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    Textexpander 中断历史

    21 Textexpander incidents · 2016年5月 — official updates, affected components, duration and resolution details.

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    Emails not being sent from TextExpander

    开始时间 2026年6月15日 UTC 20:59 · 2h 42m

    Pending
    1. 2026年6月15日 UTC 20:59investigating

      We are still seeing some issues with emails sent from TextExpander.

    2. 2026年6月15日 UTC 23:41resolved

      This incident has been resolved.

    Emails not getting sent from TextExpander

    开始时间 2026年6月15日 UTC 17:32 · 2h 54m

    Pending
    1. 2026年6月15日 UTC 17:32investigating

      We are currently having issues sending emails from TextExpander. We are investigating the issue.

    2. 2026年6月15日 UTC 20:25resolved

      This incident has been resolved.

    Users having trouble logging in.

    开始时间 2026年4月6日 UTC 19:46 · 1h 20m

    Pending
    1. 2026年4月6日 UTC 19:46investigating

      We are currently investigating the issue.

    2. 2026年4月6日 UTC 20:22monitoring

      The system response times are coming back to normal. We are monitoring the situation.

    3. 2026年4月6日 UTC 20:23monitoring

      We are continuing to monitor for any further issues.

    4. 2026年4月6日 UTC 21:06resolved

      This incident has been resolved.

    System performance degredation

    开始时间 2025年12月3日 UTC 16:06 · 3h 7m

    Pending
    1. 2025年12月3日 UTC 16:06investigating

      We are currently investigating a problem with our systems that could cause noticeable performance degradation with TextExpander clients.

    2. 2025年12月3日 UTC 17:32investigating

      We are currently investigating this issue.

    3. 2025年12月3日 UTC 18:02monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年12月3日 UTC 19:13resolved

      This incident has been resolved.

    Slower connection times

    开始时间 2025年10月20日 UTC 17:13 · 6h 7m

    Pending
    1. 2025年10月20日 UTC 17:13identified

      We are still seeing impacts from the AWS US-EAST-1 issue. Our systems are up but we are seeing delays in processing requests.

    2. 2025年10月20日 UTC 20:18monitoring

      Our services are starting to return to normal as the AWS systems are coming back online.

    3. 2025年10月20日 UTC 23:20resolved

      This incident has been resolved.

    Server connection issues

    开始时间 2025年10月20日 UTC 08:30 · 0m

    Outage重大事件
    1. 2025年10月20日 UTC 14:29resolved

      We are experiencing impact from the AWS US-EAST-1 outage. Users are unable to log in to TextExpander.

    2. 2025年10月20日 UTC 14:31postmortem

      Our systems are back up and operational. We will continue to monitor the situation.

    https://textexpander.com marketing site is down

    开始时间 2025年6月12日 UTC 18:26 · 3h 37m

    Pending
    1. 2025年6月12日 UTC 18:26investigating

      We are currently experiencing an issue with our marketing site. All other TextExpander applicatons are running correctly.

    2. 2025年6月12日 UTC 18:38investigating

      We are continuing to investigate this issue.

    3. 2025年6月12日 UTC 18:40identified

      Our marketing site has been affected by the ongoing issues with Cloudflare.

    4. 2025年6月12日 UTC 20:18monitoring

      Our marketing site has been affected by the ongoing issues with Cloudflare. While our page has begun to recover, we are still monitoring the situation as Cloudflare and our hosting provider have not yet updated their status pages. We’ll continue to monitor and provide further updates as we learn more.

    5. 2025年6月12日 UTC 22:03resolved

      The issue affecting our marketing site has been resolved. Our upstream provider has confirmed that the fix is stable, and all systems are now operating normally. We appreciate your patience during the disruption.

    Performance slowdowns

    开始时间 2025年6月10日 UTC 15:28 · 33m

    Pending
    1. 2025年6月10日 UTC 15:28investigating

      We are currently investigating an issue that is causing slowdowns with TextExpander management tools.

    2. 2025年6月10日 UTC 16:01resolved

      This issue has been resolved.

    Outage

    开始时间 2025年3月4日 UTC 21:48 · 3h 26m

    Pending
    1. 2025年3月4日 UTC 21:48investigating

      We are currently investigating an outage with our servers.

    2. 2025年3月4日 UTC 22:22monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年3月5日 UTC 01:14resolved

      This incident has been resolved.

    TextExpander Mac Client Hanging Other Applications

    开始时间 2025年3月4日 UTC 18:48 · 6h 8m

    Pending
    1. 2025年3月4日 UTC 18:48investigating

      We're aware of a conflict between TextExpander and other Mac apps, most notably Adobe and Microsoft products. This issue is a top priority for our engineering team. In the meantime, please report any issues to [email protected]. The more info we have, the faster we can fix it. Thanks!

    2. 2025年3月4日 UTC 18:48investigating

      We are continuing to investigate this issue.

    3. 2025年3月5日 UTC 00:43monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年3月5日 UTC 00:44monitoring

      We have made some changes and are monitoring the situation.

    5. 2025年3月5日 UTC 00:55monitoring

      We are continuing to monitor for any further issues.

    6. 2025年3月5日 UTC 00:56resolved

      This incident has been resolved.

    May be impacted by issues with AWS us-east-1

    开始时间 2023年6月13日 UTC 19:48 · 2h 47m

    Outage重大事件
    1. 2023年6月13日 UTC 19:48investigating

      We are aware that there are increased error rates on Amazon Web Services (AWS) us-east-1 which may impact availability of app.textexpander.com temporarily. This can include signing into the app.textexpander.com web application. At this time we are not seeing issues with TextExpander application functionality. We are monitoring the situation.

    2. 2023年6月13日 UTC 20:46monitoring

      We are seeing the AWS services availability being restored. Customers should now be able to sign into app.textexpander.com. We continue to monitor the situation.

    3. 2023年6月13日 UTC 22:36resolved

      After a period of monitoring, all systems are operating normally. If you continue to experience any issues with the service, please reach out to [email protected].

    May be impacted by issues with AWS us-east-1

    开始时间 2021年12月7日 UTC 18:47 · 6h 6m

    Outage重大事件
    1. 2021年12月7日 UTC 18:47monitoring

      We are aware that there are increased error rates on us-east-1 which may impact availability of app.textexpander.com temporarily. We are monitoring the situation.

    2. 2021年12月7日 UTC 20:17monitoring

      Public Snippets and sign in are presently down due to the AWS outage. We are monitoring the situation and expect that once the AWS issue is resolved these services will resume operation normally.

    3. 2021年12月7日 UTC 23:51monitoring

      Services are beginning to recover. Public snippets and sign in are available to some users. AWS has not fully resolved the outage, but they appear to be making progress.

    4. 2021年12月8日 UTC 00:53resolved

      Sign in and Public Snippets are now available. AWS reports they have resolved their network-related issue. There are some residual effects of the AWS outage we are monitoring, but those do not affect access to or use of TextExpander. If you encounter anything unexpected, please contact support: https://textexpander.com/contact

    Unable to sign in on app.textexpander.com or via SSO

    开始时间 2021年6月22日 UTC 01:03 · 33m

    Outage重大事件
    1. 2021年6月22日 UTC 01:03investigating

      We are currently investigating an issue where users are unable to sign in to the web app (app.textexpander.com) or to sign in to the client apps via SSO.

    2. 2021年6月22日 UTC 01:04investigating

      We are continuing to investigate this issue.

    3. 2021年6月22日 UTC 01:36resolved

      This incident has been resolved.

    Encountering database issues

    开始时间 2020年12月7日 UTC 18:26 · 39m

    Issues轻微事件
    1. 2020年12月7日 UTC 18:26investigating

      We are encountering issues with our database. The client software may appear offline as a result, and the app.textexpander.com site may not be functional. We are actively investigating and will post again when we know more.

    2. 2020年12月7日 UTC 19:05resolved

      The database has recovered and clients are syncing properly again. We will continue to monitor the situation.

    New sign-ins failing

    开始时间 2019年12月12日 UTC 23:53 · 1h 48m

    Outage重大事件
    1. 2019年12月12日 UTC 23:53identified

      We recently learned that there is a problem with new sign-ins failing. We have identified the cause and hope to have it resolved within a few minutes.

    2. 2019年12月13日 UTC 00:28monitoring

      We believe the issue has been resolved. We will continue to monitor the servers for any new incidents.

    3. 2019年12月13日 UTC 01:41resolved

      This incident has been resolved.

    Server Connectivity Issues

    开始时间 2017年9月5日 UTC 19:16 · 25m

    Pending
    1. 2017年9月5日 UTC 19:16investigating

      We are investigating an issue with connectivity to the TextExpander server. If you see an unusual error, please wait a few moments and try again.

    2. 2017年9月5日 UTC 19:40resolved

      We believe we've resolved this issue. If you encounter further trouble accessing the server, please contact support: https://textexpander.com/contact

    Excessive Server Load

    开始时间 2017年8月2日 UTC 18:58 · 37m

    Pending
    1. 2017年8月2日 UTC 18:58investigating

      We are experiencing excessive server load, which may result in errors indicating no endpoint is available to serve a given request. We are deploying additional resources to address this.

    2. 2017年8月2日 UTC 19:35resolved

      We've added capacity, and server operations are functioning normally. Our apologies for any inconvenience.

    Monitoring Server Performance

    开始时间 2017年2月24日 UTC 22:23 · 32m

    Pending
    1. 2017年2月24日 UTC 22:23monitoring

      We've seen some problematic server performance and 503 errors. These typically resolve within 5 minutes or so. We're monitoring the situation to ensure stability. Sorry for any inconvenience.

    2. 2017年2月24日 UTC 22:55resolved

      We've resolved this issue.

    Connectivity / Performance Issues

    开始时间 2017年2月23日 UTC 17:40 · 1h 39m

    Pending
    1. 2017年2月23日 UTC 17:40monitoring

      We've noticed some connectivity / performance issues this morning. We are actively working on resolving these.

    2. 2017年2月23日 UTC 19:19resolved

      We've resolved this issue, and the servers are running normally.

    Problem connecting from iPhone

    开始时间 2016年7月7日 UTC 18:35 · 11d 8h

    Pending
    1. 2016年7月7日 UTC 18:35investigating

      The iPhone 4.1 app is having problems signing in to TextExpander.com, and gives a "still trying to connect" message. We are investigating this now. As a workaround press the home button from that screen; then double click the home button and swipe the app off the display to force quit it. Launching TextExpander again will connect. The iPad 4.1 app does not have the same issue.

    2. 2016年7月12日 UTC 17:39identified

      We've identified the problem, and we've submitted TextExpander 4.1.1 to the App Store. It's currently Waiting for Review.

    3. 2016年7月19日 UTC 03:02resolved

      This incident was resolved in v4.1.1 of TextExpander for iPhone and iPad. If you've not already, please update to solve it,