Smugmug 中断历史

1. 2026年6月30日 UTC 16:29investigating

   少数人可能会遇到一些网页显示方式的瞬间问题. 我们正在找到这个错误的底部,一旦我们解决了, 将会用更多的信息更新.

2. 2026年6月30日 UTC 16:45monitoring

   我们已经查明问题的根源,并正在恢复.

3. 2026年6月30日 UTC 16:52resolved

   所有系统恢复正常运行.

自动翻译自官方事件更新。

1. 2026年6月3日 UTC 08:50investigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 2026年6月3日 UTC 11:57resolved

   This incident has been resolved.

1. 2026年4月11日 UTC 03:21investigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 2026年4月11日 UTC 03:51investigating

   We are continuing to investigate this issue.

3. 2026年4月11日 UTC 03:51resolved

   This incident has been resolved.

1. 2026年2月7日 UTC 18:58investigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026年2月7日 UTC 23:39identified

   The issue has been identified and a fix is being implemented.

3. 2026年2月8日 UTC 01:37monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年2月8日 UTC 03:09resolved

   This incident has been resolved.

1. 2026年2月7日 UTC 04:01investigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026年2月7日 UTC 07:14resolved

   This incident has been resolved.

1. 2026年1月27日 UTC 15:20investigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2026年1月27日 UTC 16:24resolved

   This incident has been resolved.

1. 2025年12月21日 UTC 22:08investigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 2025年12月21日 UTC 23:34resolved

   The incident has been resolved.

1. 2025年10月29日 UTC 08:39investigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 2025年10月29日 UTC 16:04resolved

   This incident has been resolved.

1. 2025年10月20日 UTC 07:17investigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 2025年10月20日 UTC 08:23investigating

   We are continuing to investigate this issue.

3. 2025年10月20日 UTC 09:31monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年10月20日 UTC 16:39resolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 2025年7月9日 UTC 17:34investigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2025年7月9日 UTC 17:53monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年7月9日 UTC 18:04resolved

   This incident has been resolved.

1. 2025年7月9日 UTC 16:30investigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 2025年7月9日 UTC 16:37monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年7月9日 UTC 17:07resolved

   This incident has been resolved.

1. 2025年2月17日 UTC 01:27investigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2025年2月17日 UTC 02:21resolved

   This incident has been resolved.

1. 2024年7月24日 UTC 21:13investigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2024年7月24日 UTC 23:48identified

   The issue has been identified and a fix is being implemented.

3. 2024年7月25日 UTC 00:26monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年7月25日 UTC 00:27monitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 2024年7月25日 UTC 00:32resolved

   All uploaded images have now been processed.

1. 2024年5月24日 UTC 19:13identified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 2024年5月24日 UTC 19:30resolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 2024年3月18日 UTC 18:21identified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 2024年3月19日 UTC 16:47resolved

   This incident has been resolved.

1. 2024年2月14日 UTC 09:22investigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 2024年2月14日 UTC 09:36resolved

   This incident has been resolved.

1. 2024年2月7日 UTC 21:19investigating

   We are currently investigating this issue.

2. 2024年2月7日 UTC 21:56identified

   The issue has been identified and a fix is being implemented.

3. 2024年2月7日 UTC 22:44resolved

   This incident has been resolved.

1. 2024年1月15日 UTC 17:39investigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 2024年1月15日 UTC 18:20identified

   The issue has been identified and a fix is being implemented.

3. 2024年1月15日 UTC 19:42identified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 2024年1月16日 UTC 09:27identified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 2024年1月17日 UTC 23:13identified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 2024年1月18日 UTC 20:03resolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 2023年11月6日 UTC 13:59identified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 2023年11月6日 UTC 15:15monitoring

   A fix has been implemented and we are monitoring the results.

3. 2023年11月6日 UTC 15:47resolved

   This incident has been resolved.

1. 2023年9月23日 UTC 20:01investigating

   Uploads are processing slowly. Our team is working on a fix.

2. 2023年9月23日 UTC 20:46resolved

   This incident has been resolved.