13 Sectigo incidents · 2026年5月 — official updates, affected components, duration and resolution details.
2026年10月26日 6:44PM UTC调查 - 部门证书管理器(SCM)问题:我们正在调查影响cert-manager. 我们的小组正在积极调查这个问题。 一旦获得更多信息,我们将提供进一步的最新资料。 2026年10月26日 7:42PM UTC监测 - 部门证书管理者(SCM)发售:我们已经在cert-manager.com上查明并固定了导致性能退化的问题. 该服务现已完全恢复. 我们将继续监测该平台,以确保其保持稳定和充分运作。 我们赞赏你的耐心,并对可能造成的任何不便表示歉意。 谢谢你的理解。 2026年10月26日 9:09PM UTC解决了-导致cert-manager.com上性能退化的问题已经解决. 我们正在继续监测这项服务,以确保稳定。 我们为不便而道歉,并感谢你的耐心.
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世界协调时2026年10月6日 8:40PM 调查 - 我们正在调查涉及拖延的影响到证书签发的问题。 一些客户在试图签发证书时可能遇到延误或失败. 我们的工程队正在积极参与并努力查明根源和执行一项决议。 受影响服务:证书发放平台 下一次更新:我们将在30分钟内提供更新,或在收到更多信息后提前提供更新。 请联系支助处寻求进一步援助。 世界协调时2026年10月6日 8:49PM 已查明 -- -- 我们已查明签发证书造成延误的根本原因。 我们的工程队正在积极执行一个固定方案。 在进行补救期间,客户在签发证书期间可能继续遇到延误或间歇性故障。 下一次更新:一旦获得更多信息,我们将再提供一次更新。 详情请与支助处联系。 世界协调时2026年10月6日 8:52PM 监测 -- -- 已经对证书发放的延误采取了补救措施。 服务正在恢复正常运作,我们目前正在监测系统的业绩。 下一次最新情况报告:一旦问题得到全面解决,我们将继续监测并提供最新情况。 2026年10月6日 9:02PM UTC解决-问题已解决.
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世界协调时2026年10月2日3:22PM 调查 -- -- 我们目前正在经历间歇性服务中断,影响到我们教派服务的部分内容。 我国工程组正积极调查这一问题,并努力尽快恢复全部功能. 我们理解这对你们的行动可能产生的影响,并赞赏你们在我们努力解决问题时的耐心。 一旦获得更多信息,我们将立即提供进一步的最新资料。 谢谢你的理解。 2026年10月2日 4:16PM UTC监测 - 更新:服务恢复 影响我们服务的间歇性服务中断问题似乎已得到解决。 我们的小组实施了纠正措施,目前服务正常运行。 我们正在继续密切监测环境,以确保稳定,并将在必要时提供更多的最新情况。 谢谢你的耐心和理解。 2026年10月2日 9:43PM UTC解决-问题已解决.
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August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.
2026年7月9日 2026年6:26PM UTC排行 - 部门证书发布 部门证书发布 阶段性维护 2026年7月18日星期六;23:00 UTC. 部门证书发布 部门证书发布 阶段性维护: • 系统可靠性改进 我们预计,在我们对系统进行这些改进时,我们的证书签发平台将无法使用,长达3小时。 如果您需要有关此计划维护活动的更多信息, 请联系您的部门支持资源 。 2026年7月18日 11:00PM UTC Active - 计划维护开始. July 19, 2026 1: 57AM UTC Active - 状态更新 – 排定维护扩展更新 : 部门证书发布平台的预定维护时间比预期的要长. 为了让我们的团队能够完成工作并进行最后验证检查,我们正在将维护窗口延长1小时。 更新时间表: 2026年7月18日 协调世界时11:00 — 协调世界时2026年7月19日 协调世界时3:00 受影响的组成部分和服务保持不变。 我们为任何不便表示歉意,并赞赏你耐心地完成系统可靠性的改进。 进一步的最新情况将随时提供。 7月19日 2026 2:53AM UTC Active - 状态更新 - 维护扩展 随着我们的团队继续完成维修后验证活动,维修窗口被延长了一小时. 目前状态: - 我们没有停电模式 。 - 恢复公共证书发放服务。 - 在完成最后鉴定和恢复活动时,有些服务可能仍然时断时续。 更新时间表: 2026年7月18日 协调世界时11:00 — 协调世界时2026年7月19日 协调世界时4:00 我们赞赏你的耐心,并将在恢复其他服务时提供进一步的最新情况。 2026年7月19日 3:45AM UTC Active - 维护完整 计划维护工作已顺利完成. 所有服务已经完全恢复,正常运行。 谢谢你在维护窗口的耐心 协调世界时2026年7月19日 3:47AM UTC完成 - 计划维护完成.
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May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.
June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.
June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.
June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.
April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.
May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.
May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.
May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.
