日程安排/服务暂时无法使用
Pending
- resolved
美国东部时间10:36-10:55时,Acuity调度服务暂时无法使用.
自动翻译自官方事件更新。
57 Squarespace incidents · 2025年7月 — official updates, affected components, duration and resolution details.
美国东部时间10:36-10:55时,Acuity调度服务暂时无法使用.
自动翻译自官方事件更新。
我们目前正在调查整个Squarespace的问题,特别是进入电子邮件运动小组的问题,以及应用和使用某些溢价特征的问题.
我们正在继续努力解决这个问题。
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
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一些用户在最新iOS 27更新后试图推出该应用时,遇到了Acuity Admin Mobile应用崩溃的问题. 我们目前正在调查这一问题.
目前我们建议用户继续使用iOS 26,并推迟升级至iOS 27,直到这个问题得到解决. 这一防范措施将确保Acuity Admin Mobile应用程序的不间断访问. Android用户仍然不受影响.
这个问题已经确定,我们正在设法解决问题.
我们正在继续努力解决这个问题。
IOS 27. 用户已恢复访问 Acuity 调度应用程序。 用户可通过苹果App Store更新到Acuity Scheduling 98.0.0版本来安装固定.
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一些客户在访问客户日程安排页面时看到"SORRY"页面.
自动翻译自官方事件更新。
目前,由于与Meta Services的合并,服务中断。 我们的工程团队已经查明了这个问题,并正在与梅塔合作解决这个问题. 我们将尽快提供最新情况.
我们正在继续努力解决这个问题。
我们确认这个问题范围有限, 我们即将结束最新状况。 继续经历这一问题的客户应联系支助处.
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我们正在调查一个导致谷歌日历同步延迟的问题. 这也可能会延迟建立Google Meet预约链接.
这个问题已经得到解决.
自动翻译自官方事件更新。
We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
This incident has been resolved.
我们目前正在调查与Squarespace网站和账户仪表板的连接问题.
我们正在继续调查这一问题.
这一问题已经确定,一个解决办法正在实施之中.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.
We're investigating issues with Acuity Scheduling elevated errors.
We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.
A fix has been implemented and we are monitoring results.
This incident has been resolved.
We are currently investigating connectivity issues and 503 errors for Squarespace sites.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.
The issue has been identified and a fix has been implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with website subscriptions not being activated.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with editing and loading sites.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We’re investigating issues with new payment details being saved.
We are continuing to investigate this issue.
Issue has been mitigated and we are monitoring the fix.
This incident has been resolved.
We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating issues with loading sites.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating errors while connecting to some Squarespace sites.
We're investigating errors while connecting to some Squarespace sites.
Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues.
This incident has been resolved.
On Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer requests. Site visitors saw slow loads or “Service Unavailable” errors impacting site loading, login, site editing, Campaigns, Domains, and our Commerce platform. At 4:43 PM EDT we performed a network configuration change in one of our points of presence \(PoP\). This change impacted critical networking equipment within that region. Our teams were notified immediately via automated alerts, internal reports, and additional customer reports. At 4:48 PM EDT our system automatically routed traffic off of this PoP. This action should have contained the impact. However, another region was already offline due to planned maintenance. As a result, the majority of our traffic was ultimately routed to a single PoP. In aggregate, this increased load overwhelmed our website lookup infrastructure in this region, severely impacting visitor requests. At 5:08 PM EDT, our teams resolved the original network configuration issue. We continued to see customer impact, so at 5:20 PM EDT we cleared the website lookup cache in the active region. This exacerbated the issue due to an additional misconfiguration within the lookup infrastructure. At 5:35 PM EDT we successfully routed traffic back onto the original PoP, which had fully recovered. By 5:36 PM EDT our systems were serving all customer requests normally. We deeply apologize for this incident. Ensuring Squarespace sites remain up and available is of the utmost importance to us. Our team has prioritized improvements to the mitigation of similar issues and scaling our edge capacity as necessary. Thank you for your patience.
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.
We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.
We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.
Acuity Scheduling is now fully operational.
We are currently investigating issues with sites not loading properly due to errors and delays.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.