Teamtailor 中断历史

1. 2026年10月1日 UTC 15:13resolved

   大约在02:05至02:20之间,CEST我们的营销网站www.teamtailor.com因安全证书问题而无法供一些访客使用。 证书被续签,网站恢复正常运行. Teamtailor应用程序和职业网站没有受到影响。 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年9月28日 UTC 11:52resolved

   大约从09:30到13:55,北美地区一些客户在访问Teamtailor和事业站点时会经历间歇性反应迟缓,在11:55,12:15和13:50左右出现短时间出错. 原因是大数据导入后数据库负荷很大。 已暂停导入, 性能恢复正常 。 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年9月25日 UTC 12:33resolved

   在大约11:50至12:01之间,欧盟区域的一些客户在访问Teamtailor和职业站点时,反应时间和错误缓慢。 原因是在维修任务期间,我们的一个内部系统负荷很大。 任务被停止,性能恢复正常. 一些背景处理随后被推迟了一段时间。 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年9月24日 UTC 13:30resolved

   在大约11:25至11:31之间,CEST在欧盟区域的一些客户在访问Teamtailor和职业站点时遇到了错误. 原因是数据库负荷高。 这个问题已经确定和解决。 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年9月24日 UTC 06:59resolved

   大约从15:15到15:27 CEST,欧盟地区一些客户在使用Teamtailor和职业站点时,反应时间缓慢并间歇出错. 该期在17:25左右短暂回归CEST,当时一些职业站点没有加载. 原因是数据库负荷高。 系统自17:30左右开始正常运行. 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年9月16日 UTC 11:19resolved

   在大约11:16到11:35之间,CEST的一些客户在访问Teamtailor时会遇到间歇性错误. 这个问题已经确定和解决。 我们为任何不便道歉.

自动翻译自官方事件更新。

1. 2026年7月8日 UTC 11:15resolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 2026年7月6日 UTC 16:35identified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 2026年7月6日 UTC 16:57investigating

   We are currently investigating this issue.

3. 2026年7月6日 UTC 17:11monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年7月6日 UTC 21:13resolved

   This incident has been resolved.

1. 2026年7月2日 UTC 13:02investigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2026年7月2日 UTC 13:03identified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2026年7月2日 UTC 13:04resolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 2026年6月15日 UTC 14:13monitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 2026年6月15日 UTC 14:21resolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 2026年6月5日 UTC 15:02investigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 2026年6月5日 UTC 15:06identified

   The issue has been identified and a fix is being implemented.

3. 2026年6月5日 UTC 15:15monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月5日 UTC 15:39resolved

   This incident has been resolved.

1. 2026年5月22日 UTC 11:42monitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 2026年5月22日 UTC 12:16resolved

   This incident has been resolved, all system features are back to normal.

1. 2025年7月30日 UTC 08:23monitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 2025年7月30日 UTC 08:23monitoring

   We are continuing to monitor for any further issues.

3. 2025年7月30日 UTC 12:01monitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 2025年7月31日 UTC 08:38monitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 2025年8月1日 UTC 12:00monitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 2025年8月5日 UTC 12:00monitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 2025年8月5日 UTC 12:01resolved

   This incident has been resolved.

1. 2025年7月10日 UTC 19:03investigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 2025年7月10日 UTC 22:07monitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 2025年7月10日 UTC 22:07monitoring

   We are continuing to monitor for any further issues.

4. 2025年7月11日 UTC 07:06resolved

   This incident has been resolved.

1. 2025年4月16日 UTC 10:35investigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 2025年4月16日 UTC 10:36investigating

   We are continuing to investigate this issue.

3. 2025年4月16日 UTC 10:41monitoring

   Response times are back to normal. We are monitoring the situation.

4. 2025年4月16日 UTC 11:10resolved

   This incident has been resolved.

1. 2025年3月4日 UTC 20:39investigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 2025年3月5日 UTC 04:27investigating

   The issue has been identified and a fix is being implemented.

3. 2025年3月5日 UTC 04:35resolved

   This incident has been resolved.

1. 2024年10月3日 UTC 20:05investigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 2024年10月3日 UTC 20:06investigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 2024年10月3日 UTC 20:35monitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 2024年10月3日 UTC 20:43resolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 2024年8月21日 UTC 05:56investigating

   We are currently investigating this issue.

2. 2024年8月21日 UTC 07:10monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年8月21日 UTC 07:54resolved

   This incident has been resolved.

1. 2024年8月7日 UTC 10:05identified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 2024年8月7日 UTC 10:50monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年8月7日 UTC 10:53resolved

   This incident has been resolved.

1. 2024年8月5日 UTC 08:19investigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 2024年8月5日 UTC 08:24identified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 2024年8月5日 UTC 09:15monitoring

   A fix have been implemented and we are monitoring the systems.

4. 2024年8月5日 UTC 09:16monitoring

   We are continuing to monitor for any further issues.

5. 2024年8月5日 UTC 09:39resolved

   This incident has been resolved.