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Signeasy 中断历史

50 Signeasy incidents · 2020年8月 — official updates, affected components, duration and resolution details.

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Issues sending signature requests

开始时间 2026年7月8日 UTC 02:15 6h 10m

Issues轻微事件

受影响的组件

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application

2026年7月8日 UTC 02:15investigating
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
2026年7月8日 UTC 08:25resolved
This incident has been resolved.

Intermittent service disruption

开始时间 2025年12月31日 UTC 04:30 0m

Pending

2026年1月2日 UTC 16:23resolved
We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

Degraded performance - Investigation ongoing

开始时间 2025年6月30日 UTC 10:14 11m

Issues轻微事件

受影响的组件

Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

2025年6月30日 UTC 10:14investigating
We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.
2025年6月30日 UTC 10:25resolved
This incident has been resolved.

Document Listing & Upload Issue

开始时间 2025年3月14日 UTC 14:17 32m

Outage重大事件

受影响的组件

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads

2025年3月14日 UTC 14:17investigating
We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.
2025年3月14日 UTC 14:49resolved
This incident has been resolved.

Request Signature and Document Signing Issue

开始时间 2024年10月3日 UTC 18:07 14m

Issues轻微事件

受影响的组件

Web ApplicationAPI - v3Android ApplicationiOS Application

2024年10月3日 UTC 18:07investigating
We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.
2024年10月3日 UTC 18:21resolved
This incident has been resolved.

Email Delivery Delay

开始时间 2024年10月3日 UTC 13:08 4h 55m

Issues轻微事件

受影响的组件

Email Delivery

2024年10月3日 UTC 13:08investigating
We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.
2024年10月3日 UTC 18:03resolved
This incident has been resolved.

Slowness in listing of documents and "All documents" section not loading on the web application

开始时间 2024年6月7日 UTC 17:05 1h 23m

Issues轻微事件

受影响的组件

Web Application

2024年6月7日 UTC 17:05investigating
We are currently investigating this issue.
2024年6月7日 UTC 17:05investigating
We are continuing to investigate this issue.
2024年6月7日 UTC 18:28resolved
This incident has been resolved.

We're currently experiencing delays in email delivery

开始时间 2024年4月12日 UTC 14:00 37m

Issues轻微事件

受影响的组件

Email Delivery

2024年4月12日 UTC 14:00investigating
We are currently investigating this issue.
2024年4月12日 UTC 14:37resolved
This incident has been resolved.

Scheduled Maintenance in progress. (1:30 AM - 2:30 AM UTC)

开始时间 2024年2月17日 UTC 01:35 48m

Maintenance维护事件

受影响的组件

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

2024年2月17日 UTC 01:35investigating
Our scheduled maintenance window for database migration has begun. We are currently migrating our database services. Services are unavailable during this process. The estimated completion time is 2:30 AM UTC. Stay tuned for updates!
2024年2月17日 UTC 02:22investigating
We are continuing to investigate this issue.
2024年2月17日 UTC 02:23resolved
This incident has been resolved.

We are currently experiencing issues accessing all transactions and settings update on our platform.

开始时间 2023年11月30日 UTC 06:04 18m

Outage严重事件

受影响的组件

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot

2023年11月30日 UTC 06:04investigating
We are currently investigating this issue.
2023年11月30日 UTC 06:08monitoring
A fix has been implemented and we are monitoring the results.
2023年11月30日 UTC 06:22resolved
The incident has been resolved and all services are back in operation.

We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

开始时间 2023年9月20日 UTC 10:10 41m

Issues轻微事件

受影响的组件

Web ApplicationAndroid ApplicationiOS Application

2023年9月20日 UTC 10:10investigating
We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.
2023年9月20日 UTC 10:50resolved
This incident has been resolved.

We're experiencing issue with uploading of documents

开始时间 2023年8月16日 UTC 15:39 1h 14m

Issues轻微事件

受影响的组件

Web Application

2023年8月16日 UTC 15:39investigating
We are currently investigating this issue.
2023年8月16日 UTC 16:53resolved
This incident has been resolved.

We are experiencing issues with document operation

开始时间 2023年6月28日 UTC 05:51 8m

Issues轻微事件

受影响的组件

Document conversion

2023年6月28日 UTC 05:51investigating
We are currently investigating this issue.
2023年6月28日 UTC 05:58investigating
We are continuing to investigate this issue.
2023年6月28日 UTC 05:58resolved
This incident has been resolved.

We are experiencing issues with accessing the documents

开始时间 2023年6月23日 UTC 06:01 6m

Outage重大事件

受影响的组件

Web ApplicationAndroid ApplicationiOS Application

2023年6月23日 UTC 06:01investigating
We are currently investigating this issue.
2023年6月23日 UTC 06:06resolved
This incident has been resolved.

We are experiencing issue with accessing the document listing in webapp

开始时间 2023年6月13日 UTC 19:49 52m

Issues轻微事件

受影响的组件

Web Application

2023年6月13日 UTC 19:49investigating
We are currently investigating this issue.
2023年6月13日 UTC 20:42resolved
This incident has been resolved.

We are experiencing issues with accessing the web application

开始时间 2023年5月17日 UTC 02:10 10m

Outage严重事件

受影响的组件

Web Application

2023年5月17日 UTC 02:10investigating
We are currently investigating this issue.
2023年5月17日 UTC 02:20resolved
This incident has been resolved.

We are experiencing issue with delivery of the emails

开始时间 2023年4月29日 UTC 16:29 1h 29m

Outage严重事件

受影响的组件

Email Delivery

2023年4月29日 UTC 16:29investigating
We are currently investigating this issue.
2023年4月29日 UTC 17:58resolved
This incident has been resolved.

We're experiencing issue with importing of documents in mobile application

开始时间 2023年3月2日 UTC 14:26 15m

Issues轻微事件

受影响的组件

Android ApplicationiOS Application

2023年3月2日 UTC 14:26investigating
We are currently investigating this issue.
2023年3月2日 UTC 14:41resolved
This incident has been resolved.

We are experiencing issues with login and import on iOS

开始时间 2023年2月24日 UTC 02:11 39m

Issues轻微事件

受影响的组件

iOS Application

2023年2月24日 UTC 02:11investigating
We are currently investigating this issue.
2023年2月24日 UTC 02:50resolved
This incident has been resolved.

We are experiencing issues with accessing the web application and the website

开始时间 2023年2月23日 UTC 10:41 39m

Outage重大事件

受影响的组件

Web ApplicationAndroid ApplicationiOS Application

2023年2月23日 UTC 10:41investigating
Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly
2023年2月23日 UTC 11:20resolved
This incident has been resolved.

Signeasy 中断历史 | Uptimus