58 Signalfx Eu0 incidents · 2024年9月 — official updates, affected components, duration and resolution details.
我们正在调查Sprunk可观察性云网络应用程序的退化情况,供一些顾客使用。 数据摄入量目前没有受到影响。 我们将尽快提供最新情况.
我们的工程团队正在积极解决Sprunk Observation Web UI中已查明的性能问题,我们将尽快分享新的更新.
我们的工程团队继续寻找 斯普伦克观测网络UI中 已发现的性能问题 我们将会尽快分享最新消息.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查Sprunk可观测性 合成监测测试结果的处理延迟 合成监测测试正在运行,但在问题解决之前可能缺少衡量标准.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
部分客户因证书出错而出现登录失败. 已经登录的客户没有受到影响。 这个问题已经得到解决.
自动翻译自官方事件更新。
A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.
A fix has been implemented and we are monitoring the results.
The incident has been resolved.
A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.
The degradation in the Splunk APM data ingestion pipeline has been mitigated and is now resolved. Processing and storage of raw trace data has recovered, and recent data is available in trace search results. No data was lost, and MetricSets were not impacted.
1a PDT至2:50a PDT之间,任何具有"全部(动态)上市项目"设置的GCP集成,都有部分来自GCP的云监测数据被放弃. 这个问题已经得到解决。 客户可能会看到使用受影响全球氯化石蜡云监测测量仪的图表和探测器存在漏洞。 AWS Cloud Watch和Azure Monitor的度量衡没有受到影响.
自动翻译自官方事件更新。
我们确认,影响Tag Spotlight的问题已经得到解决。 从6月30日4:30 PM PT开始,客户在Tag Spotlight内部的功能可能有限. 全功能于7月1日7:20AM PT恢复.
自动翻译自官方事件更新。
由于最近一期的回放,用户从APM TraceView页面上的日志相关内容浏览到Log Observation,转回APM TraceView. 这影响了除美国3号和政府外所有领域的客户的日志关联经验。 这一变化已经恢复,以恢复预期的导航经验。 APM和Log Observer的产品可得性没有受到影响;这个问题仅限于TraceView的Logs相关工作流程。 事发时间:05:09 PDT,2026年6月25日 事件结束时间:22:15 PDT,2026年6月25日
自动翻译自官方事件更新。
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.
We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 20:00 UTC - June 2 15:30 UTC
Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.
We are continuing to investigate this issue and will provide another update shortly.
We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.
We are continuing to monitor this issue.
The charts are up and working now but we will continue to monitor
The charts are up and working now but we will continue to monitor.
After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.
We are investigating delays in processing chart load times, validating if there is any impact to the alerts. Currently there is no impact to other areas of the platform.
We are continuing to investigate this issue.
We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.
A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.
This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.
We are currently investigating this issue.
we have identified the root cause, working on fixing the solution
We are back to normal
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
We are currently investigating an issue where RUM (Real User Monitoring) MMS data is being dropped, which may result in missing or incomplete data in charts and dashboards related to real user monitoring. We are actively investigating and will provide updates as the situation develops.
We have identified the cause of the issue resulting in missing or incomplete data in Real User Monitoring charts and dashboards. We are implementing a fix and will provide an update within 15 minutes.
A solution to address the issue causing missing or incomplete data in Real User Monitoring (RUM) charts and dashboards is currently being implemented. Our teams are actively working on deploying the fix and will continue to provide updates as progress is made
We have identified an issue causing missing or incomplete data in Real User Monitoring (RUM) custom charts and dashboards across multiple realms. A fix is currently being rolled out and validated
A fix for the issue affecting Real User Monitoring (RUM) charts and dashboards has been deployed and is being actively monitored across all realms; customers may now see data restored in charts and dashboards
The issue affecting Real User Monitoring (RUM) custom charts and dashboards across multiple realms has been resolved. The fix has been deployed, and data is now flowing normally.
We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.
Our team is currently working to resolve an issue impacting Unified Identity services.
Investigation into the root cause of the Unified Identity issue is ongoing.
The issue has been identified and a fix is being implemented.
Teams continue working to implement the fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.
The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.
The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.
This incident has been resolved.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Customers may be experiencing errors while loading Data Management Page.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.
