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    Thunkable 中断历史

    32 Thunkable incidents · 2020年12月 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    开始时间 2025年11月18日 UTC 12:10 · 3h 0m

    Outage严重事件
    受影响的组件
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 2025年11月18日 UTC 12:10monitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 2025年11月18日 UTC 15:10resolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    开始时间 2025年8月7日 UTC 23:40 · 12h 31m

    Pending
    受影响的组件
    iOS Live AppAndroid Live AppThunkable Designer
    1. 2025年8月7日 UTC 23:40investigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 2025年8月7日 UTC 23:41monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年8月8日 UTC 04:52monitoring

      We are continuing to monitor for any further issues.

    4. 2025年8月8日 UTC 12:11resolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    开始时间 2025年6月12日 UTC 18:51 · 1h 57m

    Pending
    受影响的组件
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 2025年6月12日 UTC 18:51monitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 2025年6月12日 UTC 20:26monitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 2025年6月12日 UTC 20:44monitoring

      We are continuing to monitor for any further issues.

    4. 2025年6月12日 UTC 20:48resolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    开始时间 2024年5月29日 UTC 15:13 · 2h 4m

    Issues轻微事件
    1. 2024年5月29日 UTC 15:13investigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 2024年5月29日 UTC 15:20investigating

      We are continuing to investigate this issue.

    3. 2024年5月29日 UTC 17:17resolved

      This incident has been resolved.

    Android Publishing Issue

    开始时间 2024年2月22日 UTC 22:05 · 2h 15m

    Issues轻微事件
    受影响的组件
    Android Build Servers
    1. 2024年2月22日 UTC 22:05identified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 2024年2月23日 UTC 00:20resolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    开始时间 2023年11月3日 UTC 15:51 · 1h 10m

    Pending
    受影响的组件
    iOS Build Servers
    1. 2023年11月3日 UTC 15:51identified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 2023年11月3日 UTC 17:01resolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    开始时间 2023年10月30日 UTC 15:44 · 1h 12m

    Outage严重事件
    受影响的组件
    Android Build Servers
    1. 2023年10月30日 UTC 15:44monitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 2023年10月30日 UTC 16:54monitoring

      We are continuing to monitor for any further issues.

    3. 2023年10月30日 UTC 16:55resolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    开始时间 2023年10月12日 UTC 14:55 · 1h 1m

    Pending
    1. 2023年10月12日 UTC 14:55identified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 2023年10月12日 UTC 15:57resolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    开始时间 2023年6月13日 UTC 14:13 · 26m

    Issues轻微事件
    受影响的组件
    Thunkable Designer
    1. 2023年6月13日 UTC 14:13identified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 2023年6月13日 UTC 14:39resolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    开始时间 2023年3月23日 UTC 15:33 · 1h 45m

    Issues轻微事件
    受影响的组件
    iOS Build Servers
    1. 2023年3月23日 UTC 15:33investigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 2023年3月23日 UTC 16:11identified

      The issue has been identified and a fix is being implemented.

    3. 2023年3月23日 UTC 17:08monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年3月23日 UTC 17:18resolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    开始时间 2023年1月10日 UTC 20:10 · 3h 10m

    Pending
    受影响的组件
    Thunkable Designer
    1. 2023年1月10日 UTC 20:10investigating

      We see project screen rendering issues.

    2. 2023年1月10日 UTC 20:17investigating

      We are continuing to investigate this issue.

    3. 2023年1月10日 UTC 22:32identified

      The issue has been identified and a fix is being implemented.

    4. 2023年1月10日 UTC 22:52monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2023年1月10日 UTC 23:12monitoring

      We are continuing to monitor for any further issues.

    6. 2023年1月10日 UTC 23:20resolved

      This incident has been resolved.

    Issues When Opening The Project Page

    开始时间 2022年11月17日 UTC 23:18 · 46m

    Pending
    受影响的组件
    Thunkable Designer
    1. 2022年11月17日 UTC 23:18identified

      Users are experiencing issues when opening the project page.

    2. 2022年11月17日 UTC 23:46identified

      We are continuing to work on a fix for this issue.

    3. 2022年11月18日 UTC 00:01monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年11月18日 UTC 00:04resolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    开始时间 2022年11月8日 UTC 14:22 · 2h 10m

    Pending
    受影响的组件
    Android Build Servers
    1. 2022年11月8日 UTC 14:22investigating

      We are currently investigating this issue.

    2. 2022年11月8日 UTC 16:08monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年11月8日 UTC 16:32monitoring

      We are continuing to monitor for any further issues.

    4. 2022年11月8日 UTC 16:32resolved

      This incident has been resolved.

    Build Server upstream incident

    开始时间 2022年11月4日 UTC 22:08 · 4h 19m

    Issues轻微事件
    受影响的组件
    iOS Build ServersAndroid Build Servers
    1. 2022年11月4日 UTC 22:08identified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 2022年11月4日 UTC 22:08identified

      We are continuing to work on a fix for this issue.

    3. 2022年11月5日 UTC 02:22monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年11月5日 UTC 02:24monitoring

      We are continuing to monitor for any further issues.

    5. 2022年11月5日 UTC 02:27resolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    开始时间 2022年11月1日 UTC 18:33 · 23m

    Pending
    受影响的组件
    Android Build Servers
    1. 2022年11月1日 UTC 18:33monitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 2022年11月1日 UTC 18:56resolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    开始时间 2022年10月31日 UTC 03:33 · 1d 0h

    Pending
    受影响的组件
    iOS Build Servers
    1. 2022年10月31日 UTC 03:33investigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 2022年10月31日 UTC 12:08identified

      The issue has been identified and a fix is being implemented.

    3. 2022年10月31日 UTC 12:45identified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 2022年10月31日 UTC 19:11monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2022年10月31日 UTC 19:49monitoring

      We are continuing to monitor for any further issues.

    6. 2022年11月1日 UTC 03:43resolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    开始时间 2022年9月29日 UTC 21:37 · 26m

    Issues轻微事件
    受影响的组件
    iOS Build ServersAndroid Build Servers
    1. 2022年9月29日 UTC 21:37monitoring

      We will be back online around 3 pm PST.

    2. 2022年9月29日 UTC 22:03resolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    开始时间 2022年9月13日 UTC 17:36 · 11m

    Pending
    受影响的组件
    iOS Build Servers
    1. 2022年9月13日 UTC 17:36monitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 2022年9月13日 UTC 17:46resolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    开始时间 2022年8月23日 UTC 20:38 · 3h 6m

    Issues轻微事件
    受影响的组件
    iOS Build ServersAndroid Build Servers
    1. 2022年8月23日 UTC 20:38monitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 2022年8月23日 UTC 23:44resolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    开始时间 2022年1月17日 UTC 15:30 · 6h 21m

    Outage重大事件
    受影响的组件
    Android Build Servers
    1. 2022年1月17日 UTC 15:30identified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 2022年1月17日 UTC 21:51resolved

      The dependencies are back online and the servers are running.