完成日期,因为即将到来的周末可能会影响处理时间。 一旦获得更多信息,我们将分享更多最新情况。 我们赞赏你在努力完成这一进程时的耐心和理解.

    8. 2026年7月4日 UTC 18:38resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Unscheduled Name Change Maintenance

    开始时间 2026年6月18日 UTC 16:35 · 29m

    Issues轻微事件
    受影响的组件
    secondlife.com
    1. 2026年6月18日 UTC 16:35identified

      We are currently performing unscheduled maintenance on the Second Life Name Change services. During this maintenance, some Residents may be unable to complete a name change or may receive an error when attempting to use the service. We estimate this maintenance will last approximately 45-75 minutes. We apologize for the inconvenience and appreciate your patience while we work towards a resolution. For any issues after maintenance has ended, please submit a support ticket at: https://lindenlab.freshdesk.com/support/tickets/new

    2. 2026年6月18日 UTC 17:03resolved

      Unscheduled maintenance on the Second Life Name Change service has been completed. Residents should now be able to complete name changes as expected. We apologize for the inconvenience and appreciate your understanding.

    World Map Region Name Display Issue

    开始时间 2026年6月12日 UTC 22:39 · 9d 22h

    Pending
    受影响的组件
    Second Life Release Candidate Regions
    1. 2026年6月12日 UTC 22:39identified

      We are aware of an issue affecting some Third Party Viewers where Region names may not appear in the World Map when the map is opened while on the RC server channels. A fix is currently planned for the next RC maintenance window on Wednesday, June 16th, 2026. In the meantime, the following workarounds have been reported to help: - Clicking the Region tile directly on the World Map may cause the Region name to appear. - Teleporting to an SLS Region and then reloading the World Map may also restore Region names. We appreciate your patience while this issue is being resolved.

    2. 2026年6月22日 UTC 21:18resolved

      This incident has been resolved.

    Unscheduled Password Service Outage

    开始时间 2026年6月9日 UTC 14:09 · 6d 23h

    Outage重大事件
    受影响的组件
    Logins
    1. 2026年6月9日 UTC 14:09investigating

      Due to a brief outage on June 8th with the Second Life Password Service, some residents may find themselves receiving an error when attempting to log in. While we are investigating this issue, Residents should attempt to utilize the Self-Service Password reset function located here should they run into any password related issues: https://accounts.secondlife.com/forgot_password/ If issues are encountered with the Self-Service Password reset, please submit a ticket at: https://lindenlab.freshdesk.com/support/tickets/new for further assistance.

    2. 2026年6月16日 UTC 13:18resolved

      This incident has been resolved.

    Delayed Weekly Premium Stipend

    开始时间 2026年5月26日 UTC 16:03 · 2h 49m

    Pending
    1. 2026年5月26日 UTC 16:03investigating

      We have been made aware that some residents have not received their Weekly Premium Stipend. We have implemented a fix to rectify this. We are in the process of getting Stipends delivered to all affected residents. Please keep an eye on this blog post for updates as they become available.

    2. 2026年5月26日 UTC 18:12identified

      The issue has been identified and a fix is being implemented.

    3. 2026年5月26日 UTC 18:52resolved

      This issue has been resolved and all delayed Stipends are now delivered. If you have not received your Stipend, please reach out to support directly by navigating to our support page here: https://support.secondlife.com/

    Unscheduled Inventory Maintenance

    开始时间 2026年4月25日 UTC 19:44 · 1d 22h

    Outage重大事件
    受影响的组件
    Marketplace PurchasesInventoryLoginsRezzing
    1. 2026年4月25日 UTC 19:44investigating

      We are undergoing inventory maintenance on April 25th 2026 at 12:40 PM Pacific Time. Please be advised that in-world inventory access, Login activity, rezzing objects, displaying avatars, and loading times may be temporarily impacted during maintenance. Our engineers are working on resolving this issue as soon as possible.

    2. 2026年4月25日 UTC 19:59investigating

      We are continuing to investigate this issue.

    3. 2026年4月25日 UTC 20:12identified

      The issue has been identified and a fix is being implemented.

    4. 2026年4月25日 UTC 21:41monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2026年4月27日 UTC 17:54resolved

      This incident has been resolved. If you have any lingering issues loading avatar appearance, please try clearing cache or changing outfits to get everything back to normal.

    Unplanned WebRTC Voice Service Maintenance

    开始时间 2026年4月1日 UTC 23:01 · 54m

    Outage重大事件
    受影响的组件
    Group Voice ChatVoice Chat
    1. 2026年4月1日 UTC 23:01investigating

      Second Life’s WebRTC voice communication service is currently experiencing problems. During this time, voice service may be intermittent or unavailable entirely in regions on the Second Life Preflight, Second Life RC BlueSteel, Second Life RC Ferrari & Second Life RC LeTigre server channels. We will update the blog when we have received the all clear.

    2. 2026年4月1日 UTC 23:55resolved

      This incident has been resolved.

    Issues with LindeX orders

    开始时间 2026年4月1日 UTC 17:53 · 5d 1h

    Outage重大事件
    受影响的组件
    LindeX PurchasesProcess Credits
    1. 2026年4月1日 UTC 17:53investigating

      We are seeing an increase in the volume of incidents regarding issues with LindeX orders being placed but not completed. Our engineers are currently investigating the issue. Please be patient as we look into this matter and regularly refer to this blog for any updates.

    2. 2026年4月1日 UTC 18:26investigating

      We are continuing to investigate this issue.

    3. 2026年4月2日 UTC 14:10identified

      Outage may possibly be affecting all payment transactions, including payout attempts. We have identified the issue, and our engineers are currently working towards a resolution. If you have any affected transactions, please submit a support ticket.

    4. 2026年4月3日 UTC 19:49identified

      We have identified the issue causing the multiple errors with transactions and LindeX orders, and our engineers are currently working towards rectifying any payment errors that have already occurred. If you have any affected transactions, please submit a support ticket.

    5. 2026年4月6日 UTC 18:32monitoring

      We have now implemented a fix for this issue, and the LindeX is once again fully operational. If you believe you were affected by this outage and have not done so already, please reach out to our support team at https://lindenlab.freshdesk.com/support/home. Thank you for your patience as we continue to monitor this incident.

    6. 2026年4月6日 UTC 19:34resolved

      Refunds for LindeX orders that failed to deliver as a part of this outage have been issued. Please note that refunds can take 3–10 business days to complete. If you have any questions regarding the status of your refund or any issues related to this outage, please reach out to our support team at https://lindenlab.freshdesk.com/support/home. Thank you for your patience and understanding as we worked through this incident.

    Ridgewood Enclave - Commercial District Stores - Temporary Region Offline Notice

    开始时间 2026年3月17日 UTC 23:56 · 2d 18h

    Pending
    1. 2026年3月17日 UTC 23:56investigating

      We are investigating an issue affecting Ridgewood Enclave Commercial District stores that has caused some content to be unintentionally returned. To prevent further impact and to preserve existing content and claimed parcels, we have temporarily taken the affected regions offline. This precaution allows us to safeguard resident content and ownership while we work on a fix. Our team is actively investigating and working to restore the regions as quickly as possible. Please continue to monitor this blog for updates as more information becomes available.

    2. 2026年3月18日 UTC 14:15identified

      After a thorough investigation of this incident, we believe that the root cause has been identified. Please be patient as we work to develop a robust solution.

    3. 2026年3月20日 UTC 16:26monitoring

      A fix for the issue impacting Ridgewood Enclave Commercial District stores has been implemented, and the regions have been brought back online. We will be monitoring the fix to ensure no additional complications arise.

    4. 2026年3月20日 UTC 18:54resolved

      The issue affecting Ridgewood Enclave Commercial District stores has now been resolved. A fix has been successfully implemented, and all impacted regions are back online. Ridgewood Enclave store regions are stable, and monitoring over the past two hours has confirmed that the solution is holding with no further issues observed.

    Unscheduled Billing Maintenance

    开始时间 2026年3月10日 UTC 19:46 · 31m

    Pending
    受影响的组件
    Marketplace PurchasesLindeX PurchasesProcess Credits
    1. 2026年3月10日 UTC 19:46investigating

      At this time, some Second Life-related billing services are currently experiencing an outage. We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.

    2. 2026年3月10日 UTC 20:18resolved

      This incident has been resolved.

    Unscheduled Linden Home Maintenance

    开始时间 2026年3月9日 UTC 19:48 · 1d 1h

    Pending
    受影响的组件
    land.secondlife.com
    1. 2026年3月9日 UTC 19:48investigating

      We are currently investigating the Linden Home selection service, as some Residents are receiving an error message when they attempt to select a new Linden Home. Please follow this blog for updates as we work to fully restore this service for all Residents.

    2. 2026年3月10日 UTC 18:05identified

      The issue has been identified and a fix is being implemented.

    3. 2026年3月10日 UTC 21:39resolved

      This incident has been resolved.

    Unscheduled Marketplace Maintenence

    开始时间 2026年2月27日 UTC 20:51 · 2h 20m

    Issues轻微事件
    受影响的组件
    Marketplace Purchasesmarketplace.secondlife.com
    1. 2026年2月27日 UTC 20:51investigating

      We’re currently aware of an issue where the Second Life Marketplace purchase may display error messages or otherwise does not respond as expected. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.

    2. 2026年2月27日 UTC 22:40identified

      The issue has been identified and a fix is being implemented.

    3. 2026年2月27日 UTC 23:11resolved

      This incident has been resolved.

    Login Issues

    开始时间 2026年2月9日 UTC 22:12 · 1h 44m

    Outage严重事件
    受影响的组件
    my.secondlife.comLoginssecondlife.com
    1. 2026年2月9日 UTC 22:12investigating

      We are currently investigating reports of difficulty logging into Second Life webpages and Creating New User Accounts, including the Dashboard and Marketplace.

    2. 2026年2月9日 UTC 22:18investigating

      We are continuing to investigate this issue.

    3. 2026年2月9日 UTC 22:50monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年2月9日 UTC 23:55resolved

      This incident has been resolved.

    Unscheduled Billing Maintenance

    开始时间 2026年2月9日 UTC 21:11 · 2h 44m

    Pending
    受影响的组件
    Marketplace PurchasesLindeX PurchasesProcess Credits
    1. 2026年2月9日 UTC 21:11investigating

      At this time, some Second Life-related billing services are currently experiencing an outage. We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.

    2. 2026年2月9日 UTC 22:52monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月9日 UTC 23:55resolved

      This incident has been resolved.

    Unscheduled inventory maintenance

    开始时间 2026年1月24日 UTC 21:00 · 1h 5m

    Outage重大事件
    受影响的组件
    InventoryRezzing
    1. 2026年1月24日 UTC 21:00investigating

      We are undergoing inventory maintenance on Jan 24th 2026 at 12:50 PM Pacific Time. Please be advised that in-world inventory access, Login Access, rezzing objects, displaying avatars, and loading times may be temporarily impacted during maintenance. Our engineers are working on resolving this issue as soon as possible. Please watch this blog for updates.

    2. 2026年1月24日 UTC 22:05resolved

      This incident has been resolved.