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    Signeasy 中断历史

    48 Signeasy incidents · 2020年8月 — official updates, affected components, duration and resolution details.

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    Issues sending signature requests

    开始时间 2026年7月8日 UTC 02:15 · 6h 10m

    Issues轻微事件
    受影响的组件
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 2026年7月8日 UTC 02:15investigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 2026年7月8日 UTC 08:25resolved

      This incident has been resolved.

    Intermittent service disruption

    开始时间 2025年12月31日 UTC 04:30 · 0m

    Pending
    1. 2026年1月2日 UTC 16:23resolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    开始时间 2025年6月30日 UTC 10:14 · 11m

    Issues轻微事件
    受影响的组件
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 2025年6月30日 UTC 10:14investigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 2025年6月30日 UTC 10:25resolved

      This incident has been resolved.

    Document Listing & Upload Issue

    开始时间 2025年3月14日 UTC 14:17 · 32m

    Outage重大事件
    受影响的组件
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 2025年3月14日 UTC 14:17investigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 2025年3月14日 UTC 14:49resolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    开始时间 2024年10月3日 UTC 18:07 · 14m

    Issues轻微事件
    受影响的组件
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 2024年10月3日 UTC 18:07investigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 2024年10月3日 UTC 18:21resolved

      This incident has been resolved.

    Email Delivery Delay

    开始时间 2024年10月3日 UTC 13:08 · 4h 55m

    Issues轻微事件
    受影响的组件
    Email Delivery
    1. 2024年10月3日 UTC 13:08investigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 2024年10月3日 UTC 18:03resolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    开始时间 2024年6月7日 UTC 17:05 · 1h 23m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2024年6月7日 UTC 17:05investigating

      We are currently investigating this issue.

    2. 2024年6月7日 UTC 17:05investigating

      We are continuing to investigate this issue.

    3. 2024年6月7日 UTC 18:28resolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    开始时间 2024年4月12日 UTC 14:00 · 37m

    Issues轻微事件
    受影响的组件
    Email Delivery
    1. 2024年4月12日 UTC 14:00investigating

      We are currently investigating this issue.

    2. 2024年4月12日 UTC 14:37resolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    开始时间 2023年11月30日 UTC 06:04 · 18m

    Outage严重事件
    受影响的组件
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 2023年11月30日 UTC 06:04investigating

      We are currently investigating this issue.

    2. 2023年11月30日 UTC 06:08monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年11月30日 UTC 06:22resolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    开始时间 2023年9月20日 UTC 10:10 · 41m

    Issues轻微事件
    受影响的组件
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年9月20日 UTC 10:10investigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 2023年9月20日 UTC 10:50resolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    开始时间 2023年8月16日 UTC 15:39 · 1h 14m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2023年8月16日 UTC 15:39investigating

      We are currently investigating this issue.

    2. 2023年8月16日 UTC 16:53resolved

      This incident has been resolved.

    We are experiencing issues with document operation

    开始时间 2023年6月28日 UTC 05:51 · 8m

    Issues轻微事件
    受影响的组件
    Document conversion
    1. 2023年6月28日 UTC 05:51investigating

      We are currently investigating this issue.

    2. 2023年6月28日 UTC 05:58investigating

      We are continuing to investigate this issue.

    3. 2023年6月28日 UTC 05:58resolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    开始时间 2023年6月23日 UTC 06:01 · 6m

    Outage重大事件
    受影响的组件
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年6月23日 UTC 06:01investigating

      We are currently investigating this issue.

    2. 2023年6月23日 UTC 06:06resolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    开始时间 2023年6月13日 UTC 19:49 · 52m

    Issues轻微事件
    受影响的组件
    Web Application
    1. 2023年6月13日 UTC 19:49investigating

      We are currently investigating this issue.

    2. 2023年6月13日 UTC 20:42resolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    开始时间 2023年5月17日 UTC 02:10 · 10m

    Outage严重事件
    受影响的组件
    Web Application
    1. 2023年5月17日 UTC 02:10investigating

      We are currently investigating this issue.

    2. 2023年5月17日 UTC 02:20resolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    开始时间 2023年4月29日 UTC 16:29 · 1h 29m

    Outage严重事件
    受影响的组件
    Email Delivery
    1. 2023年4月29日 UTC 16:29investigating

      We are currently investigating this issue.

    2. 2023年4月29日 UTC 17:58resolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    开始时间 2023年3月2日 UTC 14:26 · 15m

    Issues轻微事件
    受影响的组件
    Android ApplicationiOS Application
    1. 2023年3月2日 UTC 14:26investigating

      We are currently investigating this issue.

    2. 2023年3月2日 UTC 14:41resolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    开始时间 2023年2月24日 UTC 02:11 · 39m

    Issues轻微事件
    受影响的组件
    iOS Application
    1. 2023年2月24日 UTC 02:11investigating

      We are currently investigating this issue.

    2. 2023年2月24日 UTC 02:50resolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    开始时间 2023年2月23日 UTC 10:41 · 39m

    Outage重大事件
    受影响的组件
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年2月23日 UTC 10:41investigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 2023年2月23日 UTC 11:20resolved

      This incident has been resolved.

    We're experiencing issues loading the document list in the Signeasy web application.

    开始时间 2023年2月19日 UTC 17:35 · 33m

    Outage重大事件
    受影响的组件
    Web Application
    1. 2023年2月19日 UTC 17:35investigating

      We are currently investigating this issue.

    2. 2023年2月19日 UTC 18:09resolved

      This incident has been resolved.