Sierra Wireless 中断历史

1. 2026年9月29日 UTC 13:24investigating

   我们目前正在欧盟航空平台上面临服务退化,影响了使用记录的传输。 订阅客户可能会注意到与连接使用相关的数据推送服务出现延误. 我们的工程团队正积极致力于解决问题并恢复正常服务. 影响 : • 受到影响:延迟数据推动连接使用、部件显示和根据连接数据发出警报。 • 未受影响:提供业务、交通和装置数据管理仍然全面运作。 我们将在2小时内提供下一次最新情况.

2. 2026年9月29日 UTC 15:23monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年9月29日 UTC 15:51resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月22日 UTC 17:49investigating

   Semtech发现服务退化,仅通过Telia影响主出入口服务。 目前受影响地区存在的设备可能难以建立新的数据会话。 现有的会议也可能经常遇到网络断开的情况。 这一问题已经报告给伙伴承运人,目前正在进行调查以确定范围和根源。 影响:一些客户可能遭遇到2G/3G数据服务的连接延迟或故障. 我们将在今后两个小时内提供最新情况.

2. 2026年9月22日 UTC 19:53investigating

   这一问题已升级至伙伴承运人,调查正在进行中。 我们将在今后两个小时内提供最新情况.

3. 2026年9月22日 UTC 20:50monitoring

   我们的伙伴航空母舰已恢复服务,我们正在监测局势,以确保稳定。 如果在监测期间没有观察到进一步的影响,将考虑解决这个问题.

4. 2026年9月22日 UTC 23:24resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月31日 UTC 05:32investigating

   Semtech检测到了欧盟和不结盟运动区域ESSENTIALS1 SIM订阅的降解. 该地区目前存在的设备可能难以建立新的数据会话;对于现有的会话,可能经常遇到与网络的断开. 我们已经向我们的伙伴承运人报告了这一问题,并且正在进行一项调查以确定其范围和原因。 影响:受影响设备在建立数据、短信和语音服务方面可能出现延误。 我们赞赏你在这方面的耐心.

2. 2026年7月31日 UTC 07:16investigating

   我们的工程师继续与我们的伙伴航母合作,以解决这个问题。 影响:受影响设备在建立数据、短信、USSD和语音服务方面可能出现延误。 我们两小时后提供最新消息.

3. 2026年7月31日 UTC 08:23investigating

   我们的监测系统显示,这些服务已经恢复。 我们的工程师继续观察我们伙伴航母网络的改进。 我们正在密切监测,以确保稳定。 如果没有进一步的影响,我们将考虑在我们监测期之后解决这个问题.

4. 2026年7月31日 UTC 09:07monitoring

   我们的监测系统显示,这些服务已经恢复。 我们的工程师继续观察我们伙伴航母网络的改进。 我们正在密切监测,以确保稳定。 如果没有进一步的影响,我们将考虑在我们监测期之后解决这个问题.

5. 2026年7月31日 UTC 09:34resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月24日 UTC 12:10investigating

   Semtech正在观测影响北美地区AirVantage和ALMS平台的潜在服务退化。 这与我们的一个云基础设施供应商持续发生的事件有关。 影响:各项服务目前正在运作。 虽然没有观察到服务中断,但顾客在上游云供应商完全缓解根本问题之前,容易受到间歇性性能退化的影响。 我们将在2小时内提供下一次最新情况.

2. 2026年7月24日 UTC 13:11monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月24日 UTC 14:17resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月23日 UTC 12:30investigating

   我们的监控系统已经检测到在法国国家MNO Bouygues Telecom上只游走的Basics1和Advanced SIM订阅的服务障碍。 我们已经向伙伴承运人报告了这一问题,并且正在进行一项调查以确定其范围和原因。 影响:受影响设备在建立数据、短信和语音服务及网络连接方面可能出现延误。 我们感谢你的理解,并将在2小时内提供下一次最新情况.

2. 2026年7月23日 UTC 13:44investigating

   我们正在继续调查这一问题.

3. 2026年7月23日 UTC 15:39monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年7月23日 UTC 16:56resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月23日 UTC 08:54investigating

   Semtech检测到了欧盟和不结盟运动区域ESSENTIALS1 SIM订阅的降解. 该地区目前存在的设备可能难以建立新的数据会话;对于现有的会话,可能经常遇到与网络的断开. 我们已经向我们的伙伴承运人报告了这一问题,并且正在进行一项调查以确定其范围和原因。 影响:受影响设备在建立数据、短信和语音服务方面可能出现延误。 我们赞赏你在这方面的耐心.

2. 2026年7月23日 UTC 11:00investigating

   我们的承运人伙伴正在积极努力解决这个问题。 我们将在今后两个小时内提供下一次最新情况.

3. 2026年7月23日 UTC 12:03monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年7月23日 UTC 13:43resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月22日 UTC 15:33investigating

   Semtech检测到了欧盟和不结盟运动区域ESSENTIALS1 SIM订阅的降解. 该地区目前存在的设备可能难以建立新的数据会话;对于现有的会话,可能经常遇到与网络的断开. 我们已经向我们的伙伴承运人报告了这一问题,并且正在进行一项调查以确定其范围和原因。 影响:受影响设备在建立数据、短信和语音服务方面可能出现延误。 我们赞赏你在这方面的耐心.

2. 2026年7月22日 UTC 16:30monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月22日 UTC 17:36resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月22日 UTC 07:21investigating

   Semtech的监测系统已经确定了一个影响不结盟运动区域承运人+服务的问题。 我们的工程组正积极调查根源,并努力尽快恢复全部功能. 影响:客户在短信、语音、数据会话和整个网络连接方面可能遇到延误或退化。 我们将在今后两个小时内提供下一次最新情况.

2. 2026年7月22日 UTC 08:58investigating

   我们的承运人伙伴正在积极努力解决这个问题。 我们将在今后两个小时内提供下一次最新情况.

3. 2026年7月22日 UTC 11:02investigating

   我们的载体合作伙伴仍在积极调查并努力解决。 我们将在今后两个小时内提供下一次最新情况.

4. 2026年7月22日 UTC 12:16monitoring

   一项措施已经执行,我们正在监测结果.

5. 2026年7月22日 UTC 13:42resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年6月29日 UTC 07:52investigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月29日 UTC 08:06investigating

   Semtech GNOC is still observing service degradation for Subscribers roaming under Carrier Partner Orange France only. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

3. 2026年6月29日 UTC 10:11monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月29日 UTC 11:33resolved

   This incident has been resolved.

1. 2026年6月24日 UTC 17:57investigating

   Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix. Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月24日 UTC 19:47monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月24日 UTC 21:11resolved

   This incident has been resolved.

1. 2026年6月18日 UTC 05:07investigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月18日 UTC 08:38investigating

   Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation. Further updates will be shared within the next 2 hours.

3. 2026年6月18日 UTC 10:48investigating

   Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation. Further updates will be shared within the next 2 hours. We appreciate your patience and understanding.

4. 2026年6月18日 UTC 12:45identified

   The issue has been identified, and a fix is currently being implemented by our carrier partner. We apologize for any inconvenience caused and appreciate your patience and understanding while the corrective actions are being taken.

5. 2026年6月18日 UTC 15:34monitoring

   A fix has been implemented and we are monitoring the results.

6. 2026年6月18日 UTC 17:11resolved

   This incident has been resolved.

1. 2026年6月9日 UTC 13:30investigating

   Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.

2. 2026年6月9日 UTC 14:42identified

   The issue has been identified and a fix is being implemented.

3. 2026年6月9日 UTC 15:38monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月9日 UTC 22:42resolved

   This incident has been resolved.

1. 2026年6月4日 UTC 16:59investigating

   Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

2. 2026年6月4日 UTC 17:10monitoring

   Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

3. 2026年6月4日 UTC 18:09resolved

   This incident has been resolved.

1. 2026年6月2日 UTC 10:11investigating

   Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

2. 2026年6月2日 UTC 10:17investigating

   We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

3. 2026年6月2日 UTC 11:19monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月2日 UTC 12:29resolved

   This incident has been resolved.

1. 2026年5月28日 UTC 08:42investigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026年5月28日 UTC 10:40monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月28日 UTC 13:09resolved

   This incident has been resolved.

1. 2026年5月21日 UTC 16:58investigating

   Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating. We will provide additional details in 15 minutes.

2. 2026年5月21日 UTC 17:21investigating

   Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.

3. 2026年5月21日 UTC 18:55monitoring

   Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

4. 2026年5月21日 UTC 20:21resolved

   This incident has been resolved.

1. 2026年4月17日 UTC 07:49investigating

   We are currently experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

2. 2026年4月17日 UTC 07:54investigating

   We are still experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

3. 2026年4月17日 UTC 09:28investigating

   Our engineering team is still actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

4. 2026年4月17日 UTC 11:19investigating

   Our engineering team continues to actively work on resolving the issue and restoring normal service. We will share further updates as soon as additional information becomes available. We appreciate your patience in this regard. The next update will be provided within the next 02 hours.

5. 2026年4月17日 UTC 13:19investigating

   Our engineering team is actively working to resolve the issue and restore normal service. We will share additional updates as soon as more information becomes available. We appreciate your patience. The next update will be provided within the next 02 hours.

6. 2026年4月17日 UTC 13:43investigating

   Semtech engineers have increased the provisioning capacity by adding additional instances. We anticipate a quicker recovery and will keep you informed of further progress. We, thank you for your patience.The next update will be provided within the next 02 hours.

7. 2026年4月17日 UTC 16:00identified

   The issue has been identified and a fix is currently being implemented. Semtech engineers have increased the provisioning capacity by adding additional instances, and we anticipate a quicker recovery. We thank you for your patience and will keep you informed of further progress. The next update will be provided within the next 02 hours.

8. 2026年4月17日 UTC 18:21monitoring

   The issue has been addressed and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has helped restore the service. We are currently monitoring the system to ensure stability and continued performance. We thank you for your patience and will keep you informed of any further updates if required.

9. 2026年4月17日 UTC 21:20monitoring

   The issue has been resolved and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has restored the service. We are currently monitoring the system to ensure continued stability and performance. Thank you for your patience. Further updates will be shared if necessary.

10. 2026年4月18日 UTC 01:12monitoring

    The previously reported issue remains resolved following the implemented fix. Semtech engineers increased the provisioning capacity by adding additional instances, and services continue to operate normally. We are actively monitoring the system to ensure ongoing stability and performance. Thank you for your continued patience. We will provide further updates if required.

11. 2026年4月18日 UTC 04:00resolved

    This incident has been resolved.

1. 2026年4月16日 UTC 15:48investigating

   Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact. We appreciate your patience in this regard. We will provide the next update shortly.

2. 2026年4月16日 UTC 16:45monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年4月16日 UTC 16:48monitoring

   We are continuing to monitor for any further issues.

4. 2026年4月16日 UTC 18:42resolved

   This incident has been resolved.

1. 2026年4月16日 UTC 15:30monitoring

   Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions. Our engineers have restored the services. Impact: Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions. We are observing complete restoration and monitoring the results.

2. 2026年4月16日 UTC 16:23monitoring

   Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below Our engineers are working on high-priority to restore services. We will provide the next update in 60 minutes

3. 2026年4月16日 UTC 18:01monitoring

   Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions. Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services. We will provide the next update in 60 minutes

4. 2026年4月16日 UTC 18:39monitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年4月16日 UTC 19:13resolved

   This incident has been resolved.

1. 2026年4月14日 UTC 22:30investigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026年4月15日 UTC 00:33monitoring

   Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

3. 2026年4月15日 UTC 04:04resolved

   This incident has been resolved.