Trustpilot 中断历史

1. 2026年9月30日 UTC 18:04investigating

   有些用户目前无法访问我们的商务应用程序。 信任驾驶员意识到这个问题,并努力紧急解决这一问题。 我们为任何不便而道歉.

2. 2026年9月30日 UTC 20:29identified

   我们与https://business.trustpilot.com/确定了一个问题. 目前,用户可以访问特定的子域,如: https://ie.business.trustpilot.com (中文(简体) ). https://jp.business.trustpilot.com (中文(简体) ). https://pt.business.trustpilot.com (中文(简体) ). https://no.business.trustpilot.com (中文(简体) ). https://ca.business.trustpilot.com (中文(中国大陆) ). https://nl-be.business.trustpilot.com (中文(简体) ). https://uk.business.trustpilot.com 互联网档案馆的存檔,存档日期2013-10-02. https://fr.business.trustpilot.com 请检查isbn=值 (帮助). https://dk.business.trustpilot.com (中文(简体) ). https://es.business.trustpilot.com (中文(中国大陆) ). https://se.business.trustpilot.com (中文(中国大陆) ). https://nl.business.trustpilot.com (中文(简体) ). https://au.business.trustpilot.com (中文(简体) ). https://fr-be.business.trustpilot.com (中文(中国大陆) ). https://br.business.trustpilot.com (中文(简体) ). https://fi.business.trustpilot.com (中文(中国大陆) ). https://de.business.trustpilot.com (中文(中国大陆) ). https://it.business.trustpilot.com (中文(简体) ). https://nz.business.trustpilot.com (中文(简体) ). https://pl.business.trustpilot.com (中文(简体) ). https://at.business.trustpilot.com (中文(简体) ). https://ch.business.trustpilot.com (中文(中国大陆) )

3. 2026年9月30日 UTC 21:23resolved

   这件事现在已经解决了 一切如所料

自动翻译自官方事件更新。

1. 2026年9月16日 UTC 12:46investigating

   使用产品审查部件的客户可能没有按预期显示审查.

2. 2026年9月16日 UTC 13:01identified

   升级到一个我们的数据库,并不像预期的那样顺利。 我们目前正在努力把它找回来并正常运行.

3. 2026年9月16日 UTC 16:26identified

   我们未能将这一问题减轻到可接受的程度,否则会造成服务退化。 为了解决这一事件,明天需要仔细审查。 使用产品审查部件的客户(受影响的客户)会看到他们仍在工作,并展示自己的产品审查。 只有共同审查是看不到的.

4. 2026年9月17日 UTC 08:43monitoring

   我们认为,这个问题已经解决,而且具有审查共享作用的产品审查部件应当如预期的那样发挥作用。 我们将继续监视几个小时,以防万一.

5. 2026年9月17日 UTC 10:47resolved

   在监测了一段时间之后,我们认为这一事件现已得到解决,一切如所料

自动翻译自官方事件更新。

1. 2026年3月24日 UTC 21:18investigating

   We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

2. 2026年3月24日 UTC 21:46investigating

   We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

3. 2026年3月24日 UTC 22:36monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年3月24日 UTC 23:43resolved

   This incident has been resolved.

1. 2026年3月24日 UTC 13:00investigating

   We are currently investigating this issue.

2. 2026年3月24日 UTC 13:36monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月24日 UTC 14:29resolved

   This incident has been resolved.

1. 2025年11月14日 UTC 07:21investigating

   We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

2. 2025年11月14日 UTC 07:55investigating

   We are continuing to investigate this issue.

3. 2025年11月14日 UTC 08:22monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年11月14日 UTC 09:22resolved

   This incident has been resolved.

1. 2025年11月10日 UTC 02:55investigating

   This incident has been resolved.

2. 2025年11月10日 UTC 05:41investigating

   We are continuing to investigate this issue.

3. 2025年11月10日 UTC 05:43resolved

   This incident has been resolved.

1. 2025年6月17日 UTC 12:33investigating

   Invitation history is not loading correctly for some users and invitation changes are slow to update.

2. 2025年6月17日 UTC 13:39monitoring

   We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

3. 2025年6月18日 UTC 09:20resolved

   All systems continue to operate as expected.

1. 2025年6月12日 UTC 18:46identified

   Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 2025年6月12日 UTC 19:09identified

   Due to 3rd party provider outage, some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and is actively monitoring the situation. We apologise for any inconvenience.

3. 2025年6月12日 UTC 20:03monitoring

   Our 3rd-party provider has applied a fix, and we continue to monitor platform health.

4. 2025年6月13日 UTC 06:02resolved

   This incident has been resolved.

1. 2025年6月12日 UTC 11:12investigating

   We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

2. 2025年6月12日 UTC 11:13investigating

   This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

3. 2025年6月12日 UTC 11:19identified

   We have identified the root cause and taken steps to resolve the issue.

4. 2025年6月12日 UTC 11:20monitoring

   We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

5. 2025年6月12日 UTC 11:23resolved

   The incident has now been resolved. Thank you for your patience and unerstanding.

1. 2025年5月30日 UTC 13:51investigating

   Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 2025年5月30日 UTC 13:53identified

   The issue has been identified and a fix is being implemented.

3. 2025年5月30日 UTC 14:13monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年5月30日 UTC 14:19resolved

   This incident has been resolved.

1. 2025年5月16日 UTC 12:03monitoring

   Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 2025年5月16日 UTC 12:23resolved

   This incident has been resolved.

1. 2025年4月3日 UTC 08:36investigating

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

2. 2025年4月3日 UTC 11:55investigating

   We continue to investigate this issue and will provide further updates when they become available.

3. 2025年4月3日 UTC 13:16identified

   We believe we have identified a contributing factor to this incident and are testing a potential fix. Some customers may continue to see stale product information and we plan to reprocess product updates once we have confidence that a fix has been found.

4. 2025年4月3日 UTC 13:51monitoring

   A fix has been deployed. We'll begin to cautiously reprocess delayed product updates whilst continuing to monitor the situation.

5. 2025年4月4日 UTC 08:56monitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events and anticipate completing this data reconciliation by early afternoon, ~13:00 UTC.

6. 2025年4月7日 UTC 07:27monitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events. This has taken a little longer than expected. We'll provide an update on progress by 11:00 UTC.

7. 2025年4月8日 UTC 07:44resolved

   This incident has been resolved.

1. 2025年4月3日 UTC 08:35resolved

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

1. 2025年3月27日 UTC 11:12identified

   Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 2025年3月27日 UTC 11:41identified

   Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.

3. 2025年3月27日 UTC 13:29monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年3月27日 UTC 13:33monitoring

   We are continuing to monitor for any further issues.

5. 2025年3月27日 UTC 14:50resolved

   This incident has been resolved.

1. 2025年3月14日 UTC 16:58investigating

   Degraded performance on consumer profile pages. We are currently investigating.

2. 2025年3月14日 UTC 19:21monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年3月14日 UTC 22:28resolved

   This incident has been resolved.

1. 2025年3月11日 UTC 12:51investigating

   At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

2. 2025年3月11日 UTC 12:54identified

   The issue has been identified and a fix is being implemented.

3. 2025年3月11日 UTC 13:18monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年3月11日 UTC 13:57resolved

   The fix has now been confirmed.

1. 2025年1月29日 UTC 10:05investigating

   We are currently investigating this issue.

2. 2025年1月29日 UTC 11:42monitoring

   We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

3. 2025年1月29日 UTC 11:43monitoring

   The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

4. 2025年1月29日 UTC 16:50resolved

   Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

1. 2025年1月28日 UTC 15:29investigating

   Currently, business users are unable to log in to the B2B app using SSO.

2. 2025年1月28日 UTC 15:29investigating

   We are continuing to investigate this issue.

3. 2025年1月28日 UTC 16:15monitoring

   A fix has been implemented. We are currently monitoring the situation.

4. 2025年1月28日 UTC 16:21identified

   The issue has been identified and a fix is being implemented.

5. 2025年1月28日 UTC 16:28monitoring

   A fix has been implemented and we are monitoring the results.

6. 2025年1月28日 UTC 16:32resolved

   This incident has been resolved.

1. 2024年11月28日 UTC 15:28investigating

   We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.

2. 2024年11月28日 UTC 16:20investigating

   We are continuing to investigate this issue.

3. 2024年11月28日 UTC 17:29identified

   The issue has been identified and a fix is being implemented.

4. 2024年11月28日 UTC 17:58monitoring

   A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

5. 2024年12月3日 UTC 05:56resolved

   This incident has been resolved.

1. 2024年10月25日 UTC 11:50investigating

   We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 2024年10月25日 UTC 12:19identified

   The issue has been identified and a fix is being implemented.

3. 2024年10月25日 UTC 13:10monitoring

   B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

4. 2024年10月25日 UTC 16:15resolved

   This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.