Simpletexting 中断历史

1. 2026年9月9日 UTC 14:42investigating

   我们目前正在调查关于客户在试图登录SimpleTexting时没有收到给其AT&T设备的短信的报告。 目前,通过电子邮件进行核查的工作如所预期,我们认为其他载体不会受到影响。 一旦获得更多信息,我们将立即提供最新情况。 我们感谢你在此期间的耐心.

2. 2026年9月9日 UTC 14:42investigating

   我们正在继续调查这一问题.

3. 2026年9月9日 UTC 16:16investigating

   我们的小组正继续与承运人伙伴合作以解决这一问题,我们将在收到最新情况时公布最新情况。 电子邮件认证此时正在按预期进行.

4. 2026年9月9日 UTC 18:32identified

   这个问题已经同我们的运输伙伴们确定,我们的小组正在积极拟订一项决议。 如果您需要访问您的账户,但仍无法收到2FA消息,请联系支持@simpletexting.com

5. 2026年9月9日 UTC 19:52monitoring

   调查组已经解决了问题,我们正在监测稳定情况。 如果你还有问题收到2FA代码,请伸出支持之手!

6. 2026年9月9日 UTC 20:16resolved

   我们高兴地报告,正在按预期提供2FA代码,这一问题已经得到全面解决。 如果你还有其他问题,请联系我们的支援队!

自动翻译自官方事件更新。

1. 2026年8月3日 UTC 14:31investigating

   我们正与Intercom调查一个问题, 我们将继续监控和更新这个网页, 同时,如果需要帮助,请联系我们的客户支持小组(866)259-1887.

2. 2026年8月3日 UTC 16:30monitoring

   Intercom已通知我们,他们已执行了一项固定措施并正在监测结果。 顾客报告说,他们现在能够与简易教学小组进行现场聊天。 一旦我们相信现场聊天能如期进行,我们将继续监控和结案. 我们为不便而道歉,并感谢你的耐心.

3. 2026年8月3日 UTC 17:29resolved

   Intercom确认所有服务恢复正常. 现场聊天和电子邮件现在如所预期。 如果你看到其他问题, 请不要犹豫, 拨打顾客支援队(866) 259-1887。 谢谢你今天下午的耐心和理解!

自动翻译自官方事件更新。

1. 2026年6月24日 UTC 14:20investigating

   用户报告了在创建新的SimpleTexting账户并访问其先前创建的自由审判的问题。 我们目前正在研究这一问题的原因和范围。 我们希望该系统尽快全面运作.

2. 2026年6月24日 UTC 15:23identified

   已查明影响设立账户的问题和涉及现有自由审判账户的问题。 我们的工程队目前正在执行一个固定方案.

3. 2026年6月24日 UTC 16:52monitoring

   防止登记新的简易免费审判账户的问题已经解决。 我们仍然在对现有自由审判账户的进出信息进行投资。 我们将在解决这一问题方面取得进展时提供最新情况。 谢谢你的耐心!

4. 2026年6月25日 UTC 19:25resolved

   我们高兴地报告,我们的工程组已经解决了影响自由审理账户的所有问题。 昨天注册的一些用户(6/24/26)可能需要我们的支助小组的帮助来建立一个新的试验账户,以继续试验SimpleTexting。 如果你的账户受到影响,你今天下午会收到一封邮件。 我们对此造成的不便表示歉意.

自动翻译自官方事件更新。

1. 2026年5月18日 UTC 14:08investigating

   We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2026年5月18日 UTC 14:11investigating

   Our developers have confirmed that links affected by this outage should be resolvable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.

3. 2026年5月18日 UTC 14:51monitoring

   A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.

4. 2026年5月18日 UTC 15:18resolved

   This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.

1. 2026年4月25日 UTC 14:14investigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2026年4月25日 UTC 16:07identified

   The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.

3. 2026年4月25日 UTC 16:42monitoring

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

4. 2026年4月25日 UTC 16:48monitoring

   The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.

5. 2026年4月25日 UTC 17:22resolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 2026年1月22日 UTC 18:24investigating

   Due to a technical issue, messages held for review before sending are experiencing delays. Our Support Team is working swiftly to review and release these messages. We will continue working to identify and implement a fix, and we apologize for any inconvenience this may cause.

2. 2026年1月22日 UTC 20:19identified

   The issue has been identified and a fix is being implemented. While our team continues to release any pending messages as swiftly as possible, delays may still be occurring. Thank you for your patience while we work to get this issue resolved.

3. 2026年1月22日 UTC 21:43resolved

   This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!

1. 2026年1月9日 UTC 20:03investigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 2026年1月9日 UTC 21:00monitoring

   Intercom has informed us they have implemented a fix and are monitoring the results. Customers have reported they are now able to initiate live chats with SimpleTexting teams. We'll continue monitoring and close this incident once we're confident live chats are working as expected. We apologize for the inconvenience!

3. 2026年1月9日 UTC 22:11resolved

   Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues. Thanks for your patience and understanding this afternoon!

1. 2025年11月12日 UTC 00:49investigating

   We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025年11月12日 UTC 01:21identified

   The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.

3. 2025年11月12日 UTC 01:54monitoring

   We're continuing to monitor stability on the platform. We've confirmed that outbound messages sent between 7PM EST - 8PM EST were held by the system, and will need to be resent from your account. Additionally, inbound messages sent to your account during this time would not have been received by the system. We apologize for any inconvenience this may have caused.

4. 2025年11月12日 UTC 02:34resolved

   We are happy to report this incident has been resolved. You should now be able to access your account as expected.

1. 2025年9月23日 UTC 15:38investigating

   Users with 10DLC local area code numbers are experiencing delivery issues for both inbound and outbound messages. At this time, users are also experiencing issues receiving two-factor authentication codes when logging into their accounts. Currently, both inbound and outbound messages on Toll-free numbers remain operational. We are investigating this issue as quickly as possible and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 2025年9月23日 UTC 16:13monitoring

   The issue was identified and a fix has been implemented. Both inbound and outbound messages sent during this time should now be delivering. Additionally, codes for Two-Factor Authentication should be received as expected. We will continue monitoring the results. Thanks for your patience as we work to confirm this is resolved.

3. 2025年9月23日 UTC 16:59resolved

   This incident has been resolved. We can confirm messaging for 10DLC numbers and delivery of Two-Factor Authentication codes are working as expected. No messages should have been lost during this time.

1. 2025年4月28日 UTC 16:04investigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025年4月28日 UTC 16:36monitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

3. 2025年4月28日 UTC 17:38resolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. We apologize for any inconvenience caused during this time.

1. 2025年2月4日 UTC 20:44investigating

   We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025年2月4日 UTC 21:08monitoring

   A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.

3. 2025年2月4日 UTC 22:01resolved

   We are happy to report that this issue has been fully resolved.

1. 2025年1月28日 UTC 20:56investigating

   We're aware of intermittent errors with logging in and loading some features. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.

2. 2025年1月28日 UTC 21:30investigating

   We are continuing to investigate this issue.

3. 2025年1月28日 UTC 22:02monitoring

   A fix has been implemented and we are monitoring the status. Thank you again for your patience!

4. 2025年1月28日 UTC 22:33resolved

   This issue has been resolved. Users should now be able to access their SimpleTexting accounts. Thanks for your patience!

1. 2024年5月29日 UTC 16:24investigating

   We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.

2. 2024年5月29日 UTC 17:12identified

   The issue has been identified by Intercom and a fix is being worked on. We apologize for any inconvenience when trying to reach us by live chat.

3. 2024年5月29日 UTC 18:29resolved

   A fix has been implemented to Intercom and live chats are now working as expected. Thank you for your patience when trying to contact us today via chats.

1. 2024年2月22日 UTC 14:41investigating

   We’re investigating an AT&T outage that is causing delivery issues to contacts using their wireless service. We’ll continue to monitor and update this page as we receive more information from AT&T.

2. 2024年2月22日 UTC 16:14investigating

   We are continuing to investigate an AT&T outage. We’ll continue to monitor and provide an update once we receive more information from AT&T.

3. 2024年2月22日 UTC 18:16monitoring

   We've received word from AT&T that a fix has been implemented. Subscribers have reported receiving messages and messages are delivering as expected. We'll provide an update once AT&T has confirmed this issue is fully resolved.

4. 2024年2月22日 UTC 20:52monitoring

   We are continuing to monitor for any further issues.

5. 2024年2月22日 UTC 20:55resolved

   We've received confirmation from AT&T that this issue has been resolved. Any messages affected during this time have been delivered.

1. 2023年4月19日 UTC 21:43investigating

   Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers. We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.

2. 2023年4月19日 UTC 22:37monitoring

   The issue was identified by our downstream provider. They've implemented a fix and are monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.

3. 2023年4月20日 UTC 01:04resolved

   This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.

1. 2022年10月3日 UTC 20:15investigating

   Some of our users on Toll-free numbers are experiencing delays with inbound messages. We are investigating this issue and will continue to post updates as we get this resolved.

2. 2022年10月3日 UTC 21:43monitoring

   A fix has been implemented and we’re monitoring the results. Your incoming messages have not been lost. They will be received shortly according to their current position in the queue. Thanks for your patience.

3. 2022年10月3日 UTC 22:40resolved

   This incident has been resolved. Any incoming messages affected during this time have been delivered. We apologize for any inconvenience this may have caused.

1. 2022年8月26日 UTC 13:24investigating

   Users have reported issues accessing their accounts using Safari on some iOS and macOS devices. We are currently investigating this issue. Our service is still operational and can be accessed by using an alternative browser such as Chrome or Firefox.

2. 2022年8月26日 UTC 14:11monitoring

   The cause of this issue has been identified and a fix has been implemented. We will continue to monitor this issue for users accessing the site or mobile app from iOS or macOS devices. We apologize for any inconvenience this may have caused.

3. 2022年8月26日 UTC 15:09resolved

   This issue has been resolved. Users should now be able to access SimpleTexting from their iOS and macOS devices. Thanks for your patience!

1. 2022年8月24日 UTC 14:54investigating

   We're aware that users may be experiencing slow or unresponsive pages, which may include error messages or the inability to log in. Additionally, we're aware this issue may be causing delays for both inbound and outbound messages on all number types. Our engineers are investigating and we will continue to post updates as we get this resolved. We sincerely apologize for any inconvenience.

2. 2022年8月24日 UTC 15:31monitoring

   A fix has been implemented and we’re monitoring the results. During this time, you may still experience pages loading slowly and delays with outgoing and incoming messages. We can confirm no messages have been lost. Any pending messages will start sending shortly according to their position in our queues. Thanks for your patience!

3. 2022年8月24日 UTC 17:16resolved

   We are happy to report all issues related to this incident have been resolved. Pages should be loading at normal speeds and any messages experiencing delays should now be received or delivered. Thanks again for your patience!

1. 2022年3月31日 UTC 18:07investigating

   Our engineers are currently investigating an issue with MMS campaigns sending slowly. We apologize for the inconvenience and will keep you updated as we learn more.

2. 2022年3月31日 UTC 18:24investigating

   Our engineers are looking into slow sending speeds for both SMS and MMS campaigns. We are investigating and will post updates as we work to get this resolved. We apologize for the inconvenience and appreciate your patience.

3. 2022年3月31日 UTC 19:43monitoring

   A fix has been implemented and campaigns are starting to send normally now. We're monitoring the situation. Thank you for your patience while we worked on this.

4. 2022年4月1日 UTC 02:25resolved

   This incident has been resolved. Thank you for your patience while we worked through it.

1. 2022年3月25日 UTC 21:22investigating

   Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns. We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.

2. 2022年3月25日 UTC 22:05identified

   Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.

3. 2022年3月26日 UTC 02:18identified

   We are continuing to work on a fix for this issue.

4. 2022年3月26日 UTC 15:24resolved

   Campaigns are sending normally now. Thank you for your patience while we resolved this!