Shipcloud 中断历史

1. 2026年10月21日 UTC 15:06monitoring

   ** 安全通知-全球PHP安全威胁** 我们意识到正在出现的全球安全威胁影响到基于特别人道主义方案的应用,并正在密切监测局势。 我们的核心应用**shipcloud.io**和**shipcloud.com**继续充分运作,不受这一威胁的影响。 我们正在积极监测局势,并将根据需要提供最新情况。 谢谢你的理解.

自动翻译自官方事件更新。

1. 2026年10月20日 UTC 06:51resolved

   为了继续为您提供安全可靠的服务,警察局将执行 计划于2026年10月21日星期三,下午3:00至4:00(CEST)进行系统维护. 在此期间,DPD DE Web Service API系统仍将可用,但可能会出现短暂的服务中断. 在计划你的工作时,请考虑到这一点。 此维护旨在改进警察局的安全措施和保护您的数据。 警局正在尽一切可能 尽量缩短中断时间 谢谢你的理解.

自动翻译自官方事件更新。

1. 2026年6月2日 UTC 11:37identified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2026年6月2日 UTC 12:26resolved

   This incident has been resolved.

1. 2026年5月13日 UTC 07:19monitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2026年5月13日 UTC 08:02resolved

   This incident has been resolved.

1. 2026年5月12日 UTC 07:50monitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 2026年5月12日 UTC 09:08resolved

   This incident has been resolved.

1. 2026年5月7日 UTC 06:34investigating

   We are currently investigating this issue.

2. 2026年5月7日 UTC 06:55resolved

   This incident has been resolved.

1. 2026年4月28日 UTC 06:22identified

   The issue has been identified and a fix is being implemented.

2. 2026年4月28日 UTC 06:33resolved

   This incident has been resolved.

1. 2026年4月27日 UTC 07:41investigating

   We are currently investigating this issue.

2. 2026年4月27日 UTC 07:45resolved

   This incident has been resolved.

1. 2026年4月10日 UTC 08:18identified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 2026年4月10日 UTC 08:43resolved

   This incident has been resolved.

1. 2025年12月22日 UTC 07:59monitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2025年12月22日 UTC 08:56resolved

   This incident has been resolved.

1. 2025年11月13日 UTC 15:47identified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 2025年11月13日 UTC 17:05resolved

   This incident has been resolved.

1. 2025年7月10日 UTC 08:24investigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 2025年7月10日 UTC 09:24resolved

   This incident has been resolved.

1. 2025年7月9日 UTC 10:02investigating

   We are investigating reports of degraded performance.

2. 2025年7月9日 UTC 10:20investigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 2025年7月9日 UTC 10:35resolved

   This incident has been resolved.

1. 2025年7月1日 UTC 11:21investigating

   We are investigating reports of degraded performance.

2. 2025年7月1日 UTC 11:31investigating

   We are continuing to investigate this issue.

3. 2025年7月1日 UTC 11:48identified

   The issue has been identified and a fix is being implemented.

4. 2025年7月1日 UTC 12:26monitoring

   A fix has been implemented and we are monitoring the results.

5. 2025年7月1日 UTC 13:51resolved

   This incident has been resolved.

1. 2025年6月23日 UTC 07:22monitoring

   The GLS services are currently slow and/or running into timeouts.

2. 2025年6月23日 UTC 09:12resolved

   This incident has been resolved.

1. 2025年4月30日 UTC 14:15identified

   The DHL Returns API is currently not available.

2. 2025年4月30日 UTC 14:47resolved

   This incident has been resolved.

1. 2025年4月9日 UTC 06:46monitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 2025年4月9日 UTC 08:38resolved

   This incident has been resolved.

1. 2025年2月21日 UTC 07:54monitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 2025年2月21日 UTC 10:28resolved

   This incident has been resolved.

1. 2025年1月22日 UTC 07:27monitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 2025年1月23日 UTC 08:38resolved

   This incident has been resolved.

1. 2024年11月25日 UTC 08:16monitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 2024年11月26日 UTC 07:59resolved

   This incident has been resolved.