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    Secureframe 中断历史

    49 Secureframe incidents · 2022年7月 — official updates, affected components, duration and resolution details.

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    Elevated errors with third party vendor

    开始时间 2026年7月10日 UTC 17:25 · 1h 32m

    Outage严重事件
    受影响的组件
    Web ApplicationAPITrust
    1. 2026年7月10日 UTC 17:25monitoring

      We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

    2. 2026年7月10日 UTC 17:27monitoring

      We are continuing to monitor for any further issues.

    3. 2026年7月10日 UTC 18:29monitoring

      Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

    4. 2026年7月10日 UTC 18:37monitoring

      Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

    5. 2026年7月10日 UTC 18:57resolved

      The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

    Secureframe Agent devices missing from inventory

    开始时间 2026年6月9日 UTC 18:39 · 7h 32m

    Outage重大事件
    受影响的组件
    Secureframe Agent
    1. 2026年6月9日 UTC 18:39identified

      We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

    2. 2026年6月10日 UTC 02:11resolved

      This incident has been resolved.

    Sign in issues with "Sign in with Microsoft"

    开始时间 2026年5月27日 UTC 19:12 · 33m

    Pending
    受影响的组件
    Web Application
    1. 2026年5月27日 UTC 19:12investigating

      We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

    2. 2026年5月27日 UTC 19:21identified

      The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

    3. 2026年5月27日 UTC 19:23identified

      Azure Devops syncs are similarly affected, with the same fix planned.

    4. 2026年5月27日 UTC 19:39monitoring

      A fix has been implemented and we are monitoring.

    5. 2026年5月27日 UTC 19:44resolved

      This incident has been resolved.

    Cloud Sync Failures - Secureframe Platform

    开始时间 2026年4月1日 UTC 16:11 · 25m

    Pending
    受影响的组件
    Web Application
    1. 2026年4月1日 UTC 16:11identified

      We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

    2. 2026年4月1日 UTC 16:24identified

      We have started remediation to resync these connections across the plaform.

    3. 2026年4月1日 UTC 16:36resolved

      This incident has been resolved, and tests should now show the correct values.

    Secureframe Agent - UK - syncs are not working

    开始时间 2026年2月23日 UTC 19:03 · 3h 16m

    Outage重大事件
    受影响的组件
    Secureframe Agent
    1. 2026年2月23日 UTC 19:03identified

      We have identified the issue and are working on a remediation now.

    2. 2026年2月23日 UTC 21:17identified

      We are continuing to work on the fix for this issue.

    3. 2026年2月23日 UTC 22:19resolved

      This incident has been resolved.

    Issues with Google Workspace connections

    开始时间 2026年1月20日 UTC 16:59 · 7h 1m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2026年1月20日 UTC 16:59identified

      We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

    2. 2026年1月20日 UTC 20:27identified

      We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

    3. 2026年1月20日 UTC 23:49monitoring

      A fix has been implemented and is rolling out to all affected customers.

    4. 2026年1月21日 UTC 00:00resolved

      This incident has been resolved.

    Personnel Page Crashing for US/UK users

    开始时间 2025年12月12日 UTC 18:51 · 2h 21m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2025年12月12日 UTC 18:51investigating

      We are currently investigating this issue.

    2. 2025年12月12日 UTC 19:57investigating

      We are continuing to investigate this issue.

    3. 2025年12月12日 UTC 20:13identified

      The issue has been identified and we are implementing a fix.

    4. 2025年12月12日 UTC 20:30identified

      We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

    5. 2025年12月12日 UTC 21:12resolved

      This incident has been resolved.

    Increased error rates with login

    开始时间 2025年12月5日 UTC 09:22 · 14m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2025年12月5日 UTC 09:22identified

      The issue has been identified and a fix is being implemented.

    2. 2025年12月5日 UTC 09:27monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年12月5日 UTC 09:36resolved

      This incident has been resolved.

    Secureframe US and UK appplications unavailable

    开始时间 2025年11月18日 UTC 12:11 · 2h 34m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2025年11月18日 UTC 12:11identified

      Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

    2. 2025年11月18日 UTC 12:13identified

      Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

    3. 2025年11月18日 UTC 12:24identified

      Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

    4. 2025年11月18日 UTC 12:29identified

      Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

    5. 2025年11月18日 UTC 12:39identified

      The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

    6. 2025年11月18日 UTC 13:22monitoring

      Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

    7. 2025年11月18日 UTC 13:41monitoring

      The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

    8. 2025年11月18日 UTC 14:45resolved

      Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.

    Company Tests/Test Library May Show Incomplete Results

    开始时间 2025年2月6日 UTC 15:41 · 4h 39m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2025年2月6日 UTC 15:41identified

      Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

    2. 2025年2月6日 UTC 16:21identified

      We are continuing to work on this issue.

    3. 2025年2月6日 UTC 16:41monitoring

      We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

    4. 2025年2月6日 UTC 17:29monitoring

      Remediation is still in progress. Overall the application is operational.

    5. 2025年2月6日 UTC 18:51monitoring

      Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

    6. 2025年2月6日 UTC 19:48monitoring

      The remediation is nearing completion. This status will be updated when complete.

    7. 2025年2月6日 UTC 20:20resolved

      This incident has been resolved.

    Degraded Web Application

    开始时间 2025年1月23日 UTC 23:53 · 40m

    Pending
    受影响的组件
    Web Application
    1. 2025年1月23日 UTC 23:53investigating

      We are currently investigating this issue

    2. 2025年1月24日 UTC 00:33resolved

      This incident has been resolved.

    Dashboard: Tests and Frameworks showing 0 findings

    开始时间 2024年10月2日 UTC 12:05 · 3h 47m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2024年10月2日 UTC 12:05investigating

      We are currently investigating this issue. Other parts of the application are functioning normally.

    2. 2024年10月2日 UTC 12:22identified

      We are investigating a possible remediation to this issue.

    3. 2024年10月2日 UTC 13:51identified

      We are continuing to work on a fix for this issue.

    4. 2024年10月2日 UTC 14:13monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年10月2日 UTC 15:52resolved

      This incident has been resolved.

    New integration connections are not showing up in the UI

    开始时间 2024年10月1日 UTC 17:43 · 1h 16m

    Issues轻微事件
    受影响的组件
    Web ApplicationAPI
    1. 2024年10月1日 UTC 17:43identified

      We have had reports of integration connections not showing up in the UI. The engineering team has identified the issue and is working on a fix.

    2. 2024年10月1日 UTC 18:59resolved

      This incident has been resolved.

    Office365: Some user logins and some integration syncs failing

    开始时间 2024年8月20日 UTC 15:00 · 1h 25m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2024年8月20日 UTC 15:00investigating

      We are currently investigating this error.

    2. 2024年8月20日 UTC 15:02identified

      The issue has been identified and we are working on a resolution.

    3. 2024年8月20日 UTC 16:15monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年8月20日 UTC 16:25resolved

      This incident has been resolved.

    A subset of customers have incorrect tests showing up in Secureframe

    开始时间 2024年8月7日 UTC 14:07 · 3h 7m

    Pending
    受影响的组件
    Web ApplicationAPI
    1. 2024年8月7日 UTC 14:07investigating

      We are currently investigating this issue

    2. 2024年8月7日 UTC 14:37identified

      The issue has been identified and a fix is being implemented.

    3. 2024年8月7日 UTC 14:43monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年8月7日 UTC 17:14resolved

      This incident has been resolved.

    Performance Degradation of Test Refreshes

    开始时间 2024年8月6日 UTC 17:53 · 4h 9m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2024年8月6日 UTC 17:53identified

      The issue has been identified and we are working on a resolution.

    2. 2024年8月6日 UTC 19:08identified

      We are continuing to work on a fix for this issue.

    3. 2024年8月6日 UTC 20:42identified

      We are deploying a fix for this issue.

    4. 2024年8月6日 UTC 21:58monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年8月6日 UTC 22:02resolved

      This incident has been resolved.

    Trust Center pages not fully loading

    开始时间 2024年5月24日 UTC 22:36 · 16m

    Outage严重事件
    受影响的组件
    Trust
    1. 2024年5月24日 UTC 22:36investigating

      We are currently investigating this issue.

    2. 2024年5月24日 UTC 22:45monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年5月24日 UTC 22:52resolved

      This incident has been resolved

    Application intermittently unresponsive

    开始时间 2024年5月14日 UTC 13:30 · 3h 26m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2024年5月14日 UTC 13:30investigating

      We are investigating an issue where the application may be unresponsive or unavailable for short periods.

    2. 2024年5月14日 UTC 14:35identified

      The issue has been identified and a fix is being implemented.

    3. 2024年5月14日 UTC 15:31monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年5月14日 UTC 16:57resolved

      This incident has been resolved.

    Secureframe Web Application in degraded state

    开始时间 2024年5月13日 UTC 14:43 · 2h 26m

    Pending
    受影响的组件
    Web Application
    1. 2024年5月13日 UTC 14:43investigating

      We are currently investigating this issue

    2. 2024年5月13日 UTC 14:58monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年5月13日 UTC 17:09resolved

      This incident has been resolved and all services are operating normally.

    Controls page in degraded state

    开始时间 2024年5月6日 UTC 19:27 · 35m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2024年5月6日 UTC 19:27investigating

      We are currently seeing the Controls page load on multiple company instances, but produces an infinite spinner.

    2. 2024年5月6日 UTC 19:42identified

      We have identified the issue, and are rolling out a fix.

    3. 2024年5月6日 UTC 19:50monitoring

      A fix has been implemented and we are monitoring to confirm the fix holds.

    4. 2024年5月6日 UTC 20:01resolved

      This incident has been resolved.