Sync 中断历史

1. 2026年9月9日 UTC 03:43investigating

   我们正经历高水平的上传和下载错误,目前正在研究这个问题.

2. 2026年9月9日 UTC 05:31investigating

   我们正在继续调查这个问题。

3. 2026年9月9日 UTC 08:21identified

   这一问题已经确定,一个解决办法正在实施之中.

4. 2026年9月9日 UTC 10:21monitoring

   一项措施已经执行,我们正在监测结果.

5. 2026年9月9日 UTC 11:17resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月3日 UTC 04:15investigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 2026年7月3日 UTC 04:51monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月3日 UTC 16:25resolved

   This incident has been resolved.

1. 2026年5月27日 UTC 17:03investigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 2026年5月27日 UTC 17:05identified

   The issue has been identified and a fix is being implemented.

3. 2026年5月27日 UTC 17:11resolved

   This incident has been resolved.

1. 2026年5月25日 UTC 14:32investigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2026年5月25日 UTC 14:52identified

   The issue has been identified and a fix is being implemented.

3. 2026年5月25日 UTC 16:43monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年5月25日 UTC 17:17resolved

   This incident has been resolved.

1. 2026年5月5日 UTC 17:14monitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 2026年5月5日 UTC 21:10resolved

   This incident has been resolved.

1. 2026年5月1日 UTC 18:51identified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 2026年5月1日 UTC 21:59monitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2026年5月2日 UTC 01:24resolved

   This incident has been resolved.

1. 2026年3月6日 UTC 12:56investigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 2026年3月6日 UTC 15:02resolved

   This incident has been resolved.

1. 2025年12月21日 UTC 19:56investigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 2025年12月22日 UTC 03:23investigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 2025年12月22日 UTC 14:59investigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 2025年12月22日 UTC 15:37investigating

   We are continuing to investigate this issue.

5. 2025年12月23日 UTC 07:21resolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2025年12月2日 UTC 15:04investigating

   THIS IS A DRILL: We are investigating the issue.

2. 2025年12月2日 UTC 15:04identified

   THIS IS A DRILL: We have identified the issue.

3. 2025年12月2日 UTC 15:05identified

   THIS IS A DRILL: We are monitoring the issue.

4. 2025年12月2日 UTC 15:06monitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2025年12月2日 UTC 15:06resolved

   THIS IS A DRILL: This issue is resolved.

1. 2025年11月18日 UTC 13:32investigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 2025年11月18日 UTC 13:44identified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 2025年11月18日 UTC 14:38identified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 2025年11月18日 UTC 14:48monitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 2025年11月18日 UTC 16:18resolved

   This incident has been resolved.

1. 2025年10月1日 UTC 17:01investigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 2025年10月1日 UTC 17:02resolved

   This incident has been resolved.

1. 2025年8月5日 UTC 17:36resolved

   Some users may be unable to log in to Sync.

1. 2025年7月8日 UTC 17:05resolved

   Issue has been resolved.

1. 2025年6月26日 UTC 13:42investigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 2025年6月26日 UTC 19:03identified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 2025年6月26日 UTC 19:18monitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 2025年6月26日 UTC 22:28monitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 2025年6月27日 UTC 01:57resolved

   This incident has been resolved.

1. 2025年5月28日 UTC 19:41investigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2025年5月28日 UTC 19:41investigating

   We are continuing to investigate this issue.

3. 2025年5月28日 UTC 20:16identified

   The issue has been identified, a fix is being implemented.

4. 2025年5月28日 UTC 20:58monitoring

   A fix has been implemented and we are monitoring the situation.

5. 2025年5月29日 UTC 02:04resolved

   This incident has been resolved.

1. 2025年3月12日 UTC 19:59investigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 2025年3月12日 UTC 21:40monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年3月12日 UTC 22:21resolved

   This incident has been resolved.

1. 2025年2月18日 UTC 02:00investigating

   We are experiencing elevated errors

2. 2025年2月18日 UTC 02:59resolved

   This incident has been resolved

1. 2025年2月11日 UTC 17:15investigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 2025年2月11日 UTC 17:26investigating

   A change has been implemented and we are currently monitoring its impact.

3. 2025年2月11日 UTC 17:26monitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 2025年2月11日 UTC 22:14resolved

   This incident has been resolved.

1. 2024年12月20日 UTC 20:17investigating

   THIS IS A DRILL: We are investigating the issue.

2. 2024年12月20日 UTC 20:17identified

   THIS IS A DRILL: We have identified the issue.

3. 2024年12月20日 UTC 20:18monitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 2024年12月20日 UTC 20:19resolved

   THIS IS A DRILL: This issue is resolved.

1. 2024年9月11日 UTC 21:03investigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 2024年9月11日 UTC 22:33monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年9月11日 UTC 23:28resolved

   This incident has been resolved.