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    Sf Fire Credit Union 中断历史

    52 Sf Fire Credit Union incidents · 2023年4月 — official updates, affected components, duration and resolution details.

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    网上银行业务中断

    开始时间 2026年10月9日 UTC 22:38 · 52m

    Outage严重事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2026年10月9日 UTC 22:38investigating

      目前没有在线和移动银行服务。 我们正在积极努力解决这一问题,并将尽快分享最新情况。 我们为任何不便而道歉.

    2. 2026年10月9日 UTC 23:27investigating

      我们正在继续调查这一问题.

    3. 2026年10月9日 UTC 23:29resolved

      现已提供在线和移动银行服务。 我们感谢你的耐心.

    自动翻译自官方事件更新。

    网上银行业务中断

    开始时间 2026年7月18日 UTC 00:31 · 1h 20m

    Outage重大事件
    受影响的组件
    Card Management (Card Activation, Travel Notifications, PIN changes)Bill PayMoney MovementOnline & Mobile Banking
    1. 2026年7月18日 UTC 00:31investigating

      目前没有在线和移动银行服务。 我们正在积极努力解决这一问题,并将尽快分享最新情况。 我们为任何不便而道歉.

    2. 2026年7月18日 UTC 00:42identified

      现在已有在线和移动银行业务。 然而,Zelle 、 Bill Pay 和 Card Management仍然无法使用。 我们的团队正在积极努力,以尽快解决这一问题。 我们对不便表示歉意,并将在获得更多信息后提供最新情况.

    3. 2026年7月18日 UTC 01:51resolved

      影响到在线和移动银行服务的问题已经解决。 现已提供各种服务,包括Zelle-、账单支付和卡片管理。 我们为这种不便表示诚挚的歉意并感谢你在我们努力解决问题期间的耐心。 谢谢你的理解.

    自动翻译自官方事件更新。

    Main Branch Temporarily Closed

    开始时间 2026年6月29日 UTC 22:47 · 2h 27m

    Outage严重事件
    受影响的组件
    California Branch LobbyCalifornia CoinStarCalifornia ATM
    1. 2026年6月29日 UTC 22:47identified

      Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

    2. 2026年6月30日 UTC 01:14resolved

      The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

    Online Banking Outage

    开始时间 2026年5月6日 UTC 00:18 · 1h 12m

    Outage重大事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2026年5月6日 UTC 00:18investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2026年5月6日 UTC 01:30resolved

      We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

    Online Banking Outage

    开始时间 2026年5月5日 UTC 14:29 · 3h 32m

    Outage严重事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2026年5月5日 UTC 14:29investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2026年5月5日 UTC 17:13identified

      We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

    3. 2026年5月5日 UTC 18:01resolved

      We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

    Online Banking Outage

    开始时间 2026年1月23日 UTC 16:04 · 10m

    Outage严重事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2026年1月23日 UTC 16:04investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2026年1月23日 UTC 16:14resolved

      This incident has been resolved. We appreciate your patience.

    Mobile Deposit & Zelle Outage

    开始时间 2025年10月22日 UTC 21:08 · 3h 23m

    Outage重大事件
    受影响的组件
    Mobile Deposit
    1. 2025年10月22日 UTC 21:08investigating

      We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

    2. 2025年10月23日 UTC 00:31resolved

      The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

    AWS Service Disruption

    开始时间 2025年10月20日 UTC 17:48 · 5h 51m

    Outage重大事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2025年10月20日 UTC 17:48identified

      We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

    2. 2025年10月20日 UTC 23:39resolved

      This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

    Online Banking Outage

    开始时间 2025年10月8日 UTC 19:27 · 3h 19m

    Pending
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2025年10月8日 UTC 19:27investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2025年10月8日 UTC 20:26investigating

      We are continuing to investigate this issue. Thank you for your patience.

    3. 2025年10月8日 UTC 21:23monitoring

      A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

    4. 2025年10月8日 UTC 22:46resolved

      This incident has been resolved. Thank you for your patience.

    Online Banking Outage

    开始时间 2025年10月8日 UTC 17:13 · 30m

    Pending
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2025年10月8日 UTC 17:13investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2025年10月8日 UTC 17:43resolved

      This incident has been resolved.

    Online & Mobile Banking Outage

    开始时间 2025年9月12日 UTC 02:14 · 22m

    Outage严重事件
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2025年9月12日 UTC 02:14investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2025年9月12日 UTC 02:18investigating

      We are continuing to investigate this issue.

    3. 2025年9月12日 UTC 02:36resolved

      This issue has been resolved. Thank you for your patience.

    Statements & Check Image Outage

    开始时间 2025年9月10日 UTC 19:47 · 1h 55m

    Pending
    受影响的组件
    Documents & Check Images
    1. 2025年9月10日 UTC 19:47investigating

      Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

    2. 2025年9月10日 UTC 21:41resolved

      This incident has been resolved.

    Online & Mobile Banking 2FA, One-Time Passwords issue

    开始时间 2025年8月28日 UTC 17:48 · 3h 36m

    Outage重大事件
    受影响的组件
    Online & Mobile Banking
    1. 2025年8月28日 UTC 17:48investigating

      We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

    2. 2025年8月28日 UTC 21:17identified

      The issue has been identified and a fix is being implemented.

    3. 2025年8月28日 UTC 21:25resolved

      This incident has been resolved.

    Stonestown Branch temporarily closed

    开始时间 2025年6月13日 UTC 22:42 · 6d 20h

    Outage重大事件
    受影响的组件
    Stonestown Branch Lobby
    1. 2025年6月13日 UTC 22:42investigating

      Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

    2. 2025年6月13日 UTC 22:46monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年6月13日 UTC 22:46monitoring

      We are continuing to monitor for any further issues.

    4. 2025年6月13日 UTC 23:05monitoring

      The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

    5. 2025年6月16日 UTC 15:35monitoring

      The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

    6. 2025年6月16日 UTC 23:51monitoring

      The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

    7. 2025年6月20日 UTC 18:52resolved

      We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

    Mobile Deposit Service Alert

    开始时间 2025年6月12日 UTC 19:42 · 39m

    Outage严重事件
    受影响的组件
    Mobile Deposit
    1. 2025年6月12日 UTC 19:42investigating

      We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

    2. 2025年6月12日 UTC 20:21resolved

      The Mobile Deposit issue has been resolved. We appreciate your patience.

    New Account Opening Outgage

    开始时间 2025年3月10日 UTC 20:51 · 3h 44m

    Outage严重事件
    受影响的组件
    Online Account Opening
    1. 2025年3月10日 UTC 20:51investigating

      We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

    2. 2025年3月11日 UTC 00:35resolved

      This incident has been resolved.

    Card Management Widget Outgage Detected

    开始时间 2025年3月10日 UTC 20:39 · 3h 56m

    Pending
    受影响的组件
    Card Management (Card Activation, Travel Notifications, PIN changes)
    1. 2025年3月10日 UTC 20:39investigating

      The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

    2. 2025年3月10日 UTC 20:52investigating

      We are continuing to investigate this issue.

    3. 2025年3月11日 UTC 00:35resolved

      This incident has been resolved.

    Online Banking Outage

    开始时间 2025年2月21日 UTC 18:27 · 1h 18m

    Pending
    受影响的组件
    Money MovementOnline & Mobile Banking
    1. 2025年2月21日 UTC 18:27investigating

      Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

    2. 2025年2月21日 UTC 19:46resolved

      This incident has been resolved.

    Card Management Widget Unavailable

    开始时间 2024年11月22日 UTC 18:27 · 6h 21m

    Outage严重事件
    受影响的组件
    Card Management (Card Activation, Travel Notifications, PIN changes)
    1. 2024年11月22日 UTC 18:27investigating

      The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

    2. 2024年11月23日 UTC 00:47investigating

      We are continuing to investigate this issue.

    3. 2024年11月23日 UTC 00:48resolved

      This incident has been resolved.

    Online & Mobile Banking Unavailable

    开始时间 2024年9月13日 UTC 02:58 · 2h 28m

    Pending
    受影响的组件
    Online & Mobile Banking
    1. 2024年9月13日 UTC 02:58investigating

      Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

    2. 2024年9月13日 UTC 05:26resolved

      Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.