与用户界面接触问题
Outage重大事件
受影响的组件
Web Interface (US)Engage (US)
- identified
我们发现一个影响“参与UI”页面负荷的问题,包括观众和旅程.
- identified
我们正在继续努力解决这个问题。
- identified
我们正在继续采取紧急行动来解决这个问题.
- monitoring
已经应用了一个固定方法,“接触UI”经验应充分发挥作用。 我们正在继续监测结果.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
60 Segment incidents · 2025年5月 — official updates, affected components, duration and resolution details.
我们发现一个影响“参与UI”页面负荷的问题,包括观众和旅程.
我们正在继续努力解决这个问题。
我们正在继续采取紧急行动来解决这个问题.
已经应用了一个固定方法,“接触UI”经验应充分发挥作用。 我们正在继续监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们已查明一个问题,它可能导致在过去60天里没有活动的特征在观众构建器、特征和事件采集器中找不到,以及一些客户的相关特征详细观点。 这只是一个显示问题;基本的客户事件和配置数据不受影响.
我们正在继续努力减轻这一问题.
已经应用了一个固定方法,“接触UI”经验应充分发挥作用。 我们正在继续监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们发现一个影响到部分客户的问题,在登录时造成间歇性错误.
段应用程序登录现已正常运行 。 我们将继续监测系统稳定性.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently deploying the fix to mitigate the issue
This incident is resolved now
This incident has been resolved.
We are currently investigating an issue where security code verification notifications may not be delivered via email.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
我们确定了影响数据处理、影响多个组成部分的问题.
一项措施已经执行,我们正在积极监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正在调查这一问题.
这一问题已经确定,我们正在积极开展减缓工作.
已经执行了一项固定措施,我们正在积极监测处理延迟恢复的情况.
目标交付预计在30-40分钟后恢复
这起事件现已被找回.
自动翻译自官方事件更新。
我们正在调查一个影响首次尝试连接事件交付时间的问题.
已经查明了根源,并正在积极努力解决问题.
系统正在恢复,我们正在积极监测.
这件事已经解决了
自动翻译自官方事件更新。
目前,由于外部Criteo API停用,Criteo Auditence目的地中断。 我们正在密切监测局势.
我们目前正在看到成功交付给克里特奥。 我们的团队将继续密切监测情况.
这一事件已经得到解决。 通向克里特罗API的交通
自动翻译自官方事件更新。
An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync. - Current Status: Syncs and data processing may be failing. - Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored. - More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/
Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.
其根源已辨. 马上就要修好了.
其根源已辨. 马上就要修好了.
我们已运出一个固定装置, 我们将会在接下来的几个小时里密切关注一切.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently observing delivery failures with the Reddit Conversions API destination. This issue stems from a widespread AWS outage (us-east-1) affecting Reddit’s infrastructure. We are monitoring the situation closely and will provide updates as Reddit restores service.
Events are flowing through to Reddit Conversions API destination now. We are continuing to monitor the destination.
Reddit Conversions API destination is operational.
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
This incident has been resolved.
An issue impacting the Event Triggered Journey user interface in the application has been resolved. Prior to resolution, customers may have experienced an error in the user interface impacting their ability to configure Activations for Event Triggered Journeys.
Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.
We are currently investigating an issue where the Audience Previews are not loading for some customers.
We are continuing to investigate this issue.
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
We've identified the issue and are currently working on mitigating it.
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
This incident has been resolved.
Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates. We are currently investigating the issue. We will provide updates as they become available.
A recent update has been identified as the cause of this issue. We are working on reverting the change.
A fix has been implemented, and we are seeing initial signs of recovery. We will continue to monitor the service closely to ensure full stability.
We've confirmed that the impacted destinations have recovered. All impacted events will automatically be retried. No further action needed.
Engineering team has investigated and resolved an issue related to the Linked Audience Builder. Specifically, traits could not be selected. This is now resolved as of 4:43 PM UTC.
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.