Sprout Social 中断历史

1. 2026年10月19日 UTC 08:26monitoring

   Facebook、Instagram和Facebook Ads的配置因Meta取消访问标志而中断。 受影响的用户可以在Sprout和电子邮件中看到断开的配置图通知。 为了恢复访问,最初连接配置文件的用户应当登录到Facebook或Meta Business Suite,并跟随任何提示,再以斯普鲁特语重新连接配置文件.

2. 2026年10月22日 UTC 22:11resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月9日 UTC 22:53investigating

   Sprout目前在应用的多个领域遇到缓慢的问题。 我们的工程师正在努力尽快解决这个问题。 请订阅以获取补充更新。 我们为不方便而道歉.

2. 2026年10月9日 UTC 23:28resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月23日 UTC 09:30investigating

   我们正在调查一个大约从09:20 CEST开始的问题,阻止用户成功连接或重新认证他们的线程配置。 试图授权账户的用户在从 Threads 授权屏幕返回 Sprout Social 时遭遇失败. 我们的工程组正在积极研究根源 一旦掌握更多信息,我们将提供另一个最新情况。 我们对此可能造成的不便表示歉意.

2. 2026年9月23日 UTC 21:37monitoring

   Meta似乎已经解决这个问题,我们正在监测结果.

3. 2026年9月25日 UTC 10:43resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月16日 UTC 09:49investigating

   截止9月16日9:20 AM CEST. 斯普鲁特目前正面临与Meta连接的问题. 因此,一些客户可能会看到收件箱消息的延迟,报告中断,以及给Meta频道的帖子失效. 我们的工程组正在积极调查这个问题,一旦获得更多信息,我们将提供最新情况.

2. 2026年9月16日 UTC 13:12investigating

   我们的小组正在积极处理这个问题,并将在我们得到最新情况后立即通报。 同时,在Meta的一端快速的一步 可能会立刻恢复你的连接。 Meta目前要求一些用户接受新政策. 请登录您在 https://business.facebook.com/ 的Meta 业务套件, 并检查任何提示或弹出 。 如果您看到一个快速请求您同意这个政策, 接受它可能会立即重新连接您的配置文件 。 感谢您耐心地对待我们!

3. 2026年9月17日 UTC 20:17investigating

   我们正在继续调查这一问题.

4. 2026年9月17日 UTC 20:21resolved

   这个问题已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月9日 UTC 18:11investigating

   斯普鲁特目前正与特雷利斯发生问题. 我们的工程师正在调查问题的根源。 由于这些问题,你可能会经历: - 试图访问Trellis时出错 - 创造特雷利斯线索的问题 请订阅以获取补充更新。 我们为不方便而道歉.

2. 2026年9月9日 UTC 18:33resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月24日 UTC 09:02investigating

   我们正积极调查一个影响Reddit整合的问题, 大约从今天爱尔兰时间上午9点(3:00 AM CT)开始。 用户在连接配置文件,发布内容,或同步数据时可能遇到出错. 在我们的团队继续进行调查并努力寻求解决时,我们为这种不便表示诚挚的歉意.

2. 2026年8月24日 UTC 18:52resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月6日 UTC 08:17resolved

   Impacted Service: Trellis Incident Duration: 1:30 AM CST – 1:52 AM CST (22 minutes) Details: Trellis experienced a complete outage during this period. Service has been fully restored, and all systems are currently operating normally.

1. 2026年7月20日 UTC 14:46investigating

   斯普鲁特公司目前面临性能问题,我们的工程师正在努力尽快恢复接入.

2. 2026年7月20日 UTC 15:38monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月20日 UTC 16:39resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年6月22日 UTC 14:24investigating

   Cloudflare is currently experiencing issues that are affecting Sprout access for some customers. We are monitoring the situation and appreciate your patience. Please subscribe to receive additional updates.

2. 2026年6月22日 UTC 17:06monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月22日 UTC 21:07resolved

   This incident has been resolved.

1. 2026年6月16日 UTC 09:39investigating

   We are currently investigating a data delay from Threads since June 16, 2026 at 8:43 PM CT. Because of this, you might notice that new Threads data taking a longer than usual to show up in your Sprout account. Our team is actively looking into this, sorry for this inconvenience.

2. 2026年6月26日 UTC 14:58resolved

   The data delay with Threads has been fixed. Real-time events began processing normally on June 25, 2026, at 5:40 PM CT (10:40 PM UTC). Thank you for your patience while our team worked through this!

1. 2026年6月12日 UTC 13:56investigating

   Meta is currently experiencing difficulties affecting all aspects of Sprout pertaining to Meta services. These issues began on June 12 at approximately 8:35 AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

2. 2026年6月12日 UTC 20:23resolved

   This incident has been resolved.

1. 2026年6月5日 UTC 15:47monitoring

   Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.

2. 2026年6月12日 UTC 20:26resolved

   This incident has been resolved.

1. 2026年5月20日 UTC 11:18identified

   We are experiencing intermittent issues with LinkedIn due to an external LinkedIn API outage involving server timeout errors. As a result, connecting LinkedIn profiles, publishing content, or fetching reports may be temporarily affected or fail unexpectedly. We are actively monitoring LinkedIn's progress toward a resolution.

2. 2026年5月20日 UTC 15:42resolved

   This incident has been resolved.

1. 2026年5月19日 UTC 22:43investigating

   Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

2. 2026年6月2日 UTC 13:54resolved

   This incident has been resolved.

1. 2026年5月14日 UTC 14:15investigating

   We are currently investigating reports of Bluesky connection and re-authorization failures. Users may experience issues connecting new profiles or re-authenticating existing ones. Our team is working to identify the cause and will provide updates as they become available.

2. 2026年5月14日 UTC 16:01monitoring

   A fix has been implemented, and we are monitoring the results.

3. 2026年5月15日 UTC 13:48resolved

   This incident has been resolved.

1. 2026年5月8日 UTC 16:48investigating

   Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion. As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout: - Reports - Listening topics - Smart Inbox/ Reviews - Published posts in the Publishing Calendar We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

2. 2026年5月9日 UTC 15:32resolved

   The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.

1. 2026年5月2日 UTC 22:53monitoring

   Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT. We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.

2. 2026年5月4日 UTC 08:07resolved

   Meta has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content on Instagram and Threads.

1. 2026年4月24日 UTC 12:28identified

   We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.

2. 2026年4月24日 UTC 15:48identified

   We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.

3. 2026年4月27日 UTC 19:09resolved

   This incident has been resolved.

1. 2026年4月20日 UTC 22:07investigating

   Bluesky is currently experiencing difficulties that are affecting several different capabilities in Sprout. As a result of these issues, you may experience: - Bluesky post failures - Delays in pulling in Bluesky data in Listening topics - Delays in Bluesky data for reports We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

2. 2026年4月22日 UTC 16:45resolved

   This incident has been resolved.

1. 2026年3月25日 UTC 18:15identified

   Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

2. 2026年3月25日 UTC 21:14monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月26日 UTC 09:24resolved

   This incidente has been resolved.