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    Section 中断历史

    50 Section incidents · 2021年3月 — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    开始时间 2026年2月20日 UTC 18:45 · 5h 6m

    Outage重大事件
    受影响的组件
    Anycast
    1. 2026年2月20日 UTC 18:59investigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2026年2月20日 UTC 19:19identified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 2026年2月20日 UTC 19:34monitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 2026年2月20日 UTC 19:44monitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 2026年2月20日 UTC 19:47monitoring

      We are continuing to monitor for any further issues.

    6. 2026年2月20日 UTC 21:04monitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 2026年2月20日 UTC 23:56resolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    开始时间 2024年1月23日 UTC 17:54 · 23m

    Pending
    受影响的组件
    ConsoleAPI
    1. 2024年1月23日 UTC 17:54investigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2024年1月23日 UTC 18:17resolved

      This incident has been resolved.

    Section Management Console Issues

    开始时间 2023年10月30日 UTC 20:21 · 2h 20m

    Pending
    受影响的组件
    Console
    1. 2023年10月30日 UTC 20:21investigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023年10月30日 UTC 20:23identified

      The issue has been identified and a fix is being implemented.

    3. 2023年10月30日 UTC 20:24monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年10月30日 UTC 22:40resolved

      This incident has been resolved.

    Section Management Console Issues

    开始时间 2023年10月17日 UTC 22:54 · 31m

    Outage重大事件
    受影响的组件
    ConsoleAPI
    1. 2023年10月17日 UTC 22:54investigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023年10月17日 UTC 22:55investigating

      We are continuing to investigate this issue.

    3. 2023年10月17日 UTC 23:23monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年10月17日 UTC 23:25resolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    开始时间 2023年7月6日 UTC 18:23 · 22m

    Outage严重事件
    受影响的组件
    ConsoleAPI
    1. 2023年7月6日 UTC 18:23investigating

      We are currently investigating this issue.

    2. 2023年7月6日 UTC 18:23investigating

      We are continuing to investigate this issue.

    3. 2023年7月6日 UTC 18:35identified

      The issue has been identified and a fix is being implemented.

    4. 2023年7月6日 UTC 18:39monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年7月6日 UTC 18:45resolved

      This incident has been resolved.

    Section Console unavailable

    开始时间 2023年4月19日 UTC 23:23 · 1h 26m

    Outage重大事件
    受影响的组件
    Console
    1. 2023年4月19日 UTC 23:23investigating

      We are currently investigating this issue.

    2. 2023年4月20日 UTC 00:10monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年4月20日 UTC 00:49resolved

      This incident has been resolved.

    Section Management Console Issues

    开始时间 2023年4月8日 UTC 00:47 · 3h 19m

    Pending
    受影响的组件
    ConsoleAPI
    1. 2023年4月8日 UTC 00:47investigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2023年4月8日 UTC 01:22investigating

      We are continuing to investigate this issue.

    3. 2023年4月8日 UTC 03:21identified

      The issue has been identified and a fix is being implemented.

    4. 2023年4月8日 UTC 03:44monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年4月8日 UTC 04:07resolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    开始时间 2022年12月20日 UTC 15:18 · 2h 19m

    Issues轻微事件
    受影响的组件
    AnycastCalifornia
    1. 2022年12月20日 UTC 15:18investigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022年12月20日 UTC 15:29monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年12月20日 UTC 15:33monitoring

      We are continuing to monitor for any further issues.

    4. 2022年12月20日 UTC 17:36resolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    开始时间 2022年12月5日 UTC 20:46 · 42m

    Outage重大事件
    1. 2022年12月5日 UTC 20:46identified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 2022年12月5日 UTC 21:02monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年12月5日 UTC 21:28resolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    开始时间 2022年11月16日 UTC 10:12 · 6h 13m

    Issues轻微事件
    受影响的组件
    LondonOregon
    1. 2022年11月16日 UTC 10:12investigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 2022年11月16日 UTC 11:16investigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 2022年11月16日 UTC 12:08investigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 2022年11月16日 UTC 13:09monitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 2022年11月16日 UTC 16:26resolved

      This incident has been resolved.

    DNS Resolution Issues

    开始时间 2022年11月14日 UTC 02:37 · 9m

    Outage重大事件
    受影响的组件
    SydneyDNS
    1. 2022年11月14日 UTC 02:37investigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022年11月14日 UTC 02:44identified

      The issue has been identified and a fix is being implemented.

    3. 2022年11月14日 UTC 02:45monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年11月14日 UTC 02:46resolved

      This incident has been resolved.

    Control Plane Degradation

    开始时间 2022年11月9日 UTC 06:15 · 26m

    Issues轻微事件
    受影响的组件
    ConsoleAPI
    1. 2022年11月9日 UTC 06:15investigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022年11月9日 UTC 06:41resolved

      This incident has been resolved.

    User interface and APIs slow

    开始时间 2022年10月13日 UTC 19:39 · 28m

    Issues轻微事件
    受影响的组件
    Console
    1. 2022年10月13日 UTC 19:39identified

      The issue has been identified and a fix is being implemented.

    2. 2022年10月13日 UTC 19:56monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年10月13日 UTC 20:06resolved

      This incident has been resolved.

    New Project Creation API Issues

    开始时间 2022年10月11日 UTC 19:22 · 23m

    Outage重大事件
    受影响的组件
    ConsoleAPI
    1. 2022年10月11日 UTC 19:22identified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 2022年10月11日 UTC 19:45resolved

      This incident has been resolved.

    Management Console and API features unavailable

    开始时间 2022年9月19日 UTC 17:06 · 1h 2m

    Outage重大事件
    受影响的组件
    Console
    1. 2022年9月19日 UTC 17:06investigating

      We are currently investigating this issue.

    2. 2022年9月19日 UTC 17:11identified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月19日 UTC 17:25monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年9月19日 UTC 18:08resolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    开始时间 2022年9月15日 UTC 20:22 · 54m

    Issues轻微事件
    受影响的组件
    Console
    1. 2022年9月15日 UTC 20:22investigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022年9月15日 UTC 21:16resolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    开始时间 2022年9月13日 UTC 02:04 · 4h 17m

    Issues轻微事件
    受影响的组件
    Melbourne
    1. 2022年9月13日 UTC 02:04investigating

      We are currently investigating this issue.

    2. 2022年9月13日 UTC 02:18identified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月13日 UTC 02:54monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年9月13日 UTC 06:21resolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    开始时间 2022年9月7日 UTC 22:31 · 27m

    Issues轻微事件
    受影响的组件
    Console
    1. 2022年9月7日 UTC 22:31identified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 2022年9月7日 UTC 22:58resolved

      This incident has been resolved.

    KEI API unavailable

    开始时间 2022年9月7日 UTC 00:55 · 2h 47m

    Outage重大事件
    受影响的组件
    API
    1. 2022年9月7日 UTC 00:55investigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 2022年9月7日 UTC 01:32identified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月7日 UTC 02:11monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年9月7日 UTC 02:11monitoring

      We are continuing to monitor for any further issues.

    5. 2022年9月7日 UTC 03:41resolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    开始时间 2022年9月6日 UTC 03:22 · 51m

    Issues轻微事件
    受影响的组件
    Console
    1. 2022年9月6日 UTC 03:22investigating

      We are currently investigating the issue

    2. 2022年9月6日 UTC 03:22investigating

      We are continuing to investigate this issue.

    3. 2022年9月6日 UTC 04:14resolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/