Smtp2go 中断历史

1. 2026年9月4日 UTC 08:58investigating

   我们的团队目前正在调查一个问题,导致一些电子邮件留在微软电子邮件地址的“处理”状态中,导致发送延误和灰色清单。 我们正在努力解决这一问题。 我们建议尽可能将安全列入名单:https://support.smtp2go.com/hc/en-gb/articles/360000471954-Allowloint-IP-Addresses-With-Microsoft-365

2. 2026年9月4日 UTC 11:17identified

   虽然我们继续用微软域处理当前的问题,但所有指标都表明微软本身存在更大的全球性问题。 我们将继续提供已有的最新资料。 https://groups.io/email-productor-status?isp=微软+365 互联网档案馆的存檔,存档日期2013-12-21

3. 2026年9月4日 UTC 12:04identified

   微软已接受当前电子邮件延迟的责任. 详情见其状况页和以下: 问题编号:EX1467029 受影响服务:在线交流 状况:服务退化 问题类型: 事件 开始时间:2026年9月4日,10:19 PM GMT+12 用户影响 在Exchange Online中,用户在发送和接收来自外部域的电子邮件信息方面可能会遇到延误. 更多信息 用户可能遇到间歇性的“服务员忙”错误,影响到多个邮箱。 影响范围 这个问题影响到用户,他们可能试图在交换在线发送和接收来自外部域的电子邮件信息。 我们的调查继续进行时,可能会更新这一信息.

4. 2026年9月4日 UTC 14:04identified

   我们正在调查,因为这个问题已经开始 影响其他供应商,如Gmail

5. 2026年9月4日 UTC 14:26investigating

   我们的技术小组正在调查一个问题 给不同供应商的一些信息被显示为“处理” 而没有到达接收者

6. 2026年9月4日 UTC 14:38monitoring

   由微软服务问题所引发的冲击效应导致的超负荷服务器排出异常. 已执行固定, 我们正在监视服务器队列

7. 2026年9月4日 UTC 20:41resolved

   这一事件已经解决,邮件队列也恢复正常. 谢谢你的耐心.

自动翻译自官方事件更新。

1. 2026年8月27日 UTC 22:38identified

   我们查明了造成一些客户遇到联系问题和交货延误的问题(电子邮件仍处于“处理”状态)。 我们的团队正在紧急地努力解决这一问题并恢复正常服务.

2. 2026年8月27日 UTC 23:01monitoring

   一项固定措施已经执行,我们正在继续监测结果。 连接稳定性正在提高,队列级别正在下降,延迟的电子邮件正在处理中.

3. 2026年8月27日 UTC 23:21monitoring

   我们正在继续监测局势。 如果你仍然遇到联系问题或运送延误,请联系我们的支援小组寻求援助.

4. 2026年8月27日 UTC 23:44resolved

   这一事件已经得到解决。 我们对造成的干扰和不便表示诚挚的歉意。 如果您在连接或电子邮件发送方面有任何进一步的问题,请联系我们的支助小组寻求援助.

自动翻译自官方事件更新。

1. 2026年8月27日 UTC 03:20investigating

   我们的小组目前正在调查一个导致一些电子邮件仍然处于“处理”状态的问题,结果造成交付延误。 我们正在努力解决这一问题.

2. 2026年8月27日 UTC 03:57investigating

   我们正在继续调查这一问题.

3. 2026年8月27日 UTC 04:52monitoring

   一项固定措施已经执行,我们正在监测结果。 在“处理”状态下积压的电子邮件目前正在处理之中.

4. 2026年8月27日 UTC 05:18monitoring

   我们正在继续监测.

5. 2026年8月27日 UTC 06:40resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月18日 UTC 16:47investigating

   欧洲用户在仪表板上更新的交付状况可能会出现延误。 我们的开发者目前正在研究一个固定。 请放心,尽管延迟了状态更新,电子邮件已经成功发送.

2. 2026年8月19日 UTC 06:01resolved

   这一事件已经得到解决。 如果你仍然有邮件显示 仅"处理", 请联系我们的支援团队 谁可以进一步协助.

自动翻译自官方事件更新。

1. 2026年7月25日 UTC 19:01investigating

   我们的开发者正在调查一个导致电子邮件处理延迟的问题. 一些在受影响的服务器上的用户可能会看到怪异的电子邮件被卡在他们的活动页面"Processed"的舞台上,而其他的则正在发送.

2. 2026年7月26日 UTC 06:00resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月1日 UTC 09:42investigating

   We are currently investigating an issue with email delivery

2. 2026年7月1日 UTC 10:01monitoring

   The issue has been identified and addressed

3. 2026年7月1日 UTC 10:10resolved

   This incident has been resolved.

1. 2026年6月25日 UTC 10:32identified

   Our SMS partner Message Media is experiencing issues which is resulting in some SMS messages being marked as "Sending". You can subscribe to updates on their status page here: https://status.messagemedia.com/

2. 2026年6月25日 UTC 12:20identified

   We are still waiting for more details from our SMS partner, Message Media. You can subscribe to updates on their status page here: https://status.messagemedia.com/

3. 2026年6月25日 UTC 17:27monitoring

   Our provider has confirmed that a fix has been implemented and they are monitoring the results: https://status.messagemedia.com/

4. 2026年6月25日 UTC 17:27monitoring

   We are continuing to monitor for any further issues.

5. 2026年6月25日 UTC 18:29resolved

   A fix has been implemented, and messaging services have recovered. We have completed validation testing and confirmed that message sending and delivery are functioning as expected.

1. 2026年6月1日 UTC 07:31investigating

   We are aware of an issue causing delays in email delivery. Affected emails will appear as "Processed" in the Activity feed. Our development team is investigating and working to resolve the issue.

2. 2026年6月1日 UTC 08:48investigating

   We are continuing to investigate this issue at the highest priority level.

3. 2026年6月1日 UTC 09:18identified

   The issue has been identified and a fix is being implemented.

4. 2026年6月1日 UTC 09:40identified

   The issue has been identified as a failed server that did not have an easy mitigation strategy for its failure, as it was part of an older network configuration. Measures have been put in place to re-route traffic and some delays are anticipated while the backlog gets processed. This is not anticipated to be long. We will have a full review of our strategy around this with the view to eliminate this from happening in the future.

5. 2026年6月1日 UTC 09:41monitoring

   A fix has been implemented and we are monitoring the results.

6. 2026年6月1日 UTC 10:35resolved

   This incident has been resolved.

1. 2026年5月4日 UTC 19:04investigating

   Degraded performance of US inbound servers is causing processing delays, intermittent timeouts and incorrect "421 Too many concurrent SMTP connections from this IP address; please try again later." errors. This is isolated to US-based servers. If you are experiencing any of these issues, please try changing the server name to mail-eu.smtp2go.com until further notice.

2. 2026年5月4日 UTC 22:29resolved

   This incident has been resolved.

1. 2026年4月30日 UTC 06:25identified

   Some users may experience delays and see "Processed" emails on their Activity feed. Our developers have identified the issue and are implementing a fix.

2. 2026年4月30日 UTC 08:35resolved

   This incident has now been resolved. New emails should flow as normal. Previously processed emails may take a little longer to update.

1. 2026年4月30日 UTC 03:35investigating

   We are aware of an issue where some emails are currently stuck in the "Processed" status. Our team is actively taking steps to resolve the issue as quickly as possible.

2. 2026年4月30日 UTC 04:00monitoring

   A fix has been deployed and we're continuing to monitor the situation. We are seeing email queues begin to clear and expect all delayed messages to be delivered shortly. Thank you for your patience, and we apologise for the inconvenience.

3. 2026年4月30日 UTC 05:17resolved

   This incident has been resolved.

1. 2026年4月15日 UTC 16:26investigating

   Our development team is currently investigating the inbound mail servers, which are experiencing an unusually high volume of traffic. Users may encounter delays in message delivery while we work to identify the root cause and restore normal performance.

2. 2026年4月15日 UTC 17:23resolved

   Our development team has resolved the incident. Please allow some time for the backlog to clear.

1. 2026年3月31日 UTC 23:08investigating

   We are investigating an issue causing delays in email delivery in the AU region. These emails will appear as "Processed" on the "Reports > Activity" page. Our engineering team is currently working to identify the root cause and restore normal processing speeds as quickly as possible.

2. 2026年3月31日 UTC 23:58identified

   The issue has been identified, and a fix is being implemented.

3. 2026年4月1日 UTC 02:09identified

   A preliminary fix is being implemented and the backlog of processed email is being worked through.

4. 2026年4月1日 UTC 05:28monitoring

   A resolution has been implemented and we're continuing to monitor. While the backlog of "Processed" emails is clearing, clients may notice a temporary delay in event updates (such as the "Delivered" status) appearing in the Activity page reporting. These records are being processed and will be fully updated shortly.

5. 2026年4月1日 UTC 09:53resolved

   This incident has been resolved.

1. 2026年3月2日 UTC 17:00investigating

   We are investigating a system-wide outage. Users may experience connectivity issues. Please try connecting to mail-us.smtp2go.com or mail-eu.smtp2go.com in the meantime.

2. 2026年3月2日 UTC 22:36monitoring

   A fix has been implemented, and we are continuing to monitor.

3. 2026年3月3日 UTC 00:08resolved

   This incident is now resolved. We apologize for any inconvenience encountered. If you experience issues connecting to our servers, please reach out to our support team for further assistance.

1. 2026年2月26日 UTC 03:01monitoring

   We are currently aware of a global issue affecting emails sent to Microsoft-hosted domains (such as hotmail.com, outlook.com, live.com, etc.). Emails affected will show as "Processed" on the "Reports > Activity" page, and delivery attempts encounter "451 4.7.650……….." responses. This is a Microsoft-wide issue affecting multiple SMTP providers/ESPs, and we are monitoring it closely as they actively work on a fix. Thanks for your patience.

2. 2026年2月27日 UTC 03:08resolved

   This incident has been resolved.

1. 2026年2月13日 UTC 14:36identified

   We have identified an issue with headers for sent messages not displaying in the Activity page. We are investigating and will update.

2. 2026年2月14日 UTC 04:10resolved

   This incident has been resolved.

1. 2026年2月8日 UTC 23:57identified

   Some customers may experience intermittent connection failures when connecting to "mail-au.smtp2go.com". Our development team has identified the issue and is taking corrective action to restore full stability as quickly as possible. Recommended Action: While we resolve this, you can maintain a stable connection by switching your SMTP server address to "mail.smtp2go.com".

2. 2026年2月9日 UTC 02:51resolved

   This issue has now been resolved, and services are operating normally. We apologise for any inconvenience this may have caused. If you continue to experience any connection failures when connecting to "mail-au.smtp2go.com", please reach out to our support team for assistance.

1. 2026年1月22日 UTC 19:44investigating

   We are currently investigating an issue affecting the mail servers. During this time, users may experience delays in email delivery.

2. 2026年1月22日 UTC 20:02identified

   Our team has identified a global service outage affecting Microsoft. As a result, outbound emails to Microsoft-hosted domains may be delayed. We are securely holding affected messages and will continue to automatically re-attempt delivery until Microsoft resolves the issue.

3. 2026年1月24日 UTC 00:26resolved

   This incident has been resolved.

1. 2026年1月20日 UTC 15:27investigating

   Some customers are experiencing issues loading the SMTP2GO login page. Please try logging in at https://app-us.smtp2go.com/login/ while we investigate this issue

2. 2026年1月20日 UTC 16:08investigating

   We are continuing to investigate this issue. If you cannot log in, please try using: https://app-us.smtp2go.com/login/

3. 2026年1月21日 UTC 03:57resolved

   This issue was caused by network instability at Akamai/Linode datacenters in the EU. This has now been resolved as per their bulletin on the issue.

1. 2026年1月12日 UTC 15:33investigating

   We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails. Our development team is investigating.

2. 2026年1月12日 UTC 18:11resolved

   The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.