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Taxjar 中断历史

50 Taxjar incidents · 2019年1月 — official updates, affected components, duration and resolution details.

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Our Intuit Quickbooks integration is reporting errors / disconnected

开始时间 2026年3月26日 UTC 13:45 2h 0m

Pending

受影响的组件

TaxJar Reporting

2026年3月26日 UTC 15:16investigating
We are currently investigating this issue.
2026年3月26日 UTC 15:17identified
The issue has been identified and a fix is being implemented.
2026年3月26日 UTC 15:44monitoring
A fix has been implemented and we are monitoring the results.
2026年3月26日 UTC 15:45resolved
This incident is resolved.

Degraded TaxJar API

开始时间 2026年2月28日 UTC 23:00 0m

Pending

2026年3月1日 UTC 04:11resolved
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.

Incorrect Tax Calculations

开始时间 2024年11月20日 UTC 19:00 0m

Pending

2024年11月20日 UTC 21:44resolved
TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application

开始时间 2024年11月20日 UTC 14:33 2h 25m

Pending

受影响的组件

TaxJar Reporting

2024年11月20日 UTC 14:33investigating
We are currently investigating this issue.
2024年11月20日 UTC 16:20monitoring
A fix has been implemented and we are monitoring the results.
2024年11月20日 UTC 16:59resolved
This incident has been resolved.

Elevated API Errors

开始时间 2023年4月25日 UTC 16:35 0m

Issues轻微事件

受影响的组件

Tax Calculations APIOther API ServicesTransaction Push APITax Rates API

2023年4月25日 UTC 16:35investigating
TaxJar API users experienced a period of elevated API errors today around 12:13 pm Eastern time. The problem was identified and resolved by 12:26 pm Eastern time.
2023年4月25日 UTC 16:35resolved
This incident has been resolved.

TaxJar Reporting Issues

开始时间 2022年8月31日 UTC 19:26 1h 1m

Issues轻微事件

受影响的组件

TaxJar Reporting

2022年8月31日 UTC 19:26investigating
We are actively investigating an issue regarding account updates.
2022年8月31日 UTC 20:27resolved
This incident has been resolved.

TaxJar Reporting - Performance Issue

开始时间 2022年8月17日 UTC 15:30 18m

Issues轻微事件

2022年8月17日 UTC 20:07resolved
This incident has been resolved

TaxJar Reporting - Performance Issue

开始时间 2022年8月16日 UTC 01:12 35m

Issues轻微事件

受影响的组件

Tax Calculations APITaxJar ReportingTransaction Push API

2022年8月16日 UTC 01:12investigating
We are currently investigating this issue.
2022年8月16日 UTC 01:47resolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issue

开始时间 2022年7月23日 UTC 16:34 39m

Issues轻微事件

受影响的组件

TaxJar Reporting

2022年7月23日 UTC 16:34investigating
We are currently investigating this issue.
2022年7月23日 UTC 16:36monitoring
A fix has been implemented and we are monitoring the results.
2022年7月23日 UTC 17:13resolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

开始时间 2022年7月15日 UTC 20:03 9m

Issues轻微事件

受影响的组件

TaxJar Reporting

2022年7月15日 UTC 20:03monitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
2022年7月15日 UTC 20:12resolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

开始时间 2022年7月7日 UTC 16:48 3h 26m

Issues轻微事件

受影响的组件

TaxJar Reporting

2022年7月7日 UTC 16:48monitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
2022年7月7日 UTC 20:14resolved
This incident has been resolved.

TaxJar App

开始时间 2022年6月29日 UTC 17:25 13m

Outage重大事件

受影响的组件

Tax Calculations APITaxJar ReportingTransaction Push APITax Rates API

2022年6月29日 UTC 17:25identified
This issue has been identified and a fix is being implemented.
2022年6月29日 UTC 17:30identified
We are continuing to work on a fix for this issue.
2022年6月29日 UTC 17:34monitoring
A fix has been implemented and we are monitoring the results.
2022年6月29日 UTC 17:37resolved
This incident has been resolved.

Elevated API Response Times

开始时间 2022年6月15日 UTC 20:08 1h 33m

Issues轻微事件

受影响的组件

Tax Calculations APITaxJar ReportingTransaction Push API

2022年6月15日 UTC 20:08investigating
We are currently investigating this issue.
2022年6月15日 UTC 21:40identified
The issue has been identified and a fix is being implemented.
2022年6月15日 UTC 21:40monitoring
A fix has been implemented and we are monitoring the results.
2022年6月15日 UTC 21:40monitoring
We are continuing to monitor for any further issues.
2022年6月15日 UTC 21:42resolved
This incident has been resolved.

Elevated API Errors

开始时间 2022年2月8日 UTC 12:00 0m

Pending

2022年2月8日 UTC 12:45resolved
TaxJar API users experienced a period of elevated API errors today around 7:01 am EST. The problem was identified and resolved by 7:24 am EST.

Third party hosting provider issues

开始时间 2021年12月22日 UTC 13:29 1h 1m

Outage重大事件

受影响的组件

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates APITaxJar Autofile

2021年12月22日 UTC 13:29monitoring
We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.
2021年12月22日 UTC 13:41monitoring
We are continuing to monitor for any further issues.
2021年12月22日 UTC 13:53monitoring
A fix for Tax Calculations and TaxJar Reporting was applied at 8:33 EST. We will continue to monitor for additional issues.
2021年12月22日 UTC 14:30resolved
This incident has been resolved.

Increased service errors

开始时间 2021年12月22日 UTC 12:30 0m

Pending

2021年12月22日 UTC 13:04resolved
We are investigating increased service errors.

Third party hosting provider issues

开始时间 2021年12月8日 UTC 00:02 1h 31m

Issues轻微事件

受影响的组件

Tax Calculations API

2021年12月8日 UTC 00:02monitoring
Our 3rd party hosting provider has identified an issue that is causing elevated errors in API responses. We are continuing to monitor for additional issues.
2021年12月8日 UTC 00:19monitoring
We are continuing to monitor the situation with our third party hosting provider that is causing elevated errors in API responses.. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution.
2021年12月8日 UTC 00:49monitoring
Our 3rd party hosting provider has applied a fix relating to increased errors in API responses. We are continuing to monitor.
2021年12月8日 UTC 01:33resolved
Since the 3rd party hosting provider has implemented the fix, we have seen significant drop in errors for API Responses. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Third party hosting provider issues.

开始时间 2021年12月7日 UTC 16:56 5h 12m

Outage严重事件

受影响的组件

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates API

2021年12月7日 UTC 16:56monitoring
We are currently monitoring potential 3rd party vendor issues.
2021年12月7日 UTC 17:59monitoring
Hosting vendor is experiencing major outage.
2021年12月7日 UTC 21:07monitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We can confirm that while our API success rate has improved, users are still experiencing increased error rates.
2021年12月7日 UTC 21:33monitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We are continuing to see improvements in application and API response.
2021年12月7日 UTC 22:08resolved
We now see significant improvements in application and API response. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Elevated API Errors

开始时间 2021年10月11日 UTC 18:30 0m

Pending

2021年10月11日 UTC 19:12resolved
TaxJar API users experienced a brief period of elevated API errors today around 2:35pm EST. The problem was immediately detected and resolved.

Elevated API Response times.

开始时间 2021年9月10日 UTC 19:34 4h 27m

Issues轻微事件

受影响的组件

Tax Calculations APITax Rates API

2021年9月10日 UTC 20:30investigating
We are continuing to investigate this issue.
2021年9月10日 UTC 21:38investigating
We are currently investigating this issue.
2021年9月11日 UTC 00:01monitoring
A fix has been implemented and we are monitoring the results.
2021年9月11日 UTC 00:01resolved
This incident has been resolved.

Taxjar 中断历史 | Uptimus