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    Teamleader 中断历史

    52 Teamleader incidents · 2021年5月 — official updates, affected components, duration and resolution details.

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    Focus暂时下线了 这是我们的选择

    开始时间 2026年10月21日 UTC 11:47 · 1d 0h

    Outage严重事件
    受影响的组件
    CompaniesSupport CentreAPI endpointsExchange Web ServicesTimesheetsProjectcloudMarketplace websiteLead Capture BoosterPeppol SMPTeamleader Focus Web AppPeppol APDropbox integrationInvoicecloudWebhooksCloudsignInvoicesUpstream providersFocus AIBookkeeping integrationsGlobal SearchTeamleader Focus Mobile AppProductsDealsCalendarContactsSettingsDashboardProjectsGoogle ServicesWork ordersTicketcloudShared inboxInsights
    1. 2026年10月21日 UTC 11:47monitoring

      10月20日公布了PHP的两个关键安全弱点,这是全世界包括Teamleader Focus在内的大部分网络应用程序使用的编程语言。 我们的工程团队立即在我们平台上推出临时缓解方案, 并正在密切监测, 目前没有客户账户或数据受到影响的迹象.

    2. 2026年10月21日 UTC 11:57identified

      10月20日,PHP的两个重大安全弱点被公布。 PHP是一种编程语言,被包括Teamleader Focus在内的全球一大部分网络应用程序所使用. 作为额外的防范措施,我们暂时将Teamleader Focus下线,同时使用PHP的官方安全补丁,一旦完成,我们将将其重新上线。 目前没有客户账户或数据受到影响的迹象.

    3. 2026年10月21日 UTC 12:00identified

      组长Focus目前不可用。 我们故意脱线的 在PHP中公布了两个关键的脆弱性,即许多网站和包括Teamleader Focus在内的全球网络应用软件背后的编程语言。 为了避免任何风险,我们关闭了Teamleaders Focus作为预防措施。 我们没有意识到任何安全问题或滥用, 我们什么时候回来? 现在,我们的目标是让团队领导聚焦在19:00时再次开放。 因为我们首先需要采取必要步骤, 我们会将你贴在这张页面上。 谢谢你的耐心 也谢谢你的不便.

    4. 2026年10月21日 UTC 15:52identified

      快速更新:官方PHP安全补丁已发布,我们团队正在应用. 将让“焦点队”重新上线。 感谢大家与我们同在.

    5. 2026年10月21日 UTC 18:42monitoring

      Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

    6. 2026年10月22日 UTC 11:47resolved

      This incident has been resolved.

    自动翻译自官方事件更新。

    一些交易细节页面无法加载 .

    开始时间 2026年7月20日 UTC 15:54 · 16h 11m

    Outage重大事件
    受影响的组件
    Deals
    1. 2026年7月20日 UTC 15:54investigating

      我们知道一些客户在打开某些交易页时遇到了出乎意料的错误. 这个问题不时发生,并非在所有交易中。 我们的发展团队正在积极调查。 一旦掌握更多信息,我们将提供最新情况.

    2. 2026年7月20日 UTC 16:00monitoring

      一项措施已经执行,我们正在监测结果.

    3. 2026年7月21日 UTC 08:05resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    Delay in creating tasks on projects

    开始时间 2026年6月16日 UTC 14:22 · 16h 40m

    Pending
    受影响的组件
    Teamleader Focus Web App
    1. 2026年6月16日 UTC 14:22investigating

      We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

    2. 2026年6月16日 UTC 14:41monitoring

      We have implemented a fix and are monitoring the results.

    3. 2026年6月17日 UTC 07:02resolved

      This incident has been resolved.

    Teamleader Focus slow

    开始时间 2025年12月1日 UTC 15:56 · 2d 18h

    Issues轻微事件
    受影响的组件
    Teamleader Focus Web App
    1. 2025年12月1日 UTC 15:56investigating

      Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 2025年12月3日 UTC 12:40investigating

      While we detect improvement, we are still investigating the root cause of the slowness.

    3. 2025年12月4日 UTC 10:26resolved

      This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

    Current delay in the insights module and legacy shared inbox stats

    开始时间 2025年10月30日 UTC 09:27 · 22h 32m

    Pending
    受影响的组件
    Shared inboxInsights
    1. 2025年10月30日 UTC 09:27identified

      The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

    2. 2025年10月30日 UTC 12:18monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年10月31日 UTC 07:59resolved

      This incident has been resolved. We thank you again for your understanding!

    Teamleader Focus is currently unavailable

    开始时间 2025年10月14日 UTC 12:41 · 2h 26m

    Outage严重事件
    受影响的组件
    Teamleader Focus Web App
    1. 2025年10月14日 UTC 12:41investigating

      Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

    2. 2025年10月14日 UTC 12:42investigating

      We are continuing to investigate this issue.

    3. 2025年10月14日 UTC 13:19monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年10月14日 UTC 13:55monitoring

      We are continuing to monitor for any further issues.

    5. 2025年10月14日 UTC 15:08resolved

      Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

    Slowness in Teamleader Focus

    开始时间 2025年9月29日 UTC 08:17 · 2d 0h

    Pending
    受影响的组件
    Teamleader Focus Web App
    1. 2025年9月29日 UTC 08:17investigating

      We are currently investigating this issue and will update you as soon as we have more information.

    2. 2025年9月30日 UTC 09:14investigating

      The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

    3. 2025年9月30日 UTC 14:41monitoring

      We have identified the issue, implemented a fix and are currently monitoring the results.

    4. 2025年10月1日 UTC 08:58resolved

      The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

    General issue when sending invoices via the Peppol network

    开始时间 2025年9月18日 UTC 08:23 · 2h 49m

    Outage严重事件
    受影响的组件
    Peppol AP
    1. 2025年9月18日 UTC 08:23investigating

      We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

    2. 2025年9月18日 UTC 08:45monitoring

      A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

    3. 2025年9月18日 UTC 11:12resolved

      This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

    Email Delivery Issues to some email providers

    开始时间 2025年7月10日 UTC 15:01 · 4d 17h

    Pending
    受影响的组件
    Teamleader Focus Web App
    1. 2025年7月10日 UTC 15:01investigating

      We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

    2. 2025年7月11日 UTC 07:45investigating

      We are continuing to investigate this issue.

    3. 2025年7月14日 UTC 08:10monitoring

      All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

    4. 2025年7月15日 UTC 08:44resolved

      This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

    Issue with tickets in Teamleader Focus' Shared Inbox

    开始时间 2025年6月20日 UTC 06:58 · 3d 2h

    Pending
    受影响的组件
    Teamleader Focus Web AppTicketcloudShared inbox
    1. 2025年6月20日 UTC 06:58investigating

      We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

    2. 2025年6月20日 UTC 14:44monitoring

      A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

    3. 2025年6月23日 UTC 09:43resolved

      The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

    Segments not visible in Teamleader Focus

    开始时间 2024年12月12日 UTC 13:32 · 2h 40m

    Outage重大事件
    受影响的组件
    Teamleader Focus Web App
    1. 2024年12月12日 UTC 13:32investigating

      We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

    2. 2024年12月12日 UTC 13:32identified

      The issue has been identified and a fix is being implemented.

    3. 2024年12月12日 UTC 14:31monitoring

      A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

    4. 2024年12月12日 UTC 16:11resolved

      The issue has been resolved and segments are visible for all Teamleader Focus users.

    Teamleader Focus - Degraded performance

    开始时间 2024年12月9日 UTC 08:11 · 3h 24m

    Issues轻微事件
    受影响的组件
    Teamleader Focus Web App
    1. 2024年12月9日 UTC 08:11investigating

      Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

    2. 2024年12月9日 UTC 09:42monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年12月9日 UTC 11:35resolved

      This incident has been resolved.

    Issues with EWS / Outlook upstream provider

    开始时间 2024年11月25日 UTC 08:42 · 2d 23h

    Outage重大事件
    受影响的组件
    Exchange Web ServicesLead Capture BoosterUpstream providers
    1. 2024年11月25日 UTC 08:42investigating

      There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

    2. 2024年11月25日 UTC 11:05investigating

      We are continuing to investigate this issue.

    3. 2024年11月25日 UTC 15:11identified

      The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

    4. 2024年11月26日 UTC 07:55monitoring

      The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

    5. 2024年11月28日 UTC 08:13resolved

      The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

    Login via Microsoft SSO not working

    开始时间 2024年9月30日 UTC 07:01 · 23m

    Outage重大事件
    受影响的组件
    Upstream providers
    1. 2024年9月30日 UTC 07:01investigating

      Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

    2. 2024年9月30日 UTC 07:24resolved

      This incident has been resolved.

    Teamleader Focus slow/unavailable

    开始时间 2024年9月7日 UTC 13:45 · 21h 0m

    Outage重大事件
    受影响的组件
    API endpointsTeamleader Focus Web AppWebhooksTeamleader Focus Mobile App
    1. 2024年9月7日 UTC 13:45investigating

      We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 2024年9月7日 UTC 14:25monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年9月7日 UTC 14:26monitoring

      We are continuing to monitor for any further issues.

    4. 2024年9月8日 UTC 10:45resolved

      This incident has been resolved.

    Teamleader Focus Mobile App: Service Disruption

    开始时间 2024年6月26日 UTC 06:19 · 14h 53m

    Outage严重事件
    受影响的组件
    Teamleader Focus Mobile App
    1. 2024年6月26日 UTC 06:19investigating

      We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

    2. 2024年6月26日 UTC 09:55monitoring

      A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

    3. 2024年6月26日 UTC 21:12resolved

      This incident has been resolved.

    Issue with processing of paper postal invoices

    开始时间 2024年5月17日 UTC 07:10 · 6h 5m

    Pending
    受影响的组件
    Teamleader Focus Web App
    1. 2024年5月17日 UTC 07:10investigating

      Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

    2. 2024年5月17日 UTC 10:17monitoring

      The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

    3. 2024年5月17日 UTC 13:15resolved

      This incident has been resolved.

    Issues with file upload in Teamleader Focus

    开始时间 2024年5月8日 UTC 14:45 · 1h 4m

    Issues轻微事件
    受影响的组件
    Teamleader Focus Web AppTeamleader Focus Mobile App
    1. 2024年5月8日 UTC 14:45investigating

      There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

    2. 2024年5月8日 UTC 15:49resolved

      This incident has been resolved.

    InvoiceCloud and CloudSign unavailable

    开始时间 2024年3月18日 UTC 15:46 · 1h 45m

    Outage重大事件
    受影响的组件
    ProjectcloudInvoicecloudCloudsignTicketcloud
    1. 2024年3月18日 UTC 15:46investigating

      InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

    2. 2024年3月18日 UTC 15:53monitoring

      A fix has been implemented and we are monitoring the results

    3. 2024年3月19日 UTC 06:52resolved

      This incident has been resolved.

    Contact forms unavailable due to expired certificate

    开始时间 2024年1月18日 UTC 12:09 · 2h 34m

    Outage重大事件
    受影响的组件
    Lead Capture Booster
    1. 2024年1月18日 UTC 12:09investigating

      https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

    2. 2024年1月18日 UTC 12:38monitoring

      We were able to update the certificate and are monitoring the results

    3. 2024年1月18日 UTC 14:43resolved

      This incident has been resolved.